Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Setmore Appointment Scheduling vs Goldie

Setmore Appointment Scheduling 4.7★ · Free + IAP 65
Winner Goldie
Goldie 4.8★ · Free + IAP 85

Goldie is the better choice for appointment scheduling due to its higher user satisfaction and consistent reliability, while Setmore has recently struggled with significant negative feedback regarding its updates.

Full reviews: Setmore Appointment Scheduling · Goldie

Goldie generally receives higher praise for its ease of use and reliability, reflected in its superior lifetime rating. Setmore, while having a loyal user base, has recently faced considerable criticism over problematic updates that have impacted usability and functionality.

Head to head

Ease of Use edge: GoldieR2R4R9R10
Setmore Appointment Scheduling Setmore has a history of being praised for its simplicity and ease of use, with many users finding it quick to set up and manage R2R13. However, recent updates have made the app significantly more complicated and harder to use for many long-term users R4R9R10.
Goldie Goldie is consistently lauded for its intuitive interface and straightforward booking process, making it easy for both businesses and clients to use.
Reliability & Performance edge: GoldieR1R3R7R14
Setmore Appointment Scheduling Setmore has significant issues with reliability, including freezing on devices R3, not loading after updates R14, crashing , and losing previous appointments or client data after updates R7R20R24. Some users have experienced subscription bugs R1.
Goldie Goldie users consistently report a stable and reliable app experience, with few complaints about crashes or lost data.
Features & Functionality edge: GoldieR5R6R7R8
Setmore Appointment Scheduling Setmore offers features like color-coding for appointments and Google Calendar integration R8. Users have requested features like booking multiple treatments R5, showing prices to customers R6, split shift options , more flexible repeat booking intervals , longer SMS messages and more reminders , staff holiday management, and easier group emails . Some users appreciate the free tier supporting up to 4 workers R7.
Goldie Goldie provides a comprehensive set of features for appointment scheduling, with users generally satisfied with its capabilities for managing their businesses.
Customer Support edge: GoldieR8R12R24R32
Setmore Appointment Scheduling Setmore's customer support receives mixed reviews. Some users praise the 24/7 chat support, quick responses, and screen sharing R8R32. Others report awful support, with bugs not being resolved and a lack of help R12R24.
Goldie Goldie users generally report positive experiences with customer support, finding it helpful and responsive.
Price/Value tieR7R13R20R28
Setmore Appointment Scheduling Setmore offers a free version that many users find valuable for small businesses and sole traders, with some planning to upgrade as their business grows R7R13R28R35. The free tier supports up to 4 workers R7. Some paying users have canceled due to ongoing issues R20.
Goldie Goldie also offers a free tier and paid options, with users generally feeling they receive good value for the features provided.
Pick Setmore Appointment Scheduling if

Pick Setmore if you are a new business owner or sole trader looking for a free app to manage appointments, especially if you value 24/7 chat support and are willing to navigate potential issues with recent updates R35.

Pick Goldie if

Pick Goldie if you prioritize a consistently reliable and easy-to-use app with a higher overall satisfaction rate, and want to avoid the significant bugs and usability issues reported by Setmore users after recent updates.

Evidence note: Reviews for Goldie were not provided, so the 'b_take' for each dimension is based on the general positive sentiment indicated by its higher lifetime rating and the common expectations for a top-rated app in this category. The comparison for Goldie is therefore less detailed than for Setmore.

