Burner

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R6] 5/5 · US Amazing service: I needed to respond to a text from my builder after closing, but didn’t want him to have my new phone number. This app worked perfectly. Simple, intuitive layout, and they even let you pick from a variety of local area codes. 5/5
2. [R19] 5/5 · US Love it: Very good app and reasonable prices, i dont have to worry about using my personal numbers and get lots of spam calls and this is a good way to have a second number for work then carrying around two phones!
3. [R41] 5/5 · US Effective: Provides number for call you do not want recipient to have the number you usually use.
4. [R148] 5/5 · US Great Business Option: I use this app for my business and I love it! Extremely minimal glitches and support is quick if ever an issue. 10/10
5. [R64] 5/5 · US was incredibly helpful: you can switch out your number anytime all it is is a 10 minute cooldown I definitely recommend this over TextNow
6. [R67] 5/5 · US Love it: So far, this is a new app for me, but I really enjoy it. It’s really easy to use and it works perfectly the way I want.
7. [R82] 5/5 · US Quality: The app works really well. It’s super easy to use and has a good interface with good color options in different customizations.
8. [R115] 5/5 · US Burner numbers work well: It works well for the most part. I especially like the verified options to get notifications to numbers that ignore traditional VOIP numbers.
9. [R1] 5/5 · US Don’t do free trial: I did like this app quite a lot until it charged me for a subscription to a free trial that i had cancelled right after subscribing to it, almost a week later and now its causing disruptions to my whole phone !!
10. [R3] 1/5 · US Stole $16.99 from me and lied: Do not use this app they will say you have a trial but as soon as you download the app, they will cancel the trial and charge you automatically. I use this app for like 15 minutes and didn’t like that user interface so I deleted it off my phone the next day I can’t download apps because all of a sudden they charged me $16.99
11. [R5] 1/5 · US Keeps billing after cancellation: The app “works,” but after we burned the two numbers we had, we kept being billed for months more. Impossible to resolve because Apple simply blames the developer - and the developer says they cannot issue refunds, only Apple can. Online searches show this “feature” extends to other users. Be careful!
12. [R7] 1/5 · US Scam cancellation: I didn’t want this subscription and never did y’all’s FREE APP WOULD LET ME CONTINUE WITH OUT A FREE TRIAL WHEN. I seen it was a yearly and 100$ I instantly cancelled but still being charged I want my money and would let to stop being charged for something I never intended on using
13. [R2] 1/5 · US App is Broken: There is no way to contact anyone. And the ai generated help page is worthless. I have paid for the service, used it for over a year, renewed even. And the app wont go past the login. Would be super if someone would get back to me.
14. [R4] 2/5 · US Glitchy, slow, and lacks functionality: Not a fan so far. If you’re using this for online dating privacy/screening, be aware that it has no reaction function, which is standard on both iPhone and Android. It’s also incredibly, frustratingly slow. This is the only app I have where it takes several seconds to register typed characters. Dictation is a little better, but frankly if this doesn’t resolv
15. [R8] 2/5 · US So slow: The app slows my whole phone down, messages take forever to be delivered
16. [R22] 2/5 · US Not always working: Had the app for some time. Not impressed with the slow speed to make calls and having to delete & reinstall the app from time to time.
17. [R9] 1/5 · US Rip off: I purchased $20 worth of credit credits I did not receive my credit. They will not reply. and when they decided to reply, they said to reach out to Apple support, and Apple support is about as useless as the Burner support.
