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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Sortly vs Zoho Inventory Management App

Sortly 4.7★ · Free to download 65
Winner Tie
Zoho Inventory Management App 4.7★ · Free + IAP 60

Sortly is better for simple, visual inventory tracking, especially for personal or small-scale business use, but its recent price hikes are a major concern; Zoho Inventory is better for businesses needing a more comprehensive, integrated ERP system, despite its app's technical issues and limited mobile functionality.

Full reviews: Sortly · Zoho Inventory Management App

Sortly excels in ease of use and visual organization, making it ideal for personal or small business inventory, but has faced severe backlash over recent, dramatic price increases. Zoho Inventory offers a broader feature set for businesses, integrating with its larger ecosystem, but its mobile app is often buggy, lacks features present in the web version, and has significant login and usability issues.

Head to head

Features and Functionality tieR2R3R8R9
Sortly Sortly is praised for its simple, effective organization, including QR features and photo cataloging, which users find very helpful for various inventory needs from personal collections to business stock R2R8. However, some users note missing features like dark mode R9, better search capabilities , and the ability to upload files or maintenance logs to items . There are also reports of bugs affecting camera orientation and scanning R3.
Zoho Inventory Management App Zoho Inventory is seen as a comprehensive ERP system with features for day-to-day sales and inventory . Users appreciate its ability to provide necessary data and its overall organizational capabilities . However, the app is criticized for missing many features available on the web version, such as creating invoices, custom fields, warehouse inventory counts, and serial number tracking . Users also desire better barcode scanning for adding/subtracting stock and searching R61.
Ease of Use edge: SortlyR2R8R17R20
Sortly Sortly is frequently praised for being easy to learn and use, even for those new to inventory management R2R20R23. Users find its UI excellent and appreciate its simplicity for organizing various items R8R17.
Zoho Inventory Management App Zoho Inventory is described as easy to use on a mobile device and awesome for organizing . However, many users find the app complicated and not user-friendly, with issues like taking too many clicks to fulfill an order and a primitive interface . Some users also struggle with the login process, finding it almost impossible to sign in R73R79.
Reliability and Performance tieR1R3R6R38
Sortly Sortly users report significant bugs, including data loss or failure to save R1, freezing the entire iPad R1, random quantity jumps R6, and camera issues R3. Some updates have made the app almost unusable for certain functions . However, some users note that encountered bugs have been promptly resolved R38.
Zoho Inventory Management App Zoho Inventory suffers from frequent crashes, especially when trying to scan items or switch pages R63R69. Many users experience the app not loading, getting stuck on a white screen, or saying "please wait fetching" . Login issues are also common, with links not working or the app returning to the login page R73R79.
Price and Value edge: Zoho Inventory Management AppR5R7R10R12
Sortly Sortly is widely criticized for its extremely high and often sudden price increases, with annual rates jumping by 300-1000% R5R7R10R13. Many users feel the pricing is outrageous for personal or small business use, especially after the free tier's 100-item limit R12R15. The subscription model is seen as a "bait and switch" R10.
Zoho Inventory Management App Zoho Inventory is generally considered cost-effective . While it is a free download with in-app purchases, reviews don't highlight specific price complaints, but rather the lack of features in the free or basic mobile app experience R61.
Customer Support tieR13R23R28R41
Sortly Sortly's customer service receives mixed reviews. Some users report quick, detailed, and easy-to-understand email responses R41 and that the support team listens to feedback R23. However, others complain about a lack of response to emails R28 and difficulty finding a customer service phone number R28. There are also instances of unauthorized charges and account issues that required intervention R13.
Zoho Inventory Management App Zoho Inventory's support is highly praised by some as A+++ . However, a significant number of users report poor or non-existent support, with no response to multiple attempts to reach out R79. There are also serious accusations of Zoho stealing money and failing to resolve financial issues .
Pick Sortly if

You need a visually-driven, easy-to-use inventory app for personal collections, household items, or a very small business, and are willing to risk potential high subscription costs or stick to the free tier R2R8.

Pick Zoho Inventory Management App if

You are part of a business already using or planning to use the broader Zoho ecosystem and need a mobile app to complement the web version, understanding that the app may have limited features and technical issues .

