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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

iMemories vs InShot

iMemories 4.9★ · Free + IAP 75
Winner iMemories
InShot 4.9★ · Free + IAP 65

iMemories is the clear choice for digitizing and preserving old physical media, while InShot is a strong contender for mobile video and photo editing, despite recent user frustrations.

Full reviews: iMemories · InShot

iMemories excels at converting old physical media like tapes and slides into digital formats, bringing joy to users through preserved memories, though its app and pricing model can be frustrating. InShot is a popular and easy-to-use mobile editor for videos and photos, but recent updates and technical issues have caused some users to consider alternatives.

Head to head

Core Functionality: Media Digitization edge: iMemoriesR2R14R20R24
iMemories iMemories is highly praised for its core service of digitizing old VHS, 8mm tapes, slides, and photos, allowing users to relive precious family memories. Many users express immense joy and satisfaction with the quality and the ability to see and hear loved ones again R2R14R20R24. The turnaround time is often described as quick and impressive R11R24R30.
InShot InShot's core functionality is mobile video and photo editing, not media digitization. It allows users to create and customize videos, photos, and collages .
App Performance & Reliability tieR6R7R21R25
iMemories Many iMemories users report significant issues with the app's performance, including frequent crashes, videos not playing or freezing while audio continues, and slow upload speeds R6R7R21R25. Some also mention poor video quality or editing mistakes in the digitized content .
InShot InShot users frequently experience problems with saving and exporting videos, especially longer ones, with the app crashing or failing to download R66R72R78R82. Some also report glitches, slow performance, and issues with ads crashing the app R78R82.
Ease of Use & Features edge: InShotR11R24R30R9
iMemories While the digitization service itself is often praised as easy and quick R11R24R30, the iMemories app itself receives criticism for being difficult to use, especially after recent updates. Users struggle to upload photos, navigate the new interface, and find editing tools R9.
InShot InShot is generally considered user-friendly and easy to use for editing videos and photos, with a good workflow . However, some users dislike recent updates, finding features removed or hidden , and wish for more advanced options like custom rotation or better music choices .
Pricing & Value edge: InShotR1R4R10R13
iMemories iMemories faces significant criticism regarding its pricing model. Many users feel ripped off by hidden costs, unexpected shipping fees, and the requirement to pay monthly or annually to access videos they've already paid to digitize R1R4R10R13. Some also find the service expensive overall R3R10R13.
InShot InShot offers a free version with ads and locked features, which frustrates some users R87R88R93. However, many find the paid version or subscription to be a good value, making editing easier and more useful R110. There are complaints about the removal of lifetime membership options and issues with restoring subscriptions when switching devices .
Customer Support tieR1R3R13R19
iMemories iMemories users report poor or non-existent customer support. Issues include delayed responses to emails, unanswered phone calls, and a lack of technical support for the app itself R1R3R13R19. Some users also mention difficulty getting receipts or resolving issues with missing video minutes or deleted albums R3.
InShot InShot users also report issues with customer service, particularly concerning subscription transfers between devices . While not as many direct complaints about support appear as for iMemories, the recurring technical issues suggest a need for more responsive problem-solving.
Pick iMemories if

You have old physical media like VHS tapes, 8mm films, or slides that you want to digitize and preserve, and you prioritize the emotional value of reliving those memories R2R14R20R24. You are prepared to navigate potential app frustrations and carefully review pricing to avoid unexpected costs R1R4R10.

Pick InShot if

You need a user-friendly mobile app for editing videos and photos, creating collages, or making content for social media . You are willing to pay for a subscription to unlock full features and remove ads, or you can tolerate the limitations of the free version R110.

Evidence note: iMemories reviews heavily focus on the digitization service itself, with the app often being a secondary point of frustration, whereas InShot reviews are almost entirely about the app's editing capabilities and performance. The free-vs-paid asymmetry is notable for InShot, where many negative reviews stem from free-tier limitations (ads, locked features) R87R88R93.

