Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MCECU Mobile vs GET Mobile

MCECU Mobile 4.9★ · Free to download 85
Winner MCECU Mobile
GET Mobile 4.4★ · Free to download 20

MCECU Mobile is the clear winner due to its consistent reliability and positive user experience, despite some calls for modernization, while GET Mobile is plagued by severe performance issues and bugs.

Full reviews: MCECU Mobile · GET Mobile

MCECU Mobile offers a reliable banking experience with strong customer service, though some users desire more modern features. GET Mobile, however, is severely hampered by pervasive loading issues, bugs, and a generally frustrating user experience, making it difficult to recommend.

Head to head

Features edge: MCECU MobileR1R6R9R19
MCECU Mobile MCECU Mobile users appreciate features like fund transfers between accounts and checking balances and transaction history, with some noting mobile check deposit now works R9. However, some users desire additional features such as viewing holds, bill pay, member-to-member transfers, customized debit cards, and face recognition R6R19R1. There are also requests for transaction times to be displayed and for deposit options at ATMs .
GET Mobile GET Mobile users use the app to view college fund accounts and order food . Some users wish for quality-of-life features like widgets to display meal swipes and more menu options that reflect in-person availability . A significant concern is the lack of an option to add cards to mobile wallets .
Ease of Use edge: MCECU MobileR4R9R13R23
MCECU Mobile MCECU Mobile is generally considered easy to navigate and use, with users praising its convenience for checking balances, transferring funds, and online banking R23. Some users find the new update 'too busy' and prefer a simpler interface R9. There are also concerns about the app automatically showing balances and saving login IDs, which some users feel compromises security R4R13.
GET Mobile GET Mobile is widely criticized for being slow and difficult to use, with frequent loading screens and unresponsiveness R61R70. Many users report the app getting stuck on a blue screen or logo, making it unusable R75. Issues with login, registration, and password resets are also common .
Reliability edge: MCECU MobileR1R7R11R15
MCECU Mobile MCECU Mobile generally performs well, with many users reporting no issues over years of use and finding it always accurate . However, some recent updates have caused login problems, camera access failures for mobile deposits, and the app logging users out regularly R11R15. There are also complaints about the app being outdated and needing updates R1R7R11R19.
GET Mobile GET Mobile suffers from severe reliability issues, frequently described as 'buggy,' 'broken,' and 'unusable' R75. Users experience constant loading screens, app crashes, and features that don't work R70. Specific problems include issues with mobile check deposit, email registration errors, and incorrect location detection preventing access .
Price/Value edge: MCECU MobileR9R10R16R18
MCECU Mobile MCECU Mobile is free to download, and users generally praise the overall value of banking with the credit union, citing better rates and excellent service R10R16R18. One user mentions a fee for over six transfers in a month R9.
GET Mobile GET Mobile is free to download, but users express strong dissatisfaction with convenience fees for adding funds to student accounts R73R111. Many users feel the app's poor performance and numerous bugs do not justify any associated costs or the mandatory use imposed by their institutions R84.
Support edge: MCECU MobileR8R12R20R22
MCECU Mobile MCECU Mobile users consistently highlight the outstanding and helpful customer service provided by the credit union staff R8R12R20R22. They appreciate the staff's willingness to answer questions and provide support .
GET Mobile GET Mobile users report a lack of support options within the app, with no clear help or support features . Some users mention having to go to tech support for issues, indicating that in-app assistance is not readily available . One developer did respond to a bug issue, which was resolved after a reinstall .
Pick MCECU Mobile if

You are looking for a reliable mobile banking app with strong customer service and a generally positive user experience, even if some features could be more modern R23.

Pick GET Mobile if

You are forced to use it by your institution and have no other alternative, and are willing to tolerate significant performance issues and bugs R84.

Evidence note: The evidence for GET Mobile is overwhelmingly negative, with numerous reviews detailing severe performance and functionality issues. While MCECU Mobile has a few negative reviews, the vast majority are positive, often praising the credit union's service rather than just the app itself.

