Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

Ask Assist

30
User verdict / 100 High confidence In trouble

Ask Assist by GM UniverseApps has a significant number of recent negative reviews, primarily due to its aggressive upsell tactics, high subscription costs, and frequent functionality issues, despite some users finding it helpful for specific tasks.

⚠ Not updated in 14 months, this app may be abandoned
4.6★ lifetime (11,674) Free + in-app purchases since 2023 by GM UniverseApps Limited recent negative 78% 120 reviews across 4 regions
Pricing & Upsells Functionality & Performance Customer Service & Billing Outdated Information AI Quality & Usefulness Value vs. Free Alternatives Positive Experiences
5★60
4★6
3★7
2★13
1★242
recent reviews across 4 regions, vs the 4.6★ lifetime average

Ask Assist is an AI chatbot that aims to help with various tasks, from creative writing to daily organization. While some users praise its efficiency and helpfulness, a large portion of recent reviews highlight issues with its pricing model, frequent errors, and outdated information.

What users like

  • Helpful for specific tasks and content generation, such as writing or brand buildingR5R15R30R37
  • Users find it quick, responsive, and easy to use for basic queriesR18R224R138
  • Beneficial for individuals with learning difficulties, such as dyslexia, by reading text and simplifying informationR26

What users complain about

  • Deceptive pricing model with additional costs for individual tools after subscription purchaseR62R109R204R72
  • Frequent errors, non-responsiveness, and inability to answer questions, leading to a frustrating user experienceR2R3R6R11
  • Outdated information, with knowledge limited to 2023 or earlier, making it unhelpful for current eventsR12R252R46
  • Difficulty in canceling subscriptions and reports of unauthorized or continued charges after cancellationR7R21R32R33
  • AI often provides generic responses like "consult a professional" instead of helpful information, especially for sensitive topicsR62R61R65R68
  • Many users find it inferior to free alternatives like ChatGPT, which offer better functionality and valueR51R53R56R59
  • Issues with restoring previously purchased features after updates, forcing users to repurchaseR4R39
  • Problems with history not loading or being inaccessibleR42R44

Latest update · v3.2.4

What the developer says changed (the verdict above weighs this against what reviewers report):

Thanks for staying with Ask Assist - AI Chat Bot! The current version includes bug fixes & performance improvements

Recurring themes

Pricing & Upsells negative
Many users feel misled by the pricing structure, where an initial subscription does not cover all features, and additional 'tools' require separate, often recurring, payments. This leads to unexpected high costs.R62R109R204R72
Functionality & Performance negative
A significant number of reviews report the app frequently not working, failing to generate responses, displaying errors, or being slow. This contradicts the developer's notes about bug fixes and performance improvements.R2R3R6R11
Outdated Information negative
Users complain that the AI's knowledge base is not current, often providing information only up to 2023 and failing to answer questions about recent events.R12R252R46
Customer Service & Billing negative
Users report unauthorized charges, difficulty canceling subscriptions, and a lack of accessible customer support to resolve billing issues or restore purchases.R7R21R32R33
AI Quality & Usefulness negative
Many reviewers find the AI's responses to be generic, unhelpful, or simply directing them to consult a professional, especially for topics it claims to support. Some also note it's not as 'smart' as other AIs.R62R61R65R68
Value vs. Free Alternatives negative
A recurring theme is that the app's paid features are not worth the cost, as free AI tools like ChatGPT offer comparable or superior functionality without the additional charges.R51R53R56R59
Positive Experiences positive
Despite numerous negative reviews, some users find the app extremely helpful for specific tasks, praising its efficiency, speed, and ability to simplify information or assist with creative writing.R1R5R8R10

Who it's for

This app might be for new AI users who need help with basic tasks like writing or organizing and are willing to navigate its complex pricing model R224R5. It is NOT for users seeking a comprehensive, up-to-date, and consistently reliable AI assistant, or those who prefer transparent pricing and free alternatives like ChatGPT R51R53R56R59.

Evidence note: The recent reviews skew heavily negative, which contrasts with the lifetime 4.55 rating. This suggests a significant decline in user satisfaction, possibly due to changes in pricing, functionality, or lack of updates. The developer's last update was 13.5 months ago, which aligns with user complaints about outdated information and lack of bug fixes.

