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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ask Assist vs Chatbot AI Assistant

Ask Assist 4.6★ · Free + IAP · ⚠ stale 40
Winner Chatbot AI Assistant
Chatbot AI Assistant 4.7★ · Free + IAP 70

Chatbot AI Assistant is the better choice for a general AI assistant due to its higher user satisfaction and broader feature set, despite some complaints about its pricing model, while Ask Assist struggles with basic functionality and aggressive upsells.

Full reviews: Ask Assist · Chatbot AI Assistant

Chatbot AI Assistant generally offers a more reliable and feature-rich experience, with users appreciating its speed and diverse AI models, though some are frustrated by its credit system and subscription changes. Ask Assist, while praised by some for specific tasks, faces significant issues with functionality, outdated information, and a confusing, expensive pricing structure.

Head to head

Features and Capabilities edge: Chatbot AI AssistantR5R9R16R18
Ask Assist Ask Assist users report mixed experiences with its features; some find it excellent for specific tasks like brand building, writing analysis, or generating tributes R5. However, many complain about its inability to generate images as described, misspellings, or jumbled information R18. It also struggles with current events, with some users noting it's not updated past 2023 R9R16.
Chatbot AI Assistant Chatbot AI Assistant offers a range of features, including image generation, but users frequently report issues with accuracy, especially with text in images R73R75. Some users appreciate its ability to provide quick answers and its simplicity . It also allows for different language models, though users wish for a default setting .
Ease of Use and Reliability edge: Chatbot AI AssistantR1R4R10R11
Ask Assist Many Ask Assist users report significant reliability issues, including the app not working, questions not being answered, or responses not generating R1R4R10. Some also mention the app being slow or crashing . There are complaints about not being able to view chat history and issues with voice output R11.
Chatbot AI Assistant Chatbot AI Assistant is generally seen as easy and friendly to use . However, it also has reliability issues, with users reporting it hangs up frequently, especially after updates, or reports 'high traffic' . Some users also mention problems with speech recognition cutting them off and issues with sharing chat history .
Price and Value tieR3R6R12R24
Ask Assist Ask Assist users are highly critical of its pricing model, calling it a 'rip-off' and a 'scam' R28. Many complain about being charged immediately for free trials R54, unexpected charges after cancellation R12R24R36R38, and additional payments required for 'tools' even after purchasing a subscription R3R6R53. Some feel it's not worth paying for when free alternatives exist .
Chatbot AI Assistant Chatbot AI Assistant also faces significant criticism regarding its pricing. Users feel misled by 'free' claims, only to find most features are paid R73. Many are frustrated by a 'bait and switch' where features previously included in a subscription now require additional 'coins' or credits, particularly for image generation R73R75R79R84.
Customer Support tieR7R9R12R54
Ask Assist Ask Assist users report difficulty contacting support, with no contact number or email available R9R12. This exacerbates issues with unapproved charges and inability to restore purchases R7R12.
Chatbot AI Assistant Chatbot AI Assistant users also report issues with support, specifically regarding the inability to cancel subscriptions or get help . Some mention that even after reaching out, charges continued R54.
Pick Ask Assist if

you need an AI for very specific, high-level writing tasks where some users have found success in generating content like brand ideas or tributes, and you are willing to navigate its pricing complexities and potential functionality issues R5.

Pick Chatbot AI Assistant if

you are looking for a general AI assistant that is often quick and easy to use, offers multiple AI models, and you are prepared to manage a credit-based system for certain features like image generation .

Evidence note: Both apps have a significant number of negative reviews, particularly concerning pricing and functionality. Chatbot AI Assistant has a much larger user base and higher lifetime rating, suggesting its issues, while present, affect a smaller proportion of its overall users compared to Ask Assist, which has a lower lifetime rating and more consistent complaints about core functionality.

