Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Neighbors FCU Mobile Banking vs Addition Financial Mobile

Neighbors FCU Mobile Banking 4.9★ · Free to download · ⚠ stale 70
Winner Neighbors FCU Mobile Banking
Addition Financial Mobile 4.8★ · Free to download 55

Neighbors FCU Mobile Banking has a slight edge due to better reported reliability and mobile deposit functionality, despite some recent update issues, while Addition Financial Mobile struggles with consistent login problems and missing features.

Full reviews: Neighbors FCU Mobile Banking · Addition Financial Mobile

Neighbors FCU Mobile Banking generally offers a more reliable experience with praised mobile deposit and customer service, though recent updates have caused some issues. Addition Financial Mobile users report frequent login problems, missing key features like Zelle and Face ID, and inconsistent mobile deposit functionality.

Head to head

Features edge: Neighbors FCU Mobile BankingR4R6R15R17
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking offers essential banking features, including mobile deposit, which many users appreciate for convenience R17R41. However, some users report issues with mobile deposit functionality after updates R4R6R27 and desire more advanced savings app integrations R15 or better transaction details .
Addition Financial Mobile Addition Financial Mobile users frequently request features like Zelle R75R90R116 and card management . The mobile deposit feature is a significant pain point, with many users reporting it is missing or not working . Some users also complain about the lack of detailed transaction views .
Ease of Use edge: Neighbors FCU Mobile BankingR8R10R12R13
Neighbors FCU Mobile Banking Many users find Neighbors FCU Mobile Banking easy to navigate and user-friendly R8. However, recent updates have introduced issues like a continuous password reset loop R12, lack of landscape mode on iPads R10R13, and a 'messy' or 'ugly' UI .
Addition Financial Mobile Addition Financial Mobile is described as basic but functional by some , with some users finding it easy to navigate . However, a significant number of users report issues with Face ID or fingerprint login not working , constant identity confirmation requests , and a slow interface .
Reliability edge: Neighbors FCU Mobile BankingR6R9R27R34
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking users frequently report the app being down or experiencing glitches R9R34. Issues include freezing, failure to load, and problems with mobile deposit R6R27. Some users also mention delayed transaction updates .
Addition Financial Mobile Addition Financial Mobile users face significant reliability issues, with frequent reports of being unable to log in R67R91R100, the app crashing R67, or getting stuck in loops R106. Users also mention slow performance and balances being behind .
Price/Value edge: Neighbors FCU Mobile BankingR3R7R11R14
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking is free to download, but some users complain about various fees, including overdraft charges R3 and general banking fees R7. However, many users express satisfaction with the overall value and service received from the credit union R11R14R29.
Addition Financial Mobile Addition Financial Mobile is also free to download. Users complain about holds on gas transactions and issues with the bank not covering charges despite having funds . Many users express dissatisfaction with the overall service and even threaten to change banks due to app issues R67.
Support edge: Neighbors FCU Mobile BankingR1R11R14R20
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking receives mixed reviews for support. While many users praise the customer service at the credit union R11R14R20R29, some report long hold times for phone support and frustration when app issues cannot be resolved by staff .
Addition Financial Mobile Addition Financial Mobile users report significant difficulties with customer service, including no one to talk to , full mailboxes R67, long phone options , and staff being unable to answer simple questions or provide solutions R91.
Pick Neighbors FCU Mobile Banking if

You prioritize a generally easy-to-use banking app with reliable mobile deposit, and value strong in-person or phone customer service for complex issues, despite some recent app update glitches R8R17R29R41.

Pick Addition Financial Mobile if

You are looking for a very basic banking app and are willing to tolerate frequent login issues, missing modern features like Zelle and Face ID, and potential frustrations with customer support R106.

Evidence note: Both apps have a significant number of recent negative reviews, particularly regarding app functionality and updates. The lifetime ratings are high, but recent user experiences suggest a decline in app quality for both. The free-to-download nature means users may be more critical of any friction.

