Burner vs Second Phone Number
Burner is the better choice for a second phone number app due to its more reliable core functionality and better user experience, despite both apps sharing significant issues with billing and customer support.
Burner generally offers more reliable call and text functionality, with users appreciating its intuitive layout and ability to pick local area codes. Second Phone Number struggles with message delivery, account blocks, and a confusing credit system, though both apps face substantial criticism regarding billing practices and customer support responsiveness.
Head to head
You need a second number for privacy or business and prioritize a more intuitive interface and generally more reliable messaging and calling, even if you might encounter occasional slowness or billing issues R5R14R33.
You are looking for a very basic second number for quick verifications and are willing to navigate a potentially confusing credit system and higher risk of technical issues or account blocks .
Evidence note: Both apps have a significant number of recent negative reviews, particularly concerning billing and free trial issues, which skews their current perception. Burner has a higher lifetime rating, but recent reviews highlight persistent problems. Second Phone Number's reviews indicate more severe and frequent functional issues.
Frequently asked
Are Burner and Second Phone Number truly free?
Can I use these apps for WhatsApp or other verification codes?
Do these apps limit calls or texts?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] Burner App way too slow: I like the app it’s just SUPER slow. Also wont alert you that you have a text unless the person’s number is saved. Could be better but overall it serves its purpose.
- [R5] Burner Amazing service: I needed to respond to a text from my builder after closing, but didn’t want him to have my new phone number. This app worked perfectly. Simple, intuitive layout, and they even let you pick from a variety of local area codes. 5/5
- [R7] Burner Glitchy, slow, and lacks functionality: Not a fan so far. If you’re using this for online dating privacy/screening, be aware that it has no reaction function, which is standard on both iPhone and Android. It’s also incredibly, frustratingly slow. This is the only app I have where it takes several seconds to register typed characters. Dictation is a little better, but frankly if this doesn’t resolv
- [R9] Burner Works but clunky: I have been using this app for about a month now or so, and it is very slow to open, very slow to download messages, and send them out. I find that it’s very clunky. I have an iPhone 13 Pro Max and it takes about 20 seconds just to start the program. To send out messages and receive, it probably takes about another 20 seconds for each action. I’ve use other numbers, including Goo
- [R6] Burner Spotify and burner problems: Everything works on this app very well including getting really good updates on texts and calls but the one thing I would say is a big negative and I would love to get some more information on how to fix this because Google is no help, is why every single time I’m on Spotify and I go to check a text or respond to a text and when I get off of the Burner app back onto Sp
- [R16] Burner So slow: The app slows my whole phone down, messages take forever to be delivered
- [R33] Burner Love It: I’ve known about Burner since at least 2018. Recently, I subscribed to the new Dual SIM plan. This works flawlessly on iOS, and you can easily switch between numbers in iMessage or when calling people. Also, the biggest thing I’m in love with was the fresh new number they generated for me. Seemingly, it hasn’t been used by anyone before and doesn’t show up anywhere online. I couldn’t be h
- [R2] Burner Don’t do free trial: I did like this app quite a lot until it charged me for a subscription to a free trial that i had cancelled right after subscribing to it, almost a week later and now its causing disruptions to my whole phone !!
- [R4] Burner Stole $16.99 from me and lied: Do not use this app they will say you have a trial but as soon as you download the app, they will cancel the trial and charge you automatically. I use this app for like 15 minutes and didn’t like that user interface so I deleted it off my phone the next day I can’t download apps because all of a sudden they charged me $16.99
- [R10] Burner Keeps billing after cancellation: The app “works,” but after we burned the two numbers we had, we kept being billed for months more. Impossible to resolve because Apple simply blames the developer - and the developer says they cannot issue refunds, only Apple can. Online searches show this “feature” extends to other users. Be careful!
- [R13] Burner Scam cancellation: I didn’t want this subscription and never did y’all’s FREE APP WOULD LET ME CONTINUE WITH OUT A FREE TRIAL WHEN. I seen it was a yearly and 100$ I instantly cancelled but still being charged I want my money and would let to stop being charged for something I never intended on using
- [R1] Burner App is Broken: There is no way to contact anyone. And the ai generated help page is worthless. I have paid for the service, used it for over a year, renewed even. And the app wont go past the login. Would be super if someone would get back to me.
- [R18] Burner Rip off: I purchased $20 worth of credit credits I did not receive my credit. They will not reply. and when they decided to reply, they said to reach out to Apple support, and Apple support is about as useless as the Burner support.
- [R45] Burner Great app and support: This is the best app I’ve ever used. The unlimited texts and calls work perfectly. I ran into a few issues but customer support helped me resolve them. Thanks!
- [R22] Burner Cancelled subscription still charged: I select a 3 day trial. I cancel the subscription the first day after downloading. I get charged $14.99 anyway. Not happy about it.
- [R14] Burner Love it: Very good app and reasonable prices, i dont have to worry about using my personal numbers and get lots of spam calls and this is a good way to have a second number for work then carrying around two phones!
- [R55] Burner Cautious: Great way to start getting to know someone without giving up your phone number
- [R15] Burner Number of calls: Out of no where with no heads up we have been limited on how many calls we can make with a number
- [R40] Burner Not for high volume: Even with the $90 yearly play it caps your outbound calls per day. Absolute rip off
- [R66] Second Phone Number Meh: Takes a lot of credits to make and receive phone calls. Now due to my subscription being cancelled because it’s no longer needed. They’ve taken my remaining credits instead of allowing me to use what was left. Would’ve used text me instead but it wouldn’t work in the country I’m in.
- [R98] Second Phone Number Scammers: They charge one time to just get a app then charge u for every single call and msg and it’s not reliable Accidentally touch the yearly plans and the won’t refund me gonna go through my bank to get my money ‘ Why apple let scammers in Apple Store very disappointed!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store