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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Invoice2go vs Invoice Maker ▸ Estimate App

Invoice2go 4.8★ · Free + IAP 65
Winner Invoice2go
Invoice Maker ▸ Estimate App 4.8★ · Free + IAP 55

Invoice2go is better for established small businesses needing robust features and payment processing, while Invoice Maker is a simpler, more affordable option for basic invoicing, though both face significant user complaints regarding billing and customer support.

Full reviews: Invoice2go · Invoice Maker ▸ Estimate App

Invoice2go offers comprehensive invoicing, estimating, and payment tracking, but users report serious issues with account deactivation, held funds, and poor customer support. Invoice Maker is praised for its ease of use and affordability, but also has numerous complaints about misleading subscriptions, unexpected charges, and unresponsive support.

Head to head

Features & Customization edge: Invoice2goR3R8R12R17
Invoice2go Invoice2go is praised for its ability to create estimates and invoices, save client and item details, add tax, and track payments and views R3R8R17. Users appreciate its customization options for invoices . However, some users desire more advanced features like attaching PDFs, multiple currencies, bulk downloads, and note-taking within customer profiles R12.
Invoice Maker ▸ Estimate App Invoice Maker is generally seen as simple and easy to use for creating estimates and invoices . Users like the ability to run multiple businesses . However, it lacks advanced customization, with users wanting more invoice themes and the ability to add their own logo . Some find it restrictive, limiting information fields , and one user noted it doesn't have a built-in database for repairs or products . A significant drawback is the inability to customize invoice due dates .
Ease of Use tieR3R5R6R8
Invoice2go Many users find Invoice2go easy to use for creating invoices and estimates R3R8R17. It's considered a magnificent tool for on-the-go or office use R5. However, some report glitches, freezing, and needing to close and reopen the app to make it work R6R19.
Invoice Maker ▸ Estimate App Invoice Maker is widely praised for being simple, easy to use, and navigate . Users appreciate its straightforward interface. A major complaint, however, is the lack of an auto-save feature, leading to lost work if the app is exited or switched . Some find the sign-up process difficult .
Reliability & Performance tieR1R4R6R7
Invoice2go Invoice2go has significant reliability issues, with numerous reports of accounts being closed or deactivated without clear explanation R1R7R10. Users also frequently experience payment processing problems, including funds being held, delayed payouts, and rejected payments R4R13. Technical glitches like the app freezing, not sending invoices, showing offline status, or duplicating invoices are also reported R6R19.
Invoice Maker ▸ Estimate App Invoice Maker users report issues with the app stopping working properly after updates, such as the preview function failing . A major reliability concern is the lack of an auto-save feature, leading to lost estimates and invoices . Some users have also experienced issues with receiving money and incorrect invoicing , or the app exceeding email limits and not sending invoices . One user reported losing over $100,000 worth of estimates and invoices with no recovery .
Price & Value edge: Invoice2goR15R18R19R37
Invoice2go Invoice2go is perceived as expensive, with users complaining about price increases over time R19R37. Some feel it's overpriced for the features offered, especially with subscription tiers limiting the number of invoices R15. Long-time users are frustrated by a shift from one-time payments to yearly subscriptions R18. The app also has a free tier, but some users find it restrictive, requiring a subscription for basic functionality R51R53.
Invoice Maker ▸ Estimate App Invoice Maker has numerous complaints about predatory billing, misleading subscriptions, and unexpected charges R67. Users report being charged weekly instead of monthly, or immediately after downloading despite promises of a free trial. Many feel trapped into subscriptions they didn't intend to buy, with charges ranging from $10.79 weekly to $25 or $196.37 R67. Some find the weekly subscription too expensive .
Customer Support tieR1R7R10R25
Invoice2go Invoice2go receives overwhelmingly negative feedback for its customer support. Users report difficulty getting information, no responses to inquiries, being lied to, and cases being closed without resolution R1R7R10. Support is often limited to email, with slow response times R25.
Invoice Maker ▸ Estimate App Invoice Maker's customer support is also heavily criticized. Users describe it as terrible, appalling, non-existent, and unresponsive . Response times are reported to be very slow, sometimes taking hours for a simple reply or even days for a resolution R98. Users struggle to get help with payment issues or lost data .
Pick Invoice2go if

you need a more feature-rich invoicing solution with good customization for estimates and invoices, and are willing to navigate potential issues with payment processing and customer support R3.

Pick Invoice Maker ▸ Estimate App if

you prioritize a very simple, easy-to-use interface for basic invoicing and estimates, and are cautious about subscription models .

Evidence note: Both apps have a significant number of negative recent reviews, particularly concerning billing practices and customer support, which contrasts with their high lifetime ratings. The free-vs-paid asymmetry is evident, as many negative reviews for both apps stem from dissatisfaction with unexpected charges or limitations of free tiers.

