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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Bandsintown Concerts vs StubHub

Bandsintown Concerts 4.7★ · Free to download 70
Winner Tie
StubHub 4.8★ · Free to download 65

Bandsintown Concerts is better for discovering new shows and staying updated on favorite artists, while StubHub is a better option for purchasing tickets, despite significant reliability and customer service issues.

Full reviews: Bandsintown Concerts · StubHub

Bandsintown Concerts excels at keeping users informed about upcoming shows and new artists, but struggles with app stability and ticket purchasing. StubHub offers a wide selection of tickets but is plagued by reports of fraudulent tickets, poor customer service, and high fees.

Head to head

Concert Discovery & Notifications edge: Bandsintown ConcertsR2R5R6R8
Bandsintown Concerts Bandsintown is highly praised for its ability to notify users about upcoming concerts for their favorite artists and discover new ones, often ahead of time R2R5R26. However, some users report issues with receiving notifications for followed artists R6 or getting too many irrelevant notifications R11R27. There are also complaints about notifications being 'baity' R8 or the app missing tons of shows .
StubHub StubHub users primarily focus on ticket purchasing and selling, with less emphasis on concert discovery. Some users mention finding concerts , but the core functionality isn't discovery.
App Reliability & Performance tieR4R9R10R12
Bandsintown Concerts Many users report that Bandsintown Concerts frequently crashes, has network errors, or experiences other functionality issues, especially after recent updates R4R9R10R12. Some find the UI to be garbage or difficult to use R16.
StubHub StubHub users also report app bugs, such as tickets showing as unavailable after trying to purchase and the app locking up . However, some users find it easy to use .
Ticket Purchasing Experience edge: StubHubR3R16R50R53
Bandsintown Concerts Bandsintown Concerts is not primarily a ticket purchasing app, often redirecting users to other services R3R16. Some users report issues with card payments failing or the app not indicating sold-out shows R50. One user found tickets easy to buy and get R53.
StubHub StubHub is a dedicated ticket marketplace. While some users find deals and an easy purchasing process R62, a significant number report severe issues including tickets not being delivered , tickets being invalid at the venue , tickets being oversold or cancelled last minute R61R64R69R70, and misrepresentation of seats .
Customer Service & Support tieR68R80R85R90
Bandsintown Concerts Bandsintown Concerts reviews do not frequently mention direct customer service interactions, focusing more on app functionality and notifications.
StubHub StubHub receives numerous complaints about poor customer service, including agents being unhelpful, dismissive, or difficult to understand R80R90. Users report being given the runaround , incorrect information , or having calls dropped . Some positive experiences mention helpful representatives R68R85.
Privacy & Unwanted Communication edge: StubHubR1R7R11R27
Bandsintown Concerts Bandsintown Concerts users frequently complain about excessive, unwanted emails R1R7 and notifications R11R27. Some feel the app is a 'data grab' and question the necessity of connecting streaming services .
StubHub StubHub reviews do not prominently feature complaints about unwanted emails or data privacy, focusing instead on ticket-related issues.
Price & Value edge: Bandsintown ConcertsR26R38R51R62
Bandsintown Concerts Bandsintown Concerts is free to download and primarily focuses on discovery. Users appreciate finding affordable tickets through the app R26R38R51.
StubHub StubHub is also free to download but is a resale marketplace. Users frequently complain about high fees and the 'all sales are final' policy . Some find good deals R62, but others feel they paid too much for misrepresented or invalid tickets .
Pick Bandsintown Concerts if

you want a free app to discover new concerts, stay updated on your favorite artists, and find shows when traveling, even if it means dealing with occasional app glitches and external ticket purchasing R2R5R26.

Pick StubHub if

you need a dedicated platform to buy or sell event tickets, are willing to navigate potential customer service issues, and prioritize access to a wide range of events over a seamless experience R62.

