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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Microsoft OneDrive vs Google Drive

Microsoft OneDrive 4.7★ · Free to download 65
Winner Google Drive
Google Drive 4.8★ · Free to download 75

While both apps offer cloud storage, Google Drive has a slight edge due to its more consistent performance and fewer critical bugs reported by users, despite some complaints about its interface and storage management.

Full reviews: Microsoft OneDrive · Google Drive

Google Drive and Microsoft OneDrive both provide cloud storage, but recent user reviews suggest Google Drive is generally more reliable for core functions like syncing and file access. OneDrive users frequently report issues with app crashes, video playback, and photo synchronization, while Google Drive's main complaints are about its interface and limited free storage.

Head to head

Features and Functionality tieR1R2R8R18
Microsoft OneDrive OneDrive users appreciate having all their business files in one place and access to laptop files from their phone R2R8. However, recent updates have reportedly broken features like opening documents in other apps R1, video full-screen playback R18R31, and scanning documents . Users also desire better photo organization, like separating photos and videos, and a 'select all' option .
Google Drive Google Drive is praised for being a practical and useful tool, especially for school work and organizing content . However, users are frustrated by the need to download additional apps to edit documents and the inability to add files from their phone in some cases . Some also dislike the new Gemini pop-ups and icon .
Ease of Use and Interface edge: Google DriveR7R9R14R21
Microsoft OneDrive OneDrive is described as clear and easy to navigate by some R14, but many find it difficult and clunky, especially on iPhone R9. Users report issues with the vault authentication loop R7, difficulty saving files R21, and cumbersome navigation for old photos . The photo viewer is also criticized for having too much dead space .
Google Drive Google Drive is often called user-friendly and consistent . However, some find the interface laggy and clunky, especially on iPad . Users are frustrated by the app defaulting to 'recents' instead of the last viewed folder and a recent change in folder name placement .
Reliability and Performance edge: Google DriveR3R4R6R12
Microsoft OneDrive OneDrive users frequently report reliability issues, including the app not opening R4, random freezes R6, and files not always opening without restarting the app R3. Many experience synchronization problems, with files not refreshing , photos not appearing in the main library R12, and automatic photo backup failing R25. Video playback is also often buggy or non-functional R16R31.
Google Drive Google Drive is generally seen as reliable for storing and syncing files . However, some users report issues with uploads getting stuck , inconsistent photo uploads , and content unavailable errors on iPad . There are also complaints about synchronization not being as quick or robust as competitors .
Price and Value tieR13R28R43R64
Microsoft OneDrive OneDrive users are frustrated by the app automatically uploading photos and filling up free 5GB space, then prompting them to buy more storage R13R28R43.
Google Drive Google Drive users complain about having too little storage R64 and find the service too expensive .
Pick Microsoft OneDrive if

you are heavily invested in the Microsoft 365 ecosystem and need seamless integration with other Microsoft products, or if you primarily use it for business documents and appreciate security R2R14.

Pick Google Drive if

you prioritize consistent performance for core cloud storage functions like syncing and file access, or if you are already integrated into the Google ecosystem for school or personal use .

Evidence note: Many OneDrive reviews highlight recent regressions and bugs, indicating a decline in user experience over time, despite its higher lifetime rating. Google Drive's reviews, while also containing complaints, point to more stable core functionality.

