Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Veridian Mobile Banking vs Truist Mobile

Veridian Mobile Banking 4.9★ · Free to download 60
Winner Truist Mobile
Truist Mobile 4.8★ · Free to download 85

Truist Mobile generally offers a more reliable and consistently easy-to-use experience, while Veridian Mobile Banking struggles with frequent performance issues despite having a loyal user base.

Full reviews: Veridian Mobile Banking · Truist Mobile

Veridian Mobile Banking is praised for its user-friendly interface and comprehensive features, but many recent reviews highlight significant issues with app freezing, slow loading times, and functionality failures. Truist Mobile, on the other hand, consistently receives high marks for its ease of use, reliability, and convenient features like mobile deposits and transfers, though some users report customer service challenges and specific feature limitations.

Head to head

Ease of Use edge: Truist MobileR4R8R11R15
Veridian Mobile Banking Veridian Mobile Banking is frequently described as easy to use, with an intuitive and friendly interface, making it accessible even for older users R4R8R11. However, some users find it not user-friendly, especially after recent updates that changed navigation R15.
Truist Mobile Truist Mobile is widely praised for being very easy to use, intuitive, and user-friendly, with many users, including those who are not tech-savvy or are older adults, finding it simple to navigate .
Reliability and Performance edge: Truist MobileR3R6R7R10
Veridian Mobile Banking Veridian Mobile Banking suffers from significant reliability and performance issues, with users reporting frequent freezing, slow loading times, random logouts, launch failures, and authentication errors R3R6R7R13. Specific features like transfers and bill pay lists have also been reported as broken or disappearing R3R10R17.
Truist Mobile Truist Mobile is generally considered dependable and reliable, with users praising its consistent performance for tasks like mobile deposits and transfers . However, some users have experienced issues with updates not loading or specific features like setting a default account not being available .
Features and Functionality edge: Truist MobileR3R10R15R17
Veridian Mobile Banking Veridian Mobile Banking offers essential banking features like tracking transactions, moving money between accounts, and mobile check deposits . However, users report problems with specific functions, such as transfers freezing, external account linking issues, and bill payee lists vanishing R3R10R15R17. Some users also desire better integration with credit card reward programs .
Truist Mobile Truist Mobile provides a comprehensive set of features, including easy check deposits, fund transfers, Zelle, and bill payments R87R88. Users appreciate the convenience of these features, which reduce the need to visit a physical branch . Some users wish for the ability to set a default account or receive overdraft alerts .
Customer Service and Support tieR1R2R5R8
Veridian Mobile Banking Veridian is praised for its excellent customer service, with friendly, professional, and helpful staff at branches R2R5R8. However, one user reported a significant error with a check being sent to an old address, causing a long wait for resolution R1.
Truist Mobile Truist receives positive feedback for great service, efficiency, and courteous interactions . However, some users report extremely long wait times when trying to reach customer service by phone, with calls going unanswered or being hung up on . There are also issues for overseas customers trying to get wire pins .
Pick Veridian Mobile Banking if

Pick Veridian Mobile Banking if you value a credit union with a strong reputation for in-person customer service and a generally intuitive app interface, and are willing to tolerate occasional app performance issues R2R8.

Pick Truist Mobile if

Pick Truist Mobile if you prioritize a highly reliable and consistently easy-to-use mobile banking experience for everyday tasks like deposits, transfers, and bill payments, and are less concerned about potential phone customer service wait times .

Evidence note: Veridian Mobile Banking has a significant number of recent negative reviews highlighting app performance issues, which contrasts with its higher lifetime rating. Truist Mobile has a much larger volume of reviews, with a strong positive skew for app usability and reliability, despite some specific complaints about customer service and certain features.