Evidence note: StubHub has a significantly larger number of reviews, and many recent reviews are highly negative, skewing towards complaints about ticket delivery, validity, and customer service. Bandsintown Concerts has fewer reviews, with a mix of positive feedback on discovery and negative on app stability and notifications.

Frequently asked

Does Bandsintown Concerts help me buy tickets?
Bandsintown Concerts primarily focuses on concert discovery and notifications, often redirecting users to other services for ticket purchases R3R16. While some users find it helps them get tickets while they're still available and affordable R26R38, others report issues with card payments failing or the app not indicating sold-out shows R50.
Is StubHub reliable for ticket purchases?
StubHub's reliability is a significant concern for many users, with numerous reports of tickets not being delivered , being invalid at the venue , or being oversold and cancelled last minute R61R64R69R70. However, some users report smooth transactions and timely delivery R85.
Does Bandsintown Concerts send too many emails?
Yes, many Bandsintown Concerts users complain about receiving excessive emails they didn't opt into R1R7 and intrusive notifications for bands they don't follow R11R27. Some also report that notifications are 'baity' R8 or that the app re-enables disabled notifications .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Bandsintown Concerts 5/5 · US Always ahead: I love seeing concert announcements ahead of the rest. Gives us a jump on planning our concert selections year over years
  2. [R5] Bandsintown Concerts 5/5 · US An App that keeps me up to date. Painless!!!: I’m a music guy that wants to stay up to date with my favorite thing in the world!!! Love it !!!
  3. [R6] Bandsintown Concerts 3/5 · US Poor notys: I rarely get notifications for when bands are in town
  4. [R8] Bandsintown Concerts 5/5 · US Notifications lol: The notifications it sends are very baity, but otherwise really good and well-done app. By that I mean like receiving notifications that make you think you purchased tickets when you didn’t. “Don’t forget about your tickets for ____, they’re in town next week!” Gives me a scare every time. Other than that, the UI is very accessible. Overall a very clean app.
  5. [R4] Bandsintown Concerts 1/5 · US Pos: Literally is always crashing, the app and website. No matter what i do. Started out of nowhere too, i’ve deleted the app restarted it everything and it keeps stating it has a network error… no updates or anything. Website does not let me log in and I honestly hate this app. 0/10 do not recommend
  6. [R9] Bandsintown Concerts 3/5 · US Bad network: Networking does not seem to work well
  7. [R10] Bandsintown Concerts 2/5 · US What happened?!: Recent updates have ruined all functionality on my iPhone. Went from 5 stars to basically zero for not functioning
  8. [R12] Bandsintown Concerts 3/5 · US Crashes Uploading Event Pic: Even after multiple updates it crashes when you try and add image to an event you create. Loses your progress and makes you restart.
  9. [R3] Bandsintown Concerts 3/5 · US Tickets: Sometimes I can get the tickets through a different service
  10. [R16] Bandsintown Concerts 2/5 · US Interface is garbage: Just let me buy tickets, why does this app exist if it’s going to redirect you everywhere and I still can’t figure out how to buy tickets for a listed band. All this is for is to advertise tickets are for sale somewhere. Good luck. Useless bloatware application!
  11. [R50] Bandsintown Concerts 1/5 · US Scammy and Buggy: I've tried several times on the actual app to buy tickets from official vendors and everything, but it my card would always fall through. I switched browsers because I thought it was a browser issue and realized that the show was sold out and the app didn't tell me that. This app sucks so bad.
  12. [R53] Bandsintown Concerts 4/5 · US Tickets: The tickets we so easy to buys and get, unlike other apps and links that can get really complicated
  13. [R68] StubHub 5/5 · US Customer service: I asked to talk to a live representative and it took a little longer but the lady who helped me, guided me through each step She was very helpful and I am very satisfied I will recommend putting more live representatives
