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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Setmore Appointment Scheduling vs Google Calendar

Setmore Appointment Scheduling 4.7★ · Free + IAP 85
Winner Setmore Appointment Scheduling
Google Calendar 4.5★ · Free to download 60

Setmore Appointment Scheduling is the better choice for businesses needing a dedicated booking system, while Google Calendar is suitable for personal scheduling or very basic business use.

Setmore Appointment Scheduling is a robust booking system praised for its ease of use and dedicated features for businesses, despite recent update issues. Google Calendar, while widely used, is not designed for business appointment booking and lacks features like client self-booking or payment integration.

Head to head

Features for Appointment Booking edge: Setmore Appointment SchedulingR2R5R6R13
Setmore Appointment Scheduling Setmore is designed specifically for appointment scheduling, offering features like client self-booking, staff management, and customisation for different business needs R2. Users appreciate its ability to manage schedules for various service industries, from cleaning to pet sitting R13. However, some users wish for more advanced options like booking multiple treatments at once, showing prices to customers, or more flexible repeat booking intervals R5R6.
Google Calendar Google Calendar is a general-purpose calendar tool. While it allows users to schedule events, it lacks specific features for business appointment booking such as client self-service portals, payment processing, or detailed staff management.
Ease of Use edge: Setmore Appointment SchedulingR2R4R9R10
Setmore Appointment Scheduling Many Setmore users find it easy to set up and use, even for those not tech-savvy R2. Clients also find it simple to book appointments R2. However, recent updates have made the app more complicated and harder to navigate for some long-time users, leading to frustration R4R9R10.
Google Calendar Google Calendar is generally considered easy to use for personal scheduling due to its widespread familiarity and integration with other Google services.
Reliability and Performance tieR3R7R14R18
Setmore Appointment Scheduling Setmore users report mixed experiences. While some find it completely reliable , others experience frequent freezing, crashing, or issues with updates R3R14R18. A significant concern is the loss of past appointment data after updates or customers disappearing from the app R7R24.
Google Calendar There is no specific review data for Google Calendar's reliability in a business appointment context, but as a widely used and mature product, it generally offers high reliability for its intended purpose.
Customer Support edge: Setmore Appointment SchedulingR8R12R17R24
Setmore Appointment Scheduling Setmore receives praise for its 24/7 chat support, quick responses, and willingness to do screen sharing R8. Some users even note that Setmore listens to feedback and implements changes R17. However, other users report awful or unhelpful support for persistent bugs R12R24.
Google Calendar Google Calendar, being a free Google product, typically relies on community forums and help articles for support, without direct, dedicated customer service for individual users.
Price and Value edge: Setmore Appointment SchedulingR1R7R8R13
Setmore Appointment Scheduling Setmore offers a free version that is highly valued by small businesses and sole traders, providing essential scheduling features R7R13R28R35. Many users find the free version sufficient to start and plan to upgrade as their business grows R13. The paid version is seen as offering more features and customisation R8. However, some users encountered subscription bugs R1.
Google Calendar Google Calendar is free to download and use, making it a cost-effective solution for personal scheduling. It does not offer paid tiers for advanced appointment booking features.
Pick Setmore Appointment Scheduling if

You run a service-based business and need a dedicated, easy-to-use online booking system for clients and staff R2. You value 24/7 chat support and the ability to manage appointments, even with a free tier R8.

Pick Google Calendar if

You need a basic, free calendar for personal scheduling or very informal event management, and do not require client self-booking, payment integration, or dedicated business features.

Evidence note: The evidence for Google Calendar is limited as the reviews provided are exclusively for Setmore Appointment Scheduling. The comparison for Google Calendar is based on its known functionality as a general calendar app, not a dedicated booking system.

