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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

City National Bank of Florida vs Old National Mobile

City National Bank of Florida 4.9★ · Free to download 75
Winner City National Bank of Florida
Old National Mobile 4.7★ · Free to download 60

City National Bank of Florida (A) has an edge due to its more consistent reliability and better mobile deposit functionality, despite some users noting a lack of advanced features compared to larger banks.

Full reviews: City National Bank of Florida · Old National Mobile

City National Bank of Florida (A) generally offers a reliable and user-friendly app, with many praising its ease of use for basic banking and mobile deposits. Old National Mobile (B), while also having positive feedback, struggles with frequent app crashes, login issues, and persistent requests for reviews that frustrate users.

Head to head

Features edge: City National Bank of FloridaR5R10R12R15
City National Bank of Florida City National Bank of Florida (A) users appreciate its core functionalities like checking balances, paying bills, and transferring funds, with some finding it comparable to larger banks R5. However, a recurring complaint is the absence or inconsistency of mobile check deposit for some users, and a general lack of advanced features compared to bigger banks R10R12R15. Some users also desire the ability to view check images or integrate with financial management tools like Quicken .
Old National Mobile Old National Mobile (B) users find the app useful for basic banking and quick deposits . However, some users report issues with mobile check deposit crashing R73 and a lack of features like sorting transactions by size or downloading them for review . There are also requests for better integration of credit card portals within the main banking screen and the ability to view account numbers .
Ease of Use edge: City National Bank of FloridaR1R7R17R20
City National Bank of Florida Many City National Bank of Florida (A) users describe the app as user-friendly, easy to navigate, and intuitive R20. Features like Touch ID login and mobile check deposit (when working) are praised for their convenience R17. Some users, however, find the interface less modern than other banks, and note issues like face recognition not working R1R7.
Old National Mobile Old National Mobile (B) receives mixed reviews on ease of use. While some find it easy to use and navigate , others report it being slow, confusing, and difficult to use after updates . A significant number of users are frustrated by persistent requests to rate the app every time they log in, which disrupts their experience R55R58.
Reliability tieR3R4R6R10
City National Bank of Florida City National Bank of Florida (A) users report significant reliability issues, including the app and website being down every Friday R4, Zelle crashing frequently on iOS R3R6, and mobile deposit failing to accept checks often R10. Some users also experience the app crashing after upgrades or being unable to connect to the internet .
Old National Mobile Old National Mobile (B) users frequently complain about the app crashing, especially during mobile check deposits or login attempts R73. Many users also report being locked out or unable to use the app due to update issues, even when their phone's operating system is current . Zelle is also reported as not working for some R109.
Price/Value edge: City National Bank of FloridaR1R11R14R37
City National Bank of Florida City National Bank of Florida (A) is free to download. Users who moved from larger banks often cite a more personal experience, but some feel the technology shortcomings are not worth it for the average person R1. Despite some app issues, many express satisfaction with the bank's overall service R11R14R37.
Old National Mobile Old National Mobile (B) is free to download. Some users feel there are 'no perks' and that the bank's services, including deposit timeliness, are lacking . A few users express extreme dissatisfaction with the bank, citing issues with money being taken and locked cards .
Support edge: City National Bank of FloridaR6R9R20R39
City National Bank of Florida City National Bank of Florida (A) users generally praise the bank's customer service and support, with some highlighting exceptional service from VPs or great support for technically challenged users R9R20R39. However, some users report that when they call about app issues, they are told to 'try tomorrow' R6.
Old National Mobile Old National Mobile (B) users report a decline in customer service, finding it frustrating to call in or use chat . Some users have asked for help multiple times without resolution, particularly regarding viewing loans online .
Pick City National Bank of Florida if

You prioritize a generally user-friendly app for basic banking needs, appreciate good customer service, and are willing to overlook occasional technical glitches or a lack of some advanced features R9R20.

Pick Old National Mobile if

You are looking for a banking app that is easy to use for simple transactions and deposits, and you are not bothered by frequent requests for reviews or occasional app instability .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry to consider. The evidence for both apps includes a mix of positive and negative experiences, with recent negative reviews for Old National Mobile highlighting significant frustration with app stability and persistent review prompts.

Frequently asked

Does City National Bank of Florida's app support mobile check deposit?
Yes, City National Bank of Florida's app supports mobile check deposit, with some users finding it convenient and easy to use R17. However, other users report issues with its functionality, stating it only accepts checks about 20% of the time or that the feature is missing for them R10R12R15.
Why are Old National Mobile users giving low ratings recently?
Recent low ratings for Old National Mobile are primarily due to frequent app crashes, especially during login or mobile check deposits, and persistent, repetitive requests to rate the app every time users log in R55R58R73R74.
Are there issues with Zelle on either app?
Yes, both apps have reported issues with Zelle. City National Bank of Florida users on iOS have experienced the Zelle tab causing the app to crash R3R6. Old National Mobile users also report Zelle not working for them R109.

