Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Travis CU Mobile vs CCU Mobile Banking

Travis CU Mobile 4.8★ · Free to download 60
Winner CCU Mobile Banking
CCU Mobile Banking 4.9★ · Free to download 65

CCU Mobile Banking has a slight edge due to its more consistent performance and better feature set, despite both apps facing issues with recent updates.

Full reviews: Travis CU Mobile · CCU Mobile Banking

Both Travis CU Mobile and CCU Mobile Banking have received mixed reviews, with many users experiencing issues after recent updates. While Travis CU Mobile struggles with basic functionality like mobile deposits and login, CCU Mobile Banking also has problems with mobile deposits and Zelle, but its overall feature set appears more robust.

Head to head

Features edge: CCU Mobile BankingR2R9R13R15
Travis CU Mobile Travis CU Mobile users report missing key features like Zelle integration R9, direct deposit forms R2, and the ability to pay loans with debit cards or electronic transfers R15R58. The app also removed the memo section in Bill Pay R13 and lacks basic functionalities like widgets or banner alerts for spending . Some users find the app's layout dated and difficult to navigate to find statements or add accounts .
CCU Mobile Banking CCU Mobile Banking users appreciate features like money management across multiple banks and Zelle integration R104, though some report Zelle not working correctly or being difficult to use R66R76. Users also desire the ability to edit account titles and note the absence of an external transfer option within the app . Some users also report no access to change PIN on the spot .
Ease of Use tieR4R5R8R10
Travis CU Mobile Travis CU Mobile receives conflicting reviews on ease of use. Some users find it easy to navigate and user-friendly R5R8, while others describe it as not user-friendly, difficult to navigate, and a 'maze' to find information R4. Recent updates have made the app 'a complete jumbled mess' for some R10.
CCU Mobile Banking CCU Mobile Banking is generally described as easy to use and navigate by many users . However, recent updates have introduced login hassles, requiring users to manually search for passwords instead of autofilling . Some users also find the app limited compared to bigger bank apps .
Reliability & Performance tieR3R7R9R10
Travis CU Mobile Travis CU Mobile suffers from significant reliability issues, including freezing R3, slowness R3, login problems R7R9R10, and frequent crashes . Mobile deposit is a major pain point, with users reporting black screens R16, auto-capture failures R24R34, and the feature being unusable after updates R34. Transfers sometimes fail to post or take too long .
CCU Mobile Banking CCU Mobile Banking also has notable reliability problems, particularly with mobile check deposits, where the camera often gets stuck on a 'rotate your screen' message or the app crashes R69. Users report the app closing unexpectedly , transfer services being down , and the app not opening for extended periods . There are also complaints about delayed posting of deposits and transactions .
Price/Value edge: CCU Mobile BankingR15R28R58R95
Travis CU Mobile Travis CU Mobile users report being charged a $10 fee to make credit card payments from an external bank R28. Some also mention a $10 fee for calling to pay a loan R58 and the inconvenience of having to buy checks for loan payments R15.
CCU Mobile Banking CCU Mobile Banking reviews do not mention specific fees or pricing issues related to the app itself. Some users express frustration with the bank blocking large online purchases R95.
Customer Support tieR4R14R17R20
Travis CU Mobile Travis CU Mobile receives positive feedback for its customer service, with users describing it as great R14R20, excellent R17, and quick to find solutions R20. However, some users report difficulty contacting customer service through the app R4.
CCU Mobile Banking CCU Mobile Banking users also praise their customer service, calling it great , impeccable , and second to none . However, one new customer reported bad communication and inability to log in .
Pick Travis CU Mobile if

You prioritize strong customer service and are willing to overlook app glitches and missing features, especially if you primarily use the app for basic account overview and transfers R14R20.

Pick CCU Mobile Banking if

You value a broader range of features like money management across multiple banks and Zelle integration, and are comfortable dealing with occasional app performance issues, particularly with mobile deposits R104.

Evidence note: Both apps have a high lifetime rating but recent reviews indicate significant issues, particularly after updates. The comparison is primarily based on these recent negative experiences.

