Head-to-head
Eventbrite vs Temu
Eventbrite
70
Winner
Eventbrite
Temu
60
Eventbrite is better for finding and securing tickets to local events, while Temu is a better choice for bargain shopping, despite its aggressive marketing tactics.
Full reviews: Eventbrite · Temu
Eventbrite excels at connecting users with local events, offering a wide range of options, many of which are free. However, it faces significant criticism regarding customer support, refund issues, and technical glitches. Temu, on the other hand, is praised for its low prices and vast product selection but is heavily criticized for its aggressive in-app promotions and misleading 'free gift' offers.
Head to head
Eventbrite Eventbrite is praised for its ability to provide updates on local events, including many free options, and for being a good resource for discovering things to do in a new area R2. Users appreciate its role in helping event producers get funding . However, some users report issues with event links failing to open, saved events not appearing, and the app's algorithm not effectively showing relevant events R3R6R10R12.
Temu Temu offers a vast selection of products at low prices, with users often finding good deals and a wide variety of items . Many appreciate the convenience and range of products available . However, a significant number of users are frustrated by the constant pop-ups, spinning wheels, and games that interrupt the shopping experience .
Eventbrite Many users find Eventbrite easy to navigate and use for securing tickets . However, others report persistent glitches, such as events not showing up, issues with profile updates, and frustrating security checks R3R4R10. Some also find the process of entering information for multiple attendees repetitive and time-consuming R15.
Temu Temu's shopping experience is frequently described as annoying and frustrating due to the constant barrage of pop-ups, games, and promotional screens that users have to navigate before they can shop . Users simply want to shop in peace without these interruptions .
Eventbrite Eventbrite's reliability is a major concern, with numerous reports of fake tickets being sold on the platform, leading to users being denied entry and losing money R13. Users also experience issues with tickets not appearing after purchase, bank charges without ticket access, and links failing to load specific events R16R12. The app is also described as glitchy and prone to freezing R3.
Temu Temu's product quality is inconsistent; while some items are as expected and of good quality, others are described as cheaply made, not as advertised, or completely different from what was ordered . There are also complaints about incorrect sizing . Shipping is sometimes reported as slow R81.
Eventbrite Eventbrite offers many free events, which is a significant draw for users looking for affordable entertainment R2. For paid events, the value is tied to the event itself, but issues with refunds and fake tickets diminish the perceived value R1R7R13.
Temu Temu is highly valued for its incredibly low prices and frequent sales, allowing users to buy a wide range of items without spending a lot . However, the value is undermined by misleading promotions and 'free gift' offers that often require additional purchases or don't materialize as promised R64R66R69.
Eventbrite Eventbrite receives overwhelmingly negative feedback regarding its customer support. Users report zero human support, only automated responses, and extreme difficulty in obtaining refunds for cancelled events or fake tickets R1R7R13R16. Many express frustration at being told to pursue scammers themselves R13.
Temu Customer support for Temu is not directly mentioned in the provided reviews. However, issues with refunds for free items and misleading promotions suggest potential challenges in resolving disputes .
Pick Eventbrite if
you want to easily discover and secure tickets for a wide variety of local events, including many free options, and are prepared to navigate potential technical glitches or deal with limited customer support R2.
Pick Temu if
you are looking for extremely low prices and a vast selection of products across many categories, and are willing to tolerate aggressive in-app marketing and potentially inconsistent product quality .
Evidence note: The evidence for Eventbrite's customer support is strong and consistently negative. For Temu, the evidence regarding misleading promotions and in-app ads is also very strong. Customer support for Temu is not explicitly mentioned in the reviews.
Frequently asked
Does Eventbrite offer refunds for cancelled events?
Are the 'free gifts' on Temu truly free?
