Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

FCU Mobile Banking vs Arkansas FCU Mobile Banking

FCU Mobile Banking 4.9★ · Free to download 65
Winner Tie
Arkansas FCU Mobile Banking 4.9★ · Free to download 65

Both FCU Mobile Banking and Arkansas FCU Mobile Banking have similar overall ratings, but FCU Mobile Banking struggles more with app reliability and core banking features, while Arkansas FCU Mobile Banking faces issues with mobile check deposit and account organization.

Full reviews: FCU Mobile Banking · Arkansas FCU Mobile Banking

Both FCU Mobile Banking and Arkansas FCU Mobile Banking are free mobile banking apps with high lifetime ratings, but recent reviews highlight significant frustrations with app functionality, mobile deposits, and customer service for both. Neither app consistently outperforms the other across all key user concerns.

Head to head

App Reliability & Performance tieR1R16R24R25
FCU Mobile Banking Users frequently report issues with FCU Mobile Banking crashing, not loading, logging them out, or failing to connect to the server R1R16R24R25. Some users mention these problems started after an 'upgrade' or update R30R37.
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking users also experience app crashes, being logged out frequently, and connectivity issues R67. Some issues, like landscape mode not working or inability to sign out, appeared after updates .
Key Features (Zelle, Mobile Deposit, Card Controls) tieR3R4R6R9
FCU Mobile Banking FCU Mobile Banking users express strong dissatisfaction with the lack of Zelle for faster external transfers R3R9R26. Mobile check deposit is also reported to be unreliable or non-existent for some R6R18. Users also face problems with locking/unlocking their cards through the app R4.
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking users also frequently request Zelle functionality R66. Mobile check deposit is a significant pain point, with users reporting the app can't read checks R73. Some users also report issues with card controls, like a locked debit card preventing transfers R66.
Ease of Use & Interface tieR19R28R30R46
FCU Mobile Banking While some users praise FCU Mobile Banking for being easy, simple, and user-friendly R28R46, others find it difficult to use, especially after updates R19R30.
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking receives mixed reviews on ease of use. Some find it convenient and easy to navigate , while others describe it as difficult, not user-friendly, or a poor rendering of the website . Issues like poor text visibility and non-scalable screens are also mentioned .
Account Management & Notifications tieR12R19R21R22
FCU Mobile Banking FCU Mobile Banking users report issues with notification settings not saving R22 and a loss of text alerts after updates R21. Some also wish for online CD renewal R12 and better visibility of complete account information R19.
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking users complain about the app not saving banking information for payments , the inability to organize accounts , and a lack of notifications . Some also mention auto loans not showing up .
Customer Service & Support tieR2R10R11R16
FCU Mobile Banking FCU Mobile Banking receives both praise for great customer service, helpful call centers, and professional staff R2R11, but also strong criticism for rude staff, long hold times, and unhelpful agents, especially when app issues arise R10R16R25. Live chat is noted as convenient .
Arkansas FCU Mobile Banking Arkansas FCU Mobile Banking generally receives high praise for friendly, knowledgeable, and professional customer service at branches . However, users report difficulty getting through to customer service via phone, with long queues and no callbacks .
Pick FCU Mobile Banking if

You prioritize a bank with a strong physical presence in Florida and value in-person customer service, despite potential app frustrations .

Pick Arkansas FCU Mobile Banking if

You primarily bank in Arkansas and appreciate consistent, friendly in-branch customer service, even if the app has some functional limitations .

Evidence note: Both apps have very high lifetime ratings, but a significant portion of recent reviews for both are negative, focusing on app functionality issues. The free-to-download nature means all users, including those with basic needs, contribute to reviews.

