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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Hudson Valley CU Mobile vs Travis CU Mobile

Hudson Valley CU Mobile 4.8★ · Free to download 70
Winner Hudson Valley CU Mobile
Travis CU Mobile 4.8★ · Free to download 60

Hudson Valley CU Mobile (A) has a slight edge due to its generally positive user experience and features, despite recent update issues, while Travis CU Mobile (B) suffers from more consistent complaints about app functionality and outdated features.

Full reviews: Hudson Valley CU Mobile · Travis CU Mobile

Hudson Valley CU Mobile (A) and Travis CU Mobile (B) both receive high lifetime ratings, but recent reviews for both indicate significant app issues following updates. Hudson Valley CU Mobile (A) generally offers a smoother experience with useful features, though it struggles with login problems and recent feature removals. Travis CU Mobile (B) faces more criticism for its outdated interface, persistent glitches, and lack of modern banking functionalities.

Head to head

Features edge: Hudson Valley CU MobileR3R15R18R27
Hudson Valley CU Mobile Users appreciate Hudson Valley CU Mobile's ability to transfer funds easily and its security features, including glance balance without signing in . However, recent updates have removed key features like merchant names on debit purchases, pending balance visibility, and income details, causing significant frustration R15R27. Some users also desire the ability to see joint account holders and a default account selection for mobile deposits R3R18.
Travis CU Mobile Travis CU Mobile users find the app convenient for checking accounts and transferring funds . However, many express frustration over missing modern features, such as Zelle integration, direct deposit forms, and the ability to make loan payments with a debit card or electronic transfer instead of checks R75R120. The removal of the memo section in Bill Pay is also a point of contention .
Ease of Use edge: Hudson Valley CU MobileR2R11R24R35
Hudson Valley CU Mobile Many users find Hudson Valley CU Mobile easy to use and navigate, with some calling it 'sublime' and 'effective' R2R11. However, recent updates have made the app less user-friendly, with complaints about cumbersome bill pay, confusing layouts, and difficulty finding information like member ID R24R35.
Travis CU Mobile Travis CU Mobile is described as easy to use and navigate by some long-term members . Conversely, a significant number of users find the app not user-friendly, difficult to navigate, and confusing, especially after updates . Issues with logging in and password resets also contribute to frustration .
Reliability tieR1R4R7R9
Hudson Valley CU Mobile Hudson Valley CU Mobile receives praise for being reliable and working well for many years R46. However, a common complaint, particularly after recent updates, is frequent app downtime, glitches, and login issues, including being logged out within seconds or constantly needing to re-login R1R4R7R9. Some users also report issues with account balances not displaying or the app crashing .
Travis CU Mobile Travis CU Mobile's reliability is a mixed bag. Some users report it working perfectly and being a 'huge improvement' . However, many reviews highlight persistent problems such as the app freezing, being slow, not opening, or displaying network errors . Mobile deposit features are frequently reported as broken or difficult to use, with auto-capture failing R76R84. Users also experience failed transfers and delayed processing of withdrawals and deposits .
Price/Value edge: Hudson Valley CU MobileR2R14R28R33
Hudson Valley CU Mobile Hudson Valley CU Mobile is free to download. One user mentions a $35 fee, but it's unclear if this is app-related or a general bank fee R33. The value is generally perceived through the app's functionality and the credit union's service R2R14R28.
Travis CU Mobile Travis CU Mobile is free to download. However, users report being charged a $10 fee to make credit card payments from external banks, which is seen as a significant drawback compared to other institutions R118. There are also complaints about money being held for no reason, which can impact financial flexibility .
Support tieR1R14R19R46
Hudson Valley CU Mobile Hudson Valley CU Mobile users praise the credit union's customer service, describing employees as polite, helpful, and quick to resolve issues R14R46. However, some users report difficulty contacting customer service, with calls going unanswered R1R19.
Travis CU Mobile Travis CU Mobile receives high praise for its customer service, with users describing it as excellent, understanding, and quick to find solutions . Conversely, some users find it extremely difficult to contact customer service through the app .
Pick Hudson Valley CU Mobile if

Pick Hudson Valley CU Mobile if you prioritize generally positive user experiences, appreciate a credit union with strong customer service, and value features like quick balance glances without logging in R2R14.

Pick Travis CU Mobile if

Pick Travis CU Mobile if you are a long-term member satisfied with the credit union's overall service and find the app's basic functions, like checking balances and transferring funds, generally sufficient .

Evidence note: Both apps have very high lifetime ratings, but a significant number of recent reviews for both are negative, often citing issues following recent updates. This suggests a potential decline in user satisfaction with the current app versions, despite the high overall scores.