Is Eventbrite easy to use for finding local events?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Eventbrite Rocking with the best: This app is one of the best you can download, gives you updates on what events are happening around you, the best part most of them are free! So when you feel like you’re stuck at home cuz you have no money to go out, bring up the app and check out the things you can do for free! I’ve been using this app for years and I am so glad that I came upon it! Thank you eventbrite
- [R3] Eventbrite Useful/Glitchy: Been using this app for years now and it’s been pretty useful and convenient but, this app has been pretty glitchy for quite awhile now! I can’t see the events that I want to see on one of the organizers page! So for me to look for that specific event, I have to search for it! Also sometimes whenever I go to my history of the past events I’ve been to, it won’t show up! Issues like
- [R6] Eventbrite Don’t take it PERSONAL!: Based on my personal algorithm I am surprised that Eventbrite doesn’t/hasn’t shown me more of what I’m interested in👎🏼
- [R10] Eventbrite Frustrating: Any event I saved is not showing up on my iPhone but the ones showing up on my Chromebook gives me duplicates on certain events and are not in chronological order.
- [R4] Eventbrite High level incompetence.: Have you ever done a study of how much business you LOSE because of your incompetent security system? Because I’ve lost count of how many times I just close out your website without doing ANYTHING simply because I get put through three…. count them, THREE different “are you human” tests, the last of which is a matching game that LITERALLY never ends. You should be bette
- [R15] Eventbrite Timed out: I was entering information required by the app for all of the players in my foursome… 3 times as I was entering credit care info, it timed out. This required me to reenter and start over. There was no time to review for accuracy. Lots of repetitive entering of names
- [R12] Eventbrite Links fail to open: The inconsistency of Eventbrite’s handling of event links has been a long term frustration of mine. 9/10 when clicking an Eventbrite link on the web or via email, the app loads, but then just shows the home page and fails to load the specific event that was linked. This happens again and again. It’s so frustrating because opening the “preview view” of the link correctly shows t
- [R13] Eventbrite SCAM!!: Beware! Scammers selling non-refundable tickets on the platform and deny entry! Eventbright is facilitating these scams, they tell you to go after the scammers to try and get a refund, they don’t help you! Ridiculous!! Useless!! Never buying tickets there again!
- [R16] Eventbrite One of the worst experiences: I just bought tickets 5 days ago for a show and now Eventbrite is telling me I don’t have tickets despite a bank charge and an email telling me to claim my tickets. Just bought a second batch of tickets for this show I really want to go to and plan on disputing this second more expensive round of tickets to my credit card because Eventbrite thinks its smart to have an
- [R1] Eventbrite They wont refund you: I bought tickets to a Max B and French Montana concert, it got cancelled. The concert was supposed to be on June 26th. Its now July 9th and i still haven’t gotten my refund. I will never buy tickets to anything through Eventbrite ever again
- [R7] Eventbrite Zero customer support: An event in April of 2026 was canceled by an artist which promptly followed by the usual refunds will be returned by point of sale; I never got my money back. I reached out over twenty times through their app and all I’ve gotten were automated responses of we’ll look into it. I ask to speak to a human, it promptly says it’s all automated or there is no body. It’s become AI g
- [R42] Eventbrite Be careful paying for events: I paid for an event, it was cancelled, with no notification, drove an hour for no reason. Host isn’t responding and because the host isn’t responding to my refund request, customer service won’t give me money back. Customer service is completely automated, such a bad experience.
- [R64] Temu Free gift not true: I try the free gift and invited a lot of people but still not enough.. it says that the energy is not enough. So how Many people should you invite.🤦♀️
- [R66] Temu temu review: temu be scamming . temu say you can get free gift and make you buy things just for the free gift. and you still might not get the free gift.
- [R69] Temu Use it when needed but not happy with it.: Very disappointed how much It changed from the beginning; all the promotions and games now are worth nothing, everything is a run around and waste of time, which sucks since you can easily spend so much money on here with certain things. Instead of making you shop on specific pages, you should be allowed to choose what you want to reach the amount needed
- [R81] Temu Rating: Slow shipping. I hate the little promos. Always says free items, 100% off and it never happens. Always have to spend more money to get nothing. I have gotten a lot of good things and bad things but the promos drive me crazy.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store