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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dashlane Password Manager vs NordPass

Dashlane Password Manager 4.8★ · Free + IAP 75
Winner Dashlane Password Manager
NordPass 4.7★ · Free + IAP 60

Dashlane is generally preferred for its long-standing reliability and ease of use, despite recent issues with pricing and device support, while NordPass struggles with consistency and customer support.

Full reviews: Dashlane Password Manager · NordPass

Dashlane, with a lifetime rating of 4.79, is praised for its security and convenience, though recent price increases and withdrawal of support for older devices have caused frustration. NordPass, rated 4.65, offers a smooth experience for some but is frequently criticized for bugs, login issues, and poor customer service.

Head to head

Features & Functionality edge: Dashlane Password ManagerR5R8R14R20
Dashlane Password Manager Dashlane is highly valued for its core password management, including autofill for passwords and credit cards, and passkey support, making internet usage easier and more secure R5R8R14. Users appreciate its ability to link to login pages and insert information seamlessly . Some users, however, note minor issues like not having a dedicated user ID field or a way to add notes for account numbers or PINs R20.
NordPass NordPass offers a variety of features that some users love, finding it smooth and without lag . However, many users report significant functional issues, such as the app not autosaving new passwords on iPhone , failing to start on its own , or having difficulty updating passwords . Some find its password generator limited and its folder organization cumbersome .
Ease of Use edge: Dashlane Password ManagerR3R13R16R32
Dashlane Password Manager Many Dashlane users find it incredibly easy to use, simple to configure, and a real time-saver R16R32. The autofill and Face ID features are particularly praised for convenience R32. However, some report issues with it not remembering certain passwords R3 or hanging in airplane mode R13.
NordPass NordPass receives mixed reviews on ease of use. Some users find it easy and smooth , especially with facial recognition on iPhone . Conversely, many describe it as wonky, cumbersome, or difficult to set up, particularly with transferring data to new phones or importing passwords R67R79. Frequent login prompts are also a significant frustration .
Reliability & Performance edge: Dashlane Password ManagerR1R7R11R13
Dashlane Password Manager Dashlane is generally seen as reliable, with users stating it "always works" and has been consistent for years . However, recent reviews highlight significant reliability issues, including the app no longer working on older iOS devices R1R7R11, not working offline R13, or getting stuck on renewal processes .
NordPass NordPass's reliability is a major point of contention. While some users report no problems and a smooth experience , many others describe it as buggy, slow, and inconsistent . Issues include browser extensions crashing , network errors during authentication , and the app stalling or not working on new devices .
Price & Value tieR6R17R19R21
Dashlane Password Manager Dashlane users express strong dissatisfaction with recent price increases, with some reporting a 100% price hike from £30 to £60 per year R6R17R19. This has led many long-term customers to seek alternatives R17R19. The free tier has also been significantly restricted, leading to frustration among users who were drawn in by it R21.
NordPass NordPass is perceived by some as a more affordable alternative to Dashlane R17. However, users who experience issues often feel they are not getting value for their money, describing the app as "useless" or a "waste of time and money" R61R85. One user noted that the constant sales might reflect underlying service issues R82.
Customer Support tieR1R7R9R11
Dashlane Password Manager Dashlane's customer service has declined significantly according to long-term users, with reports of difficulty canceling subscriptions, being unable to speak to a person, and continued charges R9. Some users feel abandoned, especially with the withdrawal of support for older devices R1R7R11.
NordPass NordPass users frequently complain about the lack of customer service, stating there is "NO customer service" and that emails go unanswered R61. The absence of a phone number for support is a major frustration R90. Users also report being locked out of their accounts with no resolution R82R85.
Pick Dashlane Password Manager if

Pick Dashlane if you prioritize a long-standing, generally reliable password manager with strong security and ease of use for autofill on modern devices R5R8R14. It's suitable if you are willing to pay a premium for a robust system and have up-to-date hardware R5R14R16R32.

Pick NordPass if

Pick NordPass if you are looking for a potentially more affordable option and value a smooth experience on your iPhone, especially with facial recognition R17. It might be a fit if you are comfortable with occasional bugs and less responsive customer support .

Evidence note: Dashlane has a much larger volume of reviews, with a significant number of recent negative reviews focusing on price increases and discontinued support for older devices. NordPass has fewer reviews overall, but a higher proportion of them are negative, often citing fundamental issues with reliability and customer support. The free vs. paid asymmetry is notable for Dashlane, where much of the negativity stems from changes to its free tier and price hikes for paid users R17R21.

