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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Centra Mobile vs MyLebara

Centra Mobile 4.9★ · Free to download 65
Winner Centra Mobile
MyLebara 4.6★ · Free to download 40

Centra Mobile is the better choice for banking needs due to its generally reliable core banking features and strong customer service, despite recent app stability issues, while MyLebara struggles with fundamental app functionality and inconsistent network service.

Full reviews: Centra Mobile · MyLebara

Centra Mobile, a banking app, offers convenient features like bill pay and fund transfers, though recent updates have introduced stability and login issues. MyLebara, a mobile network app, faces significant problems with app functionality, login, and inconsistent network service, despite some users praising its international calling and roaming features.

Head to head

Features edge: Centra MobileR5R10R11R12
Centra Mobile Centra Mobile users appreciate features like easy access to accounts, fund transfers, bill pay, and mobile check deposits R5R11. However, some users report issues with Zelle not working R10R14R16 and an inability to view or pay loan principal from outside sources R12. The app also lacks widgets for quick glances and has difficulties with landscape mode and printing statements on iPads .
MyLebara MyLebara offers international calling and roaming , but users are frustrated by the inability to view Pay As You Go credit balance in the app R66, difficulties sending SMS texts for contests or MMS photos , and the unavailability of all monthly plans within the app . Some users also report issues with data usage and top-ups not working as expected .
Ease of Use edge: Centra MobileR3R5R11R12
Centra Mobile Many Centra Mobile users find the app easy to navigate and user-friendly R5R11. However, some recent updates have made the interface less intuitive R12 and require users to click "view all" frequently to see transactions R3. There are also complaints about excessive security prompts and codes for basic access .
MyLebara MyLebara users frequently report difficulties logging in, with issues like the app not recognizing credentials , not allowing password pasting from managers R78R87R90R93, and requiring an existing Lebara number to activate a SIM . Users also find the process of buying packages and understanding top-up options confusing .
Reliability tieR18R20R24R26
Centra Mobile Centra Mobile users report significant reliability issues, particularly after recent updates, including constant crashing and freezing R18R24, inability to log in R20R26R30, and persistent "intermittent connection issues" . Some core functions like viewing all account history are also broken .
MyLebara MyLebara suffers from severe reliability problems, with the app crashing on launch , not opening the camera for ID scans , and failing to link accounts or recognize verification codes . Users also experience network instability , data not working , and issues with auto-renew activating without consent .
Price/Value edge: Centra MobileR13R21R33R70
Centra Mobile Centra Mobile is a banking app, and users generally praise the overall value and service of Centra Credit Union, citing honest and caring people, integrity, and accurate account information R13R21R33. There are no direct complaints about the app's cost, as it's free to download and part of banking services.
MyLebara MyLebara users have mixed opinions on value. While some praise good prices and EU roaming , others find the service too expensive and feel they don't get the promised service duration or data for their money R70. There are also complaints about being charged twice for payments and top-ups expiring quickly .
Support edge: Centra MobileR11R13R17R21
Centra Mobile Centra Mobile users consistently highlight excellent customer service from Centra Credit Union employees, describing them as friendly, helpful, professional, and responsive R11R13R17R21. However, one user reported an IT ticket for login issues went unanswered for over a week .
MyLebara MyLebara users report significant difficulties contacting customer service, with one user calling it a "SCAM" due to impossibility of contact . Another user was on hold for an hour and felt misled by the information provided . While one user praised a patient and polite customer service representative , others wished for free phone support with English-fluent operators for travelers and noted no 24-hour phone support .
Pick Centra Mobile if

You are a Centra Credit Union member looking for a mobile banking solution that, despite recent technical glitches, generally provides convenient access to accounts, transfers, and bill pay, and you value strong in-person customer service R5R11R13R17.

Pick MyLebara if

You primarily need a mobile network for international calls and EU roaming, and are willing to tolerate significant app functionality issues and potentially inconsistent network service .

Evidence note: Both apps have a high number of 1-star reviews, indicating significant user frustration, especially with recent updates. Centra Mobile's negative reviews often focus on app stability and login post-update, while MyLebara's negatives are broader, encompassing core app functionality, network reliability, and customer service access. MyLebara's reviews also show a free-vs-paid asymmetry, where some negative experiences stem from issues with paid data plans and top-ups, indicating friction for paying users.

