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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Bandsintown Concerts vs Eventbrite

Bandsintown Concerts 4.7★ · Free to download 60
Winner Eventbrite
Eventbrite 4.9★ · Free + IAP 75

Eventbrite is the better choice for a wider variety of events and a generally more reliable ticket purchasing experience, despite some customer support and scam concerns, while Bandsintown is best for dedicated music concert discovery but suffers from significant app stability and notification issues.

Full reviews: Bandsintown Concerts · Eventbrite

Bandsintown excels at concert discovery and early announcements for music lovers, but is plagued by app crashes, network errors, and excessive or inaccurate notifications. Eventbrite offers a broader range of events, including many free options, and generally provides a smooth ticket purchase process, though users report issues with refunds, scams, and customer service.

Head to head

Event Discovery & Scope edge: EventbriteR2R5R13R29
Bandsintown Concerts Bandsintown is highly praised for its ability to keep users updated on concert announcements, often ahead of others, and for recommending new artists based on linked music services R2R5R41. However, some users report that it misses many shows and doesn't always list all relevant events R13R29.
Eventbrite Eventbrite is lauded for its wide variety of events, including many free options, and its effectiveness in helping users find things to do in new areas R62. Some users, however, find its event recommendations and local search functionality to be lacking .
App Reliability & Performance tieR4R9R10R12
Bandsintown Concerts Bandsintown users frequently report severe issues with the app crashing, network errors, and general unresponsiveness, especially after recent updates R4R9R10R12. Some also find the UI confusing or poorly designed R16R21.
Eventbrite Eventbrite also has its share of performance complaints, with users mentioning glitches, freezing, and issues with links failing to open specific events . The security system with multiple 'are you human' tests is also a point of frustration .
Notifications & Communication edge: EventbriteR1R6R7R8
Bandsintown Concerts Bandsintown's notifications are a mixed bag, with some users appreciating timely alerts for artists they follow , while many others complain about excessive, intrusive, or inaccurate notifications R1R6R7R8. Users also wish for more detailed information like dates and locations in alerts .
Eventbrite Eventbrite users generally receive updates on events happening around them R62. There are no specific widespread complaints about notification quality or quantity, but some users report not receiving notifications for cancelled events R102.
Ticket Purchasing & Refunds edge: EventbriteR3R16R50R53
Bandsintown Concerts Bandsintown users report issues with the ticket purchasing process, including being redirected to other services, difficulty finding where to buy tickets, and the app not reflecting sold-out status R3R16R50. Some found the process easy R53, but others experienced card failures or links not working R50.
Eventbrite Eventbrite is generally seen as easy and seamless for securing tickets . However, a significant number of users report major problems with refunds for cancelled events, inability to access purchased tickets, and being scammed with fake tickets, with Eventbrite often not providing assistance R61R67R73.
Customer Support & User Experience tieR21R24R45R67
Bandsintown Concerts Bandsintown reviews do not extensively mention customer support, but issues like persistent email verification R24 and inability to unfollow bands R45 suggest some friction. The app's general usability is a concern for some, with features being hard to figure out R21.
Eventbrite Eventbrite receives strong criticism for its lack of human customer support, with users reporting only automated responses and difficulty resolving issues like refunds or accessing tickets R67R102. Some users also find the process complex or repetitive, especially when entering details for multiple tickets R90. Accessibility features like dark mode are also noted as missing .
Pick Bandsintown Concerts if

you are primarily interested in discovering and tracking live music concerts, especially for early announcements, and are willing to tolerate app stability issues and potentially overwhelming notifications R2R5.

Pick Eventbrite if

you are looking for a wide variety of events, including many free options, and generally want a straightforward process for securing tickets, even if it means navigating occasional glitches and a lack of direct customer support for problems R62.

Evidence note: Bandsintown's reviews show a strong negative skew in recent feedback regarding app functionality and notifications, despite a higher lifetime rating. Eventbrite's larger volume of reviews includes more detailed complaints about specific issues like scams and refunds, which are less prevalent in Bandsintown's feedback.

