Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Summary vs Goodnotes

Summary 4.7★ · Free + IAP 60
Winner Goodnotes
Goodnotes 4.7★ · Free + IAP 75

Choose Goodnotes for a more reliable and feature-rich note-taking experience.

Goodnotes has a slight edge over Summary due to its extensive user base and generally positive feedback regarding features and usability. While both apps have faced criticism, Goodnotes' established reputation and user satisfaction suggest it may be a more dependable choice for users seeking a note-taking solution.

Head to head

features edge: GoodnotesR1R19R67R68
Summary Users appreciate the variety of features in Summary, but many find issues with reliability and performance.
Goodnotes Goodnotes users enjoy a wide range of features, though some have reported bugs and missing functionalities after updates.
ease of use edge: GoodnotesR11R58R66R81
Summary Summary users report mixed experiences, with some finding it easy while others struggle with functionality.
Goodnotes Goodnotes users generally find it user-friendly, although some have experienced lag and bugs that hinder usability.
reliability edge: GoodnotesR16R25R91R119
Summary Reliability is a significant concern for Summary users, with many citing glitches and failures.
Goodnotes Goodnotes users have also faced reliability issues, particularly with syncing and bugs, but these are less frequently reported compared to Summary.
price/value edge: SummaryR22R60R76R94
Summary Summary offers a free tier, but users complain about limitations and upselling.
Goodnotes Goodnotes has a one-time purchase model but has shifted to a subscription model, leading to dissatisfaction among long-time users.
support tieR56R117R119
Summary Summary users express frustration over lack of support and responsiveness.
Goodnotes Goodnotes users report slow customer service and issues with account management, but some have had positive experiences.
Pick Summary if

you prefer a free app and are willing to navigate potential limitations and bugs.

Pick Goodnotes if

you want a more established app with a broader feature set and can handle a subscription model.

Evidence note: While both apps have their strengths and weaknesses, Goodnotes has a larger user base and generally more favorable reviews, suggesting it may be more reliable despite recent criticisms.

Frequently asked

What is the pricing for Summary and Goodnotes?
Summary offers a free version with in-app purchases, while Goodnotes has transitioned to a subscription model after previously being a one-time purchase app.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Summary 1/5 · US Doesn't work: Feels like a scam... is glitching
  2. [R19] Summary 1/5 · US Poor quality of output: Multiple speakers are captured as one speaker so it’s hard to base your notes on incorrect speaker notes captured by this Summary AI notetaker app
  3. [R67] Goodnotes 1/5 · US GoodNotes 5: Crazy how you pay for something and then a company just decides to remove features you paid for and try to force you into a subscription to get the features back. Should be illegal actually. Must pay to use internal links suddenly, when it’s always done it. I would never pay you a dime more for this reason. I’d rather pay a more honest developer.
  4. [R68] Goodnotes 5/5 · US The best!: The best of all apps like Good Notes. I use it daily!
  5. [R11] Summary 5/5 · US Easy to use: Easy to understand and very efficient program
  6. [R58] Summary 1/5 · US Hard: Hard to used.
  7. [R66] Goodnotes 3/5 · US Good most of the time.: For the most part it’s great! I do experience some bugs sometimes where it will start deleting stuff that I have written as I continue my notes then it will continue to give me an error message if I try restarting the app and I have to restart my IPad to get it to work properly again. These are recent bugs for me as I used to not experience them.
  8. [R81] Goodnotes 3/5 · US Overall, it’s decent: The app itself is a great app. The issue comes up if you’re using an Apple Pencil. The latency is high and the lines cross slightly (giving you a small hook) when you lift the pencil to start the next word\letter. i will tend to look like an upside down r I ensured the reduce latency was on and tried it off, pencil is new but still tried swapping the tips, and i disabled th
  9. [R16] Summary 1/5 · US Not reliable: Not reliable
  10. [R25] Summary 1/5 · US App does not work: I verified my mobile phone number, then once confirmed I use the dialer in the program to make a call. None of it was recorded. None of it was transcribed. Thank God I took notes anyway I’d have to call back. Not happy at.
  11. [R91] Goodnotes 1/5 · US Fails badly: I bought it to record audio and transcribe a 12-hour meeting. Turns out the transcription uses tokens. When my token allotment ran out 2 hours into the meeting, the recording stopped too. The next day, I go back to review the transcript, or at least the audio: nothing past hour 2. And no warning that the recording had stopped, nothing about tokens being used or needed to keep going, jus
  12. [R119] Goodnotes 5/5 · US Major issues with login and account syncing: I have encountered numerous issues with syncing Apple accounts, Google accounts, Microsoft, you name it. Just poorly designed account management system. Imagine being unable to edit your notes and documents at any random update or change of credentials, with support taking forever to reply. The app itself is okay, but no good if you can’t use it.
  13. [R22] Summary 1/5 · US Pricey!: Beware! You only get three days of a free trial and after that you are paying $8 a month. You should disclose that before downloading the app.
  14. [R60] Summary 1/5 · US Can’t try without paying: This app is poorly designed from onboarding. It asks for a 5 star review before I can even use it, and the forces a “trial” before I can even see how it works.
  15. [R76] Goodnotes 1/5 · US Locked Out Even With Payment: This app used to be great, I loved it for keeping a recipe book and a budget planner as well as other random things. I paid several years ago the $10 or whatever it was to have full access to everything and now I’m locked out of the unlimited notebooks simply because they want to scam me into paying the monthly subscription? No thank you. I feel like those of us who p
  16. [R94] Goodnotes 1/5 · US Lifetime isn’t lifetime: I purchased lifetime subscription but they don’t honor that. They force updates that require paid subscriptions or the app limits you to 3 notebooks.
  17. [R56] Summary 1/5 · US Customer Support: No problem one is responding. I upload a video and the summary never begins. This started 3 weeks ago. I have PAID for the app. NO ONE WILL HELP!
  18. [R117] Goodnotes 3/5 · GB do NOT get this app: The stars was just so i could reach people, please don’t put trust into this app. I have had an issue of notes going blank before exams which is frustrating. They will literally just make your notes disappear. My note books are all blank. They don’t have a phone number for the purpose of ignoring you when you email them. The customer service is genuinely terrible. They will gi

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store