Nextdoor
Nextdoor is a community connection app that helps users find local information and connect with neighbors, but it is currently plagued by significant moderation issues, excessive notifications, and numerous technical bugs.
Nextdoor aims to connect neighbors for local information, help, and commerce. While some users find it valuable for community engagement and finding lost pets, a recent surge of negative reviews highlights major problems with content moderation, persistent notifications, and app stability.
What users like
What users complain about
- Moderation is inconsistent, biased, and leads to arbitrary account suspensions and content removalR1R4R6R14
- Excessive and persistent email and push notifications, even after disabling themR3R47R53R64
- App is buggy, slow, crashes frequently, and has broken features (e.g., messaging, notifications, search)R2R26R31R45
- Content is often perceived as negative, petty, full of complaints, ads, or scamsR8R10R13R34
- Poor user interface and navigation, with difficulty finding posts or specific featuresR9R12R19R26
Latest update · v6.206.0
What the developer says changed (the verdict above weighs this against what reviewers report):
We're always working hard to make the Nextdoor app even better, so your experience is fun, fast, and bug-free. In this update you'll find bug fixes, performance improvements and localization updates
Recurring themes
Who it's for
Nextdoor is for individuals who want to connect with their immediate neighborhood for local news, lost and found pets, and recommendations, and are willing to tolerate significant app bugs, excessive notifications, and potentially biased content moderation. It is not for users seeking a strictly moderated, ad-free, or politically neutral platform.
Evidence note: The recent reviews skew heavily negative (64.3% negative), which is a significant departure from the lifetime rating of 4.7. This indicates a sharp downward trajectory in user satisfaction, likely due to the highlighted issues with moderation, bugs, and notification spam. While positive reviews exist, they are outnumbered and often focus on the core concept rather than the current user experience.
Frequently asked
Is Nextdoor free to use?
Can I turn off notifications from Nextdoor?
Are there issues with moderation on Nextdoor?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R7] Great Information: This has been so helpful to me!
- [R15] ND Rocks🎉🎉🎉🎉: I find that Next Door is truly one of the absolute best ways to communicate your needs observations with your community. Whether it is a fundraiser you hold to support certain cause, whether it's a dog that you saw and want to find someone, whether you lost your dog and needs your friends or Next Door to help you find your dog, whether it's a person in need in general, it is a really
- [R27] Nextdoor: I like this site because it keeps my neighborhood update and if there’s anything going on, I look for it here lost pets lost kids lost whatever
- [R134] Fantastic Application: Nextdoor is a great application making it easy to meet new people in your area as well as getting any help needed quickly in your area. Also the app is great for being able to spread bad news or suspicious activity very quickly. So all around the app is a fantastic application!
- [R23] Last Poquito: Like to say thanks to this app I was able to find my last dog. I don’t know what I would’ve done if I would’ve lost him to anybody out there if you lose a dog place him on this app you’ll find them
- [R30] Overall positive: I appreciate the lost & found animal section. But people can be VERY harsh about their opinions on people rehoming their pets. Lighten up folks, people are doing the best they can. Many feel guilty enough without all your harsh judgements.
- [R101] Fun and important: It’s really helpful, like finding missing pets, problems in the neighborhood, questions, etc. Sometimes it’s also just instagram by just watching ring cameras capturing the most diabolical videos ever and laugh my ahh off✌️
- [R52] Review: Interesting comments and good restaurant recommendations.
- [R137] Great for local conection🫡: I have been utilizing Nextdoor for approximately 24 months and it has provided a seamless neigborhood communication experience. It is definately usefull for finding plumbers, lost pets, and local safety alerts. What I appreciate most is there are zero prices for local connection, it is completely free to join and post. The community engagement features are robust and in
- [R269] Brilliant: Extremely useful local website for finding workmen and recommendations for your area and getting information about things happening nearby but it’s now no longer ‘your area’ it’s all over London which has spoiled it
- [R1] Do better: It’s ridiculous how whoever in charged pick and choose what post to removed. It’s becoming worst than TikTok
- [R4] Nothing but bad experiences: **Review of Nextdoor Moderation Practices** Nextdoor, designed as a community platform for neighbors to connect, buy, and sell, has a significant flaw in its moderation system that leaves users vulnerable to arbitrary account deactivation. The app relies on volunteer moderators, fellow users, who have the power to shut down accounts without clear guidelines or consisten
- [R6] Bullying and not helpful: I joined when this app first opened my family and I have a construction company that’s well known in the neighborhood. Every time I would let people know about our services other contractors in the neighborhood felt threatened and started complaining, even though at the time it was allowed to offer services I have found that the app allows a person in the neighborhood to
- [R14] Review: I was put in read only mode and wasn’t given the reason?