Frequently asked

Does Bandsintown help find concerts in other cities?
Yes, Bandsintown is effective for finding music that interests you in various locations, making it useful for travelers R17R41.
Can I get a refund on Eventbrite if an event is cancelled?
Users report significant difficulty getting refunds for cancelled events on Eventbrite, with many stating they received no money back and only automated responses from customer service R61R67R100R102.
Do these apps sell fake tickets?
Eventbrite users have reported being scammed with fake tickets and losing money, with the platform not providing assistance R73R82R91. Bandsintown reviews do not specifically mention fake tickets, but some users experienced issues with purchasing tickets for sold-out shows R50.
Are there free events on Eventbrite?
Yes, Eventbrite is known for listing many free events, which users appreciate for finding activities without spending money R62R90.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Bandsintown Concerts 5/5 · US Always ahead: I love seeing concert announcements ahead of the rest. Gives us a jump on planning our concert selections year over years
  2. [R5] Bandsintown Concerts 5/5 · US An App that keeps me up to date. Painless!!!: I’m a music guy that wants to stay up to date with my favorite thing in the world!!! Love it !!!
  3. [R13] Bandsintown Concerts 1/5 · US Not Comprehensive: This app misses tons of shows. There have been multiple times where a band I like announces a tour, and this app never adds it
  4. [R29] Bandsintown Concerts 4/5 · US I like it but..: The reason I give it four stars is some of the bands I like are coming here and it says that they are not
  5. [R4] Bandsintown Concerts 1/5 · US Pos: Literally is always crashing, the app and website. No matter what i do. Started out of nowhere too, i’ve deleted the app restarted it everything and it keeps stating it has a network error… no updates or anything. Website does not let me log in and I honestly hate this app. 0/10 do not recommend
  6. [R9] Bandsintown Concerts 3/5 · US Bad network: Networking does not seem to work well
  7. [R10] Bandsintown Concerts 2/5 · US What happened?!: Recent updates have ruined all functionality on my iPhone. Went from 5 stars to basically zero for not functioning
  8. [R12] Bandsintown Concerts 3/5 · US Crashes Uploading Event Pic: Even after multiple updates it crashes when you try and add image to an event you create. Loses your progress and makes you restart.
  9. [R1] Bandsintown Concerts 1/5 · US Abuse: Do you like getting emails you didn’t opt into from a big variety of addresses, making it hard to block them all? Do you like when a company ignores email unsubscribes and spam reports? Yes? This is the app for you.
  10. [R6] Bandsintown Concerts 3/5 · US Poor notys: I rarely get notifications for when bands are in town
  11. [R7] Bandsintown Concerts 1/5 · US Excessive emails: I looked once for a concert and now receive multiple emails every single day. So annoying!!
  12. [R8] Bandsintown Concerts 5/5 · US Notifications lol: The notifications it sends are very baity, but otherwise really good and well-done app. By that I mean like receiving notifications that make you think you purchased tickets when you didn’t. “Don’t forget about your tickets for ____, they’re in town next week!” Gives me a scare every time. Other than that, the UI is very accessible. Overall a very clean app.
  13. [R3] Bandsintown Concerts 3/5 · US Tickets: Sometimes I can get the tickets through a different service
  14. [R16] Bandsintown Concerts 2/5 · US Interface is garbage: Just let me buy tickets, why does this app exist if it’s going to redirect you everywhere and I still can’t figure out how to buy tickets for a listed band. All this is for is to advertise tickets are for sale somewhere. Good luck. Useless bloatware application!
  15. [R50] Bandsintown Concerts 1/5 · US Scammy and Buggy: I've tried several times on the actual app to buy tickets from official vendors and everything, but it my card would always fall through. I switched browsers because I thought it was a browser issue and realized that the show was sold out and the app didn't tell me that. This app sucks so bad.
  16. [R53] Bandsintown Concerts 4/5 · US Tickets: The tickets we so easy to buys and get, unlike other apps and links that can get really complicated
