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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

City National Bank of Florida vs FNBT & FCB Mobile

City National Bank of Florida 4.9★ · Free to download 60
Winner FNBT & FCB Mobile
FNBT & FCB Mobile 4.8★ · Free to download 70

FNBT & FCB Mobile is generally preferred for its broader functionality and more reliable core features, despite some recent issues and fees, while City National Bank of Florida's app struggles with consistent functionality and lacks key features.

Full reviews: City National Bank of Florida · FNBT & FCB Mobile

City National Bank of Florida's app receives mixed reviews, with some users praising its ease of use for basic tasks but many criticizing its frequent crashes and missing features like mobile check deposit. FNBT & FCB Mobile, despite recent complaints about Zelle and transfer limitations, is generally seen as more functional and comprehensive, though it has issues with fees and occasional glitches.

Head to head

Features edge: FNBT & FCB MobileR12R15R16R18
City National Bank of Florida City National Bank of Florida's app is functional for checking balances, viewing history, and paying bills, but many users note it lacks essential features like mobile check deposit and the ability to set up new online payments R12R15. Some users also desire the ability to view check images R18 or integrate with financial management tools like Quicken R19. However, some positive reviews mention it has 'lots of good features' and allows check deposits R16R21.
FNBT & FCB Mobile FNBT & FCB Mobile offers features like mobile deposits and transfers, but many users report issues with Zelle functionality, including crashes, errors, and charges per transaction R75R77. There are also complaints about the inability to transfer money after 10 PM or on weekends R58R61R67, and some users report missing transfer or check deposit options entirely . The app also lacks the ability to see card details or add cards to Apple Wallet .
Ease of Use tieR1R2R21R23
City National Bank of Florida Users have mixed experiences with City National Bank of Florida's app's ease of use. Some find it easy to navigate, clear, intuitive, and user-friendly for checking balances, history, and transfers R21R23. However, others describe the technology as 'poor' and 'not user friendly' R1, wishing for a search bar for accounts R2.
FNBT & FCB Mobile FNBT & FCB Mobile is generally considered easy to use for basic tasks like checking balances and managing spending . However, the experience is often hampered by frequent glitches, crashes, and pop-ups that detract from its usability R75.
Reliability tieR3R4R6R7
City National Bank of Florida City National Bank of Florida's app has significant reliability issues, with users reporting frequent crashes, especially when trying to use Zelle R3R6. The app and website are also reported to be down every Friday R4, and mobile deposit often fails . Face recognition sometimes doesn't work R7. While some users call it 'always reliable' and 'works perfectly' , the consistent negative reports suggest otherwise.
FNBT & FCB Mobile FNBT & FCB Mobile also faces reliability challenges, with users experiencing frequent glitches, crashes, and being logged out R75. Zelle functionality is particularly unreliable, often closing the app or giving errors . Some users report that the service regularly goes down R83, and transfers can take longer than expected .
Price/Value edge: City National Bank of FloridaR1R12R19R75
City National Bank of Florida City National Bank of Florida is free to download, and reviews do not mention specific app-related fees. The value is tied to the app's functionality, which is seen as lacking compared to larger banks R1R12R19.
FNBT & FCB Mobile FNBT & FCB Mobile is free to download, but users frequently complain about unexpected fees. Specifically, there are charges for Zelle transactions R75R77R81R83 and sometimes for transferring money between checking and savings accounts . Some users also report being charged for not using their account R81 or experiencing multiple overdraft fees .
Support edge: City National Bank of FloridaR6R9R14R20
City National Bank of Florida City National Bank of Florida receives positive feedback for its customer support, with users mentioning 'great support' for technical issues and helpful branch staff R9R14R20. However, one user noted that when reporting issues, they were told to 'try tomorrow' R6.
FNBT & FCB Mobile FNBT & FCB Mobile's customer support receives mixed to negative reviews. Some users praise the helpfulness and friendliness of staff in person , but others report poor customer service, including conversations being ended mid-typing , unhelpful phone support , and rude representatives .
Pick City National Bank of Florida if

You prioritize strong in-person customer service and don't mind a banking app that is functional for basic tasks but may lack advanced features or suffer from occasional technical issues R9R14R20.

Pick FNBT & FCB Mobile if

You need an app with broader functionality, including mobile deposits, and are willing to tolerate occasional glitches, potential fees for certain transactions like Zelle, and limitations on transfer times .

Evidence note: Both apps have a significant number of positive reviews, often generic, but the negative reviews for both are quite specific about recurring technical issues and missing features. FNBT & FCB Mobile has a much larger volume of reviews, which might contribute to the higher number of specific complaints.

Frequently asked

Does City National Bank of Florida's app support mobile check deposit?
Reviews are contradictory on mobile check deposit for City National Bank of Florida's app; some users state it lacks this feature R12R15, while others indicate it is available and easy to use R17R21.
Are there fees for using Zelle with FNBT & FCB Mobile?
Yes, several users report that FNBT & FCB Mobile charges fees for Zelle transactions, which is a significant point of dissatisfaction R75R77R81R83.
Does FNBT & FCB Mobile have transfer restrictions?
Yes, FNBT & FCB Mobile has transfer restrictions, with users reporting that they cannot make transfers after 10 PM and sometimes not even after 9 PM R58R61R67.

