Google Chrome vs Google
Choose Google Chrome for a more reliable browsing experience.
Google Chrome edges out the Google app in terms of reliability and user satisfaction, despite both being free to download. Users appreciate Chrome's speed and security features, while Google app users often express frustration with its performance and recent updates.
Head to head
You want a reliable and feature-rich browser experience.
You prefer a simple search tool and are okay with potential performance issues.
Evidence note: The evidence is somewhat one-sided, with more negative reviews for the Google app than for Chrome.
Frequently asked
Which app is better for browsing?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R17] Google Chrome CHROME: I prefer Chrome over other platforms. For me it feels safer, more secure.
- [R44] Google Chrome Great: This is genuinely the best browser app I have ever witnessed
- [R45] Google Chrome Is Chrome Becoming Too Sophisticated: As an app Chrome offers features most users want, including reliability and the ability to render almost any webpage you visit. However, the way it handles users’ data behind the scenes is not at all transparent, which can be a concern. It increasingly pauses when asked to search, which may be a sign of it bidding for advertisers to sponsor what we see, or hun
- [R61] Google Read Aloud disappeared: To be honest, I don’t really like the Google app, I am just super used to safari and can’t change it but I heavily, HEAVILY, used it for the “Read Aloud” function (and it’s the only reason why I use the Google App). It was working just fine but the option suddenly disappeared the day before yesterday. I have already removed the app, reinstalled, removed shut down the phon
- [R11] Google Chrome I like it: It seems to be user friendly.
- [R60] Google Chrome Great web browser: I love chrome it’s fast sufficient and it gives a lot of information
- [R63] Google It’s Just Okay!: I prefer a different search engine that doesn’t change the screen if you leave it and come back to it. I also prefer one that doesn’t track your information or location. I also don’t like having suggestions based on something that I looked up because I wasn’t sure what it was.
- [R75] Google Google issues: Always ask to sign into stuff I only want to use google , why does it always ask for my email, phone no etc
- [R27] Google Chrome Crash: Google Chrome “unexpectedly quits” a lot
- [R28] Google Chrome Keeps freezing: The app freezes when I exit it to reply to a text and then I swipe back to the app, it freezes and doesn’t want to work unless I close it completely and reopen it
- [R51] Google Chrome Keeps freezing: Freezes so many times a day and I always have to close the app and restart it. I honestly use it because it syncs with the rest of my chrome usage on desktop etc.
- [R78] Google It’s good but one tiny problem: Google is great for trying to find the things you want to discover or search up. But there seems to be a recurring problem that it takes Google three or four attempts just to load searches. It always says that the website has even been permanently moved to a different website or you haven’t got Internet connection. I do have Internet connection and I think this is a
- [R49] Google Chrome Cutomer support: I was on phone for 3 hours to set up my ring camera. Two agents were a joke. After 2 hours guy said he would just may me a new camera. The one I had was new I was just trying to set up. I said no don’t you hang up on me I figured out how to make the camera work before they could what a joke. Train the dummies !!!
- [R43] Google Chrome Google Forms: I have a free version yet I’m being told I can’t turn on the free version for emails for my customers and they can’t put thier email in or fill out form without signing in to a google acct. I have to contact you because customer service for Google forms are not resolving this issue. People can’t fill out the form I created and it’s free. Please escalate to the appropriate department
- [R88] Google Update bug: Now when I click on recent searches I’ve made, it no longer goes to those search results but just closes the window to where you most recently were. You have to hit the arrow all the way over to the side.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store