Frequently asked

Is Ask Assist a free app?
Ask Assist is a free app with in-app purchases, but many users report that essential features and additional 'tools' require separate, often recurring, payments beyond the initial subscription, making it costly R62R109R204R76.
Does Ask Assist provide up-to-date information?
No, many users report that Ask Assist's knowledge is limited to 2023 or earlier, making it unable to provide current event information R12R252R46.
Can I cancel my Ask Assist subscription easily?
Many users report significant difficulty in canceling subscriptions and frequently experience unauthorized or continued charges even after attempting to cancel R7R21R32R33.
How does Ask Assist compare to ChatGPT?
Many users find Ask Assist to be inferior to free alternatives like ChatGPT, which they claim offers better functionality, more comprehensive answers, and does not require additional payments for basic AI capabilities R51R53R56R59.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] 5/5 · US Efficiency !: I built a brand in 10 min with this app. It would’ve taken me a month to do that otherwise. I love it. Worth a hundred times the cost- minimum
  2. [R15] 5/5 · US Intelligent app to a core!: This app is no joke like the most AI apps out there. I have questioned this app on topic such as using a firearm and challenged it from selfdefense and moral stand points - this app’s answers were 100% alighted with what was already formed in my head and soul, after endless hours of selfdefense courses and discussions, spiritual practices and meditations.
  3. [R30] 5/5 · US Writing Analysis! Peak!: Incredible to just watch how your own words are transformed in to well crafted masterpieces and how it teaches you your errors and explains what would make it better.
  4. [R37] 5/5 · US Assistant Guru: He’s so brilliant!!! I knew I didn’t need google anymore I can’t find a darn thing in google I was looking for a tribute for my mom‘s passing anniversary of three years and I just asked how I would go about getting if you could help me write one and he first the first try he did a great job!! Brilliant tribute that He helped me write to day for my mom.
  5. [R18] 5/5 · US Satisfied So Far: Assist is extremely quick, responsive and (most times) comprehensive.
  6. [R224] 3/5 · US Beginner: I am learning my way around the app, find it easy to use, and the info I receive is easy to understand and to implement so far. I am exploring gardening resources.
  7. [R138] 5/5 · US So Far So Good: It is quick and easy and it simplifies my long winded detailed processes and answers into direct concise easy to understand answers that are efficient as well as user friendly
  8. [R26] 5/5 · US Love: I love this app. It really helps me. I am dyslexic so this can read to me and then also dumb things down if I need it.
  9. [R62] 3/5 · US Less than impressed: This app is 100% for new AI users, not only did I pay 7 dollars for a week subscription, but it wasn’t able to help In historical cryptocurrency trends when it was offered and just said basically “consult a financial professional”. Then for the business tools or lifestyle tools, j have to pay MORE money? Ya I’m all set. Please work on this app more. I’m not to worried about sp
  10. [R109] 3/5 · US Misleading: I just purchased this service for the low, low price of around $40 a year (if I opted to forego the free trial). As soon as I purchased the subscription I was offered a number of additional “tools” at $7 per tool. I feel this is very deceptive considering what the app is marketing to me now is all of the interests, goals and hobbies I just provided in the “personalization” survey I c
  11. [R204] 3/5 · US Needs work: I just paid $40 for an app that only allows access to the tools for an extra $6.99 Really? So nickel and dime the person to the point where the cost adds up.
  12. [R72] 1/5 · US Awful: It tells you it can do all this stuff until you get into it. I signed up for the premium and everything that makes this app different cost 6.99 more! So what you pay for you can get on the free AI. Don’t waste your money on this app.
  13. [R2] 1/5 · US Ai: I don’t like this app because it won’t let me ask the questions
  14. [R3] 1/5 · US Not working: It’s currently not working when I ask for help the circle just spins, but it doesn’t give an answer. It used to work really well.
  15. [R6] 1/5 · US One star: All I got was errors
  16. [R11] 1/5 · US Doesn’t respond: Created prompts and it just shows it’s working. Not producing anything.
  17. [R12] 2/5 · US It’s okay: Seems like a decent AI model however it hasn’t been updated since 2023 and therefore has no knowledge of current events or anything that is relevant past 2023…. Not worth $99
