Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Amazon Prime Video vs Netflix

Amazon Prime Video 4.8★ · Free + IAP 65
Winner Netflix
Netflix 4.7★ · Free + IAP 70

Netflix has a slight edge due to fewer complaints about ads and better app functionality, despite both services facing criticism for content availability and pricing.

Full reviews: Amazon Prime Video · Netflix

Amazon Prime Video is criticized for excessive ads, app bugs, and content requiring additional payment, while Netflix users complain about rising prices, content removal, and travel restrictions. Netflix generally offers a smoother experience with fewer ad interruptions in its paid tiers.

Head to head

Ads and Pricing edge: NetflixR1R3R4R7
Amazon Prime Video Amazon Prime Video users are highly frustrated with the excessive number and length of ads, especially when skipping or rewinding, feeling forced to upgrade to premium to avoid them R1R3R4R7. Many also complain that a significant amount of content, including kids' movies and popular shows, requires additional payment even with a Prime subscription or free trial R9R12R21R30.
Netflix Netflix users also express frustration with ads, particularly in lower-priced tiers, and feel that paying for a subscription should mean no ads R72. However, the primary pricing complaints for Netflix revolve around the overall high cost, increasing prices, and the perception of less valuable content for the money R64R70R72.
Content Library and Discovery tieR2R5R14R19
Amazon Prime Video Amazon Prime Video is praised for having a wide selection of shows, including specific popular titles, YouTube channels, and nostalgic content R2R5R14. However, users are frustrated by the difficulty in finding content included with their subscription versus content requiring extra payment R21R30. The search function, particularly the new 'AI search,' is criticized as unhelpful and unusable R19.
Netflix Netflix is appreciated for its vast number of shows and movies, including specific popular series . However, many users lament the removal of favorite shows and movies and feel there's less new, exciting content being added R84. The recommendation algorithm is also criticized for not understanding user preferences .
App Functionality and Reliability edge: NetflixR13R15R16R20
Amazon Prime Video Amazon Prime Video users report numerous app bugs, including issues with 'continue watching' not updating across profiles or devices, or being hard to find R13R15. Other complaints include frequent app crashes , audio drops , subtitle bugs R20, and the lack of picture-in-picture or playback speed control (though some report playback speed was added) . The autoplay feature in Live TV is also disliked R16.
Netflix Netflix users report fewer widespread app functionality issues compared to Prime Video. Some users mention occasional login problems and issues with 'continue watching' moving around . There are also complaints about captions not matching dialogue and the absence of a 'Coming Soon' section .
User Experience and Policies edge: Amazon Prime VideoR3R8R11R38
Amazon Prime Video Amazon Prime Video users appreciate the overall ease of use and interface when it works R11R38. However, the constant interruptions by ads, especially when navigating within an episode, significantly detract from the user experience R3R8.
Netflix Netflix users are highly critical of the 'household' rule and home network requirements, which make the app difficult or impossible to use while traveling, even for paying subscribers R67R85R94. The yearly download limit is also seen as a 'scam' . Some users dislike the forced games section and wish they could remove it .
Pick Amazon Prime Video if

You are already an Amazon Prime subscriber and value access to a broad content library, including some unique shows and YouTube channels, and are willing to tolerate ads or pay extra for ad-free viewing and premium content R2R5R11.

Pick Netflix if

You prioritize a generally smoother app experience with fewer ad interruptions (in higher tiers) and a vast library of original content, and are less concerned about content removals or the rising subscription cost R72.

Evidence note: Recent reviews for Amazon Prime Video are heavily skewed towards negative feedback regarding ads and app functionality, which may impact the overall perception despite a high lifetime rating. Netflix's recent reviews also show significant negativity around pricing and policy changes.

