iMemories vs Picsart AI Photo Editor
Choose iMemories for a more heartfelt experience with family videos, but expect some service issues.
iMemories excels in providing a nostalgic service for digitizing family memories, but users report significant issues with app reliability and customer support. Picsart AI Photo Editor offers a wider range of features but is criticized for its aggressive monetization and complexity.
Head to head
you want to digitize family memories and are willing to navigate potential service issues.
you need a versatile photo editing tool and can manage a subscription model.
Evidence note: Both apps have mixed reviews, but iMemories' users tend to focus on emotional value, while Picsart's users highlight frustrations with monetization.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] iMemories Fills My Heart With Joy!: I submitted about 15 VHS tapes to be digitized. Watching them and seeing my children when they were babies, special moments like holidays, birthdays and baptisms is truly special will. But being able to hear my mom’s voice again and see her face and those of other family members that have passed away truly fills my heart with joy. Thank you!!!
- [R24] iMemories Simply the best: Oh my goodness I finally got to getting my 8 mm tapes and DVDs transferred! Family memories that I haven’t seen in a very long time. They were digitized and iMemories did a beautiful beautiful job! It’s put all my digitized family tapes in one place and able to view them and on my laptop, phone on the app on my TV ! Beautifully done ….highly recommend. And the turnaround
- [R63] Picsart AI Photo Editor Too greedy: I think this is a pretty good app but I think it’s annoying you have to pay for almost everything to the point it’s almost not worth using
- [R72] Picsart AI Photo Editor Too expensive: Nice, but they want to charge you for everything I bought a subscription for a year and then they wanna charge me for credits to use AI tools on top of that so they’ve made it too expensive to use. I canceled the subscription
- [R9] iMemories Bad app upgrade: I can’t figure out how to upload photos since the new app update. So confused! Used to LOVE this service.
- [R18] iMemories New Update isn’t liked: Loved this app until 6 days ago when I got the update. The new look is not appreciated and now I’m lost as to how to upload new photos to save. I liked the previous template MUCH BETTER. Please change back or send out instructions on how to navigate the new template. 👎
- [R64] Picsart AI Photo Editor Too complicated to use: Too many choices .. I wish they had a simple tool like whiten teeth. It is no where on the app.. I would not recommend it .
- [R73] Picsart AI Photo Editor Used to love this app: I used this app almost daily for several years. I even paid for premium to give me more freedom, but the most recent update and complete change of the application is not user-friendly at all. I want to be able to manually manipulate my images. This AI forward approach is stupid. Not only can it not do what I wanted to do. It is poor quality. Every AI generated part of this a
- [R7] iMemories Won’t stay open: Shuts down constantly in the middle of playing videos
- [R25] iMemories Ehh: When the videos play, they’re great. The quality is good. However I would say the videos only work about 20% of the time. Sometimes it takes me an hour to watch a 10 minute video. They rarely load, and sometimes stop in the middle. No matter how long I let them buffer, they just won’t work. Sometimes the sound works without the video, and other times the video works without the sound. I have
- [R96] Picsart AI Photo Editor Good app but 0 contact support: I am an editorial photographer and hands down this is the most convenient app ever. But sometimes the app bugs and takes away my credits (ai generation) and there are no contact supports to ask for, no email replies or anything, could be disappointing. So be aware!
- [R111] Picsart AI Photo Editor Sloooooow: Exporting a 60 sec video is taking aaaaaaages and then the sound doesn’t match up. Yes the app is up to date and I paid for pro…
- [R10] iMemories Rip off: This was way more expensive than other options. They got me with the free shipping, just to charge $18 to ship the tape back. Paid $25 for a 12 minute digital copy, then you have to pay monthly or annual to have access to rewatch your videos? Scam.
- [R43] iMemories Don’t do it: I paid a ridiculous amount of money to have my videos put on my phone and now they want eight dollars a month for me to view/ access my own videos?
- [R90] Picsart AI Photo Editor Insane Subscription Hikes: Going from $12.99 to $15.99 was bad enough, now it is up to $18.99 for the same service I once had for $12.99. I gave up. When are these companies going to learn raising subscriptions aren’t the answer. Eventually the working class is going to break and limit which subscriptions they are willing to pay for.
- [R3] iMemories Missing minutes from my Fathers last video.: I told the company by email, minutes were missing from a video when they added digitized video to my app, I downloaded here. I confirmed missing minutes to them by email, twice. No reply second time. No one answers their telephone. Payment is required upfront of service. I did not receive an actual receipt. The app is expensive and it offers no
- [R19] iMemories No technical support: The app stopped working on my son's iPad. Deleting and reinstalling did not help. So I called iMemories customer support and was told that they provide no support for their app. So we are stuck.
- [R109] Picsart AI Photo Editor Steals money: Charged $90 without even notified of the trial ending like many apps do. So now I have to put a claim for a refund or my bank. Like are you kidding me rn???
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store