  17. [R21] Bandsintown Concerts 3/5 · US Meh: I can’t figure out how to use all the features that are supposed to be available
  18. [R24] Bandsintown Concerts 3/5 · US Almost great: I love this app. I use it all the time. The issue I have is that every time I use it, the app doesn’t recognize my device and makes me go through the same email verification process. I’ve honestly been dealing with it for years since it’s not a huge deal but I’d love a fix and can’t figure it out.
  19. [R45] Bandsintown Concerts 4/5 · US very helpful but i can't unfollow some bands: this app is very helpful for seeing who's playing in your area. Unfortunately when you check out an event it automatically signs you up to get reminders, which is fine. But if you check out a band to see where else their playing you follow them automatically, which wouldn't be a problem but for some reasons they're bands i just can't unfollow. When i g
  20. [R67] Eventbrite 1/5 · US Zero customer support: An event in April of 2026 was canceled by an artist which promptly followed by the usual refunds will be returned by point of sale; I never got my money back. I reached out over twenty times through their app and all I’ve gotten were automated responses of we’ll look into it. I ask to speak to a human, it promptly says it’s all automated or there is no body. It’s become AI g
  21. [R17] Bandsintown Concerts 5/5 · US Perfect for being in the know when traveling…: When I went to Seattle ‘bands in town’ app, let me know that Foo Fighters was in town with the Pretenders opening up for them! It was amazing! I was lucky enough to see the show. Thanks to bandsintown!
  22. [R41] Bandsintown Concerts 5/5 · US Many thanks: One of my top five favorite apps. As a frequent traveler, it makes it so easy to find music that interests me pretty much anywhere I go.
  23. [R61] Eventbrite 1/5 · US They wont refund you: I bought tickets to a Max B and French Montana concert, it got cancelled. The concert was supposed to be on June 26th. Its now July 9th and i still haven’t gotten my refund. I will never buy tickets to anything through Eventbrite ever again
  24. [R100] Eventbrite 1/5 · US Scam!!! They will not let you cancel your purchase.: They claim you can cancel 7 days before event. I purchased a ticket and then requested a cancellation over a month plus before the event and Eventbrite said no refunds. Unless the event has been rescheduled or delayed they will not refund your money. Avoid using Eventbrite at all costs. Go with a better ticket seller/app.
  25. [R102] Eventbrite 1/5 · US Be careful paying for events: I paid for an event, it was cancelled, with no notification, drove an hour for no reason. Host isn’t responding and because the host isn’t responding to my refund request, customer service won’t give me money back. Customer service is completely automated, such a bad experience.
  26. [R73] Eventbrite 1/5 · US SCAM!!: Beware! Scammers selling non-refundable tickets on the platform and deny entry! Eventbright is facilitating these scams, they tell you to go after the scammers to try and get a refund, they don’t help you! Ridiculous!! Useless!! Never buying tickets there again!
  27. [R82] Eventbrite 1/5 · US Fake Tickets Sold Event Brite: I purchased Chris Brown and Usher tickets for my brothers birthday and when we got to the venue that’s when I realized my tickets were fake. I would highly advise everyone to stop using Event Brite. From what I’ve heard they refuse to give refunds and they’re is no way to verify the seller is legit!!! The guy doing security said all the fake tickets he saw was from E
  28. [R91] Eventbrite 1/5 · US Ticket: Why do you allow World Cup match tickets to be created within your app? I lost $200 because of your app. Who is going to reimburse me?
  29. [R62] Eventbrite 5/5 · US Rocking with the best: This app is one of the best you can download, gives you updates on what events are happening around you, the best part most of them are free! So when you feel like you’re stuck at home cuz you have no money to go out, bring up the app and check out the things you can do for free! I’ve been using this app for years and I am so glad that I came upon it! Thank you eventbrite
  30. [R90] Eventbrite 3/5 · GB Repeated information: Relatively east y but keeps asking for same information. Good variety of event some are free.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store