Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Meritrust Mobile vs GoSpotCheck Team

Meritrust Mobile 4.6★ · Free to download 40
Winner GoSpotCheck Team
GoSpotCheck Team 4.4★ · Free to download 60

GoSpotCheck Team is the better choice for business-related data collection due to its generally functional core features, despite performance issues, while Meritrust Mobile struggles with basic banking functionality and a poorly received redesign.

Full reviews: Meritrust Mobile · GoSpotCheck Team

Meritrust Mobile, a banking app, suffers from significant performance issues, frequent crashes, and a widely disliked redesign that made it less intuitive for users. GoSpotCheck Team, a field data collection app, is generally functional for its intended purpose, though it is plagued by slowness, crashes, and battery drain.

Head to head

Features edge: GoSpotCheck TeamR3R6R8R9
Meritrust Mobile Meritrust Mobile users report difficulty with basic banking features like bill pay, where payee details are missing R3 and the keyboard sometimes doesn't appear R9. Loan payments are complicated, requiring transfers to a savings account first R6R8. The app also lacks a quick view widget for balances that the old app had .
GoSpotCheck Team GoSpotCheck Team is praised for making jobs easier with its step-by-step walkthroughs and confirmation of required photos and questions . However, users desire more photo space per item and the ability to attach photos from the camera roll instead of only live photos . Some users also want better explanations of survey frequency and outstanding missions .
Ease of Use tieR7R11R15R18
Meritrust Mobile Many Meritrust Mobile users find the app confusing, not self-explanatory, and unintuitive, especially after a redesign R7R15. Simple tasks like finding account information are now buried R18. The app also forces frequent phone verification R11 and asks for location repeatedly .
GoSpotCheck Team GoSpotCheck Team is described as easy to use and user-friendly by some . However, others find it not user-friendly and inefficient for iOS . Specific frustrations include difficulty finding product numbers for inventory and issues with barcode scanning .
Reliability tieR1R4R13R25
Meritrust Mobile Meritrust Mobile is highly unreliable, with frequent reports of the app not loading R1R13, crashing constantly R13, and freezing R25. Users often cannot log in R4R13 or experience errors . Some users report issues with Plaid integration and incorrect balance displays .
GoSpotCheck Team GoSpotCheck Team also has significant reliability issues, including crashing in the middle of missions and losing progress R63R75. The app freezes frequently R63 and is slow to load or respond R72R73. Geo-location is often incorrect R75, and the app sometimes fails to save work or acknowledge submitted surveys .
Price/Value edge: GoSpotCheck TeamR7R13R36R50
Meritrust Mobile Meritrust Mobile is free to download, but users express dissatisfaction with the value, citing an outdated and difficult-to-use app R36 that makes banking frustrating R7R50. Some users even consider switching banks due to the app's poor performance R13.
GoSpotCheck Team GoSpotCheck Team is free to download and is valued by users for making their job easier . However, some users feel it's a waste of time due to inefficiency and lack of impact on sales .
Support edge: GoSpotCheck TeamR2R5R17R23
Meritrust Mobile Meritrust Mobile users report difficulty reaching customer service by phone and not receiving callbacks R17. However, some users have positive experiences with in-person branch staff who are helpful and knowledgeable R2R5R23.
GoSpotCheck Team GoSpotCheck Team users generally praise the support team as very helpful, friendly, and professional R104.
Pick Meritrust Mobile if

You are an existing Meritrust Credit Union member who values in-person branch service and is willing to tolerate a problematic mobile app for basic account management R2R5R23.

Pick GoSpotCheck Team if

You need a mobile solution for field data collection, audits, or surveys for your team, and can tolerate occasional crashes, slow performance, and battery drain R63R72.

Evidence note: Meritrust Mobile's recent reviews are heavily skewed negative due to a poorly received app redesign, which conflicts with its higher lifetime rating. GoSpotCheck Team's reviews show consistent issues with performance and reliability despite its generally positive lifetime rating.