Frequently asked

Which app is better for photo and video storage?
Google Drive appears to be more reliable for photo and video storage and backup, as OneDrive users frequently report issues with automatic photo backup not working, videos not playing full screen, and general syncing problems R12R16R25R31. Google Drive users, while having some upload issues, do not report as many critical playback or backup failures .
Do these apps integrate with iOS Files?
OneDrive integrates with iOS Files, allowing users to move files between locations within the app and with the iOS Files app, a feature that Google Drive reportedly lacks R115.
Which app has better customer support?
Neither app's reviews provide specific details on customer support quality. However, a OneDrive user mentioned Microsoft stating they 'can’t fix the issue' regarding zero-byte files R30, and a Google Drive user reported being denied sending a comment to Apple support due to an alleged non-existent Google account R91.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Microsoft OneDrive 1/5 · US Update broke features: Used to be able to open documents inside another app. That function is now missing since the recent update
  2. [R2] Microsoft OneDrive 5/5 · US Love!!: We use this app for our business and it’s nice to have everything all in one place and on hand at all times.
  3. [R8] Microsoft OneDrive 5/5 · US Access to everything from anywhere: Just can’t place value on access to all my laptop files from my phone. I can do pretty whatever I want from wherever I am.
  4. [R18] Microsoft OneDrive 3/5 · US Good but needs improvement: So I’ve been using OneDrive for years now and it great and has massive storage. A couple of improvements. 1) I’m sure it’s a bug but recently, I can’t enlarge my screen when watching videos. That ↙️↗️ doesn’t work. 2) can’t airplay videos from OneDrive at all. 3) it didn’t have my email registered but then sent the code to my registered email. lol. But overall I like On
  5. [R7] Microsoft OneDrive 1/5 · US Terrible for years in a row: The OneDrive iPhone app has been a disaster forever. Every single time I open the app to use some files in the vault it asks me to authenticate (that’s fine) then create a PIN for the vault (why ask me every time?) then asks me if I want to enable Face ID. Then it asks again and again in a loop until sometimes it works. Most times I can’t open the vault area of the dri
  6. [R9] Microsoft OneDrive 3/5 · US Not usable on iPhone: I have a subscriber to Microsoft 365. Supposedly it includes Microsoft OneDrive. OneDrive works on my computer with no problem and with my Microsoft 365 account. But it won’t work on the iPhone. On the iPhone it just says one account found and when you click that button, you get a white page with nothing on it. So you can’t set it up.
  7. [R14] Microsoft OneDrive 5/5 · US Does the job!: Yep - very pleased. Clear, easy to nativagate. No problem sharing files. Appreciate the security.
  8. [R21] Microsoft OneDrive 3/5 · US Poderia simplificar muita coisa: Não é ruim, uso há anos por conta de ter o a assinatura do office 365, mas é mais instável e complicado que os outros. Em especial no iPhone ele tem algumas limitações desnecessárias, como por exemplo quando você quer salvar um arquivo é uma manobra difícil. Ao invés de ter um simples botão de download, ele insiste em gerar link e as pessoas ao acessarem o link sã
  9. [R3] Microsoft OneDrive 3/5 · US Not always reliable: It happens with inconvenient frequency that I’m unable to open a file unless I shut down and re-open the OneDrive app. Not good.
  10. [R4] Microsoft OneDrive 1/5 · US Doesn’t open: App does not even open. Shows cloud and stays there then shuts down my app.
  11. [R6] Microsoft OneDrive 3/5 · US Random freezes: So I barely use it unless I’m posting game clips right and while I’m trying to save clips to my phone the app freezes randomly . That needs to be looked into . Good app overall but why this bug happening now but when I select anything on my computer it dont freeze
  12. [R12] Microsoft OneDrive 3/5 · US Good, But Needs Improvements: This app is my primary way of transferring files from my PC to my iPhone and it is mostly reliable. But no matter how much I tinker, photos that I download from OneDrive app rarely appear in my main photo library for easy access. My current work around is to take a screenshot because they are easy to find.
  13. [R13] Microsoft OneDrive 1/5 · US Customer trust buster!: I had this app installed for storing and viewing documents. Somewhere along the way they added some feature to start uploading photos as default option. Then they filled up my free space of 5GB and started sending me reminders to add more storage. Complete customer trust buster! If you need to install this app please check the settings turn off ALL unnecessary options and
  14. [R28] Microsoft OneDrive 1/5 · US Awful: Designed to force user to continually buy more storage space. Abysmal!
  15. [R43] Microsoft OneDrive 1/5 · US Clown behavior app: This has to be a joke. An app that tries to automatically back up every photo but will only let you delete 20 at a time just so it can continue to blast you with notifications that your storage is full.
  16. [R64] Google Drive 1/5 · US It has so less storage: It really does have really low storage
  17. [R16] Microsoft OneDrive 1/5 · US Overrated, and terrible filters.: I would have chosen another service if I knew how bad this one was, now it will take beyond forever to transfer everything. Videos 15 seconds or longer have a hard time rendering, will pause and load for minutes, with low quality streaming. Most of the time the voices are out of synch with the video. Even if you download the old videos, sometimes they are broken c
  18. [R25] Microsoft OneDrive 2/5 · US Does not sync with my iPhone.: Started out pretty good, but I think if there are too many files, it’s simply just shuts down the synchronization process and does not update. Annoying. I’ve tried to break it into the smaller folders, but it still will not synchronize.
  19. [R31] Microsoft OneDrive 1/5 · US Worthless on an iPhone: Not sure why my previous review is gone. I have an iPhone 15 and this app cannot play a video on it to save it's life! Hasn't been able to for well over a year. I have a new iPad, same things. Microsoft constantly disappoints!
  20. [R115] Google Drive 2/5 · US Does not work with iOS Files: Google Drive is missing two features: 1. Ability to move files between locations inside the app. 2. Does not integrate with iOS Files. Shockingly, OneDrive can do both. Time to invest in improvements.
  21. [R30] Microsoft OneDrive 3/5 · GB Once good now annoying: I want to like Microsoft products but MS are concentrating too much on getting AI (CoPilot) into everything and ignoring basic and persistent bugs. I keep finding loads of zero bytes files that can’t be deleted from within the iOS app. I found that deleting the app and reinstalling fixes the problem. Microsoft says they can’t fix the issue.
  22. [R91] Google Drive 1/5 · US Incompetencia total: Ya no soporto el dolor trato de mandar un comentario a Apple suport y me niegan el envío alegando q no tengo cuenta en Google eso es mentira me la han eliminado mil veces ahí está mando la foto llenaré los datos una vez más lo q están haciendo no tiene nombre

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store