Frequently asked

Does Centra Mobile support Zelle?
While Centra Mobile aims to support Zelle, multiple users report that the feature frequently does not work, kicks them out, or takes them to a login page when trying to enter an amount R10R14R16.
Can I view my Pay As You Go credit balance in the MyLebara app?
No, MyLebara app users with an active plan cannot view their Pay As You Go credit balance directly in the app, despite a dedicated section for it; customers must call 5588 to check their balance R66.
Are there login issues with Centra Mobile?
Yes, many Centra Mobile users report frequent login issues, including being locked out with error codes, credentials being deemed wrong after updates, constant freezing on the home screen, and persistent "intermittent connection issues" R6R20R26R30.
Does MyLebara allow pasting passwords into the login fields?
No, several MyLebara users report that the app's password input field does not bring up the paste option, making it difficult to log in for those who use password managers and complex passwords R78R87R90R93.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Centra Mobile 5/5 · US My greatest Application on my phone: I love the ease and convenience of my Centra application. It saves time and trips to the bank!! I love it!!
  2. [R10] Centra Mobile 1/5 · US Frustrated: Zelle never works and it kicks me out constantly
  3. [R11] Centra Mobile 5/5 · US Love Centra bank!!: I have easy access to my bank account no matter where I’m at. I can move money around whenever needed. These app is easy to use. I can also pay my bills and everyone at the bank when I have to go is very friendly.
  4. [R12] Centra Mobile 1/5 · US Not at all intuitive: You’re mobile app hasn’t helped me at all. It’s not possible to see anything about my loan nor am o able to make a payment.
  5. [R3] Centra Mobile 3/5 · US Update interface please: App works well, but for both this and the web version would prefer to see more transactions immediately and not have to click on “view all” almost every time I use the app to see more transactions. Especially the online web version which also limits the initial view to only a small part of the screen.
  6. [R18] Centra Mobile 2/5 · US If it ain’t broke, don’t fix it…: They’ve recently did a complete overhaul of the app to make it look more sleek and modern. That’s fine and I think it looks really nice. The issue is that the app is junk now. It crashes constantly and freezes up on you if you try to move within it too quickly. A simple task that would take seconds before is now a several minute ordeal after having to refresh and
  7. [R20] Centra Mobile 1/5 · US Won’t recover account: Just says unexpected error any time I try to recover my account and log in
  8. [R24] Centra Mobile 2/5 · US The new app freezes a lot: I was looking forward to the new update/app coming out. The old one was great, but I knew the layout could definitely look a lot better. I love the layout of the new app so much more, but now, I can hardly ever get the app to properly work for me. I have to close the app a great amount of times before I can even get it to let me view my account balances and transactions
  9. [R26] Centra Mobile 1/5 · US New Update: I have used the centra app for quite some time and they came out with a new online banking update today. I went to sign in and it is saying that my credentials are wrong.
  10. [R13] Centra Mobile 5/5 · US I choose centra: I have been a member of Centra Credit Union for 14 years. I came to centra when one of the major banks became so unsatisfactory in service. I needed honest, truthful, caring people who would treat me like family and treat my money like it matters. They provide all services you will ever need and do it with integrity!! THANK YOU Julia, Elizabeth, Rusty, Brittany, Maria for making m
  11. [R21] Centra Mobile 5/5 · US Accuracy: I truly appreciate my credit union because my account information is always accurate, which gives me peace of mind and keeps me from having to second-guess my balance. The staff in Shelbyville is consistently professional, friendly, and helpful. Overall, it’s a great credit union and I highly recommend banking here.
  12. [R33] Centra Mobile 5/5 · US Edinburgh Indiana Centra: best bank in my opinion, business with other banks and countless mistakes and errors, NOT WITH CENTRA CREDIT UNION, been with them for two years maybe more an it’s been the best experience, outstanding customer service no mistakes an errors. Thank you
  13. [R70] MyLebara 2/5 · US Service Duration: I pay for a 30 day plan but have never gotten thirty days worth of service.
  14. [R17] Centra Mobile 5/5 · US Service: The service is outstanding and the employees are always helpful.
  15. [R14] Centra Mobile 2/5 · US Zelle Still Needs Fix: The app works great till you have to use Zelle. It takes you to the log in page once you try to enter money amount.
  16. [R16] Centra Mobile 2/5 · US Pop ups: Needs an update or something. I get a pop up to another screen when I enter an amount to send through zelle and it’s really annoying not being able to zelle.
  17. [R66] MyLebara 3/5 · GB Missing Basic Feauture in 2026: Dear Lebara Team, good app overall but it’s a bit disappointing that in 2026, Lebara app users with an active plan still cannot view their Pay As You Go credit balance directly in the app, even though there is a dedicated section for it. Instead, customers have to call 5588 to check their balance. Please consider implementing this feature. Being able to see PAYG cr
  18. [R6] Centra Mobile 1/5 · US NOT Happy So Far 👎🏻😡: So far Centra has locked me out of any transactions whatsoever with error codes and security emails, how is the ACTUAL CFCU MEMBER supposed to use your services when I am not allowed 🚫 to use my own account bank card or even make a payment within the App??? And, why is the Centra App not listed within my Settings to control, this is a security and privacy concern if there is
  19. [R30] Centra Mobile 1/5 · US So broken.: It never has connection to its servers or whatever so i can never log in to even just check my balances. Doesn’t matter what wifi or data i’m on, it’s definitely this app’s problem. I hate it because I don’t always have my computer with me but this app is totally useless
  20. [R78] MyLebara 3/5 · GB Can’t insert password: For some reason the password input doesn’t bring up the paste option. I have a very complicated password so I’m not able to log in. Why is the app not compatible with the basic iPhone password app?
  21. [R87] MyLebara 3/5 · GB Lost password manager compatibility?: This version on iPhone is 26 v26.3 no longer works with my password manager. Nothing can be pasted into the login screen fields. Looks like a bug?
  22. [R90] MyLebara 3/5 · GB Log on: I love lebara and have moved my whole family onto them but the app is a pain to log into. Why is it so awkward? No Face ID log-in and it won’t let me paste my password from my password manager - it’s easier to log into my banking apps!
  23. [R93] MyLebara 3/5 · GB Nice enough but: Works well, but only once you can access it. If you use a password manager and complex password it won’t allow you to auto or even paste in your password

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store