- [R3] Email notifications spam: It should be illegal to have so many email notifications enabled by default. Terrible
- [R47] Notifications don’t stop even when you disable them: There is no reason I should still be getting notifications about posts with comments I reacted to. I am ready to delete this app because the notifications and emails are relentless no matter how much I adjust my settings.
- [R53] I see the vision but it generally is just people complaining and asking the same questions.: My biggest issue is the amount of notifications it requires you manually turn off to not receive an ambush of emails and push notifications for random content. Takes a sizable amount of time to go through and turn them off. The free and for sale feature is cool but there should be a way to ensure that when
- [R64] Clutters all of my email addresses: Difficult to use it is like an overgrowth of ivy, it spreads into every one of my email accounts. I cant find replies to my posts about items I am selling or giving away. No useful help. I found a message from some administrator that I had 3 accounts and the message disappeared before I could reply and correct it. No help desk, no user instructions. This app is
- [R2] PROBLEMS: - won't let you delete a business page - automatically sells sensitive data which you have to manually turn off if you don't want them to do - doesn't let you pick profile/background photos from an album and makes you scroll all the way through
- [R26] Can’t find a post I saw earlier in the day: I get so frustrated…. I see a post and no matter how long I search for it, I CAN NEVER FIND IT AGAIN!!! Can someone fix that?
- [R31] Search function is useless; needs “downvote” option like Reddit: I used to use Nextdoor a lot, but I’ve largely switched to Reddit (i.e., the sub-Reddit for my town) because of Nextdoor’s 3 big problems: (1) Nextdoor’s “search” function is useless. It lists search results based on “engagement”, not based on true relevance or a combination of relevance and recency, so it’s nearly impossible to
- [R45] Address places me across the country!: This app is completely useless for my business right now. I’m able to type in and edit my business address as being in Washington, but once I hit save and then go view my profile, it shows my business as being located in Kansas. That is a huge problem. Customer is looking at my profile would think I’m in a completely different state, which makes the busines
- [R8] Awful app: The app is filled with nothing but people complaining about EVERYTHING. Not a great use of time.
- [R10] Too many ads: My community is very small and yet there are more ads than local posts. Too many for me to continue.
- [R13] Low Community Engagement: It’s heavily censored and bias. Seems like content is 80% ads, 15% news and 5% community participation which mostly consists of rehoming pets, lost pets, and business recommendations half of which are scammers. Lack of community engagement, severe censorship, illogical posts order makes the apps usefulness very poor.
- [R34] Value: Rarely anything of value on this app
- [R9] Signing in: Most of the time I have to sign almost every day so I just exit out
- [R12] New Update is Awful: The new font is weak & thin and needs to be more bold. The “Author” font for posts is now too light and needs to be more bold. The new configuration and layout is awful. Why did you feel the need to change & update something that was better to begin with than this new update?? Nextdoor app is now filled with so much politics that combined with all the above, there is mo
- [R19] Re: Dose not let me sign out
- [R16] Facebook for your town: I only see 1 out of 50 post from my neighborhood. I really don’t care that someone grass is to short on the other side of town. I want to know what’s happening in MY neighborhood. A Facebook group does so much better than this.
- [R11] Good people here: Support is from the community
- [R17] The best of the best: 5 points
- [R43] Worse app ever. Run.: This is one of the worst apps iv come across. Flooded with ads, and scams. It’s bad. Do not use social media to reach out to your neighbors. Go walk and say hi. This is the worse ways to communicate. There is a special place in hell for this app.
- [R50] Ads: If you don’t mind an ad board that’s periodically interrupted by relevant post from your Neighbours this is the ad board for you.
- [R86] Wishful thinking: The app is phenomenal but the opportunity alerts and ads for businesses is triple the cost they should be. Small businesses can’t get their name out there in the neighborhood with marketing prices that astronomical.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store