Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Yahoo Mail vs mail.com

Yahoo Mail 4.7★ · Free + IAP 75
Winner Yahoo Mail
mail.com 4.7★ · Free to download 55

Yahoo Mail is generally preferred for its established features and perceived reliability, despite recent complaints about ads and updates, while mail.com struggles with consistent performance and customer support.

Full reviews: Yahoo Mail · mail.com

Yahoo Mail and mail.com both offer free email services, but Yahoo Mail, with its long history, generally provides a more robust and reliable experience despite recent user frustrations with ads and app updates. mail.com users frequently report issues with app performance, email delivery, and a lack of customer support.

Head to head

Features edge: Yahoo MailR3R5R6R15
Yahoo Mail Yahoo Mail offers features like organizing sorted mail, checking spam, and accessing various inboxes, with some users appreciating improvements over time R3R5. However, recent updates have removed features like selecting and opening all emails from one address, and some users report issues with professional email layouts being altered on mobile R3R6. Attachments sometimes don't show up, and the search function is criticized as terrible R15R6.
mail.com mail.com offers custom domains and a clean UI, with some users enjoying the premium service . However, many users find the search function primitive and limited . The app lacks a 'block' option for unwanted emails, and the 'mail collector' function is difficult to set up from the app . Some users also note that certain features, like reminders, are only available on desktop .
Ease of Use edge: Yahoo MailR8R13R14R23
Yahoo Mail Many Yahoo Mail users find the app easy to work with and use R8R23. However, recent updates have made the interface less intuitive for some, with complaints about emails being a 'jumble' and lines separating emails disappearing R13. Some users also find the process of deleting emails cumbersome R14.
mail.com mail.com is praised by some for its simplicity and ease of navigation . Conversely, other users find the interface outdated and not particularly intuitive, requiring too many clicks to open the inbox . Issues with staying signed in on laptops and difficulty registering accounts also hinder ease of use .
Reliability edge: Yahoo MailR18R21R24R25
Yahoo Mail Yahoo Mail is generally seen as performing consistently well and being reliable by many long-term users . However, recent issues include emails bouncing back as undeliverable, synching problems, and the app crashing frequently R18R25. Some users also report the app freezing, especially after 'streak' notifications R21R24.
mail.com mail.com's reliability is a significant concern for its users. Many report the app crashing constantly, emails taking a long time to load or not being received/sent at all, and frequent 'no internet connection' errors R64R75R85. There are also reports of accounts being hacked R61.
Price/Value tieR10R18R22R48
Yahoo Mail Yahoo Mail is a free service, but many users are upset about recent changes that introduce ads and charges. Users report being asked to pay to keep their email address, to delete old emails, or to remove ads R10R22R48. Some feel forced to pay $1.99 a month for increased storage space R18.
mail.com mail.com is free to download, and some users appreciate that it's a free service . However, there are mentions of a Premium service, which some users enjoy without issues . A user who stopped paying for Premium was turned over to collections, indicating a problematic business model around paid tiers . Some users feel that the service's issues, like unwanted emails, are due to the company wanting them to pay .
Support tieR21R24R61R73
Yahoo Mail Yahoo Mail users report a significant lack of support options. There is no 'help' option, no operators to chat with, and no clear way to contact Yahoo about app problems like freezing R21R24.
mail.com mail.com also receives strong criticism for its lack of customer support. Users report no phone number, no email, and an inability to reach anyone to discuss issues R61R73.
Pick Yahoo Mail if

Pick Yahoo Mail if you are a long-time user accustomed to its interface and features, and value its perceived security and consistent performance despite recent frustrations with ads and updates .

Pick mail.com if

Pick mail.com if you are looking for a simple, free email service with custom domain options and are willing to overlook frequent performance issues and a lack of customer support .

Evidence note: Both apps have a mix of positive and negative recent reviews, but the volume of negative reviews for mail.com regarding core functionality (sending/receiving emails, app stability) is higher and more critical than for Yahoo Mail. Yahoo Mail's negative reviews often center on recent changes and ads, rather than fundamental service failure.

