Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

2nd.MD vs MKSAP 19

2nd.MD 4.9★ · Free to download · ⚠ stale 85
Winner 2nd.MD
MKSAP 19 4.1★ · Free to download 60

2nd.MD is the better choice for individuals seeking medical second opinions due to its highly praised service, despite some app functionality issues, while MKSAP 19 is a niche app for medical professionals with content issues.

Full reviews: 2nd.MD · MKSAP 19

2nd.MD offers a highly valued service for obtaining second medical opinions, praised for its knowledgeable staff and ease of communication, though users occasionally report app glitches. MKSAP 19, aimed at medical professionals, provides excellent content but is hampered by persistent highlighting issues and a lack of certain features.

Head to head

Features edge: 2nd.MDR2R10R12R14
2nd.MD 2nd.MD's core feature, connecting users with specialists for second opinions, is highly praised for its effectiveness and the quality of medical advice received R2R10R14. The app facilitates video chats and communication R12.
MKSAP 19 MKSAP 19 is valued for its outstanding content, including text, embedded questions, and tables, which are crucial for certification exams and CME . However, users frequently complain about the highlighting feature being difficult to use or buggy R61R64R65R68. There are also requests for features like widgets and split-screen functionality .
Ease of Use tieR1R3R4R5
2nd.MD Many 2nd.MD users find the app easy to use, user-friendly, and simple for navigation, communication, scheduling, and uploading records R5R8. However, a significant number of users report severe issues with activation, registration, receiving verification codes, and general app functionality, including crashes and inability to open messages or input text R1R3R4R9.
MKSAP 19 MKSAP 19 has a good overall layout and is easy to navigate . The main usability complaint revolves around the highlighting feature, which requires multiple clicks and often lags, making it frustrating and time-consuming R61R64R65R68.
Reliability edge: MKSAP 19R1R3R4R9
2nd.MD While many users report the 2nd.MD app works well for video consultations and general use R12, a notable portion experiences critical reliability issues. These include persistent problems with registration, verification codes not being sent, the app crashing, messages not opening, and input fields not working R1R3R4R9. Some users state the app "never works" for them R11.
MKSAP 19 MKSAP 19's primary reliability concern is the inconsistent and buggy highlighting function, which often lags or requires multiple attempts, sometimes necessitating an app restart R61R64R65R68. Beyond this specific feature, the general app functionality seems stable, with users praising the overall layout .
Price/Value edge: 2nd.MDR7R10R11R20
2nd.MD 2nd.MD is highly valued as a corporate benefit, offering free second opinions for diagnosis, surgery, and treatment R7R10R40R42. Users consider the service invaluable, providing clarity, insight, and confidence in medical decisions R11. The service is seen as filling a significant gap in medical services R20.
MKSAP 19 MKSAP 19 is considered to have outstanding content and is explicitly stated to be "worth the high cost" for those certifying or renewing medical certification, also including hundreds of CME hours .
Support edge: 2nd.MDR2R5R8R22
2nd.MD 2nd.MD receives overwhelmingly positive feedback for its support staff, including care teams, nurses, and coordinators. They are described as amazing, caring, knowledgeable, professional, efficient, friendly, helpful, responsive, and providing top-tier support R2R5R8R22. The staff helps with paperwork and ensures smooth processes R8.
MKSAP 19 There is no specific mention of customer support in the MKSAP 19 reviews. The focus is on app functionality and content, with users requesting fixes for highlighting and new features from the developers R61R64.
Pick 2nd.MD if

You are an individual seeking a second medical opinion and your employer provides 2nd.MD as a benefit, as the service itself is highly praised for its expert consultations and supportive staff R2R5R10.

Pick MKSAP 19 if

You are a medical professional studying for certification or seeking CME, and you prioritize comprehensive, high-quality medical content over flawless app functionality, especially if you can tolerate or work around persistent highlighting issues .

Evidence note: MKSAP 19 has significantly fewer reviews (37) compared to 2nd.MD (4038), leading to less comprehensive feedback across all dimensions for MKSAP 19. The MKSAP 19 reviews are heavily focused on a single feature (highlighting) and content quality, with little to no mention of support or overall service experience.

