Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Hudson Valley CU Mobile vs PSECU Mobile

Hudson Valley CU Mobile 4.8★ · Free to download 65
Winner PSECU Mobile
PSECU Mobile 4.8★ · Free to download 70

PSECU Mobile generally offers a more stable and feature-rich experience, despite some recent update issues, while Hudson Valley CU Mobile struggles with frequent outages and login problems.

Full reviews: Hudson Valley CU Mobile · PSECU Mobile

Both Hudson Valley CU Mobile and PSECU Mobile have high lifetime ratings, but recent user reviews suggest a decline in performance for both apps, particularly after updates. PSECU Mobile appears to have a slight edge in overall functionality and customer support responsiveness, though it too faces issues with app stability and mobile check deposits. Hudson Valley CU Mobile users report more frequent app downtime and login frustrations.

Head to head

Features and Functionality edge: PSECU MobileR15R25R27R32
Hudson Valley CU Mobile Hudson Valley CU Mobile users appreciate features like easy transfers and security protocols R32. However, recent updates have removed or broken key features such as merchant names on debit purchases, the ability to see pending deposits, and updated balances without re-logging R15R27R43. Some users also report issues with bill pay and linking accounts R25.
PSECU Mobile PSECU Mobile users praise its ease of use for checking balances, transfers, and autopay . It's noted for having more options than some big bank apps and a good loan application system . However, recent updates have removed the PIN login option, caused issues with viewing multiple accounts, and made mobile check deposits difficult or unreliable R73. The Zelle option is also reported missing .
Ease of Use and Interface tieR2R3R6R17
Hudson Valley CU Mobile Many users find Hudson Valley CU Mobile easy to use and navigate R2R17. However, recent updates have made the app less user-friendly, with complaints about cumbersome bill pay, confusing layouts, and difficulty finding information like member ID . Some find it difficult to see joint accounts or differentiate between linked accounts R3R6.
PSECU Mobile PSECU Mobile is generally considered easy to use and browse . However, recent updates have introduced issues like a large top bar reducing viewable screen area, forcing users to agree to long agreements, and making the app slower or less intuitive .
Reliability and Performance tieR1R4R7R9
Hudson Valley CU Mobile Hudson Valley CU Mobile suffers from frequent reliability issues, with users reporting the app being down often, constant errors, and crashing R4R7. Many users are frustrated by being logged out frequently or having to re-login multiple times R1R9R19R22. Account information, such as balances or specific accounts, sometimes fails to display R13R49R55.
PSECU Mobile PSECU Mobile also has significant reliability problems, with users reporting the app takes forever to load, crashes frequently, or gives error messages upon opening . Some users experience issues with balances not updating or mobile deposits being rejected R73. The app also blocks access if developer mode is on .
Customer Support edge: PSECU MobileR1R14R19R28
Hudson Valley CU Mobile Hudson Valley CU Mobile users report difficulty reaching customer service, with calls going unanswered or long wait times R1R19. However, some users have had positive experiences with helpful and polite staff in person or when issues are resolved quickly R14R28.
PSECU Mobile PSECU Mobile users generally praise their customer service for being quick to respond, helpful, and efficient R65. However, there are reports of calls being dropped, no callbacks, and issues with auto-pay not being corrected despite contacting support .
Price/Value tieR16R33R65R99
Hudson Valley CU Mobile Hudson Valley CU Mobile is free to download. One user mentioned $35 fees, advising caution R33. Another user reported their account being blocked frequently after spending money, requiring bank visits to unblock R16.
PSECU Mobile PSECU Mobile is free to download. Users appreciate the rates and service for savings, Roth IRA, and car loans R65. Some express frustration with mobile deposit holds leading to late fees for paper checks . One user wished for higher ATM withdrawal limits to pay rent without calling the bank R99.
Pick Hudson Valley CU Mobile if

you prioritize a simple interface for basic banking tasks and have had positive experiences with their in-person customer service R2R14.

Pick PSECU Mobile if

you need a broader range of features like loan applications and value responsive customer support, even if the app has occasional performance issues R65.

Evidence note: Both apps have high lifetime ratings, but a significant number of recent reviews for both are negative, often citing issues introduced by recent updates. The evidence for reliability and performance is particularly strong for both apps experiencing frequent problems.

