Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Neighbors FCU Mobile Banking vs Broadview FCU Mobile App

Neighbors FCU Mobile Banking 4.9★ · Free to download · ⚠ stale 60
Winner Broadview FCU Mobile App
Broadview FCU Mobile App 4.7★ · Free to download 65

Broadview FCU Mobile App has a slight edge due to its more consistent core banking features and better customer service, despite some UI and performance complaints, while Neighbors FCU Mobile Banking struggles with frequent app downtime and recent update issues.

Full reviews: Neighbors FCU Mobile Banking · Broadview FCU Mobile App

Neighbors FCU Mobile Banking users praise its customer service and ease of use for basic tasks, but recent updates have introduced significant bugs, downtime, and UI issues. Broadview FCU Mobile App is generally easy to use for transfers and deposits, but users report slow transaction updates, login glitches, and a less modern interface compared to its predecessors.

Head to head

Features and Functionality tieR4R6R15R17
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking offers mobile deposit, which many users appreciate, but some recent updates have caused this feature to stop working or disappear for others R4R6R17. Users also desire more advanced functionality like integration with savings apps R15 and better transaction detail .
Broadview FCU Mobile App Broadview FCU Mobile App supports easy transfers and remote deposit , though some users find the remote deposit less sophisticated than previous versions . There are requests for more transfer options and improved memo fields . Some documents in the mortgage portal may not load on smartphones .
Ease of Use and User Interface (UI) tieR5R8R10R13
Neighbors FCU Mobile Banking Many Neighbors FCU Mobile Banking users find the app easy to use and streamlined R5R8. However, recent updates have introduced an 'ugly UI' , removed landscape mode support on iPads R10R13, and made the transaction view messy . Some find the system outdated and basic .
Broadview FCU Mobile App Broadview FCU Mobile App is described as simple, straightforward, and easy to navigate by some . Conversely, many users find the UI confusing, with hidden information , and some describe it as 'antiquated' or designed like an '8th grader' . There are requests for features like dark mode and easier login methods .
Reliability and Performance tieR9R12R16R34
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking suffers from significant reliability issues, with users frequently reporting the app being down R9R46R52. Glitches, freezing, and loading problems are common R34. Recent updates have led to continuous password reset loops R12, crashes R16, and issues with fingerprint login . Transaction updates can be delayed, leading to inaccurate balances R48.
Broadview FCU Mobile App Broadview FCU Mobile App also has performance issues, with users reporting it being slow to load , laggy , and constantly having login glitches . A major complaint is the delay in transactions showing up and being subtracted from the available balance, which can lead to overdrafts R63R76R90. Some users experience repeat errors and the app not working often .
Customer Service and Support edge: Broadview FCU Mobile AppR1R11R14R20
Neighbors FCU Mobile Banking Neighbors FCU is praised for its excellent customer service, with users highlighting helpful staff R11R14R20R29. However, some recent experiences indicate a decline in support quality, with long hold times and staff being unable to help with app malfunctions .
Broadview FCU Mobile App Broadview FCU also receives positive feedback for its friendly, knowledgeable, and responsive representatives . However, some users report unhelpful staff and issues with getting cards unlocked or accounts resolved .
Security and Account Management tieR2R3R16R20
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking users appreciate security notifications R2 and in-person assistance with fraud R20. However, the app sometimes locks users out of accounts R16 and has issues displaying both checking and savings accounts . There are complaints about unexpected fees and long holds on deposits R3.
Broadview FCU Mobile App Broadview FCU Mobile App has quick fraud prevention R76 and users generally feel their funds are protected . However, there are concerns about the feeling of being less secure due to reported hacks . Users also report issues with the app constantly forgetting their device and needing to re-enter login information . Notifications for money movement or returned payments are desired .
Pick Neighbors FCU Mobile Banking if

Pick Neighbors FCU Mobile Banking if you value strong in-person customer service and a generally easy-to-use interface for basic banking, and are willing to tolerate occasional app downtime and recent UI glitches R11R14.

Pick Broadview FCU Mobile App if

Pick Broadview FCU Mobile App if you need reliable external transfers and remote deposit, and appreciate responsive customer service, even if you have to contend with slower transaction updates and a less modern interface .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Recent negative reviews for both apps largely focus on app performance and UI changes, suggesting a decline in user experience for some after updates.

