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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

AMC Theatres vs Marcus Theatres & Movie Tavern

AMC Theatres 4.8★ · Free to download 75
Winner AMC Theatres
Marcus Theatres & Movie Tavern 4.7★ · Free to download 55

AMC Theatres app is generally more reliable for core functions like ticket purchasing and account management, despite some reported glitches, while Marcus Theatres & Movie Tavern app suffers from more frequent crashes and payment issues.

Full reviews: AMC Theatres · Marcus Theatres & Movie Tavern

The AMC Theatres app, with a higher lifetime rating, generally offers a more stable experience for buying tickets and managing memberships, though users report occasional login and payment errors. The Marcus Theatres & Movie Tavern app, while functional for basic ticket booking, is plagued by frequent crashes, issues with payment methods for concessions, and problems linking rewards and memberships.

Head to head

Features edge: AMC TheatresR9R11R17R21
AMC Theatres AMC's app allows users to order tickets and concessions online, and A-List members appreciate the benefits, though some find the reservation limits restrictive R11R17R21R29. There are requests for more advanced filters, like movie ratings R9.
Marcus Theatres & Movie Tavern Marcus Theatres & Movie Tavern app enables booking movies and food ahead of time R71. However, users desire features like saving movies to a list and saving payment information . A significant complaint is the inability to order food with general admission tickets R72.
Ease of Use edge: AMC TheatresR1R13R25R44
AMC Theatres Many AMC users find the app easy to use when it works . However, some report difficulty with account management, such as updating payment methods or combining accounts R1R13R25. The process for canceling subscriptions is also described as complicated R44.
Marcus Theatres & Movie Tavern Marcus Theatres & Movie Tavern app is often described as not user-friendly and complicated . Users report issues with navigation, particularly for benefits and rewards R79R102. Accessibility is also a concern, with large fonts causing payment screen issues .
Reliability edge: AMC TheatresR3R7R10R16
AMC Theatres The AMC app experiences frequent glitches, including login errors, app crashes, and issues with purchasing tickets R3R7R10R16. Users also report tickets not appearing in their accounts after purchase R28R34.
Marcus Theatres & Movie Tavern The Marcus Theatres & Movie Tavern app is highly unreliable, with frequent crashes, especially when trying to log in, access benefits, or cancel memberships . Payment processing for food orders is also frequently broken R64.
Price/Value edge: AMC TheatresR11R17R36R40
AMC Theatres AMC users appreciate deals and rewards, with A-Lister membership being seen as a great value for regular movie-goers R11R17. However, some are frustrated by convenience fees, especially when app issues prevent ticket purchases or refunds R36R40.
Marcus Theatres & Movie Tavern Marcus Theatres & Movie Tavern offers a Movie Club subscription, but users report significant issues accessing benefits and discounts through the app R70R79. There are complaints about hidden fees and ads, even after paying for tickets .
Support tieR25R32R52R102
AMC Theatres AMC users report difficulty getting help with app issues, such as combining accounts or resolving double charges R25R52. Feedback submission is also described as difficult to find R32.
Marcus Theatres & Movie Tavern Marcus Theatres & Movie Tavern app users complain about unresponsive customer support, especially when dealing with membership issues or app bugs R102.
Pick AMC Theatres if

you frequently visit AMC Theatres and want to manage your A-List membership, purchase tickets, and order concessions, accepting occasional app glitches R11R17R29.

Pick Marcus Theatres & Movie Tavern if

you only occasionally need to find showtimes and reserve seats at Marcus Theatres and are willing to tolerate frequent app crashes and payment issues for concessions .

Evidence note: Both apps are free to download, so the free-vs-paid asymmetry rule does not apply directly. However, both apps have associated paid memberships (AMC A-List, Marcus Movie Club) which influence user expectations and complaints.

