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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Neighbors FCU Mobile Banking vs SchoolsFirst FCU Mobile

Neighbors FCU Mobile Banking 4.9★ · Free to download · ⚠ stale 45
Winner SchoolsFirst FCU Mobile
SchoolsFirst FCU Mobile 4.8★ · Free to download 70

SchoolsFirst FCU Mobile is the better choice due to its generally more reliable performance and comprehensive features, despite some recent login and glitch issues, while Neighbors FCU Mobile Banking struggles significantly with app stability and core functionalities.

Full reviews: Neighbors FCU Mobile Banking · SchoolsFirst FCU Mobile

SchoolsFirst FCU Mobile offers a more robust banking experience with a wider range of features and generally positive user feedback on ease of use, though it has faced recent login and performance issues. Neighbors FCU Mobile Banking, despite some positive comments on customer service, is plagued by frequent app downtime, login problems, and missing or broken core features like mobile deposit and landscape mode.

Head to head

Features & Functionality edge: SchoolsFirst FCU MobileR2R4R6R10
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking users report issues with core features like mobile deposit frequently not working or being removed, a lack of support for device orientation (landscape mode on iPads), and a desire for more advanced functionalities like integration with budgeting apps and better transaction details R4R6R10R13. Some users appreciate the mobile deposit when it works and security notifications R2.
SchoolsFirst FCU Mobile SchoolsFirst FCU Mobile users generally find the app has everything they need for banking, including transfers, bill payments, and mobile check deposits . Recent updates have improved transaction tracking with business logos and categories . However, users express frustration over the lack of support for third-party budgeting apps, inability to view past credit card purchases, and the absence of a direct wire transfer option within the app R67.
Ease of Use & Interface edge: SchoolsFirst FCU MobileR5R8R10R12
Neighbors FCU Mobile Banking Users describe Neighbors FCU Mobile Banking as generally easy to use and streamlined when it works, with positive comments on navigation R5R8. However, many recent reviews criticize the new UI as ugly, messy, difficult to read, and less functional, with issues like landscape mode removal and a continuous password reset loop R10R12R13R16.
SchoolsFirst FCU Mobile SchoolsFirst FCU Mobile is frequently praised for being easy to navigate, user-friendly, and simple to manage finances . Some users find the dashboard basic without customization and transferring money less intuitive than it could be . The new layout has been criticized by some for being harder to find things .
Reliability & Performance tieR9R12R16R24
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking suffers from significant reliability issues, with frequent reports of the app being down, freezing, crashing, not loading, or getting stuck in login loops R9R12R16R24. Users also report slow performance and inaccurate transaction displays .
SchoolsFirst FCU Mobile SchoolsFirst FCU Mobile also experiences reliability problems, including app crashes, slow loading times, constant maintenance downtimes, and frequent logouts . Login issues, particularly with Face ID, are a recurring complaint, often requiring reinstallation or password resets R61R63R64R71.
Customer Service & Support edge: SchoolsFirst FCU MobileR1R11R13R14
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking receives high praise for its in-person customer service, with users commending staff for being helpful, friendly, and caring R11R14. However, app-related support is criticized, with users reporting long hold times for password resets and a lack of responsiveness from developers regarding app issues R1R13.
SchoolsFirst FCU Mobile SchoolsFirst FCU Mobile users generally report positive experiences with customer service, describing staff as proficient, friendly, and attentive . Some users, however, complain about long hold times when trying to reach a human, especially for fraud issues, and the lack of a dispute button within the app . App tech support is noted as not being 24/7 .
Value & Fees tieR3R7R30R37
Neighbors FCU Mobile Banking Neighbors FCU Mobile Banking users express frustration over various fees, including overdraft charges and general banking fees, leading some to consider switching banks R3R7R30. One user specifically mentions a 5-day hold on deposits R37.
SchoolsFirst FCU Mobile SchoolsFirst FCU Mobile users complain about overdraft fees and a perceived 'bait and switch' regarding savings interest rates . Some users are considering changing banks due to these fee-related issues .
Pick Neighbors FCU Mobile Banking if

you prioritize excellent in-person customer service and security notifications, and are willing to tolerate significant app instability and missing features R2R11R14.

Pick SchoolsFirst FCU Mobile if

you need a more feature-rich banking app for daily transactions, appreciate improved transaction tracking, and value generally strong customer service, even if you might encounter occasional login or performance glitches .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Both apps have similar lifetime ratings, but recent reviews for both indicate significant issues with app reliability and login functionality, suggesting a decline in user experience for both. SchoolsFirst FCU Mobile has a much larger number of ratings, providing a broader base of feedback.