Frequently asked

Does MCECU Mobile have mobile check deposit?
Yes, MCECU Mobile has mobile check deposit, though some users reported it didn't work for years and others recently experienced camera access issues with specific iPhone models R9R11.
Is GET Mobile slow or buggy?
GET Mobile is widely reported as being extremely slow and buggy, with users frequently experiencing long loading times, freezing on blue screens or logos, and various functional glitches R61R70R75R84.
Are there fees associated with GET Mobile?
Yes, some GET Mobile users report being charged convenience fees when adding funds to their student accounts R73R111.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MCECU Mobile 2/5 · US MCCU: I like Memphis city credit union but it’s very outdated. Even the app looks old. Everything needs an update especially going into 2k24! Like can we get customized debit cards/atm cards? Just something
  2. [R6] MCECU Mobile 3/5 · US Pretty good BUT...: could be better, if HOLDS were able to be seen on APP. I don't understand why they aren't! Add the HOLDS!
  3. [R9] MCECU Mobile 1/5 · US Too Busy: The new update is too busy, just a lot going on. It could be way more simpler. FINALLY the mobile check deposit works (didn’t work for years and no one could help) and now they charge a fee for over 6 transfer in a month.
  4. [R19] MCECU Mobile 1/5 · US Outdated: This app is in serious need of an update. It has no bill pay nor mobile check deposit. Due to the branches closing at 4pm majority of the week, you (credit union) should make mobile banking a top priority. I'd like to see banking transfers from member to member as well. The whole app needs to have a facelift in general as well.
  5. [R4] MCECU Mobile 2/5 · US I don’t like my Balance shown automatically: I don’t I like that my balance is shown I
  6. [R13] MCECU Mobile 2/5 · US Security: Don't like how the app saves my log in id. Convenient yes, but I'd prefer my BANK to be more secure. Haven't tried mobile deposit yet. If it doesn't work like some claim then it will be deleted. Might get deleted anyway because of security..... I have mobile deposit with another bank and its wonderful and they don't save any log in information....might change banks completely...
  7. [R23] MCECU Mobile 5/5 · US MCECU: Amazing service, the app is very easy to navigate through and is very convenient
  8. [R7] MCECU Mobile 1/5 · US New app: The old app was much better.
  9. [R11] MCECU Mobile 1/5 · US Old and horrible.: Horrible. Updates are almost nonexistent. And don’t try now to do mobile deposit on an XS iPhone. Fails to allow camera access. Horrible.
  10. [R15] MCECU Mobile 1/5 · US App Not Working at all😞😞😞: Please fix it.
  11. [R10] MCECU Mobile 5/5 · US The Best: I have been a member of other credit unions and MCECU is by far the best😘
  12. [R16] MCECU Mobile 5/5 · US The best!: Best decision I made was switching my banking to you!
  13. [R18] MCECU Mobile 5/5 · US HJG: The best CU hands down!
  14. [R8] MCECU Mobile 5/5 · US Awesome: Always Awesome and helpful
  15. [R12] MCECU Mobile 5/5 · US Great Service: I’ve been a member for over 25 years and I have no complaints.
  16. [R20] MCECU Mobile 5/5 · US Awesome 🙌🏾🙌🏾🙌🏾: The customer service @ COMCU are simply amazing 💕💕💕
  17. [R22] MCECU Mobile 5/5 · US Credit union: The credit union has always taken care of my family when I need them thank you for that
  18. [R61] GET Mobile 1/5 · US Trash: Slow as heck moving from any menu to another, menu items disappear, I don’t get texts half the time.
  19. [R70] GET Mobile 1/5 · US Borderline unusable: It takes a ridiculous amount of time to load when opening the app, clicking any button or changing pages or really attempting to use any functions. Using Get takes significantly more time to fight the constant buffering than it would take to order in person. honestly I am so frustrated i wish i could give it 0 stars at this point.
  20. [R75] GET Mobile 3/5 · US All I get is the logo: Trash, literally unusable. Been like this for months
  21. [R84] GET Mobile 1/5 · US Slow and buggy: This is perhaps the slowest and most annoying app I have ever had to use. Unfortunately it doesn’t matter because it’s what my college uses.
  22. [R73] GET Mobile 1/5 · US Convenience Fee to add funds to student account?: Yall should be ashamed.
  23. [R111] GET Mobile 1/5 · US Conscience fee: School forces us to use an app, the makes up pay to use it, then makes us pay a convince fee on that

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store