Frequently asked

Which app is better for buying tickets?
The AMC Theatres app is generally more reliable for buying tickets, although some users report occasional errors and tickets not appearing after purchase R7R16R28R34. The Marcus Theatres & Movie Tavern app frequently crashes or has issues during the ticket purchasing process R64.
Can I order food and drinks through these apps?
Yes, both apps allow you to order food and drinks R29R71. However, the Marcus Theatres app has significant issues with concession ordering, including broken payment processes, inability to use Apple Pay, and not allowing food orders with general admission tickets R64R72.
Do these apps support membership programs?
Yes, both apps support their respective membership programs (AMC A-List and Marcus Movie Club). AMC users generally enjoy their A-Lister benefits R11R47, while Marcus Movie Club members frequently report issues with the app not recognizing their membership, linking rewards, or accessing benefits R70R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] AMC Theatres 3/5 · US Entourage & filter: My friend and I spent 30 minutes trying to get entourage set up with each other. Wouldn’t easily take. Also, please add to your filter a way to select movies by rating (G, Pg, R, etc. )
  2. [R11] AMC Theatres 5/5 · US A Lister: I enjoy being an A-Lister! Great Deal for regular movie-goers!!
  3. [R17] AMC Theatres 5/5 · US AMC Theaters: I love it they have discount and collect rewards to use on ur food,tickets AMC is the best place to visit and watch ur movies
  4. [R21] AMC Theatres 3/5 · US Good app overall, but huge flaw with it: Overall, I like the app it does what it needs to do, however as a A-list member I am able to see up to four movies a week however on the app, I can only make four reservations no matter when those movies are even if they are weeks apart. If I’m allowed to see four movies a week I should be able to make four reservation reservations per week.
  5. [R1] AMC Theatres 1/5 · US VERY SLOW TO UPDATE: I just updated my billing. The app doesn’t allow for any transactions
  6. [R13] AMC Theatres 1/5 · US Not letting me update payment: Not letting me update payment
  7. [R25] AMC Theatres 1/5 · US What A Mess: I cannot get one agent to help solve the issues I am having with the app and needing to combine both my accounts which were inadvertently set up. I’ve spent hours emailing and on the phone to no avail.
  8. [R44] AMC Theatres 1/5 · US Very hard to cancel subscription: I have been all over the app looking for a way to cancel the subscription and it’s so complicated. There’s just not a simple cancel button. I have to find my AMC membership number. If I’m on the app under my name, it should appear easy but it doesn’t. I would punch somebody in the face right now if they were standing here that’s how disgusted I am with this.
  9. [R3] AMC Theatres 3/5 · US login glitchy: There have been a few times in the recent past where i have been unable to log in due to an error.
  10. [R7] AMC Theatres 1/5 · US doesn’t work: whenever I try to buy a ticket in the app, it tells me an error occurred after I select my seats 👎👎
  11. [R10] AMC Theatres 1/5 · US Broken: Apps times out. My card was charged but can’t see my tickets yet
  12. [R16] AMC Theatres 1/5 · US Bad app: Won’t let me buy tickets, it get stuck on the payment form!
  13. [R36] AMC Theatres 1/5 · US Convenience fee for no convenience: Bought tickets for a movie on Tuesday and right after I bought them it said you can get 50% off if you become a free member. So alright let’s become a free member and refund these tickets then buy the tickets again. “Convenience” fee isn’t included in the refund but no big deal the tickets will be 50% off right? I go to buy the tickets again and the 50% off disc
  14. [R40] AMC Theatres 1/5 · US Bad benefits: Charge me basically eight dollars service charge? What advantage is having the app if I’m basically paying $10 extra
  15. [R32] AMC Theatres 1/5 · US reviews: it is difficult to find how to submit feedback. my experience is almost always amazing with the app but the experience was destroyed by a service member at your Roosevelt location in Chicago.
  16. [R52] AMC Theatres 1/5 · US Not user friendly: Very confusing app gets stuck all the time. I’ve been double charged multiple times and the customer service is horrible. I can’t even talk to any one if there is a big issue
  17. [R102] Marcus Theatres & Movie Tavern 3/5 · US Please fix it: Became a movie club member and paid for the year. Which would be great but it took me several months to realize to use the benefit I have to sign in and out of the app. That is annoying. I also emailed the company and 3 months later nothing. Love Marcus theaters but the process that should make you feel a little special seems like they don’t even care about you.
  18. [R28] AMC Theatres 1/5 · US Reservations: Purchased tickets and I’m not showing any tickets on my account
  19. [R34] AMC Theatres 1/5 · US MAJOR bugs that will cost you money: What do you think you will use this app for? Getting tickets, referencing past or future orders, cancelling orders, showing tickets to theatre attendants to get into the actual movie right? You’re DREAMING. There’s a bug that makes it impossible to see any ticket I’ve reserved, which makes it impossible to cancel, which makes it impossible for me to see other
  20. [R29] AMC Theatres 5/5 · US Young Washington: My wife,grandson, and me really enjoyed this movie. I really like ordering my tickets online and our popcorn and drinks also. Highly recommend the movie and being a Stubs member
  21. [R64] Marcus Theatres & Movie Tavern 1/5 · US Broken ordering: Tried to use both the app and the website to preorder food and drinks. Both are just broken. Seems to be a normal thing for this app. It is always painful to use. Getting tickets is fine but anything else is a pain. Fix your app.
  22. [R71] Marcus Theatres & Movie Tavern 5/5 · US App Review: I love how I’m able to book my movie and food ahead of time so that I don’t have to wait in a long line for my order, etc. The staff are friendly when I get to the counter for my food and ticket💛😁
  23. [R72] Marcus Theatres & Movie Tavern 3/5 · US Why: On the app it does not let you order food when you purchase a general admission ticket
  24. [R47] AMC Theatres 5/5 · US A lister: I love my entourage
  25. [R70] Marcus Theatres & Movie Tavern 2/5 · US Magic movie reward issue: Rather annoying to have to sign out and back in just for it to pick up my magical movie rewards membership to get my discounts.
  26. [R79] Marcus Theatres & Movie Tavern 1/5 · US Membership doesn’t appear correctly: This app is fine if you order tickets occasionally. Finding showtimes and reserving seats is pretty simple. But enrolling in the Marcus Movie Club has been a NIGHTMARE for me. After signing up and receiving my confirmation email, my membership did not appear in the app. The movie club is “exclusively” managed and used “in the app,” as the app and website and FA

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store