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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Commonwealth CU Go Mobile vs Hudson Valley CU Mobile

Commonwealth CU Go Mobile 4.8★ · Free to download 65
Winner Hudson Valley CU Mobile
Hudson Valley CU Mobile 4.8★ · Free to download 70

Hudson Valley CU Mobile (App B) has a slight edge due to its generally more stable performance and positive feedback on core banking features, despite some recent update issues, while Commonwealth CU Go Mobile (App A) struggles with consistent functionality and a recent problematic update.

Full reviews: Commonwealth CU Go Mobile · Hudson Valley CU Mobile

Both Commonwealth CU Go Mobile and Hudson Valley CU Mobile are free credit union apps with high lifetime ratings, but recent updates have introduced significant usability issues for both. Hudson Valley CU Mobile appears to have a more reliable core experience, though it also faces login and display problems, while Commonwealth CU Go Mobile's recent update has led to widespread frustration regarding functionality and interface.

Head to head

Features and Functionality tieR4R6R8R10
Commonwealth CU Go Mobile Users praise App A for easy transfers between accounts and Zelle R8. However, many report significant issues with mobile check deposits, stating the app struggles to read checks or gives errors R4R10R21R59. The ability to view transaction history is limited for some R6, and a recent update removed transaction notes and balance summary notifications . Some users also find it difficult to make simple payments or transfer funds from external accounts R15.
Hudson Valley CU Mobile App B is generally praised for easy transfers and bill pay , with some users loving the ability to glance at account balances without signing in . However, recent updates have caused major issues, including the inability to see merchant names on debit purchases , missing pending balance information , and problems with mobile check deposits crashing . Some users also report difficulties transferring between accounts post-update and issues with adding external accounts .
Ease of Use and Interface tieR2R8R9R16
Commonwealth CU Go Mobile App A receives mixed reviews on ease of use. Some users find it intuitive and easy to use R2R8. However, a significant number of recent reviews criticize a July 2025 update for making the app user-unfriendly, cluttered, and difficult to navigate R9R16R31. Issues include dynamic text making information hard to see and a messy, oversized layout R9.
Hudson Valley CU Mobile App B is often described as easy to use and simple . However, recent updates have made the app less user-friendly for some, with complaints about the layout , difficulty with bill pay , and accounts not displaying correctly upon initial login, especially on iPad . Some users also find the process for stopping a certificate poor and the app confusing .
Reliability and Performance tieR1R3R4R6
Commonwealth CU Go Mobile App A users report frequent issues with sluggishness and the app locking up R3. Facial recognition often fails, requiring password entry R1R12R57. There are also reports of the app struggling with VPN connections R6 and being almost unusable on iPhones after an update . Some users experience errors when trying to deposit checks R4R59 or transfer funds R15.
Hudson Valley CU Mobile App B suffers from frequent downtime and availability issues . Users commonly report being logged out incessantly or having to re-log in multiple times R61. Fingerprint login is inconsistent . The app is also reported to glitch and fail often , and some users experience crashes during mobile deposits or when trying to access account information .
Security and Account Management tieR24R38R45R66
Commonwealth CU Go Mobile App A offers multiple authentication features and instant alerts, which some users appreciate for security confidence R38. However, one user expressed concern about having only one login for all accounts, viewing it as less safe R24. There are also reports of the app not logging users out automatically, which is seen as a security regression R45.
Hudson Valley CU Mobile App B has security features that users appreciate . However, some users report their accounts being blocked frequently after spending money, requiring a trip to the bank to unblock . There are also issues with account identification, where the last four digits of linked accounts are the same, causing confusion for transfers R66. The app is criticized for not providing a member ID or customer support number easily on the home page .
Customer Support edge: Commonwealth CU Go MobileR8R11R15R61
Commonwealth CU Go Mobile App A receives strong praise for its customer service. Users describe service representatives as patient, professional, kind, and helpful, taking time to solve concerns without rushing R11. One user also noted the credit union's customer service as extremely friendly R8. However, one user reported trying for three weeks to get a technical issue fixed without success, feeling blamed for the problem R15.
Hudson Valley CU Mobile App B's customer service receives positive remarks for politeness and helpfulness . Support is described as solid with almost immediate responses . However, some users report difficulty contacting the bank, with calls going unanswered R61. The app also lacks a customer service chat function, which one user suggested as an improvement .
Pick Commonwealth CU Go Mobile if

You prioritize excellent customer service and generally find the app easy for basic transfers, despite potential issues with recent updates and specific functionalities like mobile deposits R8R11.

Pick Hudson Valley CU Mobile if

You value a credit union with a generally positive reputation for banking services and an app that, despite recent update challenges, offers useful features like quick balance glances and reliable transfers for many users .

Evidence note: Both apps have very high lifetime ratings, but a significant portion of recent reviews for both are negative, largely due to problematic updates. This indicates a potential regression in user experience that the lifetime ratings do not fully capture. The free-to-download nature means all users, regardless of payment, contribute to the reviews.