  18. [R252] 3/5 · GB The app isn’t updated: The app only have date till 2023. It doesn’t know what is going in the world atm. For example, it doesn’t have the info on Trump being the new president. I cannot get in touch with the help Center. Can’t find their details anywhere. Feeling frustrated!
  19. [R46] 5/5 · US App suckd: Asked it to review IOS 18 and it says the newest version is 15.
  20. [R7] 1/5 · US Scam: Just cancelled my subscription last month i just got charged today. There is no support number to contact or email
  21. [R21] 1/5 · US Watch for charges: Unapproved charges and strange billing practices
  22. [R32] 1/5 · US Charged me even thought I canceled the same day.: This company is stealing from people. Even if the software was life changing, it wouldn’t justify the $9 charge when I’ve canceled in less than 24 hours of trying it. But a company that knows it has a good product wouldn’t steal from people. Never again!
  23. [R33] 1/5 · US Keeps charging me: I cancel and shows I did not keeps Charging my card
  24. [R61] 1/5 · US Worst so far: This is the worst AI assist app I have encountered yet. And they still took my money! In one that most I waited to long to request a refund. I have tried to use this app for things like - basic medical questions, (how much vitamin b12 can one safely take in 24 hours) and other personal questions that could possibly assist me. My response from the AI every single time I have used it i
  25. [R65] 1/5 · US Can't do anything: For the three things I attempted to do, which the app should be able to do, the app said it can't do and to contact a professional. The app also advertises being able to do these things.
  26. [R68] 1/5 · US Horrible it’s a scam and false advertising: It doesn’t give advice even for basic information for example I asked for information about exercise and how to feel happy and says it can’t provide advice on that and tells me to see a healthcare professional also I asked it how to not feel sad and it says it can’t give advice even though it says it can give mental health support this app is a scam and
  27. [R51] 1/5 · US Don’t see the point: It doesn’t make sense to me why people are paying to use this app when they can use ChatGPT for free. It seems like a waste of money. Everything this app does ChatGPT can do too if you just feed it the right prompt, which isn’t even hard. You literally just tell it what you want it to do. And if you want to go one step further, say “ask me any questions so you can give me the
  28. [R53] 1/5 · US Avoid this scam: I tried out the free week and canceled three days later, they still charged me for a full week even though I was still in my trial week and canceled. Why did I cancel? Because the app is garbage. Use ChatGpt it’s better, more thought out, and stronger in its response. I had hope for this but now that they seem to be unethical and not just low quality, I’m mad.
  29. [R56] 1/5 · US A waste of money: You only get to one section not everything else. ChatGPT is better
  30. [R59] 1/5 · US Not as advertised: Says ChatGPT uses same structure to answer which it does but so does this. Asked it several things to make me small little things to test it's capabilities and either says to see a professional or use an app which you have to pay for. Went right back to chatGPT and asked it the same exact questions it did exactly what i asked. I don't care if it's in the same format at least i h
  31. [R4] 1/5 · US Can’t restore purchases: I bought the resume guru and dream interpreter and I guess now I can’t use it.
  32. [R39] 1/5 · US Dont: In the old version, I had to pay 6$ for a life time access to certain features , please tell me why they updated/upgraded the app and the features that i purchased previously are gone and i have to pay 49$ a year pr the week charge to use the app This is thievery
  33. [R42] 5/5 · US Can no longer view history: I can no longer access my history on the app. This is complete madness!!
  34. [R44] 4/5 · US Potential Bug: The app is great but I’m running into an issue with the History option . When History is selected, it display the same page as the chat option not allowing to me to view my history.
  35. [R1] 5/5 · US Thanks: Ok
  36. [R8] 5/5 · US The future is here: Amazing job well-done
  37. [R10] 5/5 · US Ghjj: Vjjj
  38. [R76] 1/5 · US SCAM They Charged me Over $200 using this App: Do NOT Use this app without knowing what you’re getting into. I purchased monthly thinking it covered all the tools and is DOES not. They have you purchase every single time you use a tool. I thought there was a glitch so I would resubscribe thinking there is no way they charge you every time, BUT they do. The app it’s self is great but not for $6.99

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store