Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Travis CU Mobile vs United Community Mobile

Travis CU Mobile 4.8★ · Free to download 65
Winner United Community Mobile
United Community Mobile 4.7★ · Free to download 75

United Community Mobile has a slight edge over Travis CU Mobile due to its more consistent positive user experience, particularly regarding ease of use and reliability, despite both apps facing issues with recent updates.

Full reviews: Travis CU Mobile · United Community Mobile

Travis CU Mobile offers a wide range of banking features but is plagued by recent update issues, including glitches, slow performance, and login problems. United Community Mobile, while also experiencing some update-related frustrations, generally receives higher praise for its ease of use, reliability, and customer service.

Head to head

Features tieR2R8R9R13
Travis CU Mobile Travis CU Mobile users appreciate its convenience and ability to handle various online banking needs, including fund transfers and account information R8. However, users report issues with specific features like Zelle not working R9, the removal of the bill pay memo section R13, and the inability to download direct deposit forms R2. Some also desire the option to make loan payments with debit cards or electronic transfers instead of checks R15R58.
United Community Mobile United Community Mobile is praised for its comprehensive features, including easy check deposits, fund transfers, and account management . Users generally love the features offered . However, some users dislike the transition from direct bank transfers to Zelle R66 and report issues with the Zelle feature not working R69.
Ease of Use edge: United Community MobileR4R5R8R18
Travis CU Mobile Many Travis CU Mobile users find the app easy to use, navigate, and informative R5R8. However, a significant number of recent reviews describe the app as not user-friendly, difficult to navigate, and poorly designed, especially after updates R4R18. Some find it a 'maze' to find statements R18 and complain about outdated layouts .
United Community Mobile United Community Mobile is widely praised for being easy to use, navigate, and understand . Users appreciate its seamless flow and intuitive design . However, some users find the new layout difficult to navigate and archaic compared to other banking apps .
Reliability tieR3R4R7R9
Travis CU Mobile Travis CU Mobile users report frequent issues with the app freezing, being slow, and requiring restarts R3. Many recent reviews highlight problems after updates, including login troubles R7R9R10, mobile deposit features not working or being worse , and transfers failing or taking too long to post R4. Some users experience network errors or the app not opening at all .
United Community Mobile United Community Mobile generally works well most of the time . However, some users report spotty performance, intermittent issues, and the website going down . Login issues are a recurring problem, with users frequently needing secure access codes or experiencing Face ID failures . The app is also noted for slow loading times and unusually fast battery drain R69.
Price/Value edge: United Community MobileR15R28R58
Travis CU Mobile Travis CU Mobile users express frustration with fees, such as a $10 charge for making credit card payments from an external bank R28 and a $10 charge for calling to pay a loan R58. The inability to pay loans with debit cards or electronic transfers, forcing the use of checks, is also seen as an inconvenience R15R58.
United Community Mobile Reviews for United Community Mobile do not specifically mention pricing or fees associated with the app itself or its services. The focus is primarily on functionality and user experience.
Support edge: Travis CU MobileR4R14R17R20
Travis CU Mobile Travis CU Mobile receives praise for excellent customer service, with users describing staff as understanding, quick to solutions, and professional R14R17R20. However, some users find it extremely difficult to contact customer service R4 and report issues with the bank being unwilling to work with customers when problems arise .
United Community Mobile United Community Mobile users commend the bank's customer service, describing staff as helpful, professional, friendly, and understanding . However, some users report issues with IT support for customers, being told to visit a branch to fix errors , and call centers stonewalling on Zelle issues R69.
Pick Travis CU Mobile if

You are an existing Travis Credit Union member who values strong in-person and phone customer service and are willing to tolerate occasional app glitches and update-related frustrations R14R17R20.

Pick United Community Mobile if

You prioritize an app that is generally easy to use and navigate for everyday banking tasks, even if it has intermittent login or performance issues .

Evidence note: Both apps have a mix of positive and negative recent reviews, with many negative reviews for both apps stemming from issues introduced in recent updates. United Community Mobile has a higher volume of recent positive reviews praising its ease of use.