Frequently asked

Do either of these apps support Zelle for transfers?
Neither FCU Mobile Banking nor Arkansas FCU Mobile Banking currently support Zelle, which is a significant point of frustration for users of both apps who desire faster external transfers R3R9R26R66.
Are there common problems with mobile check deposit?
Yes, both apps have reported issues with mobile check deposit. FCU Mobile Banking users state the feature often doesn't work or is unavailable R6R18, while Arkansas FCU Mobile Banking users specifically mention the app failing to read checks R73.
How reliable are the apps for logging in and staying logged in?
Both apps have significant reliability issues with logging in and staying logged in. Users of FCU Mobile Banking report being constantly logged out or unable to log in due to errors R16R35R37, and Arkansas FCU Mobile Banking users experience similar problems, with Face ID often failing and requiring manual password entry R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] FCU Mobile Banking 1/5 · US App sucks: App sucks
  2. [R16] FCU Mobile Banking 1/5 · US Worst bank I ever had: The app constantly logs me out my account . And just now it deleted my checking and saving account . Do not recommend this bank to anyone. This is the most stupidest app I ever had , and please don’t try to call they’ll put u on hold for hours just to tell u to “update the app” like that’s now the first thing I thought of when I got logged out my account honestly just switch
  3. [R24] FCU Mobile Banking 3/5 · US Lagging to Load: When I click on the app, this happens multiple times, it will not load. I like how I can see my checking without logging in, but it takes forever to load the initial sign in screen!
  4. [R25] FCU Mobile Banking 1/5 · US Useless App: This app is in line with FCU performance. It never works, always crashes, no one answers the number when you’re asked to call because log in doesn’t work. They can’t even get the basics right. There is a hurricane touching down and people cannot even use their bank card or access accounts. Get your stuff together of you’re going to be out of business soon.
  5. [R3] FCU Mobile Banking 3/5 · US Really needs Zelle: How long it takes to transfer from another bank is way too long. Every other account I have has Zelle. I like most everything else about FCU but they need to speed up their speeds on external account transfers. It’s not good.
  6. [R4] FCU Mobile Banking 1/5 · US Card: They won’t let me unlock my mf card I js want a spicy mcchicken
  7. [R6] FCU Mobile Banking 3/5 · US Why can't I direct deposit checks from my phone?: Other banks that I banked with gives you the ability to take a photo of my check and deposit it that way with this bank since I moved I have to drive 45+ mins one way just to cash a check it's insane and will be the only reason I change banks.
  8. [R9] FCU Mobile Banking 3/5 · US Waiting for Zelle: I have been with FCU for decades. Have always loved it. I’m now stuck at a crossroads with as much as I need Zelle, I’m hoping FLCU will consider it soon.
  9. [R19] FCU Mobile Banking 1/5 · US Information about Clients: Difficult to use, can't see complete information For example, I can't find the advance payment. make repeated payments
  10. [R28] FCU Mobile Banking 5/5 · US New Account!: Easy, simple online banking! Thank you.!
  11. [R30] FCU Mobile Banking 5/5 · US Review: This new app is 100 percent more user friendly thanks for the changes keep up the great work. I love banking at FCU they offer so many different accounts needed by retired people .also they are so friendly and professional in every way every day. Thank you for being there for me . Barbara Moran Ocala, Fl
  12. [R46] FCU Mobile Banking 5/5 · US RESULTS !: A convenient, efficient, user friendly interface to banking for the person on the go!
  13. [R12] FCU Mobile Banking 3/5 · US Renewing cd: I wish FCU would allow us to renew a cd online. Why make us drive to the CU and wait for someone to do it in person?
  14. [R21] FCU Mobile Banking 3/5 · US What happen to the txt alerts??: That's the only thing that Im upset that they use to send me a text whenever my accounts went up or down but since the update it doesn't anymore which is lame... really wish they would bring it back!!!!!!
  15. [R22] FCU Mobile Banking 1/5 · US Many errors and issues: As of 7/23/2023 I am on the current version of the app and have had numerous problems with the app these past few months. It keeps undoing my alert/notification settings. It says it saves them when I turn them on but when I go back into the settings they are all turned off.
  16. [R2] FCU Mobile Banking 5/5 · US Banking: On time and ther customer service is great
  17. [R10] FCU Mobile Banking 1/5 · US shameful: i just cant say anything good here. the app asked for a review so here it is. i had a store deposite my check to a wrong account and then treated me like a criminal when i tried to rectify the situation separate from above, the staff is rude and ignorant. and its just slightly better than some of banks here. im appalled with my experience but i guess its better than wells fargo or b
  18. [R11] FCU Mobile Banking 5/5 · US Great People: So far everything has been wonderful 👍
  19. [R26] FCU Mobile Banking 4/5 · US No Zelle in app.: I was going to switch to Florida, Credit Union, but they don’t have Zelle in their app so I’m keeping my U.S. Bank even though there’s no branch here, but I will keep both of them and hope that FCU will get it. It just makes things so much easier. 
  20. [R66] Arkansas FCU Mobile Banking 3/5 · US Can’t use Zelle or transfer money or use debit card: Locked my debit card I can’t transfer money from checking or use PayPal or Zelle. Call center closed at 6 so I don’t have access to to funds all weeks
  21. [R18] FCU Mobile Banking 3/5 · US Mobile deposit: Mobile deposit feature does not work. This is the third time I’ve had this problem, twice before I uninstalled/reinstalled the app and the feature worked, but this time it didn’t make any difference. If they’d fix that, the app would be ok.
  22. [R73] Arkansas FCU Mobile Banking 1/5 · US LAR missing/can’t read.: This app used to be good but now it can’t ever seem to read ANY check. LAR missing is the theme of the updated app. Mobile banking doesn’t work when the app can’t seem to read ANYTHING!
  23. [R35] FCU Mobile Banking 1/5 · US Logged out: Finally got my account set up, worked for a couple days. It logged me out and Now it says y’all experiencing difficulties so won’t let me log In.
  24. [R37] FCU Mobile Banking 1/5 · US Worst App, Worst Bank: Everything was fine until they “upgraded” their entire financial infrastructure. Now, accessing accounts on this app or online is unrealistic and frankly the largest inconvenience I’ve ever seen. Stay away from this app and this bank: It’s all garbage. Unless you like not having access to customer service or your money.
  25. [R67] Arkansas FCU Mobile Banking 1/5 · US Frustrating: App sign me out literally every single time. Why can’t it just read my biometrics like I have checked and like every single other app out there? It’s ridiculous and insanely frustrating.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store