Frequently asked

Which app has better customer service?
Broadview FCU Mobile App generally has better customer service, with users praising friendly, knowledgeable, and responsive representatives , though some have experienced unhelpful staff . Neighbors FCU also has many positive mentions for customer service R11R14R20R29, but recent reviews indicate issues with long hold times and staff being unable to help with app malfunctions .
Which app is more reliable?
Both apps have significant reliability issues, making it a tie. Neighbors FCU Mobile Banking is frequently reported as being down, freezing, or having glitches R9R34R46R52. Broadview FCU Mobile App is also described as slow, laggy, and prone to login glitches and errors .
Do these apps have issues with transaction updates?
Yes, both apps have issues with transaction updates. Neighbors FCU Mobile Banking users report delayed transaction postings leading to inaccurate balances R48. Broadview FCU Mobile App users frequently complain about significant delays in pending transactions clearing and being subtracted from the available balance, which can cause confusion and potential overdrafts R63R76R90.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] Neighbors FCU Mobile Banking 1/5 · US Mobile deposit feature needs work: as above
  2. [R6] Neighbors FCU Mobile Banking 3/5 · US Deposit not working: I have deposited checks through the app before and it worked just fine. Now when I try to deposit a check I keep getting an error “your session has timed out”. I click deposit. I take a picture of the check, front and back. I enter in the amount of the check. I click submit and I get that error. I’m not pausing for any length of time to cause that error. Can you please fix th
  3. [R15] Neighbors FCU Mobile Banking 3/5 · US Decent Banking app, needs more functionality.: This app is fine for simple banking, but if you want to use any nice savings apps like Qapital, Digit, or Acorns, you simply cannot do it.
  4. [R17] Neighbors FCU Mobile Banking 5/5 · US Mobile Deposit: I love the mobile deposit option!!!
  5. [R5] Neighbors FCU Mobile Banking 5/5 · US Checking & Savings: Easy to maintain💯
  6. [R8] Neighbors FCU Mobile Banking 5/5 · US nice: streamlined and easy to use
  7. [R10] Neighbors FCU Mobile Banking 1/5 · US I quit using it on my IPads: The app no longer operates in landscape mode on either of my iPad Pros. I’ve uninstalled and reinstalled to no avail. Having to use it in portrait mode is not acceptable.
  8. [R13] Neighbors FCU Mobile Banking 2/5 · US Lacks support for device orientation: Since update in Jan of 2024 developers have removed and failed to correct support for device orientation. Pretty lame if you ask me (I am also a developer and would be removed from project for this). I have contacted several times about this, guess they just don’t care?
  9. [R9] Neighbors FCU Mobile Banking 3/5 · US Great app when it's not down: I've had this app for a couple years now and I can't count how many times I was unable to check my balance because the app was down.
  10. [R12] Neighbors FCU Mobile Banking 3/5 · US New update = continuous password reset loop: The new update has me stuck in a continuous loop of validating my information and resetting my password.
  11. [R16] Neighbors FCU Mobile Banking 1/5 · US New UI crashes my on my iPhone 11 when loading the security code page: The UI is good but it has locked me out of my account and I can't use the code because it won't let me put in the code
  12. [R34] Neighbors FCU Mobile Banking 1/5 · US It has potential: A lot of glitches. The app either freezes or just won’t load.
  13. [R1] Neighbors FCU Mobile Banking 1/5 · US Bank support: Need to go back to good customer service and actually caring about the customers who use your service.
  14. [R11] Neighbors FCU Mobile Banking 5/5 · US Great banking solution for all ages!: So pleased with my many years at NFCU. Since I was a little girl growing up until now with my own grown up kids, I believe in the quality of customer service I have received time and time again. All kinds of ways to keep financially healthy are available to me here. I have taught my kids likewise and will continue to manage my wealth health here.
  15. [R14] Neighbors FCU Mobile Banking 5/5 · US Loving my Credit Union: Everything about Neighbors FCU is wonderful, the people and the service.
  16. [R20] Neighbors FCU Mobile Banking 5/5 · US Scam: Neighbors @ Prairieville location helped me save my money from scammers trying to get me to wire money to a fake bank and account. Thanks to the manager & her assistance for saving my account
  17. [R2] Neighbors FCU Mobile Banking 5/5 · US Security: I like how I’m notified security wise with this institution.
  18. [R3] Neighbors FCU Mobile Banking 3/5 · US 3 day advances: OD charge
  19. [R29] Neighbors FCU Mobile Banking 5/5 · US SO GLAD!!!!: I am SO GLAD we left Capital One, after 40 years, and found out what real customer service, and customer appreciation is like. We love dealing with everyone at Neighbors Federal Credit Union, and wholeheartedly recommend them to our family and friends!
  20. [R46] Neighbors FCU Mobile Banking 2/5 · US HORRIBLE: This app is horrible! It’s always down when you need it the most! Very frustrating makes me want to change banks because of the stupid app!
  21. [R52] Neighbors FCU Mobile Banking 1/5 · US Always down: I can’t always access the app when I want to. It’s always down. A
  22. [R48] Neighbors FCU Mobile Banking 2/5 · US Payments show up extremely late: Every time I paid for something, it would show up instantly. You know, since it’s an app where I can access my INSTANT BALANCE. Lately, it can be hours or a even days later that I paid for something shows up. It does not even show pending anymore like it used to. It completely does not let me know how much money I have accurately. I’ve had to be embarrassed with my
  23. [R63] Broadview FCU Mobile App 3/5 · US Transactions: Don’t like how past few months transactions have not come out of balance at this time won’t even show that something has just been purchased until 2days late which can cause someone to go into the negative if not paying attention
  24. [R76] Broadview FCU Mobile App 2/5 · US Downgrade from Sefcu app: There are a major delays in reporting when the card is used, I understand that some of this may be on the business but it is frustrating being notified that a purchase you made last week is finally notifying you. I appreciate the quick fraud prevention. But I would like immediate notifications for when my card is used.
  25. [R90] Broadview FCU Mobile App 3/5 · US Capcom was better: I’m not a fan of this check clearing at five pm thing

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store