Frequently asked

Are there issues with mobile check deposits for these apps?
Yes, both apps have reported issues with mobile check deposits; Commonwealth CU Go Mobile users frequently experience errors or difficulty reading checks R4R10R21R59, while Hudson Valley CU Mobile users have reported the app crashing during mobile deposit attempts .
Do these apps have login problems?
Yes, both apps have login problems; Commonwealth CU Go Mobile users report facial recognition not working consistently, requiring password entry R1R12R57, and Hudson Valley CU Mobile users frequently get logged out or have issues with fingerprint login R61.
How have recent updates affected these apps?
Recent updates have negatively impacted both apps; Commonwealth CU Go Mobile's July 2025 update made the app user-unfriendly, cluttered, and difficult to navigate, removing features like transaction notes and balance notifications R9R16R31R33, while Hudson Valley CU Mobile's updates removed merchant names from debit purchases, caused pending balance issues, and made the app less efficient .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] Commonwealth CU Go Mobile 1/5 · US Taking photos for E-deposit: “Unable to process check image. X Please try again or contact supp the problem continues.”
  2. [R6] Commonwealth CU Go Mobile 3/5 · US VPN issues, limited viewing of transaction history: Two issues. 1) I use VPN all of the time. CCU clients that are security minded should not be encountering these issues. The CCU go mobile app struggling to work with VPN in and login process is problematic since my VPN blocks trackers and 3rd party activity requests. This needs to be fixed. I don’t have any VPN issues with other banking apps,
  3. [R8] Commonwealth CU Go Mobile 5/5 · US Supremely Useful: App is intuitive and I have easily moved money between my accounts, or via Zelle. Commonwealth Credit Union Customer Service is also extremely friendly.
  4. [R10] Commonwealth CU Go Mobile 1/5 · US frustrating: Hey! i can’t deposit my checks from the app or see my account details! what’s the point of even having an app?
  5. [R2] Commonwealth CU Go Mobile 5/5 · US Amazing!!: Easy to use and by far the best bank and app on the US!
  6. [R9] Commonwealth CU Go Mobile 3/5 · US July 2025 Update: The new update is terrible. Everything is so large, it looks messy. I’ll be going back to web version I guess. What a shame.
  7. [R16] Commonwealth CU Go Mobile 1/5 · US The new app is very user unfriendly.: Very difficult to use. The old app was easy to navigate
  8. [R1] Commonwealth CU Go Mobile 2/5 · US Facial recognition: No matter how many times I log in and set up facial recognition I still have to put in my password each time. It never works. Also I can’t make a deposit from my account to the joint checking account I share with my husband. I can only do it from the joint account and am constantly having to log in and out. I’ve gotten used to this new app but I still don’t like it. Things jus
  9. [R3] Commonwealth CU Go Mobile 3/5 · US Sluggish: Not a bad app but it is sluggish. It frequently locks up.
  10. [R24] Commonwealth CU Go Mobile 3/5 · US All accounts by one log in is stupid!: Forcing us to have only one log in with all accounts is stupid. How can you protect yourself from getting drained by a hacker if they gain access to everything with only one log in process. Keeping your accounts completely separate is a lot safer!
  11. [R38] Commonwealth CU Go Mobile 5/5 · US Mobile app: At first I was hesitant about putting a banking app on my phone. Once I saw all the multiple authentication features and instant alerts on activity that I could set up it gave me the security confidence I need to use the app.
  12. [R45] Commonwealth CU Go Mobile 1/5 · US Don’t fix if it’s not broken: It was was great before the update now it’s trash. I would consider a different bank. Called CCU because the app wouldn’t work checked for a up date that never came, CCU said delete the app and reinstall. The app also seems less secure, it used to log you out when you backed out not any more. F - . Oh yeah can’t for get they didn’t notify any customers of the up date
  13. [R66] Hudson Valley CU Mobile 3/5 · US Account digits: I have account linked to my childs account. Last 4 digits of our both accounts are the same. I want to link my account with paypal - there is an issue because 4 digits are the same ( other digits are blocked from view) accounts look identical. So thinking I linked my account I was sending money to my daughter , but that account was hers and it created a chaos. I was sending mone
  14. [R11] Commonwealth CU Go Mobile 5/5 · US The best Customer Service ever!!: Whenever I’ve called the Service Reps have been patience, professional and kind. They take the time to solve all of my concerns without rushing me. I’ve been a client for 30 + years and will remain there FOREVER‼️
  15. [R15] Commonwealth CU Go Mobile 3/5 · US Tech: Been trying three weeks to get someone to fix the DS: 5:2 error and now internal error, no hope. I got a loan and can’t transfer or schedule to transfer funds from my other bank acc. Crazy. And instead of them trying to fix it they claim it’s the users mistake all the while I’m following the exact instructions on the website to transfer and I get internal error there too. Wow.. Funny I’ve be
  16. [R61] Hudson Valley CU Mobile 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
  17. [R21] Commonwealth CU Go Mobile 3/5 · US Deposits: Too difficult to make mobile deposits. It will not correctly read the check.
  18. [R59] Commonwealth CU Go Mobile 1/5 · US Mobile deposit never works: When I try to do a mobile deposit it goes straight to an error with no opportunity to enter the information or take a picture
  19. [R12] Commonwealth CU Go Mobile 3/5 · US Log in: I would rate the app 5 but because it tries to log me in with Face ID when I got Facebook ID turned off! When I first started using app, it was always a problem logging in but I got better and now it’s trying to log me in with Face ID and I say no! But it stays stuck there!
  20. [R57] Commonwealth CU Go Mobile 2/5 · US Needs improvement: Why there’s an option of face id to login the app as every-time we have to enter the password????
  21. [R31] Commonwealth CU Go Mobile 1/5 · US Aug 14, 2025 - App Quality Regression: In short, this is no longer a user-friendly app and is now more like using the safari web browser on my iPod touch in 2012. The saying holds true - the cost of living continuously goes up, while the quality of services continuously goes down. That goes for big ideas like buying/renting homes, all the way down to little, everyday stuff like opening our banking
  22. [R33] Commonwealth CU Go Mobile 1/5 · US Terrible update: This update in July of 2025 is the worse thing ever. I have used the app for years and now it is not even functional. You cannot see all the information on the screen. Not able to use it for anything. Crazy

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store