Frequently asked

Do these apps offer free trials?
Invoice2go offers a free tier, but some users report that basic functionality is locked behind a subscription, making it seem like there's no real trial R51R53. Invoice Maker advertises a free trial, but many users report being charged immediately or without clear consent, with no refund options R67R98.
Can I process payments through these apps?
Invoice2go offers payment processing, including an 'instant payout' feature, but many users report significant issues with funds being held, delayed, or accounts being deactivated, leading to lost money R1R4R10R13. Invoice Maker also integrates with payment processing (like Stripe), but users have reported issues with receiving money, incorrect invoicing, and difficulty getting support for payment-related problems .
What are the main complaints about customer service?
For Invoice2go, users frequently complain about non-existent or unresponsive support, difficulty getting information, being lied to, and tickets being closed without resolution, often limited to slow email communication R1R7R10R25. For Invoice Maker, complaints include terrible, appalling, and non-existent support, with very slow response times (hours or days) and difficulty resolving issues like payment problems or lost data R98.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Invoice2go 3/5 · US Would be 5 stars except it gets bugged out every time they change the app was great originally: Super easy to bill on the go. Easy to navigate, saves clients for repeat business. Saves pricing for any items or tasks. Saves labor and material rates. Even adds tax if necessary. Love it have been using for over a year. Would not ever even think about going back to hand written or typing up an invoice
  2. [R8] Invoice2go 5/5 · US Invoicing: Make invoicing a quick and easy process
  3. [R12] Invoice2go 3/5 · US Update: Nice app just a little pricey, but would be nice if you could take note and make phone calls from each customer profile while recording all communication for customers
  4. [R17] Invoice2go 5/5 · US Easy to use.: Easy to make invoices and just as easy to keep track of when they are seen by costumers as well as when they are payed.
  5. [R5] Invoice2go 5/5 · US Feedback: This app has grown in oppositions for us the end user, it is a magnificent tool on the go or at the office.
  6. [R6] Invoice2go 3/5 · US Aggravating: Open then close to open to get it to work. Not sure if anyone looking for an invoice/estimate app if you won’t the aggravation of this app.
  7. [R1] Invoice2go 1/5 · US Closed my account with explanation: Getting any information from them in regards to Payments will be impossible. They had me wait for 2 days stating my payment will be available then without notice they closed my account with no specific reason. The worst invoice company ever!
  8. [R4] Invoice2go 1/5 · US Terrible: They will pull money right out of your checking account without warning. Be careful there are better apps out there such as quickbooks. They do not have good customer service either and you cannot get a hold of them. One transaction was $375 and another transaction was $3500 gone. Scammy tech company and I am very disappointed with them and the company Bill. Garbage
  9. [R7] Invoice2go 1/5 · US Deactivate My Account: I had to verify a couple of items and supposedly this email that was sent to me and never was said that my account was deactivated. This kind of confuse me and I had to contact customer support. They said they were gonna send me emails and never did so this app is garbage they lie to you. They don’t help you in any way and then there’s no information of what happened why it
  10. [R15] Invoice2go 3/5 · GB Overpriced: Not really happy I have paid for the subscription of £8 per month and it will only allow me to send 5 invoices 😅. The next tier is £30 bit of a joke. Apart from that the app is good enough
  11. [R18] Invoice2go 3/5 · GB Great app….BUT….very disappointed: Bought this app going back about 10 years probably. Anyway, when I bought it, it was a one off payment for the premium features which honestly made my life so much easier, HOWEVER, few years later had to change the phone and while the phone (iPhone) automatically loaded the app back in the app was unusable and was now asking for a yearly subscription which put me
  12. [R19] Invoice2go 2/5 · US Do not like: I had this app for about a year ! And it went up on the prices since I had it . It’s always freezing up making me redo an invoice. It’s becoming an issue with glitches . I’m about to cancel !
  13. [R37] Invoice2go 1/5 · US They got greedy.: I used this service since 2016 and will never recommend them after the way they treated loyal customers. They just kept going up on their prices and lowering features for forced you to open a bank account with some random bank. Anything else is better than this
  14. [R10] Invoice2go 1/5 · US Disabled my account for no reason and lost me 1.5 grand: I attempted to use this app to invoice a customer who bought expensive camera equipment from me. After the deal was made I got an email of a “random audit” on my account. Despite responding to audit correctly they deactivated my account and all pending funds were refunded. This customer has not responded to me and I have no way to get the mo
  15. [R25] Invoice2go 1/5 · US Owner: Instant payouts keep getting put on hold. This has turned into a bait and switch scenario. I have used this app for over 6 years not sure what’s going on. Customer support is only through email and takes far too long to get a response. I have almost a million dollars in transactions and will be looking elsewhere for a new provider.
  16. [R51] Invoice2go 1/5 · US Not working.: Can’t even walk within the menu without subscription. Only money without any trial, even 5 min trial you are converting to money.
  17. [R53] Invoice2go 2/5 · US High priced trap: Can’t even get into it to mark what’s already happened /paid without a renewal of $79. Not cool.
  18. [R67] Invoice Maker ▸ Estimate App 1/5 · US Charges you right away: Im super disappointed in this app how the dev team coded it to ensure everyone who downloads and signs up for the app has to pay immediate. The add said no payment to start and yet instantly they charged me almost $25. I recieved a polite email stating it wasn’t anything that they would charge re the amount. Asked if I’d like to send a screenshot. Hopefully the email was
  19. [R98] Invoice Maker ▸ Estimate App 1/5 · US Confirm Free Trial: ^^Today is Jan 22 2026 and I just got a response from INVOICE MAKER if that lets you know their response time. No Refunds on the 99.99 plan if it doesn’t explicitly say Free Trial. I tried it for a day and it did not fulfill some of my needs and immediately canceled and tried requesting refund. Apple did not let me refund. I’m not reviewing the app itself, just the business pra
  20. [R13] Invoice2go 1/5 · US No support for growth: As a generator installation company, we have used Invoice2go for over a year and have grown significantly during that time. While the platform itself has been helpful, we have encountered a major issue with payment processing limits. Our business regularly invoices approximately $15,000 per generator installation, yet our monthly payout limit remains capped at $50,000. This

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store