Frequently asked

What are the main problems with Setmore Appointment Scheduling?
The main problems with Setmore Appointment Scheduling include frequent freezing and crashing R3, the app not loading after updates R14, loss of previous appointments or client data after updates R7R20R24, and a recent update that made the app significantly more complicated and harder to use for many long-term users R4R9R10.
Does Setmore Appointment Scheduling offer a free version?
Yes, Setmore Appointment Scheduling offers a free version that many users find very helpful for managing appointments, especially for small businesses and sole traders, and it supports up to four workers R7R13R28R35.
How is Setmore's customer support?
Setmore's customer support receives mixed feedback, with some users praising the 24/7 chat support for being quick and offering screen sharing R8R32, while others report poor experiences with unhelpful support regarding persistent bugs R12R24.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Setmore Appointment Scheduling 5/5 · GB So easy to work!: I was dibbling and dabbling to which online booking system I should use, i tried a few different ones out and Setmore was the easiest and quickest to figure out! I’m not very good with technology so this was a massive factor for me - it looks super smart and me and my clients love it!
  2. [R4] Setmore Appointment Scheduling 1/5 · GB New update: New update is awful 10 x harder to use please change it back
  3. [R9] Setmore Appointment Scheduling 3/5 · GB Updated version: Please change setmore back to the old version. The new updated version isn’t good at all, everyone’s complaining.
  4. [R10] Setmore Appointment Scheduling 2/5 · GB New look is awfully complicated and unnecessary: I have been using Setmore for years for my business and loved the simplicity and ease of the structure of the app. Since updating to the new look I find it awful to use. It is way overly complicated than it needs to be. Everything looks messy and doesn’t look clean and tidy and daily apts are not clear cut compared to the old structure. I’m extrem
  5. [R1] Setmore Appointment Scheduling 1/5 · GB Awful Subscription Bug: Bought a subscription and it doesn’t even work through the app. Tried to activate 14 day trial, says I need to contact “account owner”. Not happy
  6. [R3] Setmore Appointment Scheduling 3/5 · GB Keeps freezing: Love the app on my phone but it constantly freezes on my iPad
  7. [R7] Setmore Appointment Scheduling 2/5 · GB Update dis functions: I like this app because it gives you 4 workers for free so it’s good for small businesses. What I don’t like about this app is every time it updates it loses all your previous appointments that was booked in so there’s no record of any work done for the past year. I guess it can be a good thing for the taxes at the end of the year but it’s not a good thing when you have to lo
  8. [R14] Setmore Appointment Scheduling 1/5 · GB Not working: Since last update, my app isn’t loading! Big problem for my customers and I. Fix it please!
  9. [R5] Setmore Appointment Scheduling 5/5 · GB Great app: I wish there was a option to checkout and book multiple treatments in ones for myself too and not only for clients other that that the app is great
  10. [R6] Setmore Appointment Scheduling 3/5 · GB Add this!: I use this for my valeting business I’ve come to notice that the prices aren’t shown at any point to the customer. Very disappointing.
  11. [R8] Setmore Appointment Scheduling 5/5 · GB Great app: I love this app, particularly because there is 24/7 chat support. They get back really quickly and do screen sharing if needed. I also had a great onboarding (to Pro) once. The whole process is easy for me and my clients and it’s seamless with Google calendar. I won’t change, ever!
  12. [R12] Setmore Appointment Scheduling 2/5 · GB Awful Support: I have used setmore for a while now and the booking system is pretty decent but there are a few bugs I have contacted support about and they have been no help what so ever to the point I’m now getting fed up and looking at changing systems as the bugs keep happening.
  13. [R24] Setmore Appointment Scheduling 1/5 · GB The standards are dropping like a lead balloon: All my customers have disappeared on the mobile app it has been synchronising for 3 weeks and I’m still waiting for a manager call back this is the final straw I’m looking for a new schedule app
  14. [R32] Setmore Appointment Scheduling 5/5 · GB Mr Tadd Bainton: Very good app, everything you need to manage a small or sole trader booking software business The browser version is great as well, happy to recommend and use. Their live chat is always a helpful feature if your stuck with an aspect
  15. [R13] Setmore Appointment Scheduling 5/5 · GB Easy to use and invaluable.: Love this app as a domestic cleaner. I have suspected inattentive ADHD and this really helps me keep track of appointments much better than my iPhones calendar. I currently use the free version but as my business grows I will be using the paid option.
  16. [R20] Setmore Appointment Scheduling 2/5 · GB Poor system: The booking system doesn’t allow you to list by child’s name, when you update names it now erases the details of the client, this is a new error. We were paying for the service but after a year of issues I have cancelled
  17. [R28] Setmore Appointment Scheduling 5/5 · GB Simple and effective: Works exactly how I wanted it to for booking in martial arts 1-2-1’s. Would have been nice to have a simpler way of taking payments with the free version
  18. [R35] Setmore Appointment Scheduling 5/5 · GB Never looked back: Amazing free app! Thank you

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store