Frequently asked

Does Amazon Prime Video have ads?
Yes, Amazon Prime Video has an excessive amount of ads, even for paying subscribers, which play frequently, including when skipping or rewinding within an episode R1R3R4R7.
Is all content included with an Amazon Prime Video subscription?
No, many users report that a significant portion of content, including popular movies and kids' shows, requires additional payment or a separate subscription even if you have an Amazon Prime Video subscription or are on a free trial R9R12R21R30.
Why is Netflix so expensive?
Netflix users frequently complain that the service is too expensive, with prices increasing over time R64R70R72, and that the rising cost does not always correspond to a better selection of movies or new content R70R84.
Can I use Netflix while traveling?
Many Netflix users report a horrible user experience when traveling due to 'ill-considered home network requirements' and the 'household' rule, which often prevent them from using the app outside their primary residence R67R85R94.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Amazon Prime Video 2/5 · US Excessive Ads: Excessive amount of ads.
  2. [R3] Amazon Prime Video 3/5 · US Waaaay too many ads: It's a little ridiculous that when you're simply trying to remember where you left off in a show, skipping around causes ads to play pretty much every time you decide to move to a different point in the episode. I shouldn't have to watch an ad, remember that I'm a few minutes ahead in the show because of an error, and then when I move two minutes ahead be subject to even more
  3. [R4] Amazon Prime Video 1/5 · US Too much adds: They put so much adds in the app you’re pretty much forced to upgrade to premium services. 3 min long adds for a 30 mins episode. All of this is getting out of hand.
  4. [R7] Amazon Prime Video 1/5 · US Ads: Ads are dumb, Bezos is a money leaching degenerate
  5. [R2] Amazon Prime Video 5/5 · US Great app. I will never delete it.: So, it’s a great app because there is some YouTube channels!! Like, Shiloh and Bros Preston Plays Mr. Beast And, there are kids avatars available. And, there is MURDER DRONES!
  6. [R5] Amazon Prime Video 5/5 · US Amazing: Prime had all the shows I was looking for!!
  7. [R14] Amazon Prime Video 5/5 · US MURDER DRONES 4EVUR!!!: I CAN FINALLY WATCH MURDER DRONES!!! YAAAAAAY!!!
  8. [R19] Amazon Prime Video 1/5 · US AI search is trash: The forced AI slop search is horrible, it’s not helpful and doesn’t let me find the movie I want.
  9. [R13] Amazon Prime Video 2/5 · US App profiles continue watching wrong: When using the app, if I change between profiles, the continue watching continuously only reflects the first profile. So I have to search my shows every time I try using the app. I love watching prime and all the subscribed channels but something isn’t working properly via the app.
  10. [R15] Amazon Prime Video 3/5 · US Rewatching Series is Effortful: Especially using the iPhone app, but even the Roku app behaves similarly. Episodes get skipped due to previous position. If you finished an episode, loading goes to <1 min of complete, and a jump ahead shortcut obstructs the rewind bar. Running position (Season + Episode Number) does not update for app reentry. Suggest: a Start Over script that clears watch history
  11. [R16] Amazon Prime Video 1/5 · US Sucks: To the idiot who decided to add the feature where videos auto play under the live TV section, I hope you have diarrhea for the rest of your life. It seems like these developers add random updates in order to rage bait people because there is no way to turn it off, and I doubt someone asked for this feature.
  12. [R20] Amazon Prime Video 5/5 · US Subtitles bug is back: The subtitles bug via Chromecast is back. It no longer (again) accepts the IPhone caption settings
  13. [R8] Amazon Prime Video 4/5 · US Ads: I don’t mind prime with ads but I also shouldn’t have to rewatch an ad because i rewinded before the ad then have to watch the ad again. 3 times watching 1.5 min (5.5 min)
  14. [R11] Amazon Prime Video 5/5 · US Is alright: Honestly my easiest experience between other apps , feels like the good shows come a little slower but always gives unique stories, and there not robbing you with extra family fees, has the least amount of issues with the interface a prime example of how other platforms should behave.
  15. [R38] Amazon Prime Video 4/5 · US Great!: Great app! I use it on my laptop and my tv. On TV its of course much better, I just wish laptop versions didn’t have to deal with such a small window when selecting movies, and sometimes the full screen glitches out BUT, that might just be me. Great movies to watch and amazing actors, other than what I mentioned there are no other complaints!
  16. [R9] Amazon Prime Video 3/5 · US O-O: I really hate the fact that everybody has to pay to watch TV
  17. [R12] Amazon Prime Video 3/5 · US Makes no sense that you have to pay to watch kids movie: I gave you a extra star because you can watch YouTube videos without going on YouTube but there’s for some reason a scary show on it that you can watch on kids but yet you can’t watch a SpongeBob Christmas movie without adult and paying and you don’t need to pay for the scary show and the movie is for five and over I would recommend buying i
  18. [R21] Amazon Prime Video 3/5 · US Free Trial Still Requires Extra Payments: Overall great and so much content to chose from.. BUT disappointed me. I got the free trail but the movie I really want to watch is still asking to pay. I don’t like when they give me free trail and you can’t even watch everything 😥.
You need to know which of movie is subscribe and which one to buy.
  19. [R30] Amazon Prime Video 3/5 · US The Good, the Bad and the UGLY: Good: selection of things to watch or subscribe to. Bad: massive amount of watchable “only if you pay more” for content vs free with subscription content UGLY: bad app code, the continue watching is just wrong, app crashes all the time, horrible algorithm for recommending stuff you would watch…
  20. [R64] Netflix 1/5 · US Netflix sucks now: Way too expensive. Realized I haven’t used it like 6 months because there isn’t anything I want to watch! So 30 dollars a month down the drain. Netflix is a money hungry company that doesn’t offer anything good.
  21. [R70] Netflix 2/5 · US Too expensive: Too expensive and not even good or modern movies and shows. And after being a long term customer still the prices go up for us, not even a special deal for long term customers.
  22. [R72] Netflix 3/5 · US Netflix is just awesome but a bit overpriced.: Your already paying $8 per month just for Netflix, AND THEY STILL REQUIRE ADS AND YOU ARE RESTRICTED FROM SOME SHOWS!!! And if you want no ads and all of the shows, ITS $20 PER MONTH, the shows are good but they should really make it more affordible.
  23. [R84] Netflix 3/5 · US Shrinking amusement: There used to be no end to the amount of entertainment I could get out of this app. It seems like there's less and less to watch these days. I'm thinking of finally leaving.
  24. [R67] Netflix 1/5 · US Horrible user experience if you travel: I travel. A lot. The Ill-considered home network requirements mean I often can’t use the app. I understand that Netflix wants to combat password sharing, but I am NOT sharing and I can’t get what I pay for. Just use a passkey and stop this nonsense.
  25. [R85] Netflix 1/5 · US Household: Household rule is garbage.
  26. [R94] Netflix 1/5 · US No me funciona fuera de casa: No es justo que tenga que molestar a mi esposo cada vez que salgo que casa por un código porque según ellos mínimo es para una sola persona la cuenta. Esto es una mierda

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store