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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Nest vs Nextdoor

Nest 4.6★ · Free to download 75
Winner Nest
Nextdoor 4.7★ · Free + IAP 60

Nest is the better choice for smart home device management with generally reliable core functionality, while Nextdoor offers a community connection but is plagued by moderation issues and a buggy user experience.

Full reviews: Nest · Nextdoor

Nest excels in providing remote control and energy savings for smart thermostats and cameras, despite recent complaints about app updates and connectivity. Nextdoor, while useful for local connections, struggles with inconsistent moderation, excessive notifications, and a buggy interface.

Head to head

Features & Functionality edge: NestR3R11R14R15
Nest Nest users appreciate the ability to control thermostats and cameras remotely, save energy, and receive security alerts R11R14. However, many recent reviews highlight issues with saving videos, a missing 'boost' feature, and the discontinuation of some products R3R15R45.
Nextdoor Nextdoor is valued for connecting neighbors, finding lost pets, and getting local recommendations . However, users report a lack of valuable content, too many ads, and difficulty finding specific posts R85R91.
Ease of Use & User Experience edge: NestR7R8R12R13
Nest Nest is praised for its convenience and ease of setting temperatures remotely R14. However, the app's scheduling feature is a major pain point, described as difficult, unintuitive, tedious, and buggy, with screen display issues R7R8R12R13.
Nextdoor Nextdoor is generally seen as useful for local information, but many users find it difficult to navigate and use . Specific complaints include issues with posting items for sale, a useless search function, and a confusing layout after updates .
Reliability & Performance edge: NestR6R9R10R16
Nest Nest's core functionality is often reliable, but many users report frequent disconnections, slow loading times, and general app glitches R6R9R10R16. Some also experience random temperature changes and issues with auto-adjust features R19.
Nextdoor Nextdoor suffers from significant performance issues, including frequent bugs, freezing, slow loading times, and buttons not working . Users also report being logged out often and issues with notifications .
Price & Value edge: NestR1R4R69R75
Nest Nest users are frustrated by increasing prices for features and services, with some finding it 'way too expensive' compared to competitors R1R4. The value proposition is questioned as good features are removed and the web interface is gone R1.
Nextdoor Nextdoor is free to download, but users complain about the app being filled with too many ads, which detracts from its value R85R91. The presence of scammers and beggars also diminishes the perceived value of the community platform R69R75.
Support & Moderation edge: NestR25R27R37R45
Nest Nest users report needing to call support for setup and programming issues . There are also concerns about Google's acquisition leading to discontinued products and lack of updates R25R27R37R45.
Nextdoor Nextdoor's moderation is a significant point of contention, with users reporting arbitrary account deactivations, unequal policing of rules based on political beliefs, and censorship R61R70R76R97. Users also find a lack of useful help and difficulty contacting administrators .
Pick Nest if

you need a smart home system for thermostats and cameras with remote control and energy-saving features, and are willing to tolerate occasional app glitches and a potentially frustrating scheduling interface R11R14.

Pick Nextdoor if

you prioritize connecting with your immediate neighborhood for local news, lost and found, and recommendations, and are prepared to deal with a buggy app, inconsistent moderation, and a high volume of ads or non-community content .

Evidence note: Nest's recent reviews show a decline in user satisfaction, particularly regarding app updates and pricing changes, despite a strong lifetime rating. Nextdoor's reviews are heavily skewed by moderation complaints and technical issues, which overshadow its community-building intent.

