Burner vs Second Phone Number'
Choose Burner for better overall reliability and user experience.
Burner generally offers a more reliable service and better user experience compared to Second Phone Number, despite some recent negative reviews. While both apps have issues with customer service and subscription practices, Burner has a higher lifetime rating and more positive feedback overall.
Head to head
you want a more reliable app with better features and user experience.
you are looking for a basic second number app and are okay with potential complications.
Evidence note: Burner has a higher overall rating and more positive feedback, but both apps have significant complaints about subscription practices.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R5] Burner Amazing service: I needed to respond to a text from my builder after closing, but didn’t want him to have my new phone number. This app worked perfectly. Simple, intuitive layout, and they even let you pick from a variety of local area codes. 5/5
- [R33] Burner Love It: I’ve known about Burner since at least 2018. Recently, I subscribed to the new Dual SIM plan. This works flawlessly on iOS, and you can easily switch between numbers in iMessage or when calling people. Also, the biggest thing I’m in love with was the fresh new number they generated for me. Seemingly, it hasn’t been used by anyone before and doesn’t show up anywhere online. I couldn’t be h
- [R64] Second Phone Number' Illegal data breach: Be very careful this app is very illegal. They ask for your ID, passport photos please do not download or pay this app one cent. Apple is in it clearly since they won’t refund me even though I have provided proof. I can’t even use what I paid ! is asking for my passport information. You are allowing criminals to get information about citizens.!!!!!!! I will report this to p
- [R97] Second Phone Number' Requires scanning a government ID: This app requires scanning your givernment ID
- [R3] Burner App way too slow: I like the app it’s just SUPER slow. Also wont alert you that you have a text unless the person’s number is saved. Could be better but overall it serves its purpose.
- [R9] Burner Works but clunky: I have been using this app for about a month now or so, and it is very slow to open, very slow to download messages, and send them out. I find that it’s very clunky. I have an iPhone 13 Pro Max and it takes about 20 seconds just to start the program. To send out messages and receive, it probably takes about another 20 seconds for each action. I’ve use other numbers, including Goo
- [R67] Second Phone Number' deceptive subscription: i expected the “free trial” to not instantly charge my card $10. very dissatisfied why would i spend $10 for a 3 day number that doesn’t even work properly when trying to do verifications. avoid.
- [R81] Second Phone Number' Charged immediately and doesn’t work: It said there was a 2 day trial. Wrong. Lies. My card was charged immediately. On top of that IT DOESNT EVEN WORK. No texts or calls go through no matter what. This is after I gave up my ID information to verify. In the US sending to the US, nothing works. Scam.
- [R42] Burner messages don’t always send: i have used and payed for this app for years. it had worked great aside from bugs and periods where it was out of service. Now, It almost always lags to where I can’t type and it is 50/50 whether the texts I send will be delivered to the recipient or not! It’s very frustrating, unusable, and unreliable. I might as well pay for another app! But I can’t because this burne
- [R20] Burner Don’t Even Bother With Burner: I signed up for a number to use for a new small business. One week later (after having used the number on critical business documents), I open the app to get a message that my account has been banned since I “violated the Burner Terms of Service.” Clearly someone before me was using the number for crime, burned the number, and then I was the unlucky next person to cl
- [R61] Second Phone Number' The worst: I purchased a number of, for a year, used as normal send normal pictures chatting , then they blocked my account due to terms and conditions breach, for sending regular pictures, they are 1000% a scam !
- [R93] Second Phone Number' Don’t waste your time: I’ve had the number for one week. It has been suspended two times for what it says is suspicious activity yet. I’m just using it as a second number for my business with no spam or excessive outgoing calls. Customer service is literally nonexistent. If you want an answer right away it takes 2 to 3 days to get a response from them don’t waste your time it’s not worth the ag
- [R49] Burner Affordable alternative: Affordable alternative to a lot of the other apps out there. We’ve been using it for about a year and have enjoyed it
- [R14] Burner Love it: Very good app and reasonable prices, i dont have to worry about using my personal numbers and get lots of spam calls and this is a good way to have a second number for work then carrying around two phones!
- [R106] Second Phone Number' They scammed me: I got a free trial. I canceled the free trial before I was supposed to be charged before it expired a few days later mind you the subscription is not expired yet and is canceled. They charge me anyway and Apple will not refund you. Do not download this app do not get the free subscription they will charge you. I’ve been scammed and I can’t get my money back
- [R1] Burner App is Broken: There is no way to contact anyone. And the ai generated help page is worthless. I have paid for the service, used it for over a year, renewed even. And the app wont go past the login. Would be super if someone would get back to me.
- [R18] Burner Rip off: I purchased $20 worth of credit credits I did not receive my credit. They will not reply. and when they decided to reply, they said to reach out to Apple support, and Apple support is about as useless as the Burner support.
- [R63] Second Phone Number' Texting off.: I have been using this app since february, in the beginning it was ok, no problem, but later, for the last two months I couldn’t send messages or respond, i tried to reach out the developers, but no phone numbers provided, i wrote to tech support a million times, but useless. Please contact me, or fix the texting issue.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store