  14. [R80] StubHub 1/5 · US DO NOT USE: DO NOT PURCHASE THROUGH STUB HUB USE ANY OTHER APP. I purchased four tickets in row 11 for an event because I had friends who had already purchased in that row, when I received four tickets in the wrong row, customer service was incredibly disrespectful and showed no effort to assist me in getting tickets in the right area. They said I had no right to ask for different tickets and that
  15. [R85] StubHub 5/5 · US Skeptical but Happy Ending: I had purchased very expensive tickets for my daughter to go see Ariana Grande in Austin from StubHub. The week before the concert we could not access the mobile tickets. I was super worried! But… I was able to call the customer service phone number and felt relieved when I was guaranteed tickets or my money back. If for some reason my original tickets had issues. The n
  16. [R90] StubHub 1/5 · US Snub Hub: July 5 - Dodgers tiks Web switched language on me and sent tiks to wrong e-mail - charged 246.43 - called - initial agent was to get back and didnt - hours on phone - they would not make it right - their system changed language and autofilled E-mail then their agent did not follow up - supervisor was “sorry” but no help - per policy I thought when a company screwed up the policy was to
  17. [R1] Bandsintown Concerts 1/5 · US Abuse: Do you like getting emails you didn’t opt into from a big variety of addresses, making it hard to block them all? Do you like when a company ignores email unsubscribes and spam reports? Yes? This is the app for you.
  18. [R7] Bandsintown Concerts 1/5 · US Excessive emails: I looked once for a concert and now receive multiple emails every single day. So annoying!!
  19. [R11] Bandsintown Concerts 4/5 · US Notify: Too many notifications and need a way to be more selective
  20. [R27] Bandsintown Concerts 3/5 · US Glitchy, although way better than it once was.: I've had Bands In Town for ages, way back in the days when it was an app on Facebook. The app frankly drove me crazy when it was only on Facebook because it was constant with alerts and a lot of the alerts were not for things that I cared about, I definitely stopped using it for sometime because of that. The app itself is certainly better, but I do n
  21. [R26] Bandsintown Concerts 5/5 · US Super convenient: I used to always miss out on my favorite artists shows because I didn’t know they were coming to town until it was too late. Bandsintown helps me find shows in my area and get tickets while they’re still available and affordable.
  22. [R38] Bandsintown Concerts 5/5 · US Best Live Music App: I got noticed of so many great concerts I was not aware of and got affordable prices 🙏. This app also recommends shows of new artists based on my music taste as it is linked to my Spotify, Apple Music and YouTube accounts. Works well all around the world.
  23. [R51] Bandsintown Concerts 5/5 · US Period: Cheap affff!!!! 😍😍😘😍😘😍😘
  24. [R62] StubHub 5/5 · US Email me discount for my review now: I love Stubhub. I’ve made so many purchases through them. The best deals on seats hands down.
  25. [R61] StubHub 1/5 · US Got scammed: I got scammed on this platform 7/9/2026. StubHub is letting people resell tickets they don’t have. We got scammed, came to a play and it turns out we don’t have tickets that were “ON THE WAY” we got refunded for tickets. But our Ubers and time got wasted and not refunded.
  26. [R64] StubHub 1/5 · US Scam Hub: We bought Netherlands vs Japan tickets last year. Hours before the event we were told the tickets do not exist. Do not give this company your money!
  27. [R69] StubHub 3/5 · US Fan Guarantee Flop: Brought it to the attention of StubHub that Ticketmaster had cancelled my tickets, for months StubHub assured me that my tickets were valid. 3 hrs before the show, StubHub finally tells me Ticketmaster cancelled my tickets and I had to choose tickets in a frenzy because they were going fast. I ended up with tickets to the side of the stage, rather than the front view tickets
  28. [R70] StubHub 1/5 · US Oversold tickets: Planned this Tyler concert for months to celebrate my family and a new path my family is taking. All to be told last second our tickets were oversold and there is nothing they can do. Got our money back. Still out of the drive time to the venue and gas from family coming in out of state. Never go with this app. They do not care.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store