Frequently asked

Are there issues with mobile check deposits for these apps?
Yes, both apps have reported issues with mobile check deposits. Hudson Valley CU Mobile users sometimes find the app picks the wrong default account and crashes during deposits R18R36R55, while PSECU Mobile users struggle with checks being held for review, difficulty scanning, and rejections R73.
Do these apps frequently log users out or have login problems?
Yes, both apps have frequent login issues. Hudson Valley CU Mobile users commonly report being logged out within seconds of logging in, having to re-enter full passwords, or being unable to log back in after a week of inactivity R1R9R19R22. PSECU Mobile users also report being forced to read long agreements before accessing accounts after updates, losing PIN login options, and the app bouncing between login and error screens .
Are there problems with viewing account balances or details after updates?
Yes, users of both apps have reported problems with viewing account balances and details after recent updates. Hudson Valley CU Mobile users state that pending balances don't refresh, account balances don't show, or specific accounts are missing R13R43R49R55. PSECU Mobile users have experienced issues where balances stopped updating after mobile deposits, and some accounts disappeared from online banking .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R15] Hudson Valley CU Mobile 3/5 · US No names of merchants: What did you do. There’s no names to see on debit purchases of who the places are. Omg!! How are we supposed to verify them if it doesn’t say what place it was done at. Now it says “debit card signature” but no name of where. Why would you do this.. we need to know where/who. This is enough to make us change our banking place and close our accounts.. we love it here but this
  2. [R25] Hudson Valley CU Mobile 1/5 · US Worst update yet: I can’t transfer between accounts! Why can’t you just leave the app alone. It was working fine and what you think is an improvement, isn’t! Clearly you must not use your own app or you’d know!
  3. [R27] Hudson Valley CU Mobile 1/5 · US What happened!!: Why did you remove the names of the merchants from the debit purchases? Now I have no idea who the merchant was! Also, deposits are no longer in green to easily determine debits and credits. Please return these basic features. Without them, the app is as good as useless. I may need to remove all of my accounts as a result!!
  4. [R32] Hudson Valley CU Mobile 5/5 · US Great app: It doesn’t get any better my favorite thing to do is transferring in the middle off shopping.
  5. [R2] Hudson Valley CU Mobile 5/5 · US We adore HV Credit Union: This app is so easy and we love banking at the union. It is unbelievable how wonderful it is compared to regular banks.
  6. [R3] Hudson Valley CU Mobile 3/5 · US Semi important: Wouldn’t be bad to see who is on your account and not just the main person like joint accounts
  7. [R6] Hudson Valley CU Mobile 3/5 · US Account digits: I have account linked to my childs account. Last 4 digits of our both accounts are the same. I want to link my account with paypal - there is an issue because 4 digits are the same ( other digits are blocked from view) accounts look identical. So thinking I linked my account I was sending money to my daughter , but that account was hers and it created a chaos. I was sending mone
  8. [R17] Hudson Valley CU Mobile 5/5 · US Like the print: Very easy to read like the print.
  9. [R1] Hudson Valley CU Mobile 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
  10. [R4] Hudson Valley CU Mobile 1/5 · US Not good: App is down pretty frequently
  11. [R7] Hudson Valley CU Mobile 1/5 · US Why: The amount of nondescript errors I get from this app that make it sound like I’m being hacked constantly. Do not use this app. It’s constantly down and I can’t access my bank information.
  12. [R9] Hudson Valley CU Mobile 3/5 · US Logs me out 90% of the time: This app is usually pretty good, but for the past few months it does this annoying thing where you log in, start navigating a bit, and within 5 seconds it logs you out forcing you to re-log back in. Then, after that it works fine. But, it happens 9 out of 10 times. It’s super frustrating to say the least.
  13. [R14] Hudson Valley CU Mobile 5/5 · US Dan: Everyone is polite and very helpful. Can’t say enough about how well I have been treated by everyone in the credit union
  14. [R19] Hudson Valley CU Mobile 1/5 · US Constantly Locking Me Out: The app is always having issues with login and I used facial recognition. It would be less of a problem if they had any kind of customer service but trying to contact the bank makes me want to close my account.
  15. [R28] Hudson Valley CU Mobile 5/5 · US HELOC with Adam: The service that Adam provided was exceptional! Clear and easy to understand. He is a very genuine person that like working with people. Thank you, as well to the beautiful person that helped us open our accounts and to the underwriting Dept that accomplished this in two weeks. You have helped us consolidate our Dept and do a small renovation in our house. Thank you, Larry an
  16. [R16] Hudson Valley CU Mobile 1/5 · US Blocking your account for spending your money: Every time i spend my money they block my account so i have to go to the bank and unblock it i did atleast 3 times already and they are still blocking my account every time i spend my money that is so stupid
  17. [R33] Hudson Valley CU Mobile 1/5 · US worst bank ever: they have $35 fees be careful
  18. [R65] PSECU Mobile 5/5 · US Great banking option!: I have a savings, Roth IRA and car loan through PSECU. I am very happy with their rates and service. Any time I need help or have a question, they are quick to respond. I recommend them for all your needs.
  19. [R99] PSECU Mobile 5/5 · US ATM Limits: I wish my ATM withdrawal limits can be raised so I can pay my rent without having to call in to bank to access my founds makes paying rent frustrating and time consuming
  20. [R18] Hudson Valley CU Mobile 3/5 · US Check deposit: The mobile check deposit feature should allow you to select a default account for the check deposit. The app picks the default it wants, not what I want, so with every mobile deposit I have to change the account.
  21. [R36] Hudson Valley CU Mobile 5/5 · US App is great! Except occasionally: Todays occasion is crashing during mobile deposit. Not sure if this is a network issue or a bug, but I cannot deposit checks…today. Other than that: a well designed app with many useful features!
  22. [R55] Hudson Valley CU Mobile 1/5 · US Account balances don’t show & crash: I also have the issue with the accounts and balances not showing. When I click in the make deposit tab the app crashes. I also find the app is no longer usable.
  23. [R73] PSECU Mobile 1/5 · US Mobile Deposit Frustrations: A growing problem is how poorly PSECU handles mobile deposits. Holding checks for review for no reason, and hard to scan. Makes me ready to close my account!
  24. [R22] Hudson Valley CU Mobile 1/5 · US App issues: Every time I try to use the app it has me sign in. That sucks…
  25. [R13] Hudson Valley CU Mobile 1/5 · US Accounts: For the past 3 weeks all I have is trouble with my accounts. I CANNOT see one of my accounts on my online banking. I miss my Catskills Hudson Bank.
  26. [R43] Hudson Valley CU Mobile 1/5 · US Horrible update: The update is so frustratingly unhelpful. Firstly, it does not provide balances including pending. This makes it difficult to calculate my expenses. I had to partially balance my checkbook for the first time in decades. I can add, but why the step back? I can also no longer review details of my income to know when it will become available. This is a major inconvenience, and almost
  27. [R49] Hudson Valley CU Mobile 2/5 · US Not refreshing: With the latest update - none of the pending balances refresh, unless you click on another function. Pretty annoying!!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store