Frequently asked

Does Neighbors FCU Mobile Banking support mobile check deposits?
While Neighbors FCU Mobile Banking previously supported mobile check deposits, recent updates have caused this feature to malfunction or disappear for many users, leading to frustration R4R6R18R27.
Are there login issues with SchoolsFirst FCU Mobile?
Yes, SchoolsFirst FCU Mobile users frequently report login issues, including problems with Face ID, being locked out, and needing to reset passwords or reinstall the app to regain access R61R63R64R71.
Can I use third-party budgeting apps with SchoolsFirst FCU Mobile?
No, SchoolsFirst FCU Mobile does not allow integration with third-party budgeting apps like YNAB, which is a point of frustration for some users R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Neighbors FCU Mobile Banking 5/5 · US Security: I like how I’m notified security wise with this institution.
  2. [R4] Neighbors FCU Mobile Banking 1/5 · US Mobile deposit feature needs work: as above
  3. [R6] Neighbors FCU Mobile Banking 3/5 · US Deposit not working: I have deposited checks through the app before and it worked just fine. Now when I try to deposit a check I keep getting an error “your session has timed out”. I click deposit. I take a picture of the check, front and back. I enter in the amount of the check. I click submit and I get that error. I’m not pausing for any length of time to cause that error. Can you please fix th
  4. [R10] Neighbors FCU Mobile Banking 1/5 · US I quit using it on my IPads: The app no longer operates in landscape mode on either of my iPad Pros. I’ve uninstalled and reinstalled to no avail. Having to use it in portrait mode is not acceptable.
  5. [R5] Neighbors FCU Mobile Banking 5/5 · US Checking & Savings: Easy to maintain💯
  6. [R8] Neighbors FCU Mobile Banking 5/5 · US nice: streamlined and easy to use
  7. [R12] Neighbors FCU Mobile Banking 3/5 · US New update = continuous password reset loop: The new update has me stuck in a continuous loop of validating my information and resetting my password.
  8. [R9] Neighbors FCU Mobile Banking 3/5 · US Great app when it's not down: I've had this app for a couple years now and I can't count how many times I was unable to check my balance because the app was down.
  9. [R16] Neighbors FCU Mobile Banking 1/5 · US New UI crashes my on my iPhone 11 when loading the security code page: The UI is good but it has locked me out of my account and I can't use the code because it won't let me put in the code
  10. [R24] Neighbors FCU Mobile Banking 3/5 · US Nice banking app but....: Ever since the update I haven't been able to log into my account
  11. [R1] Neighbors FCU Mobile Banking 1/5 · US Bank support: Need to go back to good customer service and actually caring about the customers who use your service.
  12. [R11] Neighbors FCU Mobile Banking 5/5 · US Great banking solution for all ages!: So pleased with my many years at NFCU. Since I was a little girl growing up until now with my own grown up kids, I believe in the quality of customer service I have received time and time again. All kinds of ways to keep financially healthy are available to me here. I have taught my kids likewise and will continue to manage my wealth health here.
  13. [R13] Neighbors FCU Mobile Banking 2/5 · US Lacks support for device orientation: Since update in Jan of 2024 developers have removed and failed to correct support for device orientation. Pretty lame if you ask me (I am also a developer and would be removed from project for this). I have contacted several times about this, guess they just don’t care?
  14. [R14] Neighbors FCU Mobile Banking 5/5 · US Loving my Credit Union: Everything about Neighbors FCU is wonderful, the people and the service.
  15. [R3] Neighbors FCU Mobile Banking 3/5 · US 3 day advances: OD charge
  16. [R7] Neighbors FCU Mobile Banking 1/5 · US Having a Bank Account: Not the first and won’t be the last Not the best and I know not the worst (( But the fact of the matter is having to have “any”“bank” hold my money/,(sometimes charge me to hold, use, withdraw, add, etc…)) is outrageous, diabolical, and just plain unethical 😤😤😤😤😤😤😤😤😤😤😤 just for certain people/ organizations to see a paper trail to prove eligibility! You asked 🤷🏽‍♀️ and th
  17. [R30] Neighbors FCU Mobile Banking 1/5 · US Not please: IMy family have been with NFCU for years and I have started looking for somewhere else to bank. We are not please with all the fees, totally unacceptable!
  18. [R37] Neighbors FCU Mobile Banking 5/5 · US 5 day hold?: why a five day hold?
  19. [R18] Neighbors FCU Mobile Banking 3/5 · US ASAP: Bring back checks deposit on the app
  20. [R27] Neighbors FCU Mobile Banking 3/5 · US work until the new iphone update: i used to be able to make deposits from my phone, and that helped alot since the bank was so far away, but now i have to drive all the way to pville again because the option to deposit my phone is gone!!! and their are always errors of some sort!! PLZ fix the deposit problem!!
  21. [R61] SchoolsFirst FCU Mobile 1/5 · US Face ID has changed 👎🏻: There is no direct access to Face ID any longer at log in. Not an improvement.
  22. [R63] SchoolsFirst FCU Mobile 3/5 · US FaceID Issue: There is no way to re-enable FaceID login without uninstalling the app and re-installing it. Then, during the process of re-enabling FaceID it tells you that you can disable it by going into Settings then Preferences but there is no Preferences option under Settings at all. Do disable FaceID would require uninstalling the app again and re-installing. This creates a frustrating user e
  23. [R64] SchoolsFirst FCU Mobile 1/5 · US Sucky login: Log in changes keep having errors
  24. [R71] SchoolsFirst FCU Mobile 4/5 · US Good App, redownloads needed at times: SFFCU is a pretty good app. I usually don’t have any issues. I can open, transfer, and communicate through messaging. You just need to undownload and redownload occasionally to get your FaceID back and functioning.
  25. [R67] SchoolsFirst FCU Mobile 2/5 · US Budgeting options: The budgeting options on SF is not to standard of what we need (yes, even w updates). VERY frustrating that SF does not allow 3rd party, reputable apps for budgeting (YNAB). As SF budgeting continues to not be up to par w other apps, and continues to delay working w 3rd party apps, considering closing my account to go to a bank that allows this.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store