Frequently asked

Do these apps support mobile check deposit?
Both Travis CU Mobile and CCU Mobile Banking offer mobile check deposit, but many users report significant issues with this feature, including camera malfunctions, auto-capture failures, and the app crashing during the process R16R24R34R69.
Can I use Zelle with these apps?
CCU Mobile Banking integrates Zelle, with some users praising its convenience R104, although others report issues with transactions not being sent or difficulty adding new contacts R66R76. Travis CU Mobile users report that Zelle does not work and is not visible within their app, despite the website claiming it should be available R9.
Are there fees for making payments through Travis CU Mobile?
Yes, Travis CU Mobile users report being charged a $10 fee to make credit card payments from an external bank account R28 and a $10 fee for calling customer service to pay a loan R58.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Travis CU Mobile 4/5 · US Add direct deposit form: It would be nice if Travis offered the option to download direct deposit authorization forms direct from the app like other credit unions and banks do. Just a thought for future update. Thanks!
  2. [R9] Travis CU Mobile 3/5 · US App redesign is OK - Missing Zelle: Had login issues saving passwords or using Face ID with previous version, improved with update. Zelle does not work. It’s not even visible from within the app, even though the website says it should be there. Using zelle app routes you back to the TCU app with no resolution. Almost there!
  3. [R13] Travis CU Mobile 2/5 · US Bill Pay Memo Section: I’m disappointed that the memo section/text box in Bill Pay has been removed. Why did you remove it? Will you please add this feature back to Bill Pay? Thanks! UPDATE 11-12-24: The memo feature has always worked when logging in via the website, however, it’s still unavailable on the TFCU App. I’ve used bill pay a few times since your response to no avail.
  4. [R15] Travis CU Mobile 3/5 · US Could be better: Would be more convenient if we could make our loan payments with debit card or electronic transfer instead of having to buy checks just make a payment to you. Nobody uses checks anymore. You should get with the times.
  5. [R4] Travis CU Mobile 1/5 · US This has got to be the worst app for a credit union ever: The app/company is poorly designed with uneasy access to information and its extremely difficult to contact customer service. Multiple times it has happened where a payment was made and a confirmation number was received only to find out that it did not actually go through and I was never notified. Resulting in it appearing as a late paymen
  6. [R5] Travis CU Mobile 5/5 · US Terrific: Walk in the park!
  7. [R8] Travis CU Mobile 5/5 · US Easy to use app: Simple and meets pretty much all your online banking needs.
  8. [R10] Travis CU Mobile 2/5 · US New update: What the heck happened? It all of a sudden looks like a complete jumbled mess, and it won’t let me properly log out, which means that when I try to open it again, it may not let me since all I did was close the app instead of logging out. It literally worked fine, what was this update supposed to do?
  9. [R3] Travis CU Mobile 3/5 · US Convenient but freezes too much: The app while convenient is slow. I often have to close and reopen it just to be able to do anything or look at my money. Other banking apps are not this slow and glitchy.
  10. [R7] Travis CU Mobile 2/5 · US Log in trouble: I am no longer able to log in by my computer only by phone. It is extremely frustrating.
  11. [R28] Travis CU Mobile 1/5 · US Charges to post credit card payments: I have credit cards with Discover, USAA, Chase, Umpqua, and TCU. Travis credit union is the only bank that charges me a fee ($10) to make a payment on my credit card every month from my external primary bank with Umpqua. Every other credit card company let’s me post payment from my Umpqua account without fees or issue. The only reason I haven’t closed my TCU i
  12. [R58] Travis CU Mobile 1/5 · US Frustrating: It makes it so difficult just to pay your loan. And if you call to pay they charge you $10 more. Have to write a whole check and upload it just to make a payment, would be easier to just let you pay by card or by entering your checking account info.
  13. [R95] CCU Mobile Banking 5/5 · US Upset: When I try to make bid purchases online, this credit union does not permit me to do so they block my card
  14. [R14] Travis CU Mobile 5/5 · US Team: Great customer service!
  15. [R17] Travis CU Mobile 5/5 · US Banking with Travis Credit Union: To whom it may concern, I been with Travis Credit Union for over 15 years. This bank is hands down is the BEST in customer satisfaction. They always provide a warm sincere welcome every time I walk into the bank at the Vallejo branch with a smile. Even on the phone, the customer service is excellent. It’s a great feeling to be part of a bank which has employees w
  16. [R20] Travis CU Mobile 5/5 · US Loyal customer: I’ve been with Travis credit union for many years now and have always had good experiences. Even when something has gone wrong or needed attention, they were understanding and quick to a solution. Even now that I’m out of state, I still keep my account active because they’re that good.
  17. [R16] Travis CU Mobile 2/5 · US Deposit feature broken: Every time I try to do a mobile deposit my screen goes black. My camera works perfectly fine. I have to kill the app after that and try again. Same thing. This isn’t the first time I tried to deposit through app.
  18. [R24] Travis CU Mobile 2/5 · US Redesign ruined the app: I’ve been using this app for years with no problems until the recent update. The new auto capture feature for the deposit never works properly. The old version had a manual capture that worked just fine every time but now I have to wait for the auto capture to fail multiple like it always does before it will allow me to do it manually. It makes the whole process take way l
  19. [R34] Travis CU Mobile 1/5 · US Used to be great.: This app used to be great and I never had a problem with them before now, this new update made the mobile deposit much worse to the point it’s unusable, first it automatically try’s to take the picture for you and doesn’t read the check correctly, after I took it manually a second time it still said it couldn’t read it and asked me to do it again. The third time it finally worke
  20. [R69] CCU Mobile Banking 3/5 · US Problems when trying to deposit a check on the app: I had a few different banks on the past. North Island is an excellent bank every nice and smooth. The only problem I have is the app to deposit checks.There is no way to deposit a check. I do everything I’m supposed to do.T try 10 times no success. I try to do that so I don’t have to go to the bank to save time and gas. When I go to the bank I te
  21. [R66] CCU Mobile Banking 3/5 · US Interface Issues: Good and helpful app, but PLEASE fix the zelle add in. Whenever I add a new contact, it asks me to confirm by pressing 'continue,' but because it's just a website loaded onto the ccu app, it's a pop up. The pop up ends past my screen so I can't click continue, even when I try to zoom out or change the rotation.
  22. [R76] CCU Mobile Banking 2/5 · US Zelle not sent: Requested Zelle from CCU to my other bank since I haven’t received a debit card yet. My funds still haven’t been deposited to other bank. I can’t even cancel transaction on either side now and am without my funds.
  23. [R104] CCU Mobile Banking 5/5 · US As if people did not know this is the best bank app!!: This app saves you the trouble of going to a bank to get your financial affairs done right. At the touch of your fingers you can avoid most transactions including using the most famous Zelle app within it. It will definitely not disappoint you!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store