Frequently asked

Do these apps have login issues?
Yes, both apps have reported login issues; Hudson Valley CU Mobile users frequently experience being logged out or needing to re-login multiple times R1R9R19R29, while Travis CU Mobile users report difficulties logging in, resetting passwords, and issues with Face ID .
Are there problems with mobile check deposit?
Yes, both apps have reported problems with mobile check deposit; Hudson Valley CU Mobile users occasionally experience crashing during deposits or the app picking the wrong default account R18R36, while Travis CU Mobile users frequently report the feature being broken, screens going black, or the auto-capture failing and making the process longer R76R84.
Do these apps show merchant names for purchases?
Hudson Valley CU Mobile users report that recent updates have removed merchant names from debit purchases, displaying only 'debit card signature' instead, which makes it difficult to verify transactions R15R27. The reviews for Travis CU Mobile do not specifically mention this issue.
Can I make loan payments with a debit card on Travis CU Mobile?
No, Travis CU Mobile users report that the app does not allow loan payments with a debit card or electronic transfer, requiring users to buy and upload checks instead, and a $10 fee is charged if you call to pay R75R118R120.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Hudson Valley CU Mobile 3/5 · US Semi important: Wouldn’t be bad to see who is on your account and not just the main person like joint accounts
  2. [R15] Hudson Valley CU Mobile 3/5 · US No names of merchants: What did you do. There’s no names to see on debit purchases of who the places are. Omg!! How are we supposed to verify them if it doesn’t say what place it was done at. Now it says “debit card signature” but no name of where. Why would you do this.. we need to know where/who. This is enough to make us change our banking place and close our accounts.. we love it here but this
  3. [R18] Hudson Valley CU Mobile 3/5 · US Check deposit: The mobile check deposit feature should allow you to select a default account for the check deposit. The app picks the default it wants, not what I want, so with every mobile deposit I have to change the account.
  4. [R27] Hudson Valley CU Mobile 1/5 · US What happened!!: Why did you remove the names of the merchants from the debit purchases? Now I have no idea who the merchant was! Also, deposits are no longer in green to easily determine debits and credits. Please return these basic features. Without them, the app is as good as useless. I may need to remove all of my accounts as a result!!
  5. [R2] Hudson Valley CU Mobile 5/5 · US We adore HV Credit Union: This app is so easy and we love banking at the union. It is unbelievable how wonderful it is compared to regular banks.
  6. [R11] Hudson Valley CU Mobile 5/5 · US The best app ever?: I’ll leave it to future philosophers to ultimately decide but allow me to cast one vote that having used hundreds, if not thousands of banking apps in my life - the HVCU app is simply sublime. Possibly the best app ever. Truly the Beethoven of banking apps. * (the 6th star)
  7. [R24] Hudson Valley CU Mobile 3/5 · US Member ID and customer support phone number: Member ID and customer support phone number need be on home page of app when sign in. I should not have search whole entire app to find this simple information. Especially when customer service always ask for member ID in beginning. It crazy I have dig for it. Why you hiding member ID in the ACH.
  8. [R35] Hudson Valley CU Mobile 1/5 · US Awful app: This latest update is awful. Bill pay is cumbersome and difficult to use. Just overall not user friendly.
  9. [R1] Hudson Valley CU Mobile 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
  10. [R4] Hudson Valley CU Mobile 1/5 · US Not good: App is down pretty frequently
  11. [R7] Hudson Valley CU Mobile 1/5 · US Why: The amount of nondescript errors I get from this app that make it sound like I’m being hacked constantly. Do not use this app. It’s constantly down and I can’t access my bank information.
  12. [R9] Hudson Valley CU Mobile 3/5 · US Logs me out 90% of the time: This app is usually pretty good, but for the past few months it does this annoying thing where you log in, start navigating a bit, and within 5 seconds it logs you out forcing you to re-log back in. Then, after that it works fine. But, it happens 9 out of 10 times. It’s super frustrating to say the least.
  13. [R14] Hudson Valley CU Mobile 5/5 · US Dan: Everyone is polite and very helpful. Can’t say enough about how well I have been treated by everyone in the credit union
  14. [R28] Hudson Valley CU Mobile 5/5 · US HELOC with Adam: The service that Adam provided was exceptional! Clear and easy to understand. He is a very genuine person that like working with people. Thank you, as well to the beautiful person that helped us open our accounts and to the underwriting Dept that accomplished this in two weeks. You have helped us consolidate our Dept and do a small renovation in our house. Thank you, Larry an
  15. [R33] Hudson Valley CU Mobile 1/5 · US worst bank ever: they have $35 fees be careful
  16. [R19] Hudson Valley CU Mobile 1/5 · US Constantly Locking Me Out: The app is always having issues with login and I used facial recognition. It would be less of a problem if they had any kind of customer service but trying to contact the bank makes me want to close my account.
  17. [R46] Hudson Valley CU Mobile 5/5 · US So easy: Been using app since 2018 never a problem and if there’s any issue the customer service takes care of it quickly thanks HVCU
  18. [R29] Hudson Valley CU Mobile 2/5 · US Just Okay: The app logs me out incessantly. I’m hardly ever able to just log in with my passcode, I have to input my entire password every time. Feels like a redundancy for a mobile app.
  19. [R36] Hudson Valley CU Mobile 5/5 · US App is great! Except occasionally: Todays occasion is crashing during mobile deposit. Not sure if this is a network issue or a bug, but I cannot deposit checks…today. Other than that: a well designed app with many useful features!
  20. [R76] Travis CU Mobile 2/5 · US Deposit feature broken: Every time I try to do a mobile deposit my screen goes black. My camera works perfectly fine. I have to kill the app after that and try again. Same thing. This isn’t the first time I tried to deposit through app.
  21. [R84] Travis CU Mobile 2/5 · US Redesign ruined the app: I’ve been using this app for years with no problems until the recent update. The new auto capture feature for the deposit never works properly. The old version had a manual capture that worked just fine every time but now I have to wait for the auto capture to fail multiple like it always does before it will allow me to do it manually. It makes the whole process take way l
  22. [R75] Travis CU Mobile 3/5 · US Could be better: Would be more convenient if we could make our loan payments with debit card or electronic transfer instead of having to buy checks just make a payment to you. Nobody uses checks anymore. You should get with the times.
  23. [R118] Travis CU Mobile 1/5 · US Frustrating: It makes it so difficult just to pay your loan. And if you call to pay they charge you $10 more. Have to write a whole check and upload it just to make a payment, would be easier to just let you pay by card or by entering your checking account info.
  24. [R120] Travis CU Mobile 1/5 · US Terrible wait times: The app is so hard to reset when you forget user I’d/ password. Can’t mobile pay through app unless you have a checking account with them. Please change this and get with the times. Taking a pic of a check to pay a bill is kind of ridiculous.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store