Meta Business Suite vs WhatsApp Messenger

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Meta Business Suite 2/5 · US Previous POSTS ARE NOT FINDABLE.: # 1 likes on the page do not stay consistent. We’ve counted and there are at least 50 likes that have disappeared. Another problem people who liked the page early on in 2013 have been suspended so their likes not being shown and we can’t re-invite them. # 2 scheduled posts made on the computer allow extra photographs to be added after the post is created but not o
2. [R3] Meta Business Suite 3/5 · US Tags, hashtags, and more not up to par: Do you hate churches and spiritual people? Can no longer tag people during a Facebook Live. Can’t find the hashtags that used to be used just 3 months ago. Can’t edit a comment during a live (I’m the host) and can’t put up a photo during a live. All this used to be done before. Please bring all these functionalities back! To answer my question - sure seems t
3. [R6] Meta Business Suite 3/5 · US I like it, but it is QUIRKY!: This should be THE app for business pages, but there are so many things that just don’t work. Two of the most frustrating: I can no longer edit a post (the “Save” button doesn’t work), and business events don’t show up on our business page (so I have to go to the Facebook page to find them). This app is not great and seems to get worse, not better.
4. [R25] Meta Business Suite 2/5 · US Unable to schedule reels.: I keep scheduling reels that never show up in the scheduled content or post. If i don’t schedule them as posts, they don’t post or show up. It’s annoying. Scheduling reels on IG works, but it’s not the same. The images cut off and it’s just bad. I’m now having to go and create a video with the images on TikTok to post. And I hate it.
5. [R7] Meta Business Suite 1/5 · US Glitchy and Not User Friendly: Could not publish from drafts with multiple tries today even after app update. The photo editing in the business suite is atrocious. It should be just as good as the editing on Instagram.
6. [R8] Meta Business Suite 4/5 · US Format: The format and functions from the phone and computer have different views and functions.
7. [R20] Meta Business Suite 5/5 · US Easy to work with: The app makes it easy for me to manage my accounts. However, it has been extremely difficult to post this review.
8. [R21] Meta Business Suite 3/5 · US Text editing: Sometimes I can't easily edit texts before publishing. · translated
9. [R15] Meta Business Suite 3/5 · US Cross-platform but buggy: Very nice for cross-platform posting, but it often lags or flat out doesn’t work right. Messages from followers often appear days late, if at all. Events are a nightmare. Only use this to post updates and pictures.
10. [R16] Meta Business Suite 2/5 · US Publishing issues: Issues publishing saved drafts. Gives me unable to publish error, try again later
11. [R46] Meta Business Suite 1/5 · US So buggy, unreliable: This app crashes out on me frequently and won’t save drafts. Then today it wouldn’t publish a scheduled post or let me manually post it. I gave up and redid it in Facebook. I expect this kind of app behavior from independent creators, not something with billions in budget. Unacceptable.
12. [R49] Meta Business Suite 1/5 · US Genuinely a broken product: The majority of these positive reviews are bots. Business suite is an unfinished mess. It’s impossible to use it without running into at least one experience-breaking issue. The fact that a company like meta can’t make something that works as intended is embarrassing.
13. [R61] WhatsApp Messenger 2/5 · US Siri AI: Now they are forcing me to turn on Siri ai intelligence to translate messages. I do not want to turn it on. It worked before with it off
14. [R77] WhatsApp Messenger 5/5 · US Review: So far using WhatsApp has been amazing experience with its interface being user friendly and easy to navigate!! Love the tool to stay in communication with friends and families near and away!! International call feature is great!! Lots of thanks to the WhatsApp team!! 💜💜🤎🤎
15. [R40] Meta Business Suite 1/5 · US No Help Options Except NI (no intelligence): As a social media manager, I recommend SOCi or PostHog for scheduling posts and running analytics. If you need help with Facebook or Instagram, Meta Suite does NOT help whatsoever! You cannot speak to a real person, not via chat, email, phone, anything!
16. [R43] Meta Business Suite 1/5 · US Customer service: I can spend an hour on the phone with customer service hard to understand their English, and nothing is accomplished after an hour
17. [R94] WhatsApp Messenger 1/5 · US WhatsApp Ban for NO REASON: it keeps getting my account under review over and over and over again despite not violating any terms of services. it’s costing me my important work. I’m so done with What’sApp at this point. Nothing like this ever happened before. Please FOR GOD SAKE fix your problem WhatsApp with my account. Also the AI-generated responses from WhatsApp are extremely USELESS and SUPPO
18. [R27] Meta Business Suite 3/5 · US Typical Meta with features not working: While I like the app in general and the convenience of scheduling to two places in advance, I wish they would fix the things that don’t work. For example, today I can’t see my four scheduled posts cause when I click on that link like I’ve done thousands of other times in the past, the link is dead and only allows me to schedule a new post and there’s no way
19. [R73] WhatsApp Messenger 1/5 · US Try and add your family! Go on…: What a disaster! Downloaded the app to stay in contact with relatives overseas during a long trip abroad. I can’t add new family members without getting my account flagged! Now it’s saying I’m suspended and I had to request a review to get my account back ??? How is this functional? It’s like it’s punishing me deliberately for not sharing all of my phone contacts a
20. [R78] WhatsApp Messenger 3/5 · US I don't like the way the ban my WhatsApp: I don't know what to is the reason any time I add my contact and I message them you will ban my WhatsApp account I don't like it please dear mark Zuckerberg thank you for understanding
21. [R82] WhatsApp Messenger 2/5 · US Incorrect flagging: I did absolutely nothing except for sending photos to my friends and whatsapp flagged me for 24h+ and now i have to wait for support. I am on vacation and don’t have the time to deal with not being able to make plans. Whatever AI they’re using to detect spam is not well trained and doesn’t work well.
22. [R85] WhatsApp Messenger 1/5 · US Keeps suspending my account for no reason: If I could put a zero star I would this app constantly suspends or “investigates” my account for no clear reason it happens every few days and I have to wait to text my family back while I’m in a whole other country by myself it’s a huge hassle to try and find other apps to use to communicate with my family and they never give me a clear reason onto why m
23. [R91] WhatsApp Messenger 1/5 · US Can’t remove Meta AI: It’s pretty messed up that they make it so you can’t remove Meta Ai from your whatsapp. Stop shoving AI into everything, especially in this where it is noy adding any value to the user experience and only makes people distrust your product even more. Whatever happened to consent and allowing users to opt out of unnecessary features. Total BS. I am deleting and switching to Si