Frequently asked

Does Veridian Mobile Banking have performance issues?
Yes, many recent reviews indicate that Veridian Mobile Banking frequently experiences issues such as freezing, slow loading times, random logouts, and failures to load account information or complete transfers R3R6R7R13.
Is Truist Mobile easy to use for older adults?
Yes, Truist Mobile is frequently praised by older adults for its ease of use, intuitive navigation, and simple interface, making it convenient for managing finances R83R116R117R119.
Are there any known issues with bill pay on Veridian Mobile Banking?
Yes, some users have reported issues with the bill pay feature on Veridian Mobile Banking, including the payee list disappearing after updates R10.
Does Truist Mobile offer Zelle?
Yes, Truist Mobile integrates Zelle for easy and verified payments, which users find to be a wonderful and very easy-to-use feature R87R88R113.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] Veridian Mobile Banking 1/5 · US Review: Great app easy to use
  2. [R8] Veridian Mobile Banking 5/5 · US Warm & Trusting !!: So welcoming when you walk in you’re greeted with smiles right away and helping hands immediately after one of the things I really like is the online banking app, makes things so convenient for me 🫶🏼
  3. [R11] Veridian Mobile Banking 5/5 · US The mobile app: The app is quick and the user interface is very friendly.
  4. [R15] Veridian Mobile Banking 1/5 · US Veridian app: This app is not user friendly. I have added an external account 4 times to be able to make payments directly from my bank. Every time I try to pay my loan it doesn’t have my account on there. Very frustrating
  5. [R3] Veridian Mobile Banking 3/5 · US Usually a great app: For the last 3 days, the “transfers” portion of the app has been broken. The page won’t load, leaving me unable to move money between accounts, which is the main reason I have the app. Please fix.
  6. [R6] Veridian Mobile Banking 3/5 · US Freeze: The app always freez. Is a very frustrating when you can’t access the account .
  7. [R7] Veridian Mobile Banking 1/5 · US The Worst Banking App Ever: Will randomly log you out, takes FOREVER to load even with a strong internet connection, and constantly has launch failures and “authentication errors.” This app is so bad it has driven me to switch banks. Absolutely ridiculous service.
  8. [R10] Veridian Mobile Banking 1/5 · US Payee list has disappeared: Not sure what latest update accomplished but my bill pay list of payees from last several yrs has vanished & instructs me in how to get started adding payees, not easy to do when you’re wintering in AZ and all your acct info is in IA
  9. [R17] Veridian Mobile Banking 1/5 · US The app keeps freezing during transfers: This app is fantastic and generally my lifeline. However in the last couple months the app has become laggy and freezes during a fund transfer. The only way to fix it is to crash the app and start over. I figured this would be fixed but it’s been almost 2 months and it has not. I have tried deleting and reinstalling the app and still it keeps crashing/freez
  10. [R1] Veridian Mobile Banking 1/5 · US Terrible: You sent my check for over $2000 to an address that I have not lived at for 6 years while I’ve had two loans with you at my current address. It’s a huge error and now you are saying I have to wait 90 days because you made a grave error with my money!!
  11. [R2] Veridian Mobile Banking 5/5 · US Lifetime of banking: I’ve been with Veridian since I was 13. Why go anywhere else? They have everything you need! Complete and solid service with a smile. Friendly people at every branch!!
  12. [R5] Veridian Mobile Banking 5/5 · US Great: Brandon was fantastic
  13. [R13] Veridian Mobile Banking 1/5 · US 10 year member: genuinely this app is so terrible, veridian and green state both just have terrible apps compared to my other banks / CU - When things actually load its a great experience but getting your account info or anything for that matter to load is impossible - i have 1 gig fiber internet and it doesnt help a bit
  14. [R83] Truist Mobile 5/5 · US Review: The app.. is very easy for me to use..Since I’m not that great at using my phone or lab top.
  15. [R116] Truist Mobile 5/5 · US Easy peasy: Very easy site. At 83 years old, I find it very convenient and helpful 😄
  16. [R117] Truist Mobile 5/5 · US Easy to use: As an older adult, I find the online system very easy to use!
  17. [R119] Truist Mobile 5/5 · US Use of App: I love the App, it is very user friendly, as an elderly person, I have found it easy to find and do what I need to do.
  18. [R87] Truist Mobile 5/5 · US Added Protection & Easy to use: Zelle is wonderful, it checks and verify payments are made to the correct person. Very easy to use.
  19. [R88] Truist Mobile 5/5 · US Zelle: Excellent
  20. [R113] Truist Mobile 4/5 · US Easy to use: I like the Truist Mobile App, it’s easy to use, pay bills, make transfers and Zelle’s, check balances and see activity.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store