Frequently asked

Does Dashlane support older Apple devices?
No, recent reviews indicate that Dashlane no longer supports Apple devices pre-iOS 18, including iPads running iOS 17.7 and older models, which has caused frustration among long-term paying customers R1R7R11.
Are there issues with NordPass customer service?
Yes, many NordPass users report significant issues with customer service, stating there is no phone number for support, emails go unanswered, and they have been locked out of their accounts without assistance R61R82R85R90.
Has Dashlane's pricing changed recently?
Yes, Dashlane has recently implemented significant price increases, with some users reporting a 100% hike from £30 to £60 per year, leading many to seek alternative password managers R6R17R19.
Can I import passwords into NordPass easily?
Many users find importing passwords into NordPass difficult, especially from an iPhone or iPad, often requiring manual entry or a desktop computer, which is a significant inconvenience R67R79R100R102.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Dashlane Password Manager 5/5 · US Useful and functional: I run a home with hundreds of passwords crossed business and personal. I’ve been in the IT world for many years. This software is life compatible and essential. Highly recommend. Make your life easier. And safer.
  2. [R8] Dashlane Password Manager 5/5 · US Top notch security and easy access: I’ve been using Dashlane for years and I’m very pleased with the feeling of security I feel, as well as the easy access right at my fingertips. Well finger prints. 😆
  3. [R14] Dashlane Password Manager 5/5 · US You must get this: I’ve used several password managers and settled on Dashlane after my previous tools were bought by sketchy companies. Dashlane is easy to use and manages passcodes as well a passwords. It is well supported by iOS and Windows. You should definitely use it.
  4. [R20] Dashlane Password Manager 5/5 · US Overall okay: There is not a blank for user ID only email. Also would like a way to put notes in such as acct numbers or PIN
  5. [R3] Dashlane Password Manager 3/5 · US Poor configuration: I have had Dashlane for a number of years of years. Problem is every time. I have sign in again it does not remember some passwords.
  6. [R13] Dashlane Password Manager 1/5 · GB Doesnt work in airplane mode: This app doesnt work offline or in airplane mode. I dont have 2FA enabled. On the log in screen with Biometric it just hangs. When I get a network connection again it works again. Raised issues before on this been happening for over 6 months I have the latest app.
  7. [R16] Dashlane Password Manager 5/5 · US Nice app: I’ve been using Dashlane for a long time and like it a lot. I always recommend it to my friends and family. Easy to configure and use.
  8. [R32] Dashlane Password Manager 5/5 · US Very good: This app is very useful for keeping track of passwords very simple and self explanatory all you have to do is click a button and have Face ID very helpful 10/10
  9. [R1] Dashlane Password Manager 2/5 · US Ten year paying customer soon to be cut off?: I’ve been a pro level or higher customer for at least ten years. Dashlane has been our family’s favorite password management system throughout that time. However! I just renewed for a year only to find Dashlane will no longer support my Apple devices pre iOS 18!? I have two 2018 iPads that still serve us well. We can’t afford to buy new ones! I was jus
  10. [R7] Dashlane Password Manager 1/5 · US No longer works on my iPad ios 17.7: Dashlane does not support IOS 17.7 on my iPad (6th generation). I have invested years building my dashlane database, paying my annual fees and praising Dashlane only for it to suddenly stop working on my 2 iPads. Maybe this will fit for others, but I would not recommend it at this point…and your time will come.
  11. [R11] Dashlane Password Manager 1/5 · GB Withdrawal of support: App no longer works on my iPad- the only app that has decided my iPad is too old to be worthy of support. Other devices are ok. Very disappointing and will likely not renew
  12. [R6] Dashlane Password Manager 3/5 · GB best yet: getting expensive
  13. [R17] Dashlane Password Manager 1/5 · GB 100% price increase simply not worth it: It’s a good app but having gone from £30 per year to £60 is daylight robbery. Monstrously overpriced. NordPass and others offer the same thing for £12 per year with instructions on how to transfer all your passwords across. So that’s what I’ve done. So long greedy Dashlane.
  14. [R19] Dashlane Password Manager 2/5 · GB Expensive: It was already expensive and prices are going up. I’m off to try another password manager…
  15. [R21] Dashlane Password Manager 1/5 · GB Bait and Switch: Offered a free version to drawer customers in, then they began emailing to say if you don’t pay your account will be limited to 25 passwords, next it was that the account will be changed to read only, annoying but at least my passwords were saved, now they are emailing to say if you don’t pay they will delete the account and all passwords.
  16. [R9] Dashlane Password Manager 1/5 · US Customer service: I’ve had it for over 15 years. Customer service was good then. Now it’s terrible. Trying to cancel subscription and can’t talk to a person when you have a problem. They keep charging me for the same subscription. Trying to cancel. Can’t get good help.
  17. [R61] NordPass 1/5 · US Useless: Always locking me out. There is NO customer service. They don’t answer emails. Don’t waste your money!
  18. [R82] NordPass 1/5 · US Locked out of my own password locker: I spent 3 days locked out of my password manager. I was wondering why their services were constantly on sale. makes sense now. you get what you pay for. lesson learned.
  19. [R85] NordPass 1/5 · US Awful. Waste of time and money. Stop AI from writing your code.: I initially changed my passwords because they had been stolen by Mercor. I was locked out when I tried to use the new ones, and the recovery key did not work. I had no choice but to reset my account and lose access to my entire vault. I was furious. I generated new passwords for the reset and received ten temporary codes and a new r
  20. [R90] NordPass 3/5 · US No phone number for customer support services: Having no phone number for customer support is extremely difficult and time consuming
  21. [R67] NordPass 1/5 · US Not user friendly: I have been using this app for quite awhile. It is wonky. I just got a new phone and transferring it over is a nightmare- still haven’t figured it out.
  22. [R79] NordPass 1/5 · US It sucks: Can’t import my passwords from my iPhone into Nord. Appears I have to manually enter all websites data and app data into Nord
  23. [R100] NordPass 1/5 · US Must Add Accts Manually in iOS: Wayyyy too much of a PITA to have to add all of my account passwords manually from the Passwords app on iPad / iPhone. Furthermore, if you have passwords stored in Safari they must be added using a desktop / laptop computer. This would be much better if there were a way to import the passwords directly from the iPad / iPhone from the app.
  24. [R102] NordPass 3/5 · US Nice but: Wish I didn’t have to use a desktop to import as I don’t have one. Would rather use my phone.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store