ESL Mobile Banking vs Regions Mobile
Pick Regions Mobile for a more reliable banking experience.
Regions Mobile generally offers a more stable and user-friendly experience compared to ESL Mobile Banking, despite both apps having their share of issues. Users of Regions praise its ease of use and customer service, while ESL users frequently report glitches and frustrations with updates.
Head to head
you prefer a banking app with a focus on community and personal service, and can tolerate some technical issues.
you want a more reliable and user-friendly banking experience with better overall functionality.
Evidence note: Both apps have mixed reviews, but Regions has a significantly larger user base and more consistent positive feedback, while ESL's recent updates have led to numerous complaints about functionality.
Frequently asked
Which app has better customer support?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R27] ESL Mobile Banking Not terrible: The convenience of being able to deposit checks is a pretty awesome thing for us night shift workers, however the occasional issue with image processing is kind of annoying, I don’t appreciate having to retake the image 6 times because the system thinks there’s a size difference between front and back, or it couldn’t figure out all the markings on the check.
- [R64] Regions Mobile Worst mobile app by far!: The app always goes down and proceeds to tell you it’s unavailable at the moment try again later… Or I’m trying to unlock my card but the system is unresponsive and won’t allow me so whatever I needed the money for just has to wait, it’s even worse when your in line trying to pay but the system just won’t get right causing you to have to step out of line… One of worst ban
- [R66] Regions Mobile Zelle tab is a toss up.: The Zelle portion of the app is really buggy and sometimes won’t load at all when accessing it on Wi-Fi. It’s not the connection as everything else works. Inside the app and outside of it. Otherwise. Good app.
- [R71] Regions Mobile Mostly Good: Unable to make any deposits via the app as of March 16, 2026. Says it’s unreadable or needs all 4 corners of check no matter how perfect I try to make it. Didn’t work on an iPhone 16, iPad Air 5th gen, or Sony Xperia 1 III. Otherwise I haven’t had any issues over the years I’ve used the app on both IOS and Android - except one other time also while making deposits a few years ago. I n
- [R14] ESL Mobile Banking Easy to use: Very convenient
- [R70] Regions Mobile Not user friendly: I find this app difficult to use and not very user-friendly. Something as basic as make an a payment isn’t intuitive. I know how to make a payment on the website, but I can’t easily figure out how to use it on the app. An app is supposed to make things more convenient, but this one has been frustrating to navigate. I hope the developers improve the user experience and make comme
- [R83] Regions Mobile Regions Mobile app: I use it almost everyday! Unable to get to town very often this is a great help to me! Easy to use!
- [R105] Regions Mobile Update: I have always loved the Regions app until the latest update. Everything is slow opening and says ‘Loading’ when you click between options. Also, the Reward offers will not activate and the savings summary is never right.
- [R10] ESL Mobile Banking Review: Worst banking app I have used plus have to have multiple apps for my accounts texts are to close to each other clicking on wrong spots and deposits are the worst on your apps
- [R61] Regions Mobile Inconsistent!: There is always something wrong with this app, especially lately. Even now, I’m unable to login, and there is never an explanation 🤷🏾♂️so sick of this app
- [R72] Regions Mobile Normally fine but…: I’ve banked with Regions for years. I’m a big fan. However lately I cannot get into the app… No matter how many bug fixes or updates they come out with I still end up with problems. It just says “could not be completed…try again later”. I have to go on my desktop in order to do any banking at all. This is very frustrating because I like regions, but if this keeps up, I’ll look
- [R119] Regions Mobile App Always Glitching: The mobile team never replies to emails. Look how many customers have recently complained about this app and Regions does nothing about it. We cannot log in, or make any mobile deposits! Like other customers posted, we keep getting similar error messages. It seems that is now happening every month.
- [R2] ESL Mobile Banking Great: This bank is very helpful and accommodating.
- [R101] Regions Mobile Phenomenal bank: I’ve been a regions customer for more than 10 years now and I’ve always received the best customer service. They have always been able to provide quality service and answer any questions that I may have. I love the new app update and I look forward to using the track my spending tool. The update is not only sleek but it is very user friendly!
- [R25] ESL Mobile Banking App is very broken: Cannot transfer money within my own account. It worked once. Staff cannot support, this online banking very broken.
- [R68] Regions Mobile Off line Mid afternoon: All afternoon this afternoon the app has been off-line. It happened one time before last week and I just figured it was a glitch. Today I messaged the regions helpline and they tell me that there’s no known issues except I can’t log in. Which obviously means there was an issue. This might be buggy or glitchy, and it might need to be. Reviewed and looked at so I can’t giv
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store