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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Addition Financial Mobile vs Fifth Third

Addition Financial Mobile 4.8★ · Free to download 45
Winner Fifth Third
Fifth Third 4.8★ · Free to download 60

Fifth Third is generally preferred for its more consistent functionality and broader feature set, despite recent login issues, while Addition Financial Mobile struggles with basic features and customer service.

Full reviews: Addition Financial Mobile · Fifth Third

Fifth Third's app offers a more comprehensive and generally reliable banking experience, though recent updates have caused login and payment issues for some users. Addition Financial Mobile, while praised for its ease of navigation by some, is plagued by significant problems with mobile deposits, login stability, and poor customer support.

Head to head

Features edge: Fifth ThirdR6R15R19R25
Addition Financial Mobile Addition Financial Mobile users report missing critical features like Zelle integration and card management, and some experience issues with mobile check deposit functionality R15R19R25R30. Some users also desire a ledger format for checking and the ability to pay loan principal directly R6. However, some users appreciate the Apple Watch access and quick balance check feature .
Fifth Third Fifth Third offers Zelle, but some users complain about a low daily auto limit of $250 . Users also report difficulty paying mortgages and finding credit card due dates or payment confirmations . Some users desire a running daily balance , and note that transfers between accounts are not possible after midnight .
Ease of Use edge: Fifth ThirdR5R8R9R24
Addition Financial Mobile Addition Financial Mobile receives mixed reviews for ease of use. Some users find it easy to navigate and clear R5R8, while others describe it as basic, slow, and having a learning curve R9. Many users are frustrated by the lack of Face ID or fingerprint login, requiring them to enter information repeatedly R24.
Fifth Third Fifth Third users generally find the app easy to use and navigate . However, some recent updates have made specific tasks, like paying mortgages, more complicated .
Reliability edge: Fifth ThirdR3R7R19R21
Addition Financial Mobile Addition Financial Mobile has significant reliability issues. Users report being unable to log in, getting stuck on verification, or experiencing app crashes R7R31R33R34. Mobile deposit functionality is also frequently reported as broken or nonexistent R3R19R21. Users also note slow performance and incorrect balance displays R22.
Fifth Third Fifth Third also faces recent reliability challenges, with many users unable to log in after updates . Some users report issues with the card tracker not loading . However, the app is generally described as secure and catches suspicious activity quickly .
Price/Value tieR1R12R22R64
Addition Financial Mobile Addition Financial Mobile users express frustration with holds on gas transactions and funds not being applied correctly, leading to covered charges despite having funds R1R12. Some users also report issues with account balances being behind, leading to overdrafts R22.
Fifth Third Fifth Third users complain about high fees, including a $13 charge for immediate check funds, overdraft fees, and a $30 charge for expedited debit card delivery R64R66R88R116. Some also report issues with account updates on weekends leading to unexpected overdrafts .
Support tieR4R7R11R12
Addition Financial Mobile Addition Financial Mobile receives overwhelmingly negative feedback regarding customer service. Users report being unable to reach anyone, full mailboxes, long wait times, and unhelpful or incompetent staff R4R7R12. Some positive comments mention specific branch staff R11.
Fifth Third Fifth Third also has significant customer service complaints, with users reporting unhelpful support personnel, rushed calls, and difficulty resolving issues . However, some users praise the customer service and professionalism .
Pick Addition Financial Mobile if

Pick Addition Financial Mobile if you prioritize a potentially simpler interface and access to your account on an Apple Watch, and are willing to overlook significant reliability and customer service issues R5R8.

Pick Fifth Third if

Pick Fifth Third if you need a banking app with generally good ease of use and a broader set of features like Zelle, and are willing to navigate occasional login issues and some specific payment complexities .

Evidence note: Both apps have a significant number of recent negative reviews related to login issues and app updates, which skews their current perception compared to their lifetime ratings. Addition Financial Mobile has fewer reviews overall, making some evidence less comprehensive.