Evidence note: Sortly's reviews are heavily skewed by recent, strong negative feedback regarding price increases, which contrasts with its generally positive lifetime rating. Zoho Inventory has fewer reviews overall, and a significant portion of its negative feedback focuses on technical issues and limited mobile app functionality compared to its web counterpart.

Frequently asked

What are the pricing models for Sortly and Zoho Inventory?
Sortly offers a free tier limited to 100 items, after which paid plans can be extremely expensive, with annual subscriptions reported to range from $450 to over $9,000, and many users experiencing sudden, significant price hikes R7R10R15R19. Zoho Inventory is free to download and offers in-app purchases, but specific pricing details for its paid tiers are not detailed in the reviews, though it is generally perceived as cost-effective .
Do these apps support barcode scanning?
Sortly includes a QR feature that works excellently for organizing items R8R20, and some users wish for a price checker feature with barcode scanning R53. Zoho Inventory users desire better barcode scanning capabilities for real-time inventory adjustments, searching products, and populating fields, as the current implementation is often lacking or buggy R61R63.
Are there issues with logging into or using the Zoho Inventory app?
Yes, many Zoho Inventory users report significant issues with logging in, including the app returning to the login page, non-functional OneAuth security, invalid QR codes, and problems creating accounts due to missing captchas or country code limitations R73R79. The app also frequently crashes when trying to switch pages or open features R63R69.

