Google Chrome vs Google Drive
Choose Google Drive for a more user-friendly experience and better file management.
Google Drive generally offers a more intuitive interface and better organization for files compared to Google Chrome, which has faced criticism for recent updates and usability issues. While both apps are free to download, Drive's user experience is often rated higher.
Head to head
you need a fast and secure browser with basic functionality.
you require efficient file management and a user-friendly interface.
Evidence note: Both apps have a significant number of reviews, but Drive's recent updates have drawn more complaints about usability, while Chrome's issues stem from its updates and AI features. Drive's higher lifetime rating suggests a more consistently positive user experience.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R17] Google Chrome CHROME: I prefer Chrome over other platforms. For me it feels safer, more secure.
- [R67] Google Drive Constant AI assistant interruption: I don’t want the constant AI assistant pop up that interrupts my work and takes up half the screen. I have to X out or say no thanks constantly. I do not need AI to summarize a document I am clearly able to see and read myself. Also, why is it that now when I open a PDF, all of the background workspace is visible and the X and next buttons are clear bubbles I ca
- [R68] Google Drive Great app: I use this app for uploading stuff basically on VR it takes too long to download to my phone so I just use Google Drive to upload the photos onto Google Drive and download them from my phone. It’s way easier and faster. 10 out of 10 would recommend.
- [R85] Google Drive Could be a lot better: The time spent redesigning the app icons could have been better utilized making Google drive more functional. With the resources and talent Google has this app and any other Google app should be seamless, easy to use, and intuitive. Google drive is not those things. It gets stuck when you try to upload several files at once. The folder organization is a mess, the layout is s
- [R61] Google Drive Update sucks: I hate this update. It makes my job infinitely harder. When I get receipts from employees I need to move them to another folder once they are recorded and there is no way to do that now without multiple new steps. Please put the option to move files back where it was.
- [R78] Google Drive Update: It is now difficult to navigate
- [R27] Google Chrome Crash: Google Chrome “unexpectedly quits” a lot
- [R28] Google Chrome Keeps freezing: The app freezes when I exit it to reply to a text and then I swipe back to the app, it freezes and doesn’t want to work unless I close it completely and reopen it
- [R70] Google Drive Backup broken: The backup link is broken. All it does is present another login screen, and then immediately directs you to a signup page for Google One with no explanation and no exit.
- [R114] Google Drive ‘Content Unavailable’ error on iPad: Consistently get “Content Unavailable The folder contents could not be displayed because of an unknown error. Try Again.” And it never can fix!!! So frustrating! Reinstall drive app restart iPad etc all does not work. Basic bug has been there for years!
- [R1] Google Chrome Scrolling Tab Groups: This is still an issue as of 7/9/26 - Taking away the ability to scroll through tab groups when you’re trying to add a link to the them was not a good decision. I can’t for the life of me think of any reason why anyone would think it was.
- [R73] Google Drive It has so less storage: It really does have really low storage
- [R49] Google Chrome Cutomer support: I was on phone for 3 hours to set up my ring camera. Two agents were a joke. After 2 hours guy said he would just may me a new camera. The one I had was new I was just trying to set up. I said no don’t you hang up on me I figured out how to make the camera work before they could what a joke. Train the dummies !!!
- [R43] Google Chrome Google Forms: I have a free version yet I’m being told I can’t turn on the free version for emails for my customers and they can’t put thier email in or fill out form without signing in to a google acct. I have to contact you because customer service for Google forms are not resolving this issue. People can’t fill out the form I created and it’s free. Please escalate to the appropriate department
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store