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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ask Assist vs AI ChatBot Assistant

Ask Assist 4.6★ · Free + IAP · ⚠ stale 40
Winner Tie
AI ChatBot Assistant 4.7★ · Free + IAP 40

Neither Ask Assist nor AI ChatBot Assistant stands out as a clear winner, with both apps facing significant user complaints regarding functionality, outdated information, and deceptive billing practices.

Full reviews: Ask Assist · AI ChatBot Assistant

Both Ask Assist and AI ChatBot Assistant struggle with core AI functionality, often providing outdated or inaccurate information and failing to generate responses. Users of both apps report persistent issues with billing, including unauthorized charges and difficulty canceling subscriptions, making neither a reliable choice for a paid AI assistant.

Head to head

Features & AI Capability tieR1R4R5R7
Ask Assist Ask Assist users report mixed experiences, with some finding it helpful for tasks like brand building or writing analysis R5. However, many users criticize its inability to answer questions, provide current information R1R4R9R16, or generate images as described . Some also note issues with specific tools, like resume guru, not working after purchase R7.
AI ChatBot Assistant AI ChatBot Assistant users also have varied experiences. Some find it useful for letters, ideas, and content creation . However, a significant number of users complain about the AI being outdated, thinking it's April 2023 or only having information up to 2023 R66. Others report the AI is not accurate, gives false information, or is useless R84. There are also complaints about its inability to generate specific content, like fictional character battles or images .
Ease of Use & Reliability tieR1R4R10R14
Ask Assist While some users find Ask Assist easy to use and quick to respond R53, many report significant reliability issues. Common complaints include the app not working, questions not being answered, or the circle just spinning R1R4R10R14. Users also mention bugs like chat being hidden , inability to view history , and the app crashing .
AI ChatBot Assistant AI ChatBot Assistant is described as easy to use by some . However, users frequently experience server errors and the app stopping working . Some also note display issues on iPad and login problems on mobile .
Price & Value tieR3R6R28R53
Ask Assist Ask Assist users are highly critical of its pricing model. Many feel it's a rip-off, with subscriptions costing around $7 per week R3R28 or $40 a year R6. Users are frustrated by additional charges for 'tools' after purchasing a subscription R3R6R53 and question the value compared to free AI alternatives like ChatGPT R58.
AI ChatBot Assistant AI ChatBot Assistant also faces strong criticism regarding its pricing. Users complain about constant prompts to upgrade and a paywall that makes the app useless after only a few messages . Many feel it's overpriced compared to free AI options R84 and point out misleading pricing structures, such as weekly deals being more expensive than monthly .
Support & Billing tieR7R12R24R36
Ask Assist Ask Assist users report severe problems with billing and customer support. Many claim they were charged even after canceling subscriptions R12R36R38R54 or during a free trial . Users also state there is no support number or email to contact R12R54 and that they cannot restore purchases R7.
AI ChatBot Assistant AI ChatBot Assistant users also experience significant billing issues. Many report being charged after canceling free trials or subscriptions . Users describe customer service as non-existent and difficult to contact . There are also complaints of unapproved charges .
Pick Ask Assist if

You are a new AI user looking for basic assistance with tasks like writing or brand building and are willing to navigate potential billing complexities and outdated information R5.

Pick AI ChatBot Assistant if

You need an AI assistant for basic content creation or letter writing and are aware of its limitations regarding up-to-date information and potential billing issues .

Evidence note: Both apps have a high volume of negative reviews, particularly concerning billing and the AI's accuracy/up-to-dateness. The positive reviews are often very short and lack specific details, making it challenging to get a comprehensive view of their strengths. The free-vs-paid asymmetry is evident as many negative reviews for both apps stem from dissatisfaction with paid features or unexpected charges after free trials.