Frequently asked

Is Ask Assist truly free to use?
No, Ask Assist is not truly free; while it may offer a free trial, many users report being charged immediately for subscriptions, and additional 'tools' or features often require further payment, with annual subscriptions costing around $40-$99 and weekly rates as high as $7.99 R3R6R28R53.
Does Chatbot AI Assistant offer image generation?
Yes, Chatbot AI Assistant offers image generation, but users report that it often requires purchasing 'coins' or credits, even for those with a subscription, and the results can be inaccurate, especially with text R73R75R79R84.
Are there issues with canceling subscriptions for these apps?
Yes, users for both apps report significant issues with canceling subscriptions; Ask Assist users mention being charged even after cancellation and difficulty contacting support R12R36R38R54, while Chatbot AI Assistant users also complain about no clear way to cancel and continued charges .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Ask Assist 5/5 · US Efficiency !: I built a brand in 10 min with this app. It would’ve taken me a month to do that otherwise. I love it. Worth a hundred times the cost- minimum
  2. [R9] Ask Assist 3/5 · GB The app isn’t updated: The app only have date till 2023. It doesn’t know what is going in the world atm. For example, it doesn’t have the info on Trump being the new president. I cannot get in touch with the help Center. Can’t find their details anywhere. Feeling frustrated!
  3. [R16] Ask Assist 2/5 · US It’s okay: Seems like a decent AI model however it hasn’t been updated since 2023 and therefore has no knowledge of current events or anything that is relevant past 2023…. Not worth $99
  4. [R18] Ask Assist 1/5 · US Not great at all!: It doesn’t put specific info in, or it does… it misspells the words and jumbles phone numbers. Each time you try to fix it, it changes the entire image altogether! Very frustrating indeed!! Waste of money!!
  5. [R1] Ask Assist 1/5 · US Ai: I don’t like this app because it won’t let me ask the questions
  6. [R4] Ask Assist 1/5 · US Not working: It’s currently not working when I ask for help the circle just spins, but it doesn’t give an answer. It used to work really well.
  7. [R10] Ask Assist 1/5 · US One star: All I got was errors
  8. [R11] Ask Assist 5/5 · US Weird voice: When it says it out loud, you can’t change how it sounds when it reads it please let you change it. I want to change it because it sounds like the Leeloo app.
  9. [R3] Ask Assist 3/5 · US Less than impressed: This app is 100% for new AI users, not only did I pay 7 dollars for a week subscription, but it wasn’t able to help In historical cryptocurrency trends when it was offered and just said basically “consult a financial professional”. Then for the business tools or lifestyle tools, j have to pay MORE money? Ya I’m all set. Please work on this app more. I’m not to worried about sp
  10. [R6] Ask Assist 3/5 · US Misleading: I just purchased this service for the low, low price of around $40 a year (if I opted to forego the free trial). As soon as I purchased the subscription I was offered a number of additional “tools” at $7 per tool. I feel this is very deceptive considering what the app is marketing to me now is all of the interests, goals and hobbies I just provided in the “personalization” survey I c
  11. [R12] Ask Assist 1/5 · US Scam: Just cancelled my subscription last month i just got charged today. There is no support number to contact or email
  12. [R24] Ask Assist 1/5 · US Watch for charges: Unapproved charges and strange billing practices
  13. [R7] Ask Assist 1/5 · US Can’t restore purchases: I bought the resume guru and dream interpreter and I guess now I can’t use it.
  14. [R54] Ask Assist 1/5 · US DO NOT USE! Can not cancel: Do not add this app. They make it impossible to cancel after your free three days and keep charging you every 3 days after that! STAY AWAY! ***Update*** I reached out to them on May 14, they responded May 16. They still charged me 3 more times after cancellation! Stay away this app is not worth the head ache.
  15. [R28] Ask Assist 1/5 · US $7.99 per WEEK IS RIPOFF!!!!: $7.99 per week is a ripoff
  16. [R53] Ask Assist 4/5 · US Great but confusing: I like the app, it’s fun and easy to use. It helps with my business writing, and also I like the recipes and fun ideas However, it made me pay several times and was very misleading as far as what you are being charged for. I paid the annual $39 for Unlimited Premium: I thought this would be worth it so I didn’t need to pay $6.99 for each pp. however I still was unable to use
  17. [R73] Chatbot AI Assistant 1/5 · US Scam there is. Nothing free: I got this out because it was supposed to be fairly free. Anytime you wanna do any video imaging or photo imaging it cost you coins, which you are absolutely ridiculous to do that stuff. On top of that I asked for George Washington with an item in his hand, and I got an Asian lady that I asked for Edits and I got the Asian with a wig then finally on the third attempt a
  18. [R75] Chatbot AI Assistant 3/5 · US Using as a back up: I decided to pay for a year subscription because it was much cheaper than a more popular competitor. I use it to create images based off of descriptions. The images are ok, but I frequently have to edit because it only gets a few of the details right. Every time it creates or edits, it uses coin. Once that coin runs out I will have to purchase more to make images. For me it was
  19. [R79] Chatbot AI Assistant 1/5 · US Horrible: Don’t use. It can’t even remove a white background outside my design the only thing i asked was to remove the outer boarder around my design. I have thumbs down. I have the command i cannot have a outer boarder. Out generates the same image again. With same outer boarder. Charged me 100 credits both times for doing nothing. Eater of time and money
  20. [R84] Chatbot AI Assistant 3/5 · US Bait and switch: I had been using this app for 8 months. Paid for the pro level subscription. That was their top tier at the time. Somewhere along the line my top tier subscription became a mid level pay for services subscription where generating an image requires purchasing credits. It worked great up until that point.
  21. [R36] Ask Assist 1/5 · US Charged me even thought I canceled the same day.: This company is stealing from people. Even if the software was life changing, it wouldn’t justify the $9 charge when I’ve canceled in less than 24 hours of trying it. But a company that knows it has a good product wouldn’t steal from people. Never again!
  22. [R38] Ask Assist 1/5 · US Keeps charging me: I cancel and shows I did not keeps Charging my card

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store