What reviewers actually said

Built only from these 114 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Sortly 5/5 · US My sortly: I was very new to inventory and sorting boxes, sortly made it easy to learn use the sortly app. 1750 units inventoried
  2. [R3] Sortly 3/5 · US Orientation on pictures: The orientation of pictures is not quite good always need to select on multiples shots. 3 of 5
  3. [R8] Sortly 5/5 · US Absolute best system for organization and inventory: I have gone through pretty much every single app and service out there and sortly has always done everything that I needed to in terms of organizing things I have for sale to personal collections to household inventory. I love their QR feature. It works excellent. I use it to sort all my shelves. I want to say a big thank you to the developer fo
  4. [R9] Sortly 3/5 · US Needs Dark Mode Support: It’s been too long now and the app is blinding when 99% of your other apps are using dark mode and you flip to it. Add this ASAP.
  5. [R17] Sortly 5/5 · US Great for moving: An excellent ap for keeping track of what’s in each box.
  6. [R20] Sortly 5/5 · US Simple and exactly what I need: This is the first time I’ve ever written a review for an app. I operate a commercial shipping container depot and rental fleet. I looked all over for inventory software that was easy to use and didn’t have 300 extra features I don’t need getting in the way. I downloaded this app and within two hours, our intern had the entire inventory organized, with pictures!
  7. [R1] Sortly 1/5 · US Buggy: I’m sorry I got on it. These are the biggest issues: It either doesn’t save or looses data. It freezes the entire iPad. Add a note, then a price before saving. I dare you. The camera assumes you’re using iPhone.
  8. [R6] Sortly 3/5 · US Random quantity jumps: This app has been pretty cool so far, but there need to be some adjustments that are implemented. There are times where I’m subtracting quantity from line items and it would double, triple, or quadruple the line items I selected to update. They should also consider showing the most recent update that’s been made on a particular line item just in case these random jumps occur
  9. [R38] Sortly 5/5 · US excellent app: this app took our business to a new level. we could never keep all of our inventory straight without it. extremely easy to use although we have encountered some bugs theyve all been resolved promptly.
  10. [R5] Sortly 5/5 · US Not Recommend: For something to track inventory and nothing else, paying for subscription that jumps to over $1,000 is crazy. I’d rather redo my whole inventory (almost 2,000 items) than signup for their service again after using this app for almost two years!
  11. [R7] Sortly 1/5 · US This has to stop: $450 for a yearly advanced plan? That's nuts. $45 isn't ideal for a basic plan. By the way, I got emails every day from Sortly until I yelled at them and they deleted my account
  12. [R10] Sortly 1/5 · US Bait and switch: Despite a tremendous investment of time to get this software dialed in for my needs, I was satisfied with the overall capabilities. Three years into the subscription they sent an email notification that the annual rate would increase by over 300% in 30 days (from $468 to $1428). Needless to say the subscription has been cancelled and I am looking for another solution.
  13. [R12] Sortly 3/5 · US Would be better if there’s a paid plan for home users: Very nice app for organizing. I really hope there is a plan for home users because $499 a year is just outrageously expensive.
  14. [R13] Sortly 1/5 · US Unethical Price Hike After Years of Loyalty. Overnight, Sortly More Than Doubled My Subscription $: I’ve been a Sortly customer for 5, 6 years, paying $1,180 a year for their Ultra plan. Last year, without my permission, they increased my payment and moved me to a higher rate. After multiple emails, they admitted the mistake, apologized, and moved me back. Now, I’ve received a 30-day notice that m
  15. [R23] Sortly 5/5 · US An absolute great product!: to use, simple yet loaded with features, anyone can learn to use this system in a day, customer service listens to feedback and updates the app with better results. Overall great product and I recommend it.
  16. [R28] Sortly 1/5 · US Scammers: Signed up for what we thought was an $800 plan. Next thing we know we are getting charged $1,400 & it won’t allow me to change to the free plan so we don’t keep getting charged. I’ve sent multiple emails, absolutely no response. Can’t find a costumer service phone number. I hardly ever write reviews, but everyone deserves to know what a scam Sortly is. Very disappointed.
  17. [R41] Sortly 5/5 · US Happy so far: I am not the smartest computer guy, but I must say that Sortly is quite user friendly thus far. It’s allowing our company to do even more than we thought. When I did get stuck I went to their website, submitted my question and within 30 min I received a detailed, easy to understand email. Thus far I have no regrets using Sortly.
  18. [R15] Sortly 3/5 · US Love it but the pricing no: I love this app It come with 100 free entry’s and then it’s $499 /year that is crazy unfortunately
  19. [R19] Sortly 1/5 · US Scam Product - Do Not Use: As many others have experienced, my company was forced out after they raised our “Enterprise” package contract price from around $2000/yr. to almost $9000/yr. As a small business, this is a cost we just couldn’t suffer. The sales rep negotiating our contract had to be about the worst guy on their sales team. Luckily we found an alternative. Thank you, Aaron, for pushing
  20. [R53] Sortly 5/5 · US Price Checker: This could be a perfect Price Checker if the developer could only lock the search page with a password and keep the cursor on the search bar all the time so customers can scan items, with the barcode scanner, for checking the price and instead of showing the full details of the item it will only show the picture and the price of the item. This app could also be use as a self checkou
  21. [R61] Zoho Inventory Management App 2/5 · US Not sure what I expected for free: Good for tracking products, but not good for actual inventory because I need to be able to scan a barcode in real time and either add or subtract from my current stock and this can’t do this or I haven’t been able to find out how so then it would not be too user-friendly. I’ve been searching for at least the last 20 minutes. I would not recommend the product if y
  22. [R63] Zoho Inventory Management App 3/5 · US App crashes when trying to scan item: App Seems to crash when it captures the barcode. Seems to be promising but not quite there yet :-(
  23. [R69] Zoho Inventory Management App 3/5 · US Crashes: New update crashes every time i try and switch to a new page. Please update soon I use this every day multiple times a day. Thank you.
  24. [R73] Zoho Inventory Management App 1/5 · US Annoying: Imagine lol. When you try to create an account on the app it says « please enter the captcha » but there’s no captcha. And check you go on a laptop you can’t even change the country code to receive a text message. So basically I am on holiday in Belgium but I don’t have a Belgian number so I can’t create an account neither on my iPhone nor on my browser. That’s senseless. You just lost
  25. [R79] Zoho Inventory Management App 1/5 · US Rating 0: After spending a great deal of time, and attempting multiple times over a number of days just to log in through the NON-Functional OneAuth app (security WALL), and no usable assistance from Zoho Support, I still cannot log in to try this app. (I like Zoho Notebooks and have no problems with it on multiple platforms.) I’m definitely *not* a “newbie” to apps, having taught computer appli

Synthesized from 114 recent App Store reviews · updated July 2026 · View on the App Store