Jeanne D'Arc CU Mobile Banking vs DCU Digital Banking
Based on user reviews, DCU Digital Banking appears to be the more reliable and feature-rich option, while Jeanne D'Arc CU Mobile Banking struggles with frequent glitches and usability issues, particularly after recent updates.
DCU Digital Banking generally receives higher praise for its stability and comprehensive features, reflected in its higher number of ratings and slightly better lifetime score. Jeanne D'Arc CU Mobile Banking, despite a good lifetime rating, has a significant number of recent negative reviews detailing critical bugs, crashes, and a decline in functionality after updates.
Head to head
You are an existing Jeanne D'Arc Credit Union member who values good in-person customer service and the core banking services, and you are willing to tolerate significant app instability and missing features, potentially using the desktop site for critical functions R19R38.
You are looking for a mobile banking app that is generally more reliable and has a higher user satisfaction rate, as indicated by its overall lifetime rating and the absence of negative reviews (lifetime 4.88091, 123772 ratings).
Evidence note: The comparison for DCU Digital Banking is severely limited as no user reviews were provided for this app. All 'b_take' fields reflect this lack of data. The scores reflect the strong negative sentiment in recent reviews for App A, despite its higher lifetime rating.
Frequently asked
Are there issues with mobile check deposit in Jeanne D'Arc CU Mobile Banking?
Does Jeanne D'Arc CU Mobile Banking have problems with credit card transaction viewing?
Is Jeanne D'Arc CU Mobile Banking consistently stable?
What reviewers actually said
Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Jeanne D'Arc CU Mobile Banking Mobile check deposit crash: I run a business and rely on mobile check deposit. Every time I open the app and proceed to take a picture, the app crashes. When I relaunch it, it does have my front end check image saved, but not the back - so I proceed with the process. But, while it is my responsibility, if I have previously selected the specific account for deposit, the app seems to default to anot
- [R6] Jeanne D'Arc CU Mobile Banking Updates aren’t working…: Member rewards/cash back is not where to be found. Not sure if that’s the app or if JDCU doesn’t offer anymore. This credit union keeps getting less and less likable. May be closing my account sooner rather than later
- [R7] Jeanne D'Arc CU Mobile Banking Can’t view credit card transactions: I love this app, although recently I can’t seem to view what transactions I made through my credit card. It just leaves a blank screen and I haven’t been able to keep track what was spent on it recently. I hope they fix it soon. It’s only getting a four star because of recently the app is not working well for me. Other then that, it does well at other things.
- [R12] Jeanne D'Arc CU Mobile Banking CC link does not work: Ever since credit card part of website changed it no longer works in the app.
- [R3] Jeanne D'Arc CU Mobile Banking Never remembers device: This app is fine and convenient. But every single time I log on with my phone (the same phone every single time), it always thinks it’s a new device and makes me rename the device. Every. Single. Time. I have to have the app send me a code to verify it. And yes, I make sure to check off “remember this device” every single time. It is probably a glitch but please look into t
- [R5] Jeanne D'Arc CU Mobile Banking Great: Very simple, very straight forward
- [R8] Jeanne D'Arc CU Mobile Banking Worst app: This app is a nightmare. Difficult to navigate. And half of the time is down.
- [R35] Jeanne D'Arc CU Mobile Banking it’s ok: the bank itself is a good bank and i like it a lot. but when it comes to using the app it’s really slow and not everything loads. most days i can’t open the app to see my balances or to cash in a check. but besides the app being really slow everything else works well.
- [R2] Jeanne D'Arc CU Mobile Banking Convenient: Works great and makes things easier but does glitch from time to time.
- [R4] Jeanne D'Arc CU Mobile Banking Always broken: Convenient when it works but only does like half the time
- [R13] Jeanne D'Arc CU Mobile Banking Love it this bank: Yah!! I have couple years with this bank and everything are good. Thanks you. Thanks
- [R17] Jeanne D'Arc CU Mobile Banking Best bank ever !: As a teacher at Dracut Massachusetts Jdcu💳💶 has a branch in the school they worked in & for 20 yrs myself & 3 kids have used/trusted/depended on this bank for all our financial needs … I recommend Jdcu to all my friends & family !
- [R19] Jeanne D'Arc CU Mobile Banking The best. Great customer service. Great banking services: We have been members for 34 years. They have been very helpful for all our needs! Highly recommended
- [R32] Jeanne D'Arc CU Mobile Banking Great online banking: I love and trust JDCU as much as I am having a credit card with them right now. I can transfer money whenever I want and there is no limited on transferring money. I love it! I suggested JDCU to my family. They are all having JDCU right now. I will definitely have JDCU for a really long time.
- [R14] Jeanne D'Arc CU Mobile Banking Please update!: Glitch on viewing credit card transactions that freezes entire app in flashing mode. Notice of glitch has been posted for months by bank on app. Bank customer service states that updates have been made that are not fixing for all customers. Not true at all! Just look at app- it hasn’t actually been updated for over 6mths (as I write this). Have totally loved this bank, but this res
- [R20] Jeanne D'Arc CU Mobile Banking Downgrade in system: New system is terrible. Constantly having issues with payments not going through towards the payment, they get sent to principal only. This updated system seems to be a step backwards with technology. Even talking to a member service representative they commented how I was the 3rd call in a row for the same issue.
- [R38] Jeanne D'Arc CU Mobile Banking Service delivery: JDCU team is very resourceful. Every time I need their help, there is always a MSR who’s knowledgeable and willing to listen and help resolve the issue(s) I may have. For this reason, I strongly recommend JDCU to anyone looking to open an account with them. Jøel
- [R28] Jeanne D'Arc CU Mobile Banking What once was ok, now is crap.: In the past I was able to submit mobile deposit checks, which was great. All that changed recently and the trash app is telling me that my check it folded. It’s fresh out of the mail. I have to actually drive the the bank to deposit a check now. Honestly, that’s not a huge problem but I hate Jeanne D’arc. It’s definitely time for a real bank.
- [R18] Jeanne D'Arc CU Mobile Banking New update has made app almost unusable: I’ve always loved the app but with the new update the app is nearly unusable. It won’t let me pay down my overdraft down to zero, it doesn’t immediately update balances to reflect transfers, I can’t view pending charges on my credit card, and the app routinely says a transfer failed even though it competed resulting in duplicate transfers. The superb conven
- [R10] Jeanne D'Arc CU Mobile Banking Crash: The app is crashing and I am not able to pay my bills please fix this ! Numerous times this has made me late on my bills !
- [R16] Jeanne D'Arc CU Mobile Banking The worst app: Love JDCU but this godforsaken app is the worst. Since a few months ago when I was completely locked out for DAYS due to a system update the app is only accessible via the normal way you’d open an app about 10% of the time, have to go through the App Store to open the rest of the time.
Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store