Frequently asked

Is 2nd.MD easy to set up and use?
While many users find the 2nd.MD app easy to use for communication and scheduling, a notable number report significant difficulties with initial activation, registration, receiving verification codes, and general app functionality, including crashes and input issues R1R3R4R9.
What are the main issues with MKSAP 19?
The main issues with MKSAP 19 revolve around its highlighting feature, which users describe as buggy, laggy, difficult to use, and often requiring multiple clicks or app restarts to function correctly R61R64R65R68.
Is 2nd.MD a free service?
2nd.MD is often provided as a free corporate benefit by employers, offering employees access to second medical opinions without direct cost R7R10R40R42.

What reviewers actually said

Built only from these 72 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 2nd.MD 5/5 · US I’m so grateful: My care team was amazing. Caring, knowledgeable in delving into my cases. Thank you so much
  2. [R10] 2nd.MD 5/5 · US 2nd MD is Excellent: Great Benefit, free second opinion regarding diagnosis, surgery, treatment and ongoing prognosis.
  3. [R12] 2nd.MD 5/5 · US Very good AP: The app working very well for facilitating my video chat with the specialist.
  4. [R14] 2nd.MD 5/5 · US RELX: Tenured experienced and helpful these second opinions are educational in style but so gratefully appreciated to have that source of intel at your fingers who will listen and provide you true doors to real experience.
  5. [R1] 2nd.MD 1/5 · US Couldn’t activate on app nor web: Got a card in the mail that my company provides this as a benefit. Wasted an hour trying to register on web and through app. If you can’t have a registration process that works, how is your service going to be. Gave up. Not worth the hassle.
  6. [R3] 2nd.MD 3/5 · US Crashes on search for Doctor: Title says it all app support fix it please.
  7. [R4] 2nd.MD 1/5 · US Verification code: I’ve tried to get a verification code several times but nothing has been sent. Deleting the app on my phone.
  8. [R5] 2nd.MD 5/5 · US Exceptional App!: This app is so easy to use. All those involved in it are very professional, efficient, friendly, knowledgeable and helpful. I highly recommend it to get your second opinions on any medical issues!
  9. [R9] 2nd.MD 2/5 · US Cannot open your messages: Sorry! You keep sending me messages to my phone or computer and I cannot open them. Kinda useless!
  10. [R7] 2nd.MD 1/5 · US So glad it’s a corporate benefit!: I’m really happy with everything 2nd.MD has done for me. Highly recommended!
  11. [R11] 2nd.MD 2/5 · US 2nd.MD is great. The app never works.: I can’t say enough good things about 2nd.MD. They have amazing service and give me a lot of confidence. The app however never works. Never. As soon as I submit a request that is it. I can’t submit messages. I can’t see anything. I have to call which is terrible since I should be able to use the app.
  12. [R20] 2nd.MD 5/5 · US The service fills a big gap in medical services!: Very helpful
  13. [R8] 2nd.MD 5/5 · US Best option to connect with doctor: Process is so simple, i love the way 2nd MD handled all the paperwork and help me to connect with doctor
  14. [R22] 2nd.MD 5/5 · US Good Job!: They are very helpful! They get everything they need and actually respond to you in a timely manner!!!!
  15. [R61] MKSAP 19 1/5 · US Highlighting: Takes multiple clicks to highlight texts. Please please please fix it.
  16. [R64] MKSAP 19 2/5 · US Glitch - can’t highlight on phone: I can highlight just fine on an iPad and computer, however when I try to highlight a word or phrase on the iPhone (I’ve tried on multiple iPhones) I have to unclick and re-attempt highlighting SEVERAL several times.
  17. [R65] MKSAP 19 4/5 · US Highlighting lags: The apps is great but the highlighting feature sometimes lags and I cam’t unselect that area so I have to close the app or restart it which wastes alot of study time
  18. [R68] MKSAP 19 3/5 · US Need to fix highlighting: As pointed out by other reviewers, the highlighting function is broken on this iOS app for some reason. It rarely works as intended, consuming an inane amount of time as you keep fiddling with the text and the highlight button, hoping that it will eventually work. Please fix!!!
  19. [R40] 2nd.MD 5/5 · US Fantastic Resource: I have found 2ndMD absolutely invaluable in navigating the complex world of medicine. Wasn't a fantastic resource. I'm so grateful that my company provides this resource to us.
  20. [R42] 2nd.MD 5/5 · US Helpful for 2nd opinion/ consultation: This is offered by my employer. I am thankful for this being made available by my employer. The staff for 2nd.MD was very helpful and professional. The doctor was knowledgeable and reassuring. I would use this for consultations for any health concerns that I may have in the future.

Synthesized from 72 recent App Store reviews · updated July 2026 · View on the App Store