Frequently asked

Does Yahoo Mail charge for its service?
Yahoo Mail is primarily a free service, but recent changes have introduced charges for certain features, such as keeping an email address, deleting old emails, or increasing storage space, with some users reporting a $1.99 monthly fee for more space R10R18R22R48.
Are there many ads in Yahoo Mail?
Yes, many Yahoo Mail users complain about an excessive number of ads in their inbox and within the app, which are difficult to delete and sometimes appear when trying to perform other actions like deleting emails R1R12R19R40.
Does mail.com have good customer support?
No, mail.com users frequently report a complete lack of customer support, with no phone number or email available to contact for assistance with issues like account hacking or order inquiries R61R73.
Do mail.com emails send and receive reliably?
Many mail.com users experience significant reliability issues with sending and receiving emails, reporting that messages do not go through, take a long time to deliver, or that the app frequently shows 'no internet connection' even when connected R64R75R85R103.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Yahoo Mail 3/5 · US Seeing Improvements: I can access files of sorted mail. I can check spam and delete box for errors. Can access All various inboxes through the app. Only sad part- When I send an email on my phone and I have everything organized in a very professional layout, when I hit ‘send’ the layout is completely altered; the font is all squished together. So, if you want to send a professional email, you ca
  2. [R5] Yahoo Mail 5/5 · US Better now: They upgraded ..kinda addicted to deleting the clutter because of how they made it easier now to…
  3. [R6] Yahoo Mail 3/5 · US Too Many Changes, Not for the Better: The search is terrible. It will pull up everything under the sun except for the name or email you searched for. Or only pull up an email from a year ago even though there are others. Also they took away the option to select and open all emails from one address. So many updates and it’s not better. I’ve had this same email for two decades. It would be nice if i
  4. [R15] Yahoo Mail 3/5 · US Needs work: The attachments in my emails don’t show up in the app. It appears to give me an error every time.
  5. [R8] Yahoo Mail 5/5 · US Love this app: Easy to work with
  6. [R13] Yahoo Mail 1/5 · US Terrible: How can anyone see what is happening in the app? Where did the lines go to separate each email? It’s a jumble on my screen and I can’t find anything anymore. I have to delete this app and forward my email to Gmail. Yahoo, you messed up! Highly disappointed.
  7. [R14] Yahoo Mail 4/5 · US Long time user: I love my yahoo email account that I’ve had for 22 years. I like the improvements over time, except for an issue this past year. With mobile app, deleting emails can only be done up to 19 emails at a time. Otherwise it freezes and I have to select the emails to be deleted all over again.
  8. [R23] Yahoo Mail 5/5 · US Wow: I've been a long time customer. Love the new version. Easy to use and always safe. Thank you 😊 🙏🏽
  9. [R18] Yahoo Mail 3/5 · US Emails keep bouncing back undeliverable: Some emails continue to bounce back undeliverable even when I am replying. I had a friend get upset that thinks I ignored an employment reference response reply I could not get to go through. I’ve had my email address for over 30yrs naturally it became full when Yahoo limited the space. I have to now pay $1.99 a month for this email address. It feels like a
  10. [R21] Yahoo Mail 3/5 · US Stop: Stop with the streak. Stop what you’re doing. This morning, while in my inbox, I was trying to read email and I couldn’t open any of my mail. This was after I received a message pertaining to a streak. Please stop. Also there is no “ help” option. No operators to chat with… nothing to help you. I can’t even open my mail. 😡
  11. [R24] Yahoo Mail 3/5 · GB Streaks.: Streaks, when app tells you that you have completed your daily streak the app freezes , only way to unfreeze is to re boot phone. Tried to find a way to contact yahoo about it without success not any good if you get problems with the app!!!
  12. [R25] Yahoo Mail 1/5 · US Synching problems: I’ve had yahoo for many years. Now I’m having synching problems. Getting the red triangle on 2 of 3 accounts and an endless loop I can’t get rid of. I can’t reset my password because of the endless loop. I’m so frustrated that I’m ready to dump Yahoo Mail altogether
  13. [R10] Yahoo Mail 1/5 · US Charges for email: I gave a 1 star because of the twcemt money grab to keep my email address
  14. [R22] Yahoo Mail 1/5 · US Not Happy I can’t delete the Ads: I’ve had this email for years and now you want to pay
  15. [R48] Yahoo Mail 1/5 · US Re: App fee: The mail app stop letting me delete old emails. Every time I try to delete it goes to an advertisement to pay for an upgrade.
  16. [R61] mail.com 1/5 · US Terrible latley: When I first started using the service four years ago, if not longer, it was reliable. Now it is consistently getting hacked and I can’t even currently login due to an error message. There is no customer support on this no phone number no email nothing. Find a different provider so you don’t get screwed like I am now having to find a new email provider for my business after four y
  17. [R73] mail.com 1/5 · US Customer service: Could not reach anyone at your end to discuss my Oder. Still know nothing.
  18. [R1] Yahoo Mail 1/5 · US Too many yahoo notices: Stop emailing yahoo stories every minute
  19. [R12] Yahoo Mail 3/5 · US Not real happy with it: I don’t like the in box with all with all those ads
  20. [R19] Yahoo Mail 2/5 · US Simple: Don’t understand why you just can’t leave things simple. Leave out the adds. And other mess.
  21. [R40] Yahoo Mail 1/5 · US Ads!!!!: Way too many ads and cannot delete. It’s a joke
  22. [R64] mail.com 1/5 · US No internet connection: I really don’t know what’s happening to this app for the past one week now I’m trying to send messages and receive messages but they are telling me no internet connection for the past one week now and someone sent me a message and I can’t even read the message I really don’t know what’s wrong with your app, please I would like you guys to fix or work on that issue please
  23. [R75] mail.com 3/5 · US Takes forever to load emails: Like the app, but it takes forever to load emails. There have been times I don’t see something until the next day. Please fix. Had to get a new email with another email provider due to this. Also, for the website can thru change it to where you can view more than 50 emails at a time? My email box gets full and it takes so long to delete anything thus way and the websi
  24. [R85] mail.com 1/5 · US trouble: what's going on for the last two hours have not been able to receive or send me email neither from Apple mail nor mail.com
  25. [R103] mail.com 1/5 · US Very bad news junk: This app its very bad junk :( you send email doesn’t go through. It says it send it. Customer never received it. It says delivered customer never received it :( can take a half day customer to receive email. :( It’s interrupting your business. :( Special when you’re paying for this junk and worthless useless email:((

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store