Frequently asked

Do these apps have issues with recent updates?
Yes, both Travis CU Mobile and United Community Mobile have received numerous negative reviews regarding issues introduced in recent updates, including login problems, slow performance, and broken features R1R3R7R10.
Can I use Zelle with these apps?
Travis CU Mobile users report that Zelle does not work or is not visible within the app, despite the website claiming it should be available R9. United Community Mobile users also report that the Zelle feature refuses to work, and some dislike the transition to Zelle from previous transfer methods R66R69.
Are there any fees for using Travis CU Mobile?
Travis CU Mobile users have reported a $10 fee for making credit card payments from an external bank account and a $10 charge for calling to pay a loan R28R58.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Travis CU Mobile 4/5 · US Add direct deposit form: It would be nice if Travis offered the option to download direct deposit authorization forms direct from the app like other credit unions and banks do. Just a thought for future update. Thanks!
  2. [R8] Travis CU Mobile 5/5 · US Easy to use app: Simple and meets pretty much all your online banking needs.
  3. [R9] Travis CU Mobile 3/5 · US App redesign is OK - Missing Zelle: Had login issues saving passwords or using Face ID with previous version, improved with update. Zelle does not work. It’s not even visible from within the app, even though the website says it should be there. Using zelle app routes you back to the TCU app with no resolution. Almost there!
  4. [R13] Travis CU Mobile 2/5 · US Bill Pay Memo Section: I’m disappointed that the memo section/text box in Bill Pay has been removed. Why did you remove it? Will you please add this feature back to Bill Pay? Thanks! UPDATE 11-12-24: The memo feature has always worked when logging in via the website, however, it’s still unavailable on the TFCU App. I’ve used bill pay a few times since your response to no avail.
  5. [R4] Travis CU Mobile 1/5 · US This has got to be the worst app for a credit union ever: The app/company is poorly designed with uneasy access to information and its extremely difficult to contact customer service. Multiple times it has happened where a payment was made and a confirmation number was received only to find out that it did not actually go through and I was never notified. Resulting in it appearing as a late paymen
  6. [R5] Travis CU Mobile 5/5 · US Terrific: Walk in the park!
  7. [R18] Travis CU Mobile 3/5 · US Not user friendly: I’m not happy with this app. It’s like a maze to find my statements.
  8. [R3] Travis CU Mobile 3/5 · US Convenient but freezes too much: The app while convenient is slow. I often have to close and reopen it just to be able to do anything or look at my money. Other banking apps are not this slow and glitchy.
  9. [R7] Travis CU Mobile 2/5 · US Log in trouble: I am no longer able to log in by my computer only by phone. It is extremely frustrating.
  10. [R15] Travis CU Mobile 3/5 · US Could be better: Would be more convenient if we could make our loan payments with debit card or electronic transfer instead of having to buy checks just make a payment to you. Nobody uses checks anymore. You should get with the times.
  11. [R28] Travis CU Mobile 1/5 · US Charges to post credit card payments: I have credit cards with Discover, USAA, Chase, Umpqua, and TCU. Travis credit union is the only bank that charges me a fee ($10) to make a payment on my credit card every month from my external primary bank with Umpqua. Every other credit card company let’s me post payment from my Umpqua account without fees or issue. The only reason I haven’t closed my TCU i
  12. [R58] Travis CU Mobile 1/5 · US Frustrating: It makes it so difficult just to pay your loan. And if you call to pay they charge you $10 more. Have to write a whole check and upload it just to make a payment, would be easier to just let you pay by card or by entering your checking account info.
  13. [R14] Travis CU Mobile 5/5 · US Team: Great customer service!
  14. [R17] Travis CU Mobile 5/5 · US Banking with Travis Credit Union: To whom it may concern, I been with Travis Credit Union for over 15 years. This bank is hands down is the BEST in customer satisfaction. They always provide a warm sincere welcome every time I walk into the bank at the Vallejo branch with a smile. Even on the phone, the customer service is excellent. It’s a great feeling to be part of a bank which has employees w
  15. [R20] Travis CU Mobile 5/5 · US Loyal customer: I’ve been with Travis credit union for many years now and have always had good experiences. Even when something has gone wrong or needed attention, they were understanding and quick to a solution. Even now that I’m out of state, I still keep my account active because they’re that good.
  16. [R1] Travis CU Mobile 1/5 · US Stop with AI: Whatever this new AI situation you have going on with categorizing and renaming transactions needs to go. Month in and month out I am constantly reverting things back to the original name (payroll company name for example) because the AI constantly changes it to the wrong thing. I absolutely hate it, it’s inefficient, and annoying. If you’re going to push the feature out, at least gi
  17. [R10] Travis CU Mobile 2/5 · US New update: What the heck happened? It all of a sudden looks like a complete jumbled mess, and it won’t let me properly log out, which means that when I try to open it again, it may not let me since all I did was close the app instead of logging out. It literally worked fine, what was this update supposed to do?
  18. [R66] United Community Mobile 3/5 · US Review / transfer Capabilities: Love your app. It’s user-friendly. The only negative is when you did away with transferring money from one bank to another, and went to Zelle. Not as good. Wish you’d go back to the way it was.
  19. [R69] United Community Mobile 3/5 · US Basic functions OK: It works to check balances and recent transactions. Zelle feature refuses to work, and the call center politely stonewalls when I call them to resolve it. The app itself drains the battery unusually fast.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store