What reviewers actually said

Built only from these 109 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] City National Bank of Florida 5/5 · US Review: Have made paying bills so much easier
  2. [R10] City National Bank of Florida 2/5 · US Mobile deposit is terrible: Your mobile deposit is soo bad. It only accepts the check like 20% of the time. Other bank site are so much better. I’ve tried to tell the bank but nobody cares.
  3. [R12] City National Bank of Florida 3/5 · US Functional but Lacking: This app is very good for checking your balances and paying bills. It is way behind most of the apps for other banks which have much more functionality. This app cannot be used to deposit checks or set up new online payments. The web site works very well on an iPad and using this app is optional.
  4. [R15] City National Bank of Florida 3/5 · US Functional, but lacking features.: The app is functional and easy to use, however, it lacks basic features like mobile check deposit. Also, I have several accounts and it does not allow me to see the account names (only #'s). Since I do not have my account numbers memorized, this gets very confusing for me. I really want to give this app a five star, but without these features I believe it only de
  5. [R1] City National Bank of Florida 2/5 · US Poor technology: The technology and online/app are soooo poor and not user friendly it’s ridiculous. Maybe this bank is good for people with a lot of money or big businesses. But not for the average or even slightly above average person. I moved to City from Wells Fargo hoping for a more personal experience which was a little bit but the shortcomings in every other way are definitely not worth it.
  6. [R7] City National Bank of Florida 2/5 · US Face recognition doesn’t work anymore: Face récognitions doesn’t work and I can’t see the message I’m writing.
  7. [R17] City National Bank of Florida 5/5 · US Remote Check Deposit: RDC is very convenient and easy to use. I wish the were a little more flexible on the amount you can deposit so I don’t have to run to the bank or wait. But overall, the service is good and the people at the branches very kind.
  8. [R20] City National Bank of Florida 4/5 · US Great support: I am technically challenged, but CNB offers great support. I’ve got a handle on depositing checks and may attempt bill payer next. The app is easy to use and provides all the info I need.
  9. [R3] City National Bank of Florida 3/5 · US Zelle crashing: I will update review when they fix this problem, but every time I try to open the Zelle tab the app crashes. It’s happening on my IOS, because the Android version is working fine…
  10. [R4] City National Bank of Florida 1/5 · US Friday Tradition: Every Friday both the mobile app and website are always down. Most deals involving withdrawals and transfers that would normally take place are on hold because of this recurring issue. Perhaps attempting to update any system upgrades overnight would be better.
  11. [R6] City National Bank of Florida 3/5 · US Weak App: Something is always broken on this app. Zelle is down 25% of the time. After you take picture of deposit it asks you to look at picture 3 times. When I call they tell me to try tomorrow.
  12. [R11] City National Bank of Florida 5/5 · US Humberto González, a very happy customer: Like always, completely satisfied with CNB
  13. [R14] City National Bank of Florida 5/5 · US Service: Thank you for the service you have in place for your customers
  14. [R37] City National Bank of Florida 5/5 · US CNB FL Awesome App: City National Bank of Fl has been my bank of choice since I was a young boy. My mom open my first saving account i have been treated a valued customer. The Mobile Application for Iphone and Ipad is very well design and useful. I love to see the check deposit feature FirstData provided which should be coming soon. i cant wait for the feature. CNB customer since 1996.
  15. [R9] City National Bank of Florida 3/5 · US Signs of Promise: I had opened an account with this bank (despite the fact that I have accounts with larger Banks around town) because I knew a VP there who persuaded me. I have received exceptional service from her since joining. But a key factor that has kept me here was the advent of this app. Since there are not many branch locations convenient to me, it is essential that this app functions we
  16. [R39] City National Bank of Florida 5/5 · US Fine Banking App: I love it. Straightforward,simple, and quick. Would love a camera/deposit feature. CNB has consistently given great service too.
  17. [R55] Old National Mobile 3/5 · US Stop asking me to write a review: Stop asking me to write a review
  18. [R58] Old National Mobile 3/5 · US Annoying to keep asking: It’s getting old that every time I log in, I’m asked to review the bank before I can even view my accounts.
  19. [R73] Old National Mobile 3/5 · US Latest Update Crashes App: Since the last update, the app crashes when doing a mobile check deposit. After taking a picture of the front of the check, the app black screens and requires restart. Please fix
  20. [R74] Old National Mobile 1/5 · US Repetitive survey: I have had nothing but good things to say about this app but recently every time I go to open it this survey comes up no matter how many times I left you a five star it does not matter. You obviously have a problem with your app at this point, for this, I will give you one star. Please fix it and stop the repetitive survey.
  21. [R109] Old National Mobile 1/5 · US Zelle: Not working and cannot fix it

Synthesized from 109 recent App Store reviews · updated July 2026 · View on the App Store