Frequently asked

Does Nest allow third-party control of my thermostat?
Yes, some Nest users report that the app allows outside sources, such as energy companies, to control their home's temperature, sometimes without explicit permission or leading to unexpected changes R19R28.
Can I easily manage my schedule with the Nest app?
Many Nest users find the scheduling feature in the app to be difficult, unintuitive, tedious, and buggy, with issues like not scrolling correctly, buttons not working, and parts of the schedule being cut off on screen R7R8R12R13.
Is Nextdoor's moderation fair and consistent?
No, many Nextdoor users report that moderation is arbitrary, inconsistent, and often biased, with volunteer moderators having the power to shut down accounts without clear guidelines, leading to censorship and unequal policing of rules R61R70R76R97.
Does Nextdoor have a lot of ads and irrelevant content?
Yes, users frequently complain that Nextdoor is filled with too many ads, and that the content often includes beggars, scammers, or posts from outside their immediate neighborhood, reducing the app's usefulness for local community engagement R69R75R85R91.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Nest 3/5 · US SAVING VIDEOS: Not allowing me to save videos. Very upsetting.
  2. [R11] Nest 5/5 · US Love it: Great resource! Love the fact I can control the temperature from anywhere at anytime. And having the ability to opt in to better cooling options when not an issue with those at home is wonderful.
  3. [R14] Nest 5/5 · US Easy and very convenient: We are able to change the setting from our phone from anywhere.
  4. [R15] Nest 3/5 · US Riverside pub: Could use more clip storage
  5. [R7] Nest 1/5 · US Bad UX design: I love nest as a product, but this app is terrible, especially when it comes to the schedule feature. The landscape orientation is very awkward and difficult to navigate, and the add/remove UX is unintuitive. It also won’t scroll up to Monday, which is frustrating, and essentially renders what could have been a cool feature utterly useless. I honestly think the entire app could use
  6. [R8] Nest 4/5 · US Convenient: Overall, the app is great and does what I expect it to do. However, the schedule is difficult to add and delete from my cell phone. I haven’t tried other media forms so I don’t know if it’s any easier with something else. There is also some type of deal with an energy company, but sadly, it’s not my energy provider. This is frustrating because I would love for the deals to be with my c
  7. [R12] Nest 3/5 · US Unable to edit schedule: I used to be able to see all the days of the week to edit the schedule. Now I can only see Tuesday - Sun.
  8. [R13] Nest 1/5 · US Schedule is off: Schedule on my nest is off now. Tried resetting and reprogramming and nothing. So frustrating!!
  9. [R6] Nest 3/5 · US Slow to Load: The app consistently takes a while to load every time I open it. Very slow app
  10. [R9] Nest 3/5 · US Sometimes good, sometimes bad: The thermostat and app usually work fine, but often the app just won’t communicate with the thermostat. This isn’t rocket science, just fix it so it works correctly 100% of the time.
  11. [R10] Nest 1/5 · US You don’t need Nest: The connection between app and camera/ Thermostat is good about 1 out of 20 try’s it absolutely sucks!!!!
  12. [R16] Nest 2/5 · US Spotty: It disconnects all the time and then I get signed out. Pretty annoying.
  13. [R1] Nest 1/5 · US BAD and getting WORSE: Most of the good features have been removed, the price keeps going up, the application is getting worse to use, the web interface is gone. I'm looking to move over to a different system. I don't recommend this to anyone right now.
  14. [R4] Nest 1/5 · US Way to expensive: We used to use Nest cameras in all of our stores. It become way too expensive and nowhere near competitively priced. Now we have to go with the camera that doesn't cost us every month.
  15. [R69] Nextdoor 3/5 · US Too many bots scamming: No photos that day there interested in buying items but don’t respond new profile made also
  16. [R75] Nextdoor 3/5 · US Beggars: I really like the idea of this app and it was nice to be able to see what was going around in your neighborhood and to get your to know your neighbors a little better, but there were so many beggars on the app. It was almost just full of people basically begging for money or things or wanting things for free so I ended up deleting it because there were so many posts about that that the a
  17. [R25] Nest 1/5 · US What a Rip Off: I bought in to Nest with their great smoke alarms. Spent over $1,000 on them. Then Google bought them and stopped upgrading and selling them. So I am now getting rid of my thermostats as well. Shame on me for thinking Google would care about making an actual product. Never again. Nothing Google!
  18. [R27] Nest 3/5 · US Update it.: This app was great. I don’t know why Google replace it and never updated. please update app.
  19. [R37] Nest 1/5 · US Google broke Nest: You guys suck.
  20. [R45] Nest 3/5 · GB Disappointing that these have been discontinued.: Good product - as per title hacked off that I now need to move to another product because these are no longer produced.
  21. [R19] Nest 1/5 · US Eco mode: Woke up to Nest in Eco Mode when we never use that function in the summer. We don’t have a schedule so there is no reason that it should have changed to 76 over night. Nest allows outside sources to control your home’s temperature. Don’t use Nest!
  22. [R28] Nest 1/5 · US They are secretly controlling it.: Google is allowing Duke energy to control your thermostat without your permission. While trying to force their so-called saving’s program. On the customers when you are not saving a cent, because they are constantly gouging And extorting the customers. So I will be changing my thermostat next week to have full control of my paid for thermostat.
  23. [R61] Nextdoor 1/5 · US Do better: It’s ridiculous how whoever in charged pick and choose what post to removed. It’s becoming worst than TikTok
  24. [R70] Nextdoor 1/5 · US Nothing but bad experiences: **Review of Nextdoor Moderation Practices** Nextdoor, designed as a community platform for neighbors to connect, buy, and sell, has a significant flaw in its moderation system that leaves users vulnerable to arbitrary account deactivation. The app relies on volunteer moderators, fellow users, who have the power to shut down accounts without clear guidelines or consisten
  25. [R76] Nextdoor 1/5 · US Bullying and not helpful: I joined when this app first opened my family and I have a construction company that’s well known in the neighborhood. Every time I would let people know about our services other contractors in the neighborhood felt threatened and started complaining, even though at the time it was allowed to offer services I have found that the app allows a person in the neighborhood to
  26. [R97] Nextdoor 1/5 · US Rules are Unequally Policed Based Upon Political/Social Beliefs; Censorship: People with political opinions, which Nextdoor agrees with are allowed to say whatever they want without the risk of ban or moderation. Censorship is massive on this site.
  27. [R85] Nextdoor 1/5 · US Too many ads: My community is very small and yet there are more ads than local posts. Too many for me to continue.
  28. [R91] Nextdoor 1/5 · US Low Community Engagement: It’s heavily censored and bias. Seems like content is 80% ads, 15% news and 5% community participation which mostly consists of rehoming pets, lost pets, and business recommendations half of which are scammers. Lack of community engagement, severe censorship, illogical posts order makes the apps usefulness very poor.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store