Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Yahoo Mail vs Microsoft Outlook

Yahoo Mail 4.7★ · Free + IAP 55
Winner Microsoft Outlook
Microsoft Outlook 4.8★ · Free to download 75

Microsoft Outlook is the better choice for a reliable email experience.

While both Yahoo Mail and Microsoft Outlook have their strengths, Outlook stands out for its reliability and user satisfaction. Yahoo Mail users frequently report issues with app performance and customer support, while Outlook users generally appreciate its functionality despite some glitches.

Head to head

features edge: Microsoft OutlookR18R40R72R104
Yahoo Mail Yahoo Mail offers a variety of features but struggles with spam management and email organization, leading to user frustration.
Microsoft Outlook Microsoft Outlook provides a robust set of features including calendar integration and email categorization, though users note issues with search functionality.
ease of use edge: Microsoft OutlookR3R4R69R80
Yahoo Mail Yahoo Mail users report frequent app freezes and difficulties navigating the interface, which can hinder usability.
Microsoft Outlook Outlook is generally seen as user-friendly, though some users find the calendar and email grouping confusing.
reliability edge: Microsoft OutlookR1R19R62R85
Yahoo Mail Yahoo Mail users often experience crashes and login issues, leading to dissatisfaction.
Microsoft Outlook Outlook users report occasional glitches but overall find the app more reliable for daily use.
price/value edge: Microsoft OutlookR10R21R18R70
Yahoo Mail Yahoo Mail is free but includes ads, and users mention costs associated with ad removal and spam management.
Microsoft Outlook Outlook is free to download and use, providing good value without the ad-related frustrations seen in Yahoo Mail.
support edge: Microsoft OutlookR43R43R67R88
Yahoo Mail Yahoo Mail users express significant frustration with customer support, often feeling it is unhelpful.
Microsoft Outlook Outlook users have mixed experiences, with some finding support adequate while others face issues.
Pick Yahoo Mail if

you prefer a long-standing email service with a familiar interface and can tolerate ads.

Pick Microsoft Outlook if

you need a reliable email solution with integrated features and minimal ads.

Evidence note: Yahoo Mail's reviews are heavily skewed towards negative experiences, particularly regarding app performance and support, while Outlook has a more balanced mix of positive and negative feedback.

Frequently asked

Is Yahoo Mail free?
Yes, Yahoo Mail is free with ads, but users have reported issues with ads and spam management, with costs for ad removal starting at $4.99 per month.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R18] Yahoo Mail 3/5 · US hsrowsey: Spam Emails. We get hundreds of spam/ unwanted emails. There’s no way to block/stop the vast majority of them without paying $4.99 per month. That’s BS.
  2. [R40] Yahoo Mail 1/5 · US Keep it coming.: I don’t think that another email app exists that has no control over their spam emails like this one!! I go in and clear them out and I can come back a couple of hours later and there will be 50,60,even 70 more spam emails. I know your freaking speech about “keep marking them as spam” you’ve been saying it for years. BUT NOTHING GETS DONE!!! Absolutely ridiculous!!
  3. [R72] Microsoft Outlook 3/5 · US Good email bad search: Outlook search is miserable. Calendar, mail sorting and options otherwise are fantastic.
  4. [R104] Microsoft Outlook 4/5 · US Search feature: The search feature still needs some work because I can find an email in a specific folder but not always in the “search all folders”
  5. [R3] Yahoo Mail 3/5 · US Stalls: When I tap each email singly, the app will suddenly stall and not allow you to delete nor make any changes. So I have to close the app and begin again.
  6. [R4] Yahoo Mail 2/5 · US It’s gone downhill: Yahoo Mail was working well but recently I’ve been having issue with it. Sometimes when I’m trying to reach my messages, selecting the message doesn’t open the message but pulls up the menu to move, delete, etc. I would have to close the application and come back in again to read that email. Very annoying.
  7. [R69] Microsoft Outlook 3/5 · US Review: I find the calendar a bit cumbersome and confusing when i am in a rush and the way emails are grouped makes it unclear what is most recent, and causes confusion looking for an email (latest) at times - On apple ipad
  8. [R80] Microsoft Outlook 5/5 · US My Outlook App: Every moment is a brilliant one when using outlook! Everything at your finger tips at a moments notice. Definitely a great download for whatever you are doing!
  9. [R1] Yahoo Mail 1/5 · US Sucks: I have multiple different emails accounts in my yahoo account. The mobile app signs me out of my email accounts and makes me log back into the email accounts over and over again. Yahoo tech support is of no help what so ever.
  10. [R19] Yahoo Mail 1/5 · US New update- renders useless: Since the update yesterday I can open 5 emails. After that I just have a blank white screen on every page including spam, trash, inbox, etc. please FIX. THANKS!
  11. [R62] Microsoft Outlook 5/5 · US Great responsive email app: The app happens to operate fluidly and no crashes.
  12. [R85] Microsoft Outlook 1/5 · US Inbox: Haven’t been able to receive emails for three months now and have done everything I was told to try and fix it.
  13. [R10] Yahoo Mail 1/5 · US Charging a fee to remove advertisements!: Hate the ads. Now to remove, yahoo.com is charging a fee. This is not fair and I strenuously object!
  14. [R21] Yahoo Mail 3/5 · US Yahoo email: Of course I like getting my emails but what I don’t like is all the advertisements that come and not to have them you want us to sign up for a fee.
  15. [R70] Microsoft Outlook 1/5 · US Buggy, drains the battery: The app keeps on asking for my email account password at random times and it drains the battery fast. The phone is always warm. I have to delete it. Those needless weekly updates do more damage than good.
  16. [R43] Yahoo Mail 1/5 · US Worst Tech Support in the Business: Run, don’t walk, away from Yahoo email. I’ve been locked out of my use of their email repeatedly over the past week. The final straw was when they prohibited my account from any sending of emails. After an hour on the phone with tech support, I was told the issue would be escalated and someone would call me back “within 7 to 10 business days.” Got a call fro
  17. [R67] Microsoft Outlook 1/5 · US Bad: stupid idiots can't recover my stolen account
  18. [R88] Microsoft Outlook 1/5 · US Authentication is atrocious: If you use this on mobile they make it impossible to authenticate on a single device, the app tries to authenticate on the authentication app via the authentication app. If you have a meeting to get to on mobile and you get signed out good luck. Also the outlook sign in solution also failed. This process all around is a failure.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store