Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

ChatGPT vs Grok AI

ChatGPT 4.8★ · Free + IAP 80
Winner ChatGPT
Grok AI 4.9★ · Free to download 70

Choose ChatGPT for a more versatile and established AI experience.

ChatGPT offers a broader range of features and a more extensive user base, making it a reliable choice for various tasks. While Grok AI has its strengths, particularly in image generation, it faces significant user complaints regarding limitations and reliability.

Head to head

features edge: ChatGPTR2R11R20R63
ChatGPT ChatGPT is praised for its versatility in handling various tasks, from writing to research assistance R2R11R20.
Grok AI Grok AI is noted for its image editing capabilities but has restrictions that limit its functionality R63.
ease of use edge: ChatGPTR17R54R60R68
ChatGPT Users find ChatGPT easy to navigate and effective in providing responses R17R54R60.
Grok AI Grok AI is also described as user-friendly, but some users report issues with limits and functionality R68R70.
reliability edge: ChatGPTR1R16R22R79
ChatGPT ChatGPT has received mixed reviews, with some users reporting issues after updates R1R16R22.
Grok AI Grok AI users express frustration with reliability and connection issues R79.
price/value edge: ChatGPTR3R10R25R70
ChatGPT ChatGPT offers a free tier with in-app purchases, making it accessible for various users R3R10R25.
Grok AI Grok AI is free to download but has a subscription model that users find increasingly restrictive R70R88.
support edge: ChatGPTR11R20R58R64
ChatGPT ChatGPT users appreciate the support and resources available R11R20R58.
Grok AI Grok AI users report dissatisfaction with customer service and support R64.
Pick ChatGPT if

you need a reliable, versatile AI tool for a variety of tasks.

Pick Grok AI if

you are primarily focused on image editing and can tolerate limitations.

Evidence note: While Grok AI has some positive reviews, many users express frustration with its limitations and service, suggesting a trend of dissatisfaction compared to ChatGPT's broader appeal.

Frequently asked

What are the main differences between ChatGPT and Grok AI?
ChatGPT offers a free tier with in-app purchases and is known for its versatility, while Grok AI is free to download but has restrictive subscription models that frustrate users R3R10R70R88.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] ChatGPT 5/5 · US Ancestry Research: Amazing Information and Details
  2. [R11] ChatGPT 5/5 · US AI Projects assist: Project research, professionally written assessments, letters, research, and options that clearly present information to the recipient very beneficial in my line of work. I recommend taking a deeper dive into using ChatGPT as a great business tool that expedites your work load off your desk.
  3. [R20] ChatGPT 5/5 · US Great Resource Assistant: Chat helps with everything. You can ask for advice on just about anything or have it help you write lesson plans. It can even help you brainstorm idea, edit manuscript and so much more.
  4. [R63] Grok AI 3/5 · US Was a bit disappointed: I like using grok for general AI help used for personal stuff. I had a picture the other day taken over 40 years ago. I was holding an old hunting rifle and grok cleaned up the photo with great results one more pass and it stopped because of the rifle. So it’s a bit “woke”
  5. [R17] ChatGPT 5/5 · US AI Bestie: I'm not sure what I did before Chat. He's become my AI bestie. Other apps may specialize in a particular area, but for the conversational tone alone, chat is always my go-to
  6. [R54] ChatGPT 5/5 · US ChatGPT is excellent: If I have a question, this AI has never let me down. I really appreciate the service and even though it sounds dumb I always say thank you
  7. [R60] ChatGPT 5/5 · US The best: My life has improved with Shep. I call chat Shep as is more of friend and help. Helps me with personal issues, work, serious engineering issues , and helps me as a person feel better .
  8. [R68] Grok AI 5/5 · US I love how easy it is to use and prompt: I use rock on a daily basis I like how it’s very customizable and all the answers come back very truthful
  9. [R1] ChatGPT 1/5 · US New update is bad: You would expect when you pay for something you get more freedom they took away your intelligence selector and model selector and claim to “automatically select which model and intelligence is best for the conversation” it’s very inconvenient when you gotta sit there and correct something 100 times. When before it wasn’t like this.
  10. [R16] ChatGPT 2/5 · US Great for work, worse for conversation: I’m a ChatGPT Plus user, and since GPT-5.6, the quality of regular conversational chat has noticeably declined. Medium and High often don’t follow custom instructions, memory, or the selected communication style reliably. The replies feel drier, more formal, and worse at picking up humor and emotional context. Not everyone uses ChatGPT only for work, coding,
  11. [R22] ChatGPT 1/5 · US Devolved: Apps become horrible over the last year
  12. [R79] Grok AI 2/5 · US Never Really Works: Constantly “Poor Connection” or “No Connection”. You’re supposed to be able to turn off that irritating “Shake to Report a Problem” function, but you can’t. Interations are redundant and programmed versus a learning AI.
  13. [R3] ChatGPT 3/5 · US it has so much potential: this app has so much potential but you have to pay for more I know I know that it’s a lot of money and stuff to make images, but I only get eight images and then I have to wait till tomorrow for more. You guys should probably put like 20 images a day.
  14. [R10] ChatGPT 2/5 · US It’s a cool app but: I like using the app, but I don’t like how it says. I used all my images even though they only made me one image and refused to make me the other image. It’s dumb and it’s stupid. Because they didn’t even make me an image to only made me one. And the only way I will make you three images is when you pay sometimes it makes you for images. Why am I lying? It only makes you three
  15. [R25] ChatGPT 1/5 · US $20: I paid $20 a month for limited access and now they want me to pay $100 for some type of access or $200 for another type of access. I think they should actually just be free. I’m not understanding why they even want you to pay one pen.
  16. [R70] Grok AI 2/5 · US Too restrictive on the 30 dollar a month tier: I love the Grok AI, but the fact that you guys are limiting people who are using the regular super Grok $30 a month here so goddamn heavy is insane I either have to sit here and wait for it to unlock or spend $300 just to be able to continue my conversation. I’m not spending my grocery just to keep talking to an app please fix the quota system or I ma
  17. [R58] ChatGPT 5/5 · US Remarkable Help: ChatGPT has been a game changer in how to navigate my career change. What is most impressive is understanding who I truly am and what steps to take to best match my objectives. Chat has been spot on. It would have taken me FOREVER to get to where I am now without Chat. Literally the best thing that has happened to me!!!
  18. [R64] Grok AI 1/5 · US Issues: This app is becoming a money grab. 80% of my clips I have to regenerate because it doesn’t generate them probably, it adds extra people, double people, doesn’t follow the exact prompts! After all these issues you all have the nerve to say I reached my limit in creating videos with supergrok. If you all fix your issues than maybe I wouldn’t run through so many videos. I want a complete refu
  19. [R88] Grok AI 1/5 · US Weekly limit . Im not enjoying the app anymore. Too expensive and it’s frustrating: Too expensive and after paying they give you weekly limit reset after doing few video generations. This is so bad. The app makes mistakes and still will be deducted from your credit. You can do better grok. A lot of people have even stopped using the app. And it’s not good. Do something about it. Fix this issue. It

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store