Burner vs Text Free
Burner is the better choice for users seeking a more reliable second number experience, despite its higher price point and billing issues, while Text Free struggles with consistent call quality and an overwhelming number of ads.
Burner generally offers a more functional and intuitive experience for a second phone number, though it faces significant complaints regarding billing and app speed. Text Free, while popular, is plagued by poor call quality, excessive ads, and issues with verification codes and account access.
Head to head
You need a second number for privacy or business and prioritize a generally more functional app experience, are willing to pay for it, and are prepared to closely monitor billing R5R29.
You primarily need a free texting app and can tolerate frequent ads, poor call quality, and potential issues with verification codes and account access .
Evidence note: Burner's negative reviews are heavily skewed towards billing and subscription issues, often related to free trials, which might inflate its perceived negativity compared to its general functionality. Text Free's free tier attracts a large user base, and many complaints stem from the limitations of the free version and the push to pay for features like verification codes.
Frequently asked
Does Burner offer a free trial?
Can Text Free receive verification codes?
What are the common complaints about Burner?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R5] Burner Amazing service: I needed to respond to a text from my builder after closing, but didn’t want him to have my new phone number. This app worked perfectly. Simple, intuitive layout, and they even let you pick from a variety of local area codes. 5/5
- [R7] Burner Glitchy, slow, and lacks functionality: Not a fan so far. If you’re using this for online dating privacy/screening, be aware that it has no reaction function, which is standard on both iPhone and Android. It’s also incredibly, frustratingly slow. This is the only app I have where it takes several seconds to register typed characters. Dictation is a little better, but frankly if this doesn’t resolv
- [R15] Burner Number of calls: Out of no where with no heads up we have been limited on how many calls we can make with a number
- [R29] Burner Effective: Provides number for call you do not want recipient to have the number you usually use.
- [R3] Burner App way too slow: I like the app it’s just SUPER slow. Also wont alert you that you have a text unless the person’s number is saved. Could be better but overall it serves its purpose.
- [R9] Burner Works but clunky: I have been using this app for about a month now or so, and it is very slow to open, very slow to download messages, and send them out. I find that it’s very clunky. I have an iPhone 13 Pro Max and it takes about 20 seconds just to start the program. To send out messages and receive, it probably takes about another 20 seconds for each action. I’ve use other numbers, including Goo
- [R6] Burner Spotify and burner problems: Everything works on this app very well including getting really good updates on texts and calls but the one thing I would say is a big negative and I would love to get some more information on how to fix this because Google is no help, is why every single time I’m on Spotify and I go to check a text or respond to a text and when I get off of the Burner app back onto Sp
- [R12] Burner Confusing: Anytime I call it registers under the name Alicia Oliver? And that makes it confusing. And I can’t tell if I can have multiple numbers on here or not.
- [R20] Burner Don’t Even Bother With Burner: I signed up for a number to use for a new small business. One week later (after having used the number on critical business documents), I open the app to get a message that my account has been banned since I “violated the Burner Terms of Service.” Clearly someone before me was using the number for crime, burned the number, and then I was the unlucky next person to cl
- [R2] Burner Don’t do free trial: I did like this app quite a lot until it charged me for a subscription to a free trial that i had cancelled right after subscribing to it, almost a week later and now its causing disruptions to my whole phone !!
- [R4] Burner Stole $16.99 from me and lied: Do not use this app they will say you have a trial but as soon as you download the app, they will cancel the trial and charge you automatically. I use this app for like 15 minutes and didn’t like that user interface so I deleted it off my phone the next day I can’t download apps because all of a sudden they charged me $16.99
- [R10] Burner Keeps billing after cancellation: The app “works,” but after we burned the two numbers we had, we kept being billed for months more. Impossible to resolve because Apple simply blames the developer - and the developer says they cannot issue refunds, only Apple can. Online searches show this “feature” extends to other users. Be careful!
- [R13] Burner Scam cancellation: I didn’t want this subscription and never did y’all’s FREE APP WOULD LET ME CONTINUE WITH OUT A FREE TRIAL WHEN. I seen it was a yearly and 100$ I instantly cancelled but still being charged I want my money and would let to stop being charged for something I never intended on using
- [R1] Burner App is Broken: There is no way to contact anyone. And the ai generated help page is worthless. I have paid for the service, used it for over a year, renewed even. And the app wont go past the login. Would be super if someone would get back to me.
- [R18] Burner Rip off: I purchased $20 worth of credit credits I did not receive my credit. They will not reply. and when they decided to reply, they said to reach out to Apple support, and Apple support is about as useless as the Burner support.
- [R45] Burner Great app and support: This is the best app I’ve ever used. The unlimited texts and calls work perfectly. I ran into a few issues but customer support helped me resolve them. Thanks!
- [R22] Burner Cancelled subscription still charged: I select a 3 day trial. I cancel the subscription the first day after downloading. I get charged $14.99 anyway. Not happy about it.
- [R26] Burner Cancelled during free trial but still billed: It works, but I realized I didn’t actually need it and cancelled during the free trial. However I was still billed and then denied a refund. Messed up, I didn’t authorize the charge but apparently tech companies can steal and not trip about it.
- [R28] Burner 3-day free trial was really 2 days, and trying to grab 90 bucks: This app works great. It you pay. I downloaded last week, opted for the 3 day trial, and started poking around. It seems solid, but I don’t need a second number i can change at will for 90 bucks. I made a mental note towards the end of the 2nd day to make sure I canceled it and deleted it. Tell me how this app just a couple hours la
- [R64] Text Free THE CODESSSS: Literally the only reason I got this app was to verify a code please make this free I realize everything else is free but I feel like a lot of people only need the app to do this
- [R67] Text Free Verification Codes: I paid the 10$ and it specifically said in the paid section I would get this perk. Well I paid and this number I was provided has not been receiving verification codes!
- [R71] Text Free No verification codes: It’s pretty good. But you need to pay just to see a verification code
- [R106] Text Free No verification: Will not allow you to receive verification codes unless you pay them
- [R66] Text Free Could be better: It always has adds and when you call the quality is horrible even when I have internet!.
- [R70] Text Free Won’t even work: Years ago I had this app and it worked well, now I’ve downloaded it on my iPhone 16 pro max and this app keeps freezing, unable to even create an account. I’ve been trying for days and it’s like I download a fake imposter.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store