Frequently asked

What kind of media can iMemories digitize?
iMemories can digitize various old physical media, including VHS tapes, 8mm tapes, slides, photos, and DVDs, allowing users to view them on their phone, laptop, or TV R2R20R24R36.
Are there hidden fees with iMemories?
Yes, many iMemories users report hidden costs, such as unexpected shipping fees for returning original media and mandatory monthly or annual subscription fees to access digitized videos after initial payment R1R4R10R13.
Does InShot have issues saving videos?
Yes, a common complaint among InShot users is that the app frequently fails to save or export videos, especially longer ones, leading to frustration and lost editing work R66R72R78R82.
Is InShot free to use?
InShot offers a free version, but it includes ads and many features are locked, requiring users to pay for a subscription to unlock all functionalities and remove advertisements R87R88R93R110.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] iMemories 5/5 · US Fills My Heart With Joy!: I submitted about 15 VHS tapes to be digitized. Watching them and seeing my children when they were babies, special moments like holidays, birthdays and baptisms is truly special will. But being able to hear my mom’s voice again and see her face and those of other family members that have passed away truly fills my heart with joy. Thank you!!!
  2. [R14] iMemories 5/5 · US Wasn’t ready !: Immediately family was in tears so many special memories all at once! Can’t wait to send more in!
  3. [R20] iMemories 5/5 · US Video tapes: I sent in 8 video tapes I cannot express how absolutely happy I am these tapes were from 1993 and up my kids can watch and show their kids how they looked when they were babies when they played sports and just goofing around Thank you so much I will be sending more
  4. [R24] iMemories 5/5 · US Simply the best: Oh my goodness I finally got to getting my 8 mm tapes and DVDs transferred! Family memories that I haven’t seen in a very long time. They were digitized and iMemories did a beautiful beautiful job! It’s put all my digitized family tapes in one place and able to view them and on my laptop, phone on the app on my TV ! Beautifully done ….highly recommend. And the turnaround
  5. [R6] iMemories 3/5 · US Slow and limited what you can do: I find myself going to the iMemories website actually even the old website not the new one because it works so much better even though the visual is not as good the upload speeds are much better and you don’t have to stay on the app for it to upload. It’s a pain when you are trying to upload things on the app and you want to go to another app or to do some thing i
  6. [R7] iMemories 2/5 · US Won’t stay open: Shuts down constantly in the middle of playing videos
  7. [R21] iMemories 2/5 · US Streaming video just doesn’t work: Do I spent a few hundred dollars getting old videos digitized. The entire process was great. However, when trying to stream through the app, the video constantly freezes and continues to play sound but the video is frozen. Give stars for the process but one star for the app. A streaming video service that won’t stream is pretty useless.
  8. [R25] iMemories 2/5 · US Ehh: When the videos play, they’re great. The quality is good. However I would say the videos only work about 20% of the time. Sometimes it takes me an hour to watch a 10 minute video. They rarely load, and sometimes stop in the middle. No matter how long I let them buffer, they just won’t work. Sometimes the sound works without the video, and other times the video works without the sound. I have
  9. [R11] iMemories 5/5 · US Process: Excellent quick and perfect!
  10. [R30] iMemories 5/5 · US Family videos: These are absolutely amazing and they were done so quickly.
  11. [R9] iMemories 3/5 · US Bad app upgrade: I can’t figure out how to upload photos since the new app update. So confused! Used to LOVE this service.
  12. [R1] iMemories 1/5 · US Hidden costs does not allow full download of material: Customer service delayed response hidden cost does not download effectively.
  13. [R4] iMemories 1/5 · US Beware: They make it seem like you have unlimited access to your movies in their cloud and then they send you a sudden warning at 30 days requiring you pay to access your films in the cloud. A rip off. Download your movies as soon as you get them and be done with their cloud service.