Frequently asked

Does Neighbors FCU Mobile Banking support mobile check deposit?
Yes, Neighbors FCU Mobile Banking offers mobile check deposit, which many users find convenient, though some have reported issues with it not working or disappearing after recent updates R6R17R27R41.
Are there login issues with Addition Financial Mobile?
Yes, many Addition Financial Mobile users report frequent login issues, including being stuck in verification loops, receiving error messages, and being unable to access their accounts for extended periods R67R91R100R106.
Does Addition Financial Mobile have Zelle integration?
No, Addition Financial Mobile does not currently have Zelle integration, which is a frequently requested feature by users R75R90R116.
How is customer service for Neighbors FCU Mobile Banking?
Customer service for Neighbors FCU Mobile Banking is generally praised by many users for being helpful and friendly, particularly at branches R11R14R29, but some users have experienced long hold times for phone support and frustration when app issues cannot be resolved R1.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] Neighbors FCU Mobile Banking 1/5 · US Mobile deposit feature needs work: as above
  2. [R6] Neighbors FCU Mobile Banking 3/5 · US Deposit not working: I have deposited checks through the app before and it worked just fine. Now when I try to deposit a check I keep getting an error “your session has timed out”. I click deposit. I take a picture of the check, front and back. I enter in the amount of the check. I click submit and I get that error. I’m not pausing for any length of time to cause that error. Can you please fix th
  3. [R15] Neighbors FCU Mobile Banking 3/5 · US Decent Banking app, needs more functionality.: This app is fine for simple banking, but if you want to use any nice savings apps like Qapital, Digit, or Acorns, you simply cannot do it.
  4. [R17] Neighbors FCU Mobile Banking 5/5 · US Mobile Deposit: I love the mobile deposit option!!!
  5. [R8] Neighbors FCU Mobile Banking 5/5 · US nice: streamlined and easy to use
  6. [R10] Neighbors FCU Mobile Banking 1/5 · US I quit using it on my IPads: The app no longer operates in landscape mode on either of my iPad Pros. I’ve uninstalled and reinstalled to no avail. Having to use it in portrait mode is not acceptable.
  7. [R12] Neighbors FCU Mobile Banking 3/5 · US New update = continuous password reset loop: The new update has me stuck in a continuous loop of validating my information and resetting my password.
  8. [R13] Neighbors FCU Mobile Banking 2/5 · US Lacks support for device orientation: Since update in Jan of 2024 developers have removed and failed to correct support for device orientation. Pretty lame if you ask me (I am also a developer and would be removed from project for this). I have contacted several times about this, guess they just don’t care?
  9. [R9] Neighbors FCU Mobile Banking 3/5 · US Great app when it's not down: I've had this app for a couple years now and I can't count how many times I was unable to check my balance because the app was down.
  10. [R27] Neighbors FCU Mobile Banking 3/5 · US work until the new iphone update: i used to be able to make deposits from my phone, and that helped alot since the bank was so far away, but now i have to drive all the way to pville again because the option to deposit my phone is gone!!! and their are always errors of some sort!! PLZ fix the deposit problem!!
  11. [R34] Neighbors FCU Mobile Banking 1/5 · US It has potential: A lot of glitches. The app either freezes or just won’t load.
  12. [R3] Neighbors FCU Mobile Banking 3/5 · US 3 day advances: OD charge
  13. [R7] Neighbors FCU Mobile Banking 1/5 · US Having a Bank Account: Not the first and won’t be the last Not the best and I know not the worst (( But the fact of the matter is having to have “any”“bank” hold my money/,(sometimes charge me to hold, use, withdraw, add, etc…)) is outrageous, diabolical, and just plain unethical 😤😤😤😤😤😤😤😤😤😤😤 just for certain people/ organizations to see a paper trail to prove eligibility! You asked 🤷🏽‍♀️ and th
  14. [R11] Neighbors FCU Mobile Banking 5/5 · US Great banking solution for all ages!: So pleased with my many years at NFCU. Since I was a little girl growing up until now with my own grown up kids, I believe in the quality of customer service I have received time and time again. All kinds of ways to keep financially healthy are available to me here. I have taught my kids likewise and will continue to manage my wealth health here.
  15. [R14] Neighbors FCU Mobile Banking 5/5 · US Loving my Credit Union: Everything about Neighbors FCU is wonderful, the people and the service.
  16. [R1] Neighbors FCU Mobile Banking 1/5 · US Bank support: Need to go back to good customer service and actually caring about the customers who use your service.
  17. [R20] Neighbors FCU Mobile Banking 5/5 · US Scam: Neighbors @ Prairieville location helped me save my money from scammers trying to get me to wire money to a fake bank and account. Thanks to the manager & her assistance for saving my account
  18. [R41] Neighbors FCU Mobile Banking 5/5 · US Great service: Enjoy using mobil deposit . Saves me a trip. Big plus for me.
  19. [R67] Addition Financial Mobile 1/5 · US Absolute trash: I can’t access my account after the merger. When I try to click on the help option the app closes and I have to start my registration over from the beginning. I attempted to call them and all the options go to mailboxes that are full. I’ll be changing credit unions within the month.
  20. [R91] Addition Financial Mobile 2/5 · US Do not get this app: Keeps logging me out, I have to call the branches to open my accounts back up they make you change your password 5-6 times just for it not to work then say you have to speak to a specialist,
  21. [R100] Addition Financial Mobile 1/5 · US Terrible app: I haven’t been able to log in for two weeks. Keep getting the “Something went wrong “ error message. Please try again. Wait on hold forever till I give up. I can sign on with my computer, not my phone. What gives? Now it won’t allow me to write another review. This week I tried to pay my bill. It says to press the send button once. I did but nothing happened. I don’t want to press it
  22. [R106] Addition Financial Mobile 1/5 · US Please update!: This new update will not let users log in! We get stuck on the “verify human” part and it keeps looping!
  23. [R75] Addition Financial Mobile 3/5 · US zelle: add zelle
  24. [R90] Addition Financial Mobile 3/5 · US Banking Member: App is stable, lacks a more modern design. They need to partner with Zelle! As this is becoming the standard for majority of banks. McCoy Federal credit union has already adopted Zelle.
  25. [R116] Addition Financial Mobile 5/5 · US Good app: Get Zelle!!
  26. [R29] Neighbors FCU Mobile Banking 5/5 · US SO GLAD!!!!: I am SO GLAD we left Capital One, after 40 years, and found out what real customer service, and customer appreciation is like. We love dealing with everyone at Neighbors Federal Credit Union, and wholeheartedly recommend them to our family and friends!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store