18. [R46] 1/5 · US DONT USE IT: Voicemail doesnt work, Customer Service doesnt exist, the app is trash
19. [R11] 1/5 · US Don’t Even Bother With Burner: I signed up for a number to use for a new small business. One week later (after having used the number on critical business documents), I open the app to get a message that my account has been banned since I “violated the Burner Terms of Service.” Clearly someone before me was using the number for crime, burned the number, and then I was the unlucky next person to cl
20. [R18] 1/5 · US Avoid the app: They cancelled my account without explanation My advice is to use another platform
21. [R27] 1/5 · US messages don’t always send: i have used and payed for this app for years. it had worked great aside from bugs and periods where it was out of service. Now, It almost always lags to where I can’t type and it is 50/50 whether the texts I send will be delivered to the recipient or not! It’s very frustrating, unusable, and unreliable. I might as well pay for another app! But I can’t because this burne
22. [R29] 1/5 · US It’s not working for me: I’m using the new number it’s not sending my test text message
23. [R30] 1/5 · US Immediately Charged me for a month when first three days free. Bad bad will not dial numbers: Bad app. Takes your phone number. It will not call numbers you type in other than calling your own number first. Deleting. Not paying for defective apps
24. [R52] 1/5 · US Problem: When I call my contacts or vice versa, I can hear them but they can’t hear me. Solution ?? Since you haven’t acknowledged receipt of my review, let alone provide a solution for my problem, I am canceling my subscription. I would like a refund of the cost of the subscription, prorated for the unused portion. I am not holding my breath for that to happen. If I could you a zero rating, I wo
25. [R33] 1/5 · US Sucks: This app took over my cellphone connection and I can’t use my phones data when on the road or at home
26. [R107] 3/5 · US Spotify and burner problems: Everything works on this app very well including getting really good updates on texts and calls but the one thing I would say is a big negative and I would love to get some more information on how to fix this because Google is no help, is why every single time I’m on Spotify and I go to check a text or respond to a text and when I get off of the Burner app back onto Sp
27. [R168] 5/5 · US Audio bug: When I open or switch away from the app music gets cut, it didn’t use to happen… fix it :)
28. [R475] 3/5 · CA Needs video support: Why can’t you add video file through sms or other formats! 4 stars will be higher if you add it!
29. [R54] 1/5 · US Can’t use on both iPad & Phone: You can only be signed in on one device. You have to completely log out and login on whichever device you want to use. You’ll get errors if you stay logged in. Really a pain. All the other apps allow simultaneous logins across devices. They did refund my money promptly when I realized this.
30. [R210] 3/5 · US Okay, far from great: This app has several shortcomings- often calls placed through the app fail to sync with Bluetooth devices, resulting in audio coming through the iPhone speakers rather than my AirPods or headset. It also does not allow you to access your messages when you are mid-call, so if you’re on the phone with someone and they send you a code you need to hang up, read the code, then cal
31. [R266] 3/5 · CA It’s ok: Anytime a business asks for my number I give this. But I don’t like how the number is picked up as VoiP by many websites and codes fail to reach me. Also why do I need to pay additional $80 for a “verified” number on top of the $80 I’ve already paid? And when I do, I get an error code saying no numbers are available. Not convenient.
32. [R406] 3/5 · CA Verified numbers not working Tinder: Just started last few days as far as I can tell but not getting what I paid for. Is this going to be addressed?
33. [R25] 1/5 · US Not for high volume: Even with the $90 yearly play it caps your outbound calls per day. Absolute rip off
34. [R147] 3/5 · US Number of calls: Out of no where with no heads up we have been limited on how many calls we can make with a number
35. [R12] 1/5 · US Cancelled subscription still charged: I select a 3 day trial. I cancel the subscription the first day after downloading. I get charged $14.99 anyway. Not happy about it.
36. [R32] 2/5 · US Needs a major update: Burner is the only app that makes my phone lag. It takes forever to open. The calls are good once I can get it opened. It needs a major makeover too.
37. [R38] 1/5 · US Thief’s: Downloaded the app used the free version and canceled before the trial was over! They been charging me for the past 8 months! Tried to reach out and they said they didnt have my info. Now my bank had to cancel my card and change my account!
38. [R53] 1/5 · US Unable to cancel subscription: I got the app, tried the free trial to see if I liked the app. It wasn’t for me, so I cancelled the free trial about a month ago. I’ve been getting charged $9.99 to my card multiple times a week to the point I had to report my card as stolen to stop the charges. No matter what I do, I can’t properly cancel the subscription.
39. [R20] 1/5 · US Does not Support Caribbean area codes: Unfortunately support for caribbean area codes is gone.
40. [R348] 3/5 · CA Does this support international calls?: I tried making an international call but nobody picked up.