  14. [R10] iMemories 2/5 · US Rip off: This was way more expensive than other options. They got me with the free shipping, just to charge $18 to ship the tape back. Paid $25 for a 12 minute digital copy, then you have to pay monthly or annual to have access to rewatch your videos? Scam.
  15. [R13] iMemories 1/5 · US Total fraud: Went thru walgreens. Didn’t want dvds, wanted to download onto pc. Haven’t had a dvd player in 15 years. Paid $175 No email communication. Got on site, said 1 week to dl otherwise call for permission to download. I kid you not. I call. On hold for 45 minutes, whole time #1 in queue, w the time remaining 2:15 & 3:15 for the whole time. Refusing to pay for cloud, says if i dont
  16. [R3] iMemories 3/5 · US Missing minutes from my Fathers last video.: I told the company by email, minutes were missing from a video when they added digitized video to my app, I downloaded here. I confirmed missing minutes to them by email, twice. No reply second time. No one answers their telephone. Payment is required upfront of service. I did not receive an actual receipt. The app is expensive and it offers no
  17. [R19] iMemories 1/5 · US No technical support: The app stopped working on my son's iPad. Deleting and reinstalling did not help. So I called iMemories customer support and was told that they provide no support for their app. So we are stuck.
  18. [R36] iMemories 5/5 · US Question: I have ordered and received my safe ship kit, and I am happy and impressed with the quality and construction of the kit. I’m still a little anxious about sending my precious memories through the mail, but I am confident that I will get some of them boxed up and sent in within the next few days. I have a question about the ability that I will have to edit or manipulate my memories after t
  19. [R66] InShot 3/5 · US I’m having trouble with the app: Love the app for short videos for some reason I can’t seem to download a 15 minute long video it just doesn’t download I’m so frustrated
  20. [R72] InShot 3/5 · US Easy to use, impossible to save: I love how easy it is to edit with this app BUT WHY CAN IT NOT DOWNLOAD MY VIDEOS ONCE THEY’RE DONE?!?! If the video is longer than 15 seconds, it fails 100 times before I can actually save it to my phone. This is so consistent that I’m thinking of switching to a different editing app.
  21. [R78] InShot 3/5 · GB Going fine up until recently…: …when I imported a file to trick up, and despite it playing absolutely fine everywhere else - even on other iPhone apps - every ten seconds I get a sudden jerk in the video while trying to edit it. Even tried moving down from 1080p to 720p and it does the same. Output includes this glitch. Update: it’s nothing to do with my Internet connection. I’ve imported the fil
  22. [R82] InShot 1/5 · US 4K takes forever: I’ve been using this app successfully for 4 years and I loved it. Within the last month or so I can no longer export 4K videos without my phone overheating and it taking a ridiculously long amount of time to export a vid. I tried turning off HDR, I tried another phone, same problem. So it’s not my phone. I’ve had to switch to CapCut. Don’t know what you guys upgraded, but it suck
  23. [R87] InShot 3/5 · GB Good (ish: Its good ig but SO MaNY THINGS ARE LOCKED, and no i dont wna pay that much (im broke asf😭) and imo i dont think @1 shld be used, it wastes and pollutes water:((
  24. [R88] InShot 1/5 · US Why I will be uninstalling InShot. I liked it, but….: InShot has excellent editing features, but the ads have become unbearable. Many are extremely hard, sometimes impossible, to close. It interrupts workflow and makes the app frustrating to use. This is the number‑one complaint I hear from other users too. The app would be fantastic if the ad experience wasn’t so aggressive.
  25. [R93] InShot 1/5 · US Water mark bug: I have a hug where after I watch ads for the water mark to be removed,I can’t exit the ad once it’s over I set there on the ad screen being told to download a game for an hour I even downloaded the game thinking it will set everything back in order
  26. [R110] InShot 5/5 · US tips for new users and it’s a great app: so i got this app a little while ago and it’s working really well. for anyone that has used capcut for video editing/making, it’s a lot like that. it has very little ads and i love that you can unlock different sticker packs and other things by just watching an ad which makes this app my #1 fav for video making, paying for the removal of the ads is also a r

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store