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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

iMemories vs PicCollage

iMemories 4.9★ · Free + IAP 70
Winner Tie
PicCollage 4.8★ · Free + IAP 70

iMemories is better for digitizing and preserving old physical media, while PicCollage is better for digital photo collages and creative editing, though both have significant complaints about their free tiers and recent app updates.

Full reviews: iMemories · PicCollage

iMemories excels at digitizing physical memories like tapes and slides, offering a service that many users find invaluable for preserving the past. PicCollage is a popular tool for creating digital photo collages with various creative options. Both apps face criticism regarding their pricing models, recent app updates causing usability issues, and customer support.

Head to head

Core Functionality & Features tieR2R20R23R24
iMemories iMemories users highly value the service for digitizing old physical media such as VHS tapes, 8mm tapes, and slides, allowing them to relive precious family memories R2R20R24. Many appreciate having these memories accessible on various devices R24. However, some users report issues with the quality of digitized content, including bad video quality, cut videos, and background music interfering with audio R23.
PicCollage PicCollage is praised for its ease of use in creating photo collages and its creative tools like different colors, styles, and layouts . Users enjoy decorating pictures and grouping memories . However, many recent reviews indicate that essential features like saving collages, using templates, or accessing stickers are now locked behind a paid subscription, making the free version severely limited or unusable R61R70R76.
Ease of Use & App Performance tieR6R7R9R11
iMemories Many iMemories users find the overall process of sending in media and receiving digitized content to be excellent and quick R11. However, the app itself is frequently criticized for poor performance, including constant crashing, videos not playing or freezing while audio continues, slow upload speeds, and difficulty uploading new photos after recent updates R6R7R9.
PicCollage PicCollage is generally considered easy to navigate and use for creating collages . However, some users report the app being laggy, kicking them off, or not working properly . A significant number of users express frustration with recent changes that make it difficult to save creations or access features without a subscription, leading to a poor user experience for free users R61R70R76.
Pricing & Value tieR1R4R10R13
iMemories iMemories is praised by many as a worthwhile investment for preserving priceless memories, with users stating it's 'worth every penny' . However, there are numerous complaints about hidden costs, deceptive pricing practices, and unexpected subscription fees to access digitized content R1R4R10R13. Some users feel it's a 'rip off' or 'scam' due to these charges.
PicCollage PicCollage users appreciate the creative possibilities, but a major point of contention is the shift towards a heavily subscription-based model. Many long-time users are upset that features previously free, such as saving collages, now require a VIP subscription R61R70R76. The annual cost of £34.99 is considered expensive by some R69. There are also complaints about difficulty canceling subscriptions and getting refunds .
Customer Support & Communication edge: iMemoriesR1R3R13R19
iMemories iMemories receives mixed reviews for customer support. Some users praise the agents and service . However, a significant number report difficulty reaching customer service, delayed responses, unanswered emails, and being unable to get technical support for the app R1R3R13R19. There are also serious complaints about albums being deleted and access denied to paid content R41R49.
PicCollage PicCollage users report issues with customer support, particularly regarding transferring paid accounts to new phones . Some users struggle to find contact information for refunds or support . The app's shift to a paid model without clear communication has also led to frustration, with users feeling misled R70R76.
Pick iMemories if

You have old physical media like VHS tapes, 8mm films, or slides that you want to digitize and preserve, and you prioritize the initial conversion service over the app's streaming performance R2R20R24. You are willing to navigate potential issues with app functionality and be proactive about downloading your content to avoid ongoing cloud storage fees R4R13.

Pick PicCollage if

You want a creative tool for making digital photo collages and are willing to pay for a subscription to access all features and save your work . You value a wide range of stickers, backgrounds, and layouts for artistic expression .

Evidence note: iMemories reviews frequently conflate the physical media digitization service with the app's performance, making it challenging to isolate app-specific feedback. PicCollage's recent reviews are heavily skewed by negative feedback regarding changes to its free tier, which previously offered more functionality.