Frequently asked

What are the main issues with the Meritrust Mobile app?
The Meritrust Mobile app frequently crashes, fails to load, and users report difficulty logging in and performing basic banking tasks like bill pay and loan payments, often citing a confusing and unintuitive redesign R1R4R7R13.
Is GoSpotCheck Team reliable for field work?
GoSpotCheck Team is generally functional for field data collection, but users frequently report issues with the app crashing during missions, freezing, being slow to load, and draining battery life R63R72R73R75.
Do either of these apps offer good customer support?
GoSpotCheck Team's support team is consistently praised as very helpful, friendly, and professional R104, while Meritrust Mobile users report difficulty reaching phone support but positive experiences with in-branch staff R17R41R51.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Meritrust Mobile 3/5 · US Bill Pay - Can’t see payee details: Why can’t I see the address info of the payees I’m paying in bill pay? It’s nice it finds something and seems to confirm with zip code, but I don’t feel confident that a smaller local company is going to the right place. I don’t need to have the ability to change anything, simply show me a street address. Finances are about how we feel as much as functionality.
  2. [R6] Meritrust Mobile 3/5 · US Loan payments: I’m regretting switching my loan payment over to this credit union. They’ve serviced it well. The problem is how tough they make it to simply make a payment. They require the customer have a savings account and that they make the payments from it. So there’s this huge hassle every month to make an external transfer into this account (which takes at least a day or two to process) bef
  3. [R8] Meritrust Mobile 5/5 · US Payment.: Very hard to just make a loan payment. Having to transfer to an account and then pay your payment from that is absurd.
  4. [R9] Meritrust Mobile 3/5 · US Bug Problems: Can’t type any numbers for bill pay or transfers, the keyboard won’t pop up. Just a bug they need fixed.
  5. [R7] Meritrust Mobile 1/5 · US Confusing: I’ve had a couple auto loan apps and this one is by far the most not self explanatory app when it comes to transferring money into the account and around the account. Very frustrating app to work with and set up auto payments 🙅
  6. [R11] Meritrust Mobile 4/5 · US Verifying: I have to verify my phone almost every time I log in after I’ve told it that this is my phone. Really annoying otherwise good
  7. [R15] Meritrust Mobile 3/5 · US Awful app.: Meritrust used to have the best app of all the financial institutions I use. Then they upgraded and now it’s awful. Very unintuitive.
  8. [R18] Meritrust Mobile 3/5 · US Where is account information?: I’m not 100% sold on this new app. Finding my full account information used to be so simple. Now it’s buried and so obscure I can’t even find it. By design or just an oversight???
  9. [R1] Meritrust Mobile 1/5 · US Never loads: It’s like you need to be tapped into a nasa satellite to even load the app
  10. [R4] Meritrust Mobile 1/5 · US App won’t work: This app is garbage. No matter how many times I try, I can never log into it.
  11. [R13] Meritrust Mobile 1/5 · US Trash: The app crashes over and over, never loads or pulls up, constantly has errors, and over half the time you can’t even get passed the login screen. Considering switching banks just based on how bad this app runs and inaccessibilities of my account through the app.
  12. [R25] Meritrust Mobile 1/5 · US Car Payment: Dice we got this loan it has been nothing but trouble to use the app to make the payment! My husband has called multiple times and nobody seems to be able to help him! We set up direct debit. The payment was taken out and then returned to our account. I transferred money to our credit union account to pay the car payment and for two weeks I have been trying to do so but every time I t
  13. [R36] Meritrust Mobile 1/5 · US Outdated hard to use website and app: Use websites and apps all day every day. Nothing is as hard to use as this website. Customer service isn't much better.
  14. [R50] Meritrust Mobile 1/5 · US Hands down…: …the worst banking app I’ve ever used. The terrible online experience is the main reason I stopped using this credit union as my main financial institution, and then they upgraded to a new app and it only got worse. Non-stop issues with doing the most basic things like transferring. It’s clunky and I have a difficult time believing that anyone used/tested this and then gave it two t
  15. [R2] Meritrust Mobile 5/5 · US Number 1 wichita ks: Very nice people
  16. [R5] Meritrust Mobile 5/5 · US Adequately Staffed: Never have to wait for service. I don’t feel rushed when I am working with a customer service representative.
  17. [R17] Meritrust Mobile 5/5 · US Member: My only complaint with Meritrust is when I call the main number I never get an answer and when I put my name on the callback list, they never called me back which means I have to go to my branch office to get whatever I need done.
  18. [R23] Meritrust Mobile 5/5 · US Thank you.: I’ve been a member of this credit union for over 2 decades and never crossed my mind to leave it. Recently I had an issue with my Roth account Jarrett and Kristen helped me with. They are both exceptional people to work with. I had a miss understanding on the process of funds from Morning Star. Still don’t agree mailing paperwork to process in today’s world with Fax etc. Stock market c
  19. [R63] GoSpotCheck Team 3/5 · US small issues can be hugely frustrating: several persistent issues. it crashes sometimes in the middle of a mission & loses all my progress (photos, notes, etc) so i have to go back and redo everything i just did. it also freezes up randomly and takes forever to start responding again. ***this next “issue” is more of a preference/suggestion than a true issue, but i think it would be a lot more ef
  20. [R72] GoSpotCheck Team 3/5 · US Store mission: The app is very useful and captures data good. However it’s very slow to complete missions.
  21. [R73] GoSpotCheck Team 1/5 · US Horrible: Take forever for the list to download without having to uninstall and then reinstall the app or shut your phone off and on. This is ridiculous.
  22. [R75] GoSpotCheck Team 3/5 · US So so review: App crashes a lot not very accurate when it come to gps location
  23. [R41] Meritrust Mobile 5/5 · US Works after a call from Nick: I’ve been a Meritrust member for 20+ years, but didn’t realize that my checking account number and member number are different. I tried to re enroll for the online and mobile app but it kept giving me an error, so I sent a message on the chat. The following day, Nick called and was very helpful and patient with me while I tried to re enroll. He got everything working
  24. [R51] Meritrust Mobile 5/5 · US Extra Account: Justin over at the MeriTrust branch on E 21st St N helped me open up my extra account. He was extremely knowledgeable, helpful and very friendly and courteous. Justin was ABOVE and BEYOND my expectations; which are ALWAYS high! He even set up my mobile banking app and my mobile account for me! Justin was a sheer delight to work with. I was a customer previously about 10 years ago an
  25. [R104] GoSpotCheck Team 5/5 · US Go spot support: I can’t say enough about your support team!!!! Always very very helpful. THANK YOU!!! Always ready to help get you back on track!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store