Frequently asked

Is Setmore Appointment Scheduling free?
Yes, Setmore Appointment Scheduling offers a free version that many users find highly valuable and sufficient for managing appointments for small businesses and sole traders R7R13R28R35.
Does Setmore integrate with Google Calendar?
Yes, Setmore Appointment Scheduling offers seamless integration with Google Calendar, which is appreciated by users R8.
What are the main complaints about Setmore?
Recent updates to Setmore have led to complaints about the app becoming more complicated, harder to use, and having a messy layout R4R9R10. Users also report issues with the app freezing, crashing, not loading, or losing previous appointment data after updates R3R7R14R18.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Setmore Appointment Scheduling 5/5 · GB So easy to work!: I was dibbling and dabbling to which online booking system I should use, i tried a few different ones out and Setmore was the easiest and quickest to figure out! I’m not very good with technology so this was a massive factor for me - it looks super smart and me and my clients love it!
  2. [R5] Setmore Appointment Scheduling 5/5 · GB Great app: I wish there was a option to checkout and book multiple treatments in ones for myself too and not only for clients other that that the app is great
  3. [R6] Setmore Appointment Scheduling 3/5 · GB Add this!: I use this for my valeting business I’ve come to notice that the prices aren’t shown at any point to the customer. Very disappointing.
  4. [R13] Setmore Appointment Scheduling 5/5 · GB Easy to use and invaluable.: Love this app as a domestic cleaner. I have suspected inattentive ADHD and this really helps me keep track of appointments much better than my iPhones calendar. I currently use the free version but as my business grows I will be using the paid option.
  5. [R4] Setmore Appointment Scheduling 1/5 · GB New update: New update is awful 10 x harder to use please change it back
  6. [R9] Setmore Appointment Scheduling 3/5 · GB Updated version: Please change setmore back to the old version. The new updated version isn’t good at all, everyone’s complaining.
  7. [R10] Setmore Appointment Scheduling 2/5 · GB New look is awfully complicated and unnecessary: I have been using Setmore for years for my business and loved the simplicity and ease of the structure of the app. Since updating to the new look I find it awful to use. It is way overly complicated than it needs to be. Everything looks messy and doesn’t look clean and tidy and daily apts are not clear cut compared to the old structure. I’m extrem
  8. [R3] Setmore Appointment Scheduling 3/5 · GB Keeps freezing: Love the app on my phone but it constantly freezes on my iPad
  9. [R7] Setmore Appointment Scheduling 2/5 · GB Update dis functions: I like this app because it gives you 4 workers for free so it’s good for small businesses. What I don’t like about this app is every time it updates it loses all your previous appointments that was booked in so there’s no record of any work done for the past year. I guess it can be a good thing for the taxes at the end of the year but it’s not a good thing when you have to lo
  10. [R14] Setmore Appointment Scheduling 1/5 · GB Not working: Since last update, my app isn’t loading! Big problem for my customers and I. Fix it please!
  11. [R18] Setmore Appointment Scheduling 1/5 · GB 0 star: Crashes does not up date very poor
  12. [R8] Setmore Appointment Scheduling 5/5 · GB Great app: I love this app, particularly because there is 24/7 chat support. They get back really quickly and do screen sharing if needed. I also had a great onboarding (to Pro) once. The whole process is easy for me and my clients and it’s seamless with Google calendar. I won’t change, ever!
  13. [R12] Setmore Appointment Scheduling 2/5 · GB Awful Support: I have used setmore for a while now and the booking system is pretty decent but there are a few bugs I have contacted support about and they have been no help what so ever to the point I’m now getting fed up and looking at changing systems as the bugs keep happening.
  14. [R17] Setmore Appointment Scheduling 5/5 · GB Changed me review from 0-5 star!: Setmore listen!! I’ve been using Setmore for over 5 years now and always loved it. Setmore made a lot of changes in the summer, which I my opinion where awful! I logged a number of complaints and they have actually made changes and listened to feedback which is fantastic. Once again, my faith in Setmore has been restored! Thank you ☺️ Ps - my favourite new fe
  15. [R24] Setmore Appointment Scheduling 1/5 · GB The standards are dropping like a lead balloon: All my customers have disappeared on the mobile app it has been synchronising for 3 weeks and I’m still waiting for a manager call back this is the final straw I’m looking for a new schedule app
  16. [R1] Setmore Appointment Scheduling 1/5 · GB Awful Subscription Bug: Bought a subscription and it doesn’t even work through the app. Tried to activate 14 day trial, says I need to contact “account owner”. Not happy
  17. [R28] Setmore Appointment Scheduling 5/5 · GB Simple and effective: Works exactly how I wanted it to for booking in martial arts 1-2-1’s. Would have been nice to have a simpler way of taking payments with the free version
  18. [R35] Setmore Appointment Scheduling 5/5 · GB Never looked back: Amazing free app! Thank you

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store