Frequently asked

Can I use iMemories to edit my digitized videos?
iMemories users report that the app and website tools are not easy to use for simple edits like trimming videos, and instructions from support resources may not work as described R35.
Does PicCollage offer a truly free version?
While PicCollage is advertised as free, many recent reviews indicate that the free version is severely limited, often preventing users from saving their creations without a paid VIP subscription, which costs around £34.99 per year R61R69R70R76.
What happens if I don't pay for iMemories' cloud service?
If you don't pay for iMemories' cloud service, the company may delete your videos after a certain period, with some users reporting a 30-day window before content is removed or access is restricted R4R13R41R49.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] iMemories 5/5 · US Fills My Heart With Joy!: I submitted about 15 VHS tapes to be digitized. Watching them and seeing my children when they were babies, special moments like holidays, birthdays and baptisms is truly special will. But being able to hear my mom’s voice again and see her face and those of other family members that have passed away truly fills my heart with joy. Thank you!!!
  2. [R20] iMemories 5/5 · US Video tapes: I sent in 8 video tapes I cannot express how absolutely happy I am these tapes were from 1993 and up my kids can watch and show their kids how they looked when they were babies when they played sports and just goofing around Thank you so much I will be sending more
  3. [R23] iMemories 1/5 · US Waste of time and money.: I sent in original negatives from my parent’s wedding from 1958. The pictures I received back after paying for AI enhancement had strange lighter swirl marks on some of the pictures. This may have been from marks on the original negatives. But I could have used a basic photoshop utility to blend in the lightened marks. If AI can restore faded and grainy pictures as has be
  4. [R24] iMemories 5/5 · US Simply the best: Oh my goodness I finally got to getting my 8 mm tapes and DVDs transferred! Family memories that I haven’t seen in a very long time. They were digitized and iMemories did a beautiful beautiful job! It’s put all my digitized family tapes in one place and able to view them and on my laptop, phone on the app on my TV ! Beautifully done ….highly recommend. And the turnaround
  5. [R6] iMemories 3/5 · US Slow and limited what you can do: I find myself going to the iMemories website actually even the old website not the new one because it works so much better even though the visual is not as good the upload speeds are much better and you don’t have to stay on the app for it to upload. It’s a pain when you are trying to upload things on the app and you want to go to another app or to do some thing i
  6. [R7] iMemories 2/5 · US Won’t stay open: Shuts down constantly in the middle of playing videos
  7. [R9] iMemories 3/5 · US Bad app upgrade: I can’t figure out how to upload photos since the new app update. So confused! Used to LOVE this service.
  8. [R11] iMemories 5/5 · US Process: Excellent quick and perfect!
  9. [R1] iMemories 1/5 · US Hidden costs does not allow full download of material: Customer service delayed response hidden cost does not download effectively.
  10. [R4] iMemories 1/5 · US Beware: They make it seem like you have unlimited access to your movies in their cloud and then they send you a sudden warning at 30 days requiring you pay to access your films in the cloud. A rip off. Download your movies as soon as you get them and be done with their cloud service.
  11. [R10] iMemories 2/5 · US Rip off: This was way more expensive than other options. They got me with the free shipping, just to charge $18 to ship the tape back. Paid $25 for a 12 minute digital copy, then you have to pay monthly or annual to have access to rewatch your videos? Scam.
  12. [R13] iMemories 1/5 · US Total fraud: Went thru walgreens. Didn’t want dvds, wanted to download onto pc. Haven’t had a dvd player in 15 years. Paid $175 No email communication. Got on site, said 1 week to dl otherwise call for permission to download. I kid you not. I call. On hold for 45 minutes, whole time #1 in queue, w the time remaining 2:15 & 3:15 for the whole time. Refusing to pay for cloud, says if i dont
  13. [R3] iMemories 3/5 · US Missing minutes from my Fathers last video.: I told the company by email, minutes were missing from a video when they added digitized video to my app, I downloaded here. I confirmed missing minutes to them by email, twice. No reply second time. No one answers their telephone. Payment is required upfront of service. I did not receive an actual receipt. The app is expensive and it offers no
  14. [R19] iMemories 1/5 · US No technical support: The app stopped working on my son's iPad. Deleting and reinstalling did not help. So I called iMemories customer support and was told that they provide no support for their app. So we are stuck.
  15. [R35] iMemories 1/5 · US Both the Imemories app & website tools need lots of work!: Neither the app or website tools are easy to use to make simple edits & even the emails to support resources lead to instructions on how to do simple things like trim a video that simply do not work as described.
  16. [R61] PicCollage 1/5 · US Cheap: Used to be a great app but now you can’t even save a collage without having a subscription. I’ve used this app for years and sadly will be deleting to find something better :/
  17. [R69] PicCollage 3/5 · GB Good except from two things: Pick college is really good except from two things all the good collages you have to pay for And it is £34.99 a year WHAT !!!!!! And if you want to have a bit of fun on the app you can press the enchanted video and photo editor, but you can only use it three times if you haven’t got the premium templates which is where you have to pay and when I tried to use the encha
  18. [R70] PicCollage 1/5 · GB They have turned this app into a mess.: This is purely just sad. It won’t let it save into my Photos, and it won’t even in the PicCollage gallery itself!! Like NO, PicCollage, I don’t want VIP, I just want to save the image I made in my Photos!! Free users can’t have photos anymore, it’s just ridiculous.
  19. [R76] PicCollage 1/5 · GB Money hungry!: Used to be able to get none subscription features that would allow you to save with a watermark. Now you can’t even save the collage!
  20. [R41] iMemories 1/5 · US Terrible Misleading Customer Service: Company deleted my album after I paid for the service. When I saw I had 13 videos archived, I re-subscribed to learn that iMemories deleted precious family memories, and will not allow me to access videos I paid to have digitized.
  21. [R49] iMemories 1/5 · US DO NOT USE HORRIBLE SERVICE: If you don’t download within 30 days they DELETE everything and you have to resend everything back. And you have to pay again. Customer service is also rude.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store