Frequently asked

Do these apps provide up-to-date information?
No, both Ask Assist and AI ChatBot Assistant frequently provide outdated information, with users reporting that the AI's knowledge base is often limited to 2023 or earlier R9R16R47R66.
Are there issues with canceling subscriptions or unexpected charges?
Yes, many users of both Ask Assist and AI ChatBot Assistant report significant problems with billing, including being charged after canceling subscriptions or free trials, and difficulty contacting customer support for refunds R12R36R38R54.
Are these apps worth paying for?
Many users of both apps believe they are not worth the cost, citing high subscription fees (e.g., $7.99 per week for Ask Assist) and poor functionality compared to free alternatives like ChatGPT R3R28R58R84.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Ask Assist 1/5 · US Ai: I don’t like this app because it won’t let me ask the questions
  2. [R4] Ask Assist 1/5 · US Not working: It’s currently not working when I ask for help the circle just spins, but it doesn’t give an answer. It used to work really well.
  3. [R5] Ask Assist 5/5 · US Efficiency !: I built a brand in 10 min with this app. It would’ve taken me a month to do that otherwise. I love it. Worth a hundred times the cost- minimum
  4. [R7] Ask Assist 1/5 · US Can’t restore purchases: I bought the resume guru and dream interpreter and I guess now I can’t use it.
  5. [R10] Ask Assist 1/5 · US One star: All I got was errors
  6. [R14] Ask Assist 1/5 · US Doesn’t respond: Created prompts and it just shows it’s working. Not producing anything.
  7. [R3] Ask Assist 3/5 · US Less than impressed: This app is 100% for new AI users, not only did I pay 7 dollars for a week subscription, but it wasn’t able to help In historical cryptocurrency trends when it was offered and just said basically “consult a financial professional”. Then for the business tools or lifestyle tools, j have to pay MORE money? Ya I’m all set. Please work on this app more. I’m not to worried about sp
  8. [R6] Ask Assist 3/5 · US Misleading: I just purchased this service for the low, low price of around $40 a year (if I opted to forego the free trial). As soon as I purchased the subscription I was offered a number of additional “tools” at $7 per tool. I feel this is very deceptive considering what the app is marketing to me now is all of the interests, goals and hobbies I just provided in the “personalization” survey I c
  9. [R28] Ask Assist 1/5 · US $7.99 per WEEK IS RIPOFF!!!!: $7.99 per week is a ripoff
  10. [R53] Ask Assist 4/5 · US Great but confusing: I like the app, it’s fun and easy to use. It helps with my business writing, and also I like the recipes and fun ideas However, it made me pay several times and was very misleading as far as what you are being charged for. I paid the annual $39 for Unlimited Premium: I thought this would be worth it so I didn’t need to pay $6.99 for each pp. however I still was unable to use
  11. [R12] Ask Assist 1/5 · US Scam: Just cancelled my subscription last month i just got charged today. There is no support number to contact or email
  12. [R24] Ask Assist 1/5 · US Watch for charges: Unapproved charges and strange billing practices
  13. [R36] Ask Assist 1/5 · US Charged me even thought I canceled the same day.: This company is stealing from people. Even if the software was life changing, it wouldn’t justify the $9 charge when I’ve canceled in less than 24 hours of trying it. But a company that knows it has a good product wouldn’t steal from people. Never again!
  14. [R9] Ask Assist 3/5 · GB The app isn’t updated: The app only have date till 2023. It doesn’t know what is going in the world atm. For example, it doesn’t have the info on Trump being the new president. I cannot get in touch with the help Center. Can’t find their details anywhere. Feeling frustrated!
  15. [R16] Ask Assist 2/5 · US It’s okay: Seems like a decent AI model however it hasn’t been updated since 2023 and therefore has no knowledge of current events or anything that is relevant past 2023…. Not worth $99
  16. [R47] Ask Assist 5/5 · US App suckd: Asked it to review IOS 18 and it says the newest version is 15.
  17. [R66] AI ChatBot Assistant 3/5 · US This AI still thinks it’s April 2023!: Angry that I renewed and this not of date with NO DISCLOSURE in advertising. The bot still thinks Biden is President and Pope Francis is alive. Canceled my subscription.
  18. [R38] Ask Assist 1/5 · US Keeps charging me: I cancel and shows I did not keeps Charging my card
  19. [R54] Ask Assist 1/5 · US DO NOT USE! Can not cancel: Do not add this app. They make it impossible to cancel after your free three days and keep charging you every 3 days after that! STAY AWAY! ***Update*** I reached out to them on May 14, they responded May 16. They still charged me 3 more times after cancellation! Stay away this app is not worth the head ache.
  20. [R58] Ask Assist 1/5 · US Don’t see the point: It doesn’t make sense to me why people are paying to use this app when they can use ChatGPT for free. It seems like a waste of money. Everything this app does ChatGPT can do too if you just feed it the right prompt, which isn’t even hard. You literally just tell it what you want it to do. And if you want to go one step further, say “ask me any questions so you can give me the
  21. [R84] AI ChatBot Assistant 1/5 · US Useless: Like Google, but for a ridiculous price. Much better AI options available, many free.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store