What reviewers actually said

Built only from these 109 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] City National Bank of Florida 3/5 · US Functional but Lacking: This app is very good for checking your balances and paying bills. It is way behind most of the apps for other banks which have much more functionality. This app cannot be used to deposit checks or set up new online payments. The web site works very well on an iPad and using this app is optional.
  2. [R15] City National Bank of Florida 3/5 · US Functional, but lacking features.: The app is functional and easy to use, however, it lacks basic features like mobile check deposit. Also, I have several accounts and it does not allow me to see the account names (only #'s). Since I do not have my account numbers memorized, this gets very confusing for me. I really want to give this app a five star, but without these features I believe it only de
  3. [R16] City National Bank of Florida 5/5 · US Great app for a great bank: Fast, accurate, and lots of good features.
  4. [R18] City National Bank of Florida 5/5 · US Review specifics for checks and deposits: The app would be much more useful if I could view the images of checks and deposits like I can with Bank of America.
  5. [R1] City National Bank of Florida 2/5 · US Poor technology: The technology and online/app are soooo poor and not user friendly it’s ridiculous. Maybe this bank is good for people with a lot of money or big businesses. But not for the average or even slightly above average person. I moved to City from Wells Fargo hoping for a more personal experience which was a little bit but the shortcomings in every other way are definitely not worth it.
  6. [R2] City National Bank of Florida 4/5 · US Online banking: Need a search bar to find accounts quickly when doing transfers
  7. [R21] City National Bank of Florida 5/5 · US My Bank App: This is a really nice app. Let's you see all your account information. Easy to navigate. See your account history, transfer funds and make deposits of checks.
  8. [R23] City National Bank of Florida 5/5 · US Easy and clean.: Easy app to use very clear and intuitive, a clean a simple look to the app has added a lot of visual comfort as well. Big fan of the Touch ID login.
  9. [R3] City National Bank of Florida 3/5 · US Zelle crashing: I will update review when they fix this problem, but every time I try to open the Zelle tab the app crashes. It’s happening on my IOS, because the Android version is working fine…
  10. [R4] City National Bank of Florida 1/5 · US Friday Tradition: Every Friday both the mobile app and website are always down. Most deals involving withdrawals and transfers that would normally take place are on hold because of this recurring issue. Perhaps attempting to update any system upgrades overnight would be better.
  11. [R6] City National Bank of Florida 3/5 · US Weak App: Something is always broken on this app. Zelle is down 25% of the time. After you take picture of deposit it asks you to look at picture 3 times. When I call they tell me to try tomorrow.
  12. [R7] City National Bank of Florida 2/5 · US Face recognition doesn’t work anymore: Face récognitions doesn’t work and I can’t see the message I’m writing.
  13. [R19] City National Bank of Florida 5/5 · US App and online banking: It is not compatible with many of the finance management tools out there such as Quicken. This app/online banking is definitely inferior to some of the bigger banks like Bank of America or TD bank.
  14. [R75] FNBT & FCB Mobile 1/5 · US Glitches constantly: The app is glitching constantly. Any time I need to schedule a recurring transfer, it doesn’t show the options for which days to schedule out in the future so I have to go to the desktop version. It’s constantly going down for maintenance at the worst times. This bank doesn’t allow outgoing external transfers, charges $1 for Zelle transactions, and only allows $200 Zelle trans
  15. [R9] City National Bank of Florida 3/5 · US Signs of Promise: I had opened an account with this bank (despite the fact that I have accounts with larger Banks around town) because I knew a VP there who persuaded me. I have received exceptional service from her since joining. But a key factor that has kept me here was the advent of this app. Since there are not many branch locations convenient to me, it is essential that this app functions we
  16. [R14] City National Bank of Florida 5/5 · US Service: Thank you for the service you have in place for your customers
  17. [R20] City National Bank of Florida 4/5 · US Great support: I am technically challenged, but CNB offers great support. I’ve got a handle on depositing checks and may attempt bill payer next. The app is easy to use and provides all the info I need.
  18. [R17] City National Bank of Florida 5/5 · US Remote Check Deposit: RDC is very convenient and easy to use. I wish the were a little more flexible on the amount you can deposit so I don’t have to run to the bank or wait. But overall, the service is good and the people at the branches very kind.
  19. [R77] FNBT & FCB Mobile 1/5 · US Zelle: You shouldn’t have to pay to Zelle someone else I minus well have a Cash App card. No other bank charges
  20. [R81] FNBT & FCB Mobile 1/5 · US Not liking this bank: I had never had to pay a bank for not using my account and the other banks don’t charge you for doing Zelle transfers
  21. [R83] FNBT & FCB Mobile 1/5 · US Service regular goes down: And they charge per Zelle transaction
  22. [R58] FNBT & FCB Mobile 3/5 · US Horario de transferencia: Es una buena app, me funciona bien todo, lo único que no me gusta es que a las 10 pm ya no puedo hacer transferencias y eso siempre me choca porque yo siempre tengo mi dinero en savings y no en checking, así que cuando quiero pasar dinero ya no me deja. Incluso ha pasado cuando apenas son las 9 (ni siquiera las 10pm) y no me deja aunque falte una hora para la hora que ya
  23. [R61] FNBT & FCB Mobile 3/5 · US Review: I would leave a 5 star but the only thing I have issues with is no transferring after 10pm. We had to get a second bank just to be able to transfer.
  24. [R67] FNBT & FCB Mobile 3/5 · US It's a great bank app: I love using this app, and use it a great deal. The only complaint I could possibly have is the fact that played in the evening if I need to move money over, it won't do it until the next day. I could maybe understand why, since all of this is automated it shouldn't matter… 24 hours should be an easy thing to do. I love working with this biking app, and with the bank!

Synthesized from 109 recent App Store reviews · updated July 2026 · View on the App Store