Dingtone vs TextNow
TextNow is the better choice for most users due to its higher reliability and overall satisfaction.
While both Dingtone and TextNow offer free and paid options, TextNow consistently receives higher ratings and fewer complaints about functionality. Dingtone struggles with reliability and customer support issues, making it less favorable for users seeking a dependable communication app.
Head to head
you are looking for a free app with basic functionality and are willing to navigate potential issues.
you want a more reliable and user-friendly experience with better overall support.
Evidence note: Dingtone has a significant number of negative reviews regarding reliability and support, while TextNow's reviews are more balanced with a higher proportion of positive feedback.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R9] Dingtone It was fine: When I first got it I was like wow this is such a good app. But then later in the day it said “texting and calling not free ,why?” and I was like what you have to pay for every text you send
- [R22] Dingtone Not sticking to agreement: You guys said a text message cost 0.5 credit but in reality it costs like 5 credit per messages. I need explanation, this is too expensive
- [R64] TextNow Want to love it: The call quality is okay but you have to be on WiFi. I don’t like that they charge you if you want to receive any type of verification code. This app charges weekly to get verification codes
- [R68] TextNow Good review: I love TextNow soooo much IVe been using it for a couple of years now and the only issue I've ever had with it is the codes for different app because thats basically thé whole point of a paid number I would, and have, recommended this to countless friends. It works for Android AND Apple cross texting which I find nice.
- [R4] Dingtone App works occasionally: When it works, it does what it is supposed to do. But there are too many bugs, sometimes even making it impossible to enter numbers or select from recent calls because the screen is blocked. In general, disappointing expensive experience
- [R18] Dingtone Cannot dial a number: App is very glitchy on iPad Air for me. Cannot get the dial pad to work after many attempts to fix.
- [R70] TextNow Horrible service: This app is horrible half way through phone calls people will say that can’t hear you. It’s horrible
- [R95] TextNow Phone calls don’t work: It’s great with text messages, but my phone calls for some reason. Don’t go through. I can’t hear them. They can’t hear me. It just doesn’t work.🤷🏽♀️🤷🏽♀️
- [R10] Dingtone Phone number renewal: I paid to renew my number, but I received an auto-reply saying, “We’re sorry that the number is occupied.” My Austrian number expired on June 12, and I had 10 days to reclaim it. This is unacceptable, and I want it resolved. What's going on? Please fix it or refund me so I can take my business elsewhere. There was no way to contact customer service. The same thing happened th
- [R39] Dingtone Don’t let your number lapse: Good when I first got it, but my number expired and it won’t let me use the credits I purchased to get a new number. No response from support so it’s useless now. So; make sure you don’t lose that first number and you’ll probably be okay, but don’t buy credits with cash or they may become useless.
- [R61] TextNow Issue unresolved: I can’t receive calls and I can’t text. I’ve been waiting to hear back after I was told that they will email me. That was yesterday. Now I have been waiting on chat support for an hour and I am just wasting my time.
- [R19] Dingtone THE MOST MONEY HUNGRY APP ON THE INTERNET.: This app is a perfect example of the problem with today’s humanity.
- [R54] Dingtone Extortion!: The app charges 1.10 credit per text which is not an issue, but in what world does 32 words qualify as 3 texts? That’s just extortion, they want to charge you as much as possible for as little texts as possible. They also intentionally send your message multiple times sometimes even when you click send once, just so they can charge you extra credits. And the video Adverts can be annoy
- [R80] TextNow Keeps me from losing opportunities: Very free and will have some ads but aside from that no problems! Little hiccups
- [R99] TextNow Too Much Spam: I receive about 6-8 calls a day from Spammers. I pay to lock this number in for work. As a paying customer, Spam & Ads should disappear. But I'm actually getting MORE spam calls now that I switched from locking in the number from 1-week at a time to 1-month at a time. I giving them guaranteed monthly business and I get more spam/ads for it. Makes no sense!
- [R28] Dingtone Dingtone Support Sucks: I need support monthly and it sucks! Don’t use this app!
- [R40] Dingtone Credit purchase: I have been trying to buy credits for the past 24 hours now. My iTunes was debited and now I have no credit and your customer support system is extremely terrible. I can’t chat on X because I am not a premium user. Facebook is a dead end. No email support
- [R114] TextNow Reliable affordable easy activation: I been using this ever sense I lost my old job and they made it easy and affordable I never left once I got a job !!
- [R7] Dingtone Misleading Liars: You do NOT get a free number the only thing thats free is app user to app user… stick with whats app on that note.
- [R60] Dingtone Not free: This is BS. Yet another app claiming to be free, but the first text I receive I can’t read because I get a pop up saying to lock my number which means BUY PREMIUM. *uninstalled*
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store