Frequently asked

Does Addition Financial Mobile support Zelle?
No, Addition Financial Mobile does not currently support Zelle, which is a common complaint among users R15R25R30R56.
Are there login issues with Addition Financial Mobile?
Yes, many Addition Financial Mobile users report frequent login issues, including being unable to log in, getting stuck on verification, or the app crashing R7R31R33R34.
Does Fifth Third have issues with mobile check deposits?
Fifth Third users report that mobile deposits are not available soon enough, with some expressing frustration over delayed funds R90.
What are the common complaints about Fifth Third's fees?
Common complaints about Fifth Third's fees include a $13 charge for immediate check funds, overdraft fees, and a $30 charge for expedited debit card delivery R64R66R88R116.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] Addition Financial Mobile 3/5 · US Change please: It would be helpful to look at checking in a ledger format.
  2. [R15] Addition Financial Mobile 3/5 · US zelle: add zelle
  3. [R19] Addition Financial Mobile 1/5 · US Mobile check deposit option is nonexistent: Where on earth is the option to deposit a check???? It used to be on the old version of the app years ago but now it is literally gone. Nonexistent. This is stupid.
  4. [R25] Addition Financial Mobile 2/5 · US Transferences: Cuando me afilié a esta cuenta me hicieron creer que podia realizar transferences por Zelle, luego de la primera transferencia, no pude usar más esta aplicacion
  5. [R5] Addition Financial Mobile 5/5 · US Clear: It’s a very well created app. Easy to navigate.
  6. [R8] Addition Financial Mobile 5/5 · US Online: Very convenient
  7. [R9] Addition Financial Mobile 3/5 · US Not too bad. Gets the job done: There’s not much to say. Not much to it really. Really basic. But get the job done.
  8. [R24] Addition Financial Mobile 3/5 · US Confirmation: The app isn’t bad, it’s easy to use. But it’s annoying to constantly be asked for confirmation of my identity. Always requesting to send me a text to make sure it’s me.
  9. [R3] Addition Financial Mobile 3/5 · US Basic hut functional: As of may 2026 the mobile deposit doesnt open the camera. Can deposit a physical check
  10. [R7] Addition Financial Mobile 1/5 · US Absolute trash: I can’t access my account after the merger. When I try to click on the help option the app closes and I have to start my registration over from the beginning. I attempted to call them and all the options go to mailboxes that are full. I’ll be changing credit unions within the month.
  11. [R21] Addition Financial Mobile 3/5 · US Missing Check Deposit Function?: If this happens to you, verify that you have an active debit card tied to your account. If you don’t use a debit card (like me) your card will expire without a new card being mailed to you. You will have to go to a branch to get a new active card.
  12. [R1] Addition Financial Mobile 1/5 · US Horrible I’m about to change banks because of it: This is the only bank I have seen that hold over 400 dollars when u get gas will not be continuing my membership
  13. [R12] Addition Financial Mobile 3/5 · US Covering charges when I have funds: Earlier this week I had a charge of $50 for Orlando health debt and had enough funds to help cover from my savings and your bank didn’t pay it, I wish you were consistent and communicate via my email. I also do not care for all the wasting of time when I call your branch , listening to so many options, you need more people to answer phones and questions it’s ru
  14. [R22] Addition Financial Mobile 1/5 · US Absolute trash. Watch your balances.: The balance option is always super behind. I paid a bill 4 days ago. On like a Thursday. It’s supposed to post and pull the balance I’m telling you what you have left available before the amount actually pulled out. For the past two months now, and my account will say X balance available. Then the following week magically it seems to almost like double pull, l
  15. [R64] Fifth Third 1/5 · US Cash check: $13 to have funds immediately available is obscene.
  16. [R4] Addition Financial Mobile 1/5 · US Trash: The system has transitioned from Envision to this and to say it’s horrible is an understatement. No one to talk to in customer service. This is absolute trash.
  17. [R11] Addition Financial Mobile 5/5 · US Great service: Harley at the Killearn branch is so professional and friendly to work with. Keep up the great work!
  18. [R30] Addition Financial Mobile 3/5 · US Banking Member: App is stable, lacks a more modern design. They need to partner with Zelle! As this is becoming the standard for majority of banks. McCoy Federal credit union has already adopted Zelle.
  19. [R56] Addition Financial Mobile 5/5 · US Good app: Get Zelle!!
  20. [R31] Addition Financial Mobile 2/5 · US Do not get this app: Keeps logging me out, I have to call the branches to open my accounts back up they make you change your password 5-6 times just for it not to work then say you have to speak to a specialist,
  21. [R33] Addition Financial Mobile 3/5 · US Improved but buggy: While as of the most recent update, the interface and features of the app have been greatly improved, it has caused signins to be extremely slow and unreliable. On multiple occasions have I waited at the spinning “wait” icon only to be rewarded with “an error occurred” pop up. This has continuously happened over the past few months irrespective of internet connection type, time
  22. [R34] Addition Financial Mobile 1/5 · US Customer: This is poor at best won’t oper I was in another state it wouldn’t open said I was in wrong state , won’t open again today how pathetic
  23. [R90] Fifth Third 1/5 · US Not soon enough: My mobile deposit isn’t available soon enough
  24. [R66] Fifth Third 3/5 · US Overdraft: Every time I turn around if I don't have no money in my account, y'all take money on my account. I don't like that.
  25. [R88] Fifth Third 2/5 · US Fees: The fees are ridiculous!!
  26. [R116] Fifth Third 1/5 · US Debit card: I had ordered a debit card to be sent to my second address. They sent it twice to my other address. Finally the third time the representative told me he would order it to be sent expedited due to so many issues getting it to the correct address. He never mentioned that they would charge me